Is HSBC down in Grays, Borough of Thurrock, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (72%)
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Website (10%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent HSBC outage reports came from the following cities: London, Dagenham, Rochester and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Budd
(@ovationchris) reported
@RedCircleFP @HSBC_UK Honestly, the level of incompetence is breathtaking. Putting in rules over and above what they need to be; not accepting evidence others will; giving little help to my 18 yr old son who doesn’t know the ropes (but wants to handle it himself).
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Saliha
(@imagoogami) reported
@HSBC_UK I do not wish to make a complaint. The experience was disappointing as I have been a customer for many years and had come to expect excellent service. I am still a loyal customer. This is just to help you improve customer service.🙏
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The AntiSocial Engineer
(@antisocial_eng) reported
@HSBC_UK Thanks. I’d like to see this advice really highlight that these numbers are for outgoing customer calls to the bank only. Scammers will totally spoof incoming calls to customers using these numbers and you could edit the advice to better warn people of this issue.
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kylie
(@crazy_kaz2014) reported
@HSBC_UK seems to be an issue with your telephone banking atm keeps going round in a loop
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Tina
(@mangooo_fish) reported
@HSBC_UK Hi in 2017 I was a customer at HSBC as an international student. And I withdrew from my course in 2018 but continued to use my HSBC card/account. It expired last year in October and now I’m back as an international student and looking to apply for an account
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Billie Hendrix
(@wassakingtoagod) reported
@HSBC_UK I’ve been paying £11.95 a month for years, maybe even a decade and I want my money back! Your service don’t work and probably never did! I’ve gone from waiting in the cold last night too waiting in the sun this morning! 11hrs later and @TheRAC_UK still ain’t here 😡🤬
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Harkaran Singh
(@Harkara05761334) reported
@HSBC_UK Hi, when I log-on to the HSBC app or through the site on my computer I can't see my credit card. Can you please help? Thanks in advance
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Rabia Mir
(@rabichatsback) reported
Quite possibly the worker banking experience I’ve ever had, @HSBC_UK have stopped a LB important payment. I called several times (waited 30 minutes every time). Then my account was suspended. I’ve the last a week, I have wasted about 6 hours waiting to speak to someone. Awful.
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Stuart Devons
(@stuartdevons) reported
@HSBC_UK you possibly have the WORST TELEPHONE CUSTOMER SERVICE. I am really glad I bank with @firstdirect & not #HSBC. I wish @firstdirect did childrens accounts then I would not have to be on hold for ages, AGAIN, to ask why an online banking number still hasn't been sent
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mrsm🌸
(@MackRanks) reported
@hwallop @HSBC_UK . Reduced hours and days in branches and hour long waits online. Then problems not solved when you do get through. Terrible