HSBC

Is HSBC down in Grays, Borough of Thurrock, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Grays, Borough of Thurrock, England 03/28/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (25%)

    Login (25%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent HSBC outage reports came from the following cities: London and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomRochester Login
United KingdomBexleyheath Mobile App
United KingdomSouth Benfleet Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGamingaFail Hailey (@TheGamingaFail) reported

    @HSBC_UK @AsdaServiceTeam Not sure who to tag for this, I was trying to order on the app, and the payment confirmation where it gave an option of using Hsbc app or a one time passcode wouldn’t respond to my input. I eventually got it to work on the website.

  • MarcelDouglas18 Marcel Douglas (@MarcelDouglas18) reported

    @HSBC_UK Thanks for the reply. Haven't changed the phone and the app is upto day, I checked on the Play store. Will try again in a few hours to see if it's working

  • Cv8024Colin CVO (@Cv8024Colin) reported

    @HSBC_UK Can't get onto online banking - is there a problem?

  • ARoachBridgeman Aaron Roach Bridgeman (@ARoachBridgeman) reported

    Disgusted & Disappointed in @HSBC_UK as a customer of over 20 years. KMFT

  • MwenMusic Mwen (@MwenMusic) reported

    @HSBC_UK The mobile app has been going down repeatedly for a good few weeks now. When will this be fixed???

  • TheGamingaFail Hailey (@TheGamingaFail) reported

    @HSBC_UK I tried via the Asda app, which didn’t work. It’s updated to the current release. It worked on the website however. The phone is the iPhone XR, model number MT2G2LL/A194 software version 14.6

  • MarcelDouglas18 Marcel Douglas (@MarcelDouglas18) reported

    @HSBC_UK Android thanks,I've clear the cache and data and still not working. Web is now working.

  • piradtes Alexander (@piradtes) reported

    @raccoonfrend @HSBC_UK I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to Cr4ckware on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes

  • KIMYV KIM (@KIMYV) reported

    @HSBC_UK Iphone 6 ios 12.5.5 when you click on the hsbc app it loads for about 10 seconds and crashes. please see alot of reviews on iphone app store with the same issue. Something needs to be done about this asap by the app developers

  • CKablooie CalvinKablooie (@CKablooie) reported

    @HSBC_UK When are you celebrating 'Good customer service' Month. You haven't got even close this year