HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 08/24/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Login (12%)

    Login (12%)

  3. Website (10%)

    Website (10%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • wride_nicholas Nicholas 🍷#backboris (@wride_nicholas) reported

    @HSBC_UK #HSBC Seriously appalled by the rotten service of hsbc . I am closing my account .

  • dmi3vim Дима М (@dmi3vim) reported

    @HSBC_UK Social media – no But you can improve your mobile app so that I almost never need to open a web app And you can improve you chat support so that less people will need to use calls And you can provide direct number to fraud alert calls, so I need to wait in a general queue

  • l_herhofer Dr. Ƚórenz Herhófer (@l_herhofer) reported

    @HSBC_UK @BorisJohnson Dear HSBC I invented blockchain banking and Herhofer Space University Business Local Money I accept the way you insulted me after I asked loan of £3 billion with deposit of patents and HNW and you again blocked my account, I am working on british space

  • nextlevel Emi (@nextlevel) reported

    @HSBC_UK Hi, I'm currently on the beta version of the IOS16 and the app keeps crashing on me. I tried logging in on the website instead but it's asking for my digital security code which is only accessible on the app... which I can't even open. Any fixes for this?

  • Riggerz88 Matt Rigby (@Riggerz88) reported

    Thanks @VodafoneUK for having a signal worthy of a third world country and an even bigger thanks to @HSBC_UK for providing service agents who can barely talk a word of English and therefore have to repeat themselves 15 times before it even makes sense!! #reprobates #muppets

  • mjordan5832 Michael (@mjordan5832) reported

    Hi @HSBC_UK Can I access my mortgage information online if that's the only product I have with HSBC? Want to go on and amend my direct debit details.

  • catchfilmuk Colin Webb (@catchfilmuk) reported

    It’s the same with the online banking site, I choose the card account, hit ‘manage’ and there should be a pin reminder button. Spoiler: there’s not How about it @HSBC_UK ??

  • Downtonres Carol mcCallum (@Downtonres) reported

    @HSBC_UK When I phoned to complain my bona fide payments to my builder have been blocked I was told to go into my local HSBC branch. They have all been closed. Disgusting customer service

  • rob_inn Robin Childs. 💙 (@rob_inn) reported

    @HSBC_UK absolutely dreadful customer service - trying to help an infirm elderly neighbour sort out banking issues and cut off mid conversation - No assistance, no help, no empathy no suggestions …glad you record calls for “training purposes” !!

  • Fridayschild17 Friday’s child (@Fridayschild17) reported

    @HSBC_UK Still no attempt from you to reimburse me or contact me 5 days following my card being scammed and money taken from my account. Appalling service.