Is HSBC down in Sutton at Hone, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent HSBC outage reports came from the following cities: London and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Login | |
| Rochester |
Login | |
| Bexleyheath |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Trump Won 🇬🇧
(@TrumpUK0) reported
@HSBC_UK @Stonewallhousin This is disgusting. How about help all homeless people. Why you virtue signalling for. Homeless people need help and youre trying to get brownie points. Pathetic.
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George Scott
(@Texbhoy) reported
@HSBC_UK Any current problems with the mobile banking app? Cannot login.
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Tiffany Hopkins
(@tiffanyyhopkins) reported
@HSBC_UK After being on hold for 15 mins your agent just hung up on me while trying to transfer me to a different team. Urgently trying to sort an issue from abroad that is impacting my ability to purchase a home! This is unacceptable. 😡
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Noel Bruton
(@NoelBruton) reported
@HSBC_UK Margie, you've got bigger problems. One of our reasons for ringing HSBC is that the Bank has retained on our records an email address we last used over twenty years ago. That sounds like a potentially serious security problem to me.
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Laney 🏴
(@LGB40) reported
@HSBC_UK @Stonewallhousin Wouldn't you be better to collaborate with a homeless charity such as @Shelter who help everyone? Not just the ones who "identify as" whatever that's supposed to mean...
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Olivia Evans
(@orcevans) reported
@HSBC_UK It wasn’t the wait time that was an issue - i was with an agent that long before he cut me off. And no, I didn’t get the security number that should have been received in the post weeks ago following new account opening. I’m regretting choosing HSBC for my daughter.
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Olivia Evans
(@orcevans) reported
@HSBC_UK so unimpressed that after 1 hour on the phone to your call centre to simply request a telephone security number that should have already been sent for a new account your operative cut me off. Horrendous customer service, despite being a Jade customer. Beyond angry.
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Tiffany Hopkins
(@tiffanyyhopkins) reported
After being on hold 20 mins this time @HSBC_UK line rung but no one picked up. Using expensive credits to call internationally given access to my account $$ is blocked. What an absolute nightmare!
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Ankit Makwana
(@AnkitMakwana2) reported
@HSBC_UK @CPWTweets .. HCBC mobile insurance like is not working- as it’s keep disconnecting after lengthy information about making new claim. Aviva insurance website doesn’t let me registered . It’s a vicious circle So where shall I make a claim ?
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Deo Delta
(@deodelta03) reported
@HSBC_UK after updating to IOS 15 beta 2 I can't open the HSBC app so I can't access any of my HSBC accounts as I need mobile authentication to get into my account I can't even undo my update please help!!!