Is HSBC down in Grays, Borough of Thurrock, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grays, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent HSBC outage reports came from the following cities: London, Billericay, Abbey Wood and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Billericay |
Mobile App | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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King 👑 David
(@KingKawika93) reported
from
Ilford, England
Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK No after 50 minutes I gave up, too long and too busy to be able to stay at the phone for another half an hour. Can someone help me about Coins machines please?
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Miss Jones
(@laurenracheljo1) reported
from
Romford, England
@xAniyahx @HSBC_UK Is Hsbc down too???
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ale
(@AleAltomonte) reported
from
East Ham, England
@HSBC_UK I’ve been on hold on the phone for over 30 minutes with no answers now, all of this just to understand if one of your branches is open on Saturday mornings or not! On your website is scheduled as open but it wasn’t last week! This isn’t a great service!
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anne O'Keeffe
(@annieokxx) reported
@HSBC_UK the poorest branch service of all the banks. If I could just go to a branch once and get the service I require it would be a miracle #frustrated #hsbc #wasteoftime
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David Haworth
(@dehaworth) reported
@HSBC_UK @HSBC_UK you say that there *may* be issues with it, my question is are there *actually* any issues with it? What’s the problem with just letting the app run like every other bank does? Why artificially prevent the app running?
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George
(@DevsQPR) reported
@HSBC_UK mobile app failing at check payee details. Says that 'feature is not currently available and transaction has not been processed'. Ref 503. Any problems? Nothing shown on your status page.
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michael
(@menaman1) reported
aaaah HSBC....always sorry but never *ever* getting any better.... @HSBC_UK consistently worst customer service i have ever experienced. Joined @StarlingBank recently - it is a *joy* to bank with them.
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danny
(@_dannyvfx) reported
@HSBC_UK @chrissmith7979 So people on iOS 16 are just expected not to use banking? We need the app updated so that we can log on using a computer, please fix this asap
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TamasFried
(@TamasFried) reported
@HSBC_UK please allow your app to support the iOS16 Public Beta… you did it last year. But this year anyone that’s installed the beta is locked out. Even from logging in elsewhere because we can’t generate a code in the app! 🙃
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Darran Hamer
(@DarranHamer) reported
@HSBC_UK @_dannyvfx I’m using public beta of iOS 16 and yep - can’t log in at all, and given the app is necessary to generate security codes, am completely stuffed. Every other banking app I have works fine, come on HSBC sort this out.
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Susie 💙
(@SusieProctor1) reported
@HSBC_UK My friend has since switched banks and I've recently closed my account due to the problems. My son's account is a child's savings account, so if there's an email for his complaint to be resolved, do please let me know.
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Dr Mona Nasser منا ناصر
(@monalisa1n) reported
There was a time in history @HSBC_UK had a good customer service - that had disappeared now too <sigh>
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british kowalski
(@BritishKowalski) reported
@HSBC_UK Your business banking app is again showing a “server unavailable” when you start your app. This after a forced app update. Making it worse, I can’t log on to online banking because the app is the key generator… seriously…