HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 03/04/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (15%)

    Website (15%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Rochester, Medway, England

The most recent HSBC outage reports came from the following cities: Sheerness, Queenborough, Chatham and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomWest Malling Website
United KingdomChatham Login
United KingdomChatham Login

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Nexus6_Tyrell Roy 🪐 (@Nexus6_Tyrell) reported

    @HSBC_UK mobile banking app is down. Getting the same error message re unable to connect. Not due to my device or internet connection.

  • dicko_33 Chris Dickens (@dicko_33) reported

    Hi @HSBC_UK is there any update on the banking app at all please? Not being able to access online banking is a bit of a pain

  • MartinSquires7 Martin Squires (@MartinSquires7) reported

    @HSBC_UK are the are connection issues as mobile app saying network issues?

  • metallic_tongo metallictongo (@metallic_tongo) reported

    @HSBC_UK can’t get into my mobile banking, app is telling me “we can’t connect due to a network error”, what is going on?

  • SpoonerJayne Jayne Spooner (@SpoonerJayne) reported

    @HSBC_UK I can't get on the app this morning is there a problem?

  • Natalie60558101 Natalie Parsons (@Natalie60558101) reported

    @HSBC_UK is your mobile app down, keep getting an error message saying no Internet connection, but I definitely do!!

  • domgb_ Dominic Bond (@domgb_) reported

    @slp6 @HSBC_UK Same issue here @HSBC_UK running IOS 14.7.1 and done the latest update

  • judyscaz1 Judy (@judyscaz1) reported

    @HSBC_UK when will the banking app be working . I can not access my accounts.

  • scott161 IronLion (@scott161) reported

    @HSBC_UK The banking app is down and I need to move money before going overdrawn. I can’t access the web page either as it needs the code from the app. Bit of a design flaw there. Are you putting any comms out?

  • bluesman74 Gareth Williams (@bluesman74) reported

    @HSBC_UK banking app down this morning. Any idea when you’ll be up and running again please?