HSBC

Is HSBC down in Grays, Borough of Thurrock, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grays, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Grays, Borough of Thurrock, England 09/15/2025 04:55

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (15%)

    Website (15%)

  3. Login (10%)

    Login (10%)

  4. Transactions (8%)

    Transactions (8%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent HSBC outage reports came from the following cities: London and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomDartford Mobile App
United KingdomLondon Website
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • AlexKLMan Alex 🀄️ (@AlexKLMan) reported from Romford, England

    @CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.

  • laurenracheljo1 Miss Jones (@laurenracheljo1) reported from Romford, England

    @xAniyahx @HSBC_UK Is Hsbc down too???

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • AleAltomonte Ale (@AleAltomonte) reported from East Ham, England

    @HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • WeWereSlaves1 We Were Slaves (@WeWereSlaves1) reported

    @HSBC_UK That's one of the reasons why I cancelled my (overdrawn) account with you 10 years ago. Go **** yourselves.

  • selzero Den (デ ニ ズ) (@selzero) reported

    @HSBC_UK I have no idea why TERFs are mad at this. Has it been a slow week for them?

  • Human_Spirit007 Suki (@Human_Spirit007) reported

    @yrhenwrach @HSBC_UK Ex-HSBC employees say you're horrible to work for - long hours & terrible wages. Will you be lowering your wages for men that ID as women? Think not. 🤔

  • NickSutty Nick Sutton (@NickSutty) reported

    @HBiggus @HSBC_UK As long as its not with CajaSur Hampton, cos they are ****** awful

  • wildlifefan20 GB 🌱 (@wildlifefan20) reported

    @yrhenwrach @HSBC_UK Just switched to Nationwide, took about 10 mins & I get £100! I’ve wanted to change for a long time, they are a terrible company.

  • FredT1tmus FredT!tmus (@FredT1tmus) reported

    @HSBC_UK My boss pays me to take care of the company’s financial affairs. ‘Being myself’ is for when I’m not there. Show some professionalism. My wife’s moving her account away from you because you’re a terrible bank. Maybe raise standards by employing people who don’t care about pronouns

  • JacquiFromSheff Jacqui 🕷️ (@JacquiFromSheff) reported

    @HSBC_UK Does this mean that if you, @HSBC, don't like a customers views, that you will not provide them a service?

  • Lindseylootwo Lindsey Coulson (@Lindseylootwo) reported

    @HSBC_UK shocking telephone service, my elderly covid positive mother trying to make an online payment, needed to add mobile number to her account to authorise amount, was told to go into branch or wait 7 days for a letter - useless when payment due that day & she has covid 🤬

  • Djjestermark English Patriot (@Djjestermark) reported

    @PaulEmbery Go on then @HSBC_UK , throw down the gauntlet like @HalifaxBank , I dare you .... Are you stupid enough to challenge your members to close our accounts if we don't stand with your woke bullshittery?

  • Tom_Seagul Price Lies Путин сосет коз (@Tom_Seagul) reported

    @HSBC_UK Anyway I’ve recently cleared my mortgage with yourselves, have five figure savings account with you and been customer since 1970s. How do I close my account and transfer my business to a virtue signalling free competitor?