Is HSBC down in Sutton at Hone, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent HSBC outage reports came from the following cities: London, Abbey Wood, Newham and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Austin
(@search_n_annoy) reported
@HSBC_UK Yes, it's working now. Please try to improve the stability. Was with natwest before you for two years, no problems.
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Concept Motors Quality🚗Doesn’t Cost🚙It Pays🚚
(@Conceptmotorsuk) reported
@thefish73 @HSBC_UK Try a few hours in the past few weeks! And they cancled all my cards, and stop everything working, because they messed up their end. And they can’t even apologise
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Rachel Andrews
(@rachyells) reported
@HSBC_UK Mobile and internet banking are not recognising my login details
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Louise Everett💫
(@LM_Everett) reported
@HSBC_UK Rather than us ‘check in’ with you, please keep us proactively informed like other banks do. Extremely poor, antiquated service.
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bitmanEV
(@bitmanEV) reported
What’s going on @HSBC_UK on-line and mobile banking broken. Gosh I hate this bank 😡
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Luke B Roberts 👨🔬
(@DrLukus) reported
@HSBC_UK App still not working. I deleted then redownloaded before I knew that the issues were for everyone not just on my phone. Now I have redowloaded butto get in I need to enter my secure kep password to generate a security code and the app will not let me do this! Sort it out Folks!
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@ChafeAj
(@ChafeAj1) reported
@HSBC_UK Can you let me know where my letter was saying that you were closing the counter service at Scunthorpe. I've not re eived one and neither has my parents. The lady in branch basically called my mum a liar that she had received one, when clearly she hadn't and went in to use it ??
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Stellapulvis
(@hoppinhoppiness) reported
@HSBC_UK Ouch! Here's the problem with trying to save a buck and closing down your branches and making hundreds of valued staff redundant . Forcing us online you'd better make sure your online banking is tip top. No wonder you continually rank lowest on customer satisfaction.
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Charles Caine
(@CharlesCaine11) reported
@HSBC_UK are your systems down? Mobile and internet banking not working 2 hours delay in answering calls at present.
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ariana_charles12
(@charles122_mua) reported
@SilviuXgaming @HSBC_UK its fine the app is working