Is HSBC down in Grays, Borough of Thurrock, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent HSBC outage reports came from the following cities: Rochester and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Login | |
| Bexleyheath |
Mobile App | |
| South Benfleet |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Troy Featherstone
(@Troystory1) reported
@HSBC_UK is your app down? I can't log in and keep getting "something went wrong, please come back later". Please advise, thanks.
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Samir Bera
(@S_k_bera) reported
@HSBC_UK @jonsr1 I am trying from yesterday to deposit DVLA cheque. Called the customer service agent also but he was useless and in the end he said to dpeosit in a branch. "We couldn't read check details. try again" ok/cancel. It's a printed cheque only. You made us lazy...now...
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Ricky
(@Ricky_S_V) reported
@HSBC_UK the level of service is poor. Monthly business fee keeps going up and service gets reduced. Chat advisors unable to resolve query whilst telephone banking is closed. When open, get put on hold for over 30min to find simple resolution. Probably time to move accounts!
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Jamie Gallacher
(@magicpie777) reported
@egragcrypto I find this hilarious. I bet you @HSBC_UK has no issue with customers losing thousands at the casino, though.
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Mike Gore
(@MikeGore2) reported
Unfortunately still nothing back from @HSBC_UK apart from someone will look into this and get back to you. Thanks for all the support so far. We will keep trying for the right result.
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chicray
(@chicray) reported
@HSBC_UK @HSBC_IN your Global Money service is an absolute joke. 17(!) DAYS since my initial transaction and still no resolution. The most basic of transactions (paying an invoice). Technology fails and poor customer service. GHCSIN30904 - I’ll be referring to @financialombuds
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Mike
(@mco1986) reported
@HSBC_UK is we keep getting error code GBB-LON-1266 when trying to login to our business banking account can you assist please?
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Tom Quante
(@TomQuante) reported
@HSBC_UK @ThisisLucyC Think we are all getting that mesg sadly which means it’s probs down….again. As I said, terrible app @MastercardUK
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Stephen Graham - TLP 🔥
(@SGrahamg5) reported
@HSBC_UK Dire customer services, just waited 15 minutes for somebody in your Business Banking service to pick-up the phone - no-wonder business thinks they are second class citizens - #getitsorted
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Mike Gore
(@MikeGore2) reported
@TheJSug @HSBC_UK It’s not great service unfortunately