Is HSBC down in Sutton at Hone, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (15%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent HSBC outage reports came from the following cities: London and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Login | |
| London |
Transactions | |
| Abbey Wood |
Mobile App | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
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HSBC Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Owais Butt
(@o_butt) reported
@HSBC_UK can someone useful please help me get passed the wall of robotic staff you have in your call centres who are unable to apply any logic to my request?!?? They’re not even able to raise a complaint for me! @financialombuds ??
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Megatron
(@suivatco) reported
@HSBC_UK what's up with not being able to setup a monthly payment to my landlord? i got a message that says " Error Sorry, the payee details are incorrect. Please check the details and try again. Ref H2U". used to be fine
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MsL.
(@JigGeog) reported
@HSBC_UK how many fraudulent transactions involve criminals paying off a persons credit card? You've stopped mine twice for this in one week alone so I assume it is a real "problem"?
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Random House Project
(@gezdewar) reported
@HSBC_UK I’ve changed phones and now my business banking app is saying “server unavailable “ anyone else experiencing this ?🤔
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Aparna Poduval
(@PoduvalAparna) reported
@HSBC_UK As an existing HSBC customer, I tried to open a bank account for my 11 year old son. The claim was that all verifications are online and thus super easy. Identity verification completed on December. Having had no communication from HSBC, contacted customer care (1/2)
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lisa robson
(@lrob79) reported
@HSBC_UK I was served today in branch by a very competent member of the team so don’t need any further help. My complaint was that you are closing a branch that is very well used and no further branch for a 9 mile radius. Many of the customers are older and struggle to use online banking.
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Raj Bhagwati
(@03RB) reported
@HSBC_UK Hi Alison, it's not a system glitch but HSBC is simply blocking my money to be transferred. Can you please get one of the manages to look into this and call me. Thanks
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Fiona
(@FiFiTrixbel) reported
Oh dear god, 2 and half hours on chat with @HSBC_UK still not got the answers I need. Only general stuff that advisors SHOULD have access to if they really wanted to help.
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Mama La Rosa
(@mummalarosa) reported
@HSBC_UK telephone banking is so poor, 3 customer reps have put the phone down on me. If they cannot answer questions you need to train them rather than ending the call. As a company this is clearly a fault in training, & you clearly have a vacancy because the current setup is..
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MsL.
(@JigGeog) reported
@HSBC_UK I tried to sort this out. Chat bot couldn't help, Human chat couldn't help. Called fraud number and they had to transfer to get block remove. When transferred that person hung up. Still can't use my card. Unsure how I'll pay my train fare in the morning.