Is HSBC down in Grays, Borough of Thurrock, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Transactions (16%)
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Website (14%)
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Login (14%)
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Transfer (4%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent HSBC outage reports came from the following cities: London, Abbey Wood, South Benfleet, Brentwood, Billericay and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Abbey Wood |
Mobile App | |
| South Benfleet |
Login | |
| Brentwood |
Mobile App | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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#oromani973
(@oroman348) reported
@HSBC_UK I incur about £19.47 overdraft charges so I’m hoping someone In HSBC can help me with my problem with overdraft & cope with my finances
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK I did not wish to contact HSBC but simply (try reading the post) was highlighting that the new John Lewis card provider was worse than when HSBC managed it and that’s no compliment to HSBC, you were awful as you are with yr premier card and the M&S card you also manage Both awful
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#oromani973
(@oroman348) reported
@HSBC_UK hi there.I’m an hsbc account holder & I am having a hard time keeping up with my bills & & im always overdraft with HSBC.I want help very badly.thanks
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sonicated
(@sonicated) reported
@HSBC_UK Thanks, I raised a complaint (well two) on the phone and was advised of the outcome, hence the letter to the @financialombuds It's a waste of everyone's time and money over a set of charges amounting to £20. And you've lost me as a long time current and credit a/c customer.
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🌟Rebecca Morgan🌟
(@BeccaMorgs) reported
@HSBC_UK People are getting very tired of your cards not working (contactless). It's been since Christmas now. I work in a small business and already people saying they are leaving you. I was told it's all "gen pay" machines or something. Why is it taking so long to fix?
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Leona Keung
(@leonahaleyx) reported
@HSBC_UK you have closed so many branches, and you have not updated Google information, I have visited 3 branches over the past week that’s indicated as open but completely shut down. It’s appalling I just want to deposit some money.
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Ruchee Dudeja
(@DudejaRuchee) reported
@HSBC_UK very disappointing , even after visiting the branch two weeks bank my basic account has not been converted to Advance, being your loyal customer and still unable to open my savings account because of this and eventually loosing on my interest #hsbc
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Grand Admiral Thrawn
(@Dammade) reported
@HSBC_UK a transfer was made from Nigeria to an account in your bank four days ago. The money has not yet been seen. Please help resolve this
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ジョーイ。’22(基本低浮上)
(@m_hp_luv) reported
@HSBC_UK Hi I tried but they ask for a customer number which I can’t find from my old bank documents, I can only see a sort code and account number but it won’t add up to 16 digits, I know card number will also do but may I know that will a expired card number also work? Thank you.
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Steph Dodds
(@stephdodds) reported
Really disappointed with the lack of help/response from @HSBC_UK @HSBC so far. I thought banks were meant to protect you from scammers?!