Is HSBC down in Sutton at Hone, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent HSBC outage reports came from the following cities: London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| London |
Transfer | |
| Newham |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Noo
(@Rockabillynoo) reported
@HSBC_UK Any news on this I can't access my money and it's ridiculous! I can see you had problems with the iPhone app too. I don't understand why you're not fixing this faster.
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sydneystevenson
(@syd_squid26) reported
@HSBC_UK is there any update on when the issue with the iOS 15.1 and the HSBC app will be fixed?
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H N
(@hhn_88_888) reported
@tomtsang16 @HSBC_UK Same issue here, no solution after 3 weeks. Truly shocking customer service from @HSBC_UK
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Roger Hallam
(@RogerHallamCS21) reported
@HSBC_UK What ******** is this Filthy Fossil Bank being promoted on my System Change Twitter feed…
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Akanksha Alpe
(@akanksha_alpe) reported
@HSBC_UK After taking ages to open my current account, I am now unable to create a digital secure key on the app after registering on the IB to be able to login! @HSBC_UK This is beyond frustrating, please fix your app!
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H N
(@hhn_88_888) reported
@premparida @HSBC_UK Exactly the same issue. @HSBC_UK have no solution and it has been three weeks!
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Monique
(@craftycrusader) reported
@HSBC_UK why is it not possible for me to email you about an issue? Banks are virtually impossible to contact these days. I urgently need someone to follow up with me
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Russell Garrard
(@MrRussells) reported
@HSBC_UK Hi, I cannot access my HSBC account on my Pixel6, what's going on here? This is incredibly frustrating. I am unable to access any online banking as we are required to use the App which now won't work!!
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Steve Reynolds
(@r29yno) reported
@Annatomixx @HSBC_UK how about we support a local artist ? Perhaps @Annatomixx could do Stephen and Stitt ? #opportunity #noborders
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Elizabeth Green
(@green24outlook) reported
@HSBC_UK Called @Aldridge bank yesterday to find there arw no counter services available anymore merely ATM machines - when asked staff they said go to walsall. This doesn't help disabled people or those with dementia who like face to face contact