Is HSBC down in Sutton at Hone, Kent, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (65%)
-
Website (20%)
-
Login (11%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent HSBC outage reports came from the following cities: London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Dartford |
Mobile App | |
| London |
Website | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
-
Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
-
glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
-
Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
-
Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
-
Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
-
Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
-
King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
-
Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
-
paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
-
Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
-
Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
-
Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Sheila Hawkins
(@SheilaHawkinsFM) reported
@laurichmeadows @HSBC_UK I had problems with @HSBC_UK and made a complaint which resolved it quite quickly
-
Tim
(@TimC797) reported
@HSBC_UK @Stonewallhousin Many military veterans homeless please help our fallen heroes they are far more deserving
-
kavsrn
(@kavsrn) reported
@HSBC_UK After useless customer service I raised a complaint. This has now been resolved and training is being provided to the failing areas. To their credit HSBC has conducted a thorough investigation keeping me apprised along the way and have credited my account with £100. 👍
-
Jimmy Sinclair
(@jimmymasinclair) reported
@kyri_ @HSBC_UK The customer service department is really only capable of handling very very very basic requests, the decision makers don't talk to their customers unless you got serious money.
-
Neil Merton
(@neilmerton) reported
@HSBC_UK your app now crashes on iOS 15 (both Public Beta 2 and now 3), are you getting a fix out for this? My NatWest app has been fine.
-
simon le vans 💙
(@simonlevans) reported
Dear @HSBC_UK why on earth do you have restricted office hours? You’re an international bank. Awful service.
-
Jimmy Sinclair
(@jimmymasinclair) reported
@TheFCA You need to have a more rigorous monitoring of the banking systems, banks like @HSBC_UK are still manipulating the system because of 1) how slow your organization acts 2) likely to get away with it. @financialombuds is not better either.
-
Vimala Sanjeevikumar
(@vimala06) reported
@HSBC_UK Need our bank statements Stamped for our daughters’ Spain Student Visa application, our local bank refusing to help us out. We have been banking with HSBC for many years & am really disappointed. Could you pls guide us, 🙏🏼 #helpus
-
Kyri K
(@kyri_) reported
@HSBC_UK are there known issues? Two different business account debit cards rejected by apple and no reason why. Now on hold for 30 minutes and no end in sight.
-
Audi Man
(@quattroRR) reported
@HSBC_UK @justsitandgrin Problem you have @HSBC_UK is that ALL your competitors Apps are working with Ios15 beta which suggests your and your dev team are either not as customer focused as your competiton or just using the beta as an excuse for poor dev work. Which is it?