HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 03/31/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (27%)

    Login (27%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 1ChrisHandy CHRIS (@1ChrisHandy) reported

    @HSBC_UK Hi - my new card has arrived but yet to receive my pin. Can you see if this has been sent please? I am a new customer.

  • facetwlondynie Polish man in London (@facetwlondynie) reported

    @TOrynski @HSBC_UK do not wait and contact lawyer to start a case asap orherwise they will dont give a broken fk till Monday. 2026.

  • TOrynski Tomasz Oryński (@TOrynski) reported

    @HSBC_UK @Matthew44662617 @facetwlondynie No, by now it's your turn to call me. I wasted over 3 hours listening to your hold up music this month. This is complaint number: 11835116 this is the other reference you gave me: CININF 07/09/2022. SORT THIS **** OUT.

  • simmytdev Simon Deverill (@simmytdev) reported

    @HSBC_UK is something wrong with the business banking app? When I tap on the app, it says server unavailable, please try and later? Have done this since yesterday and still the same?

  • SarahRe80026197 Sarah Reynolds (@SarahRe80026197) reported

    @HSBC_UK trying to find out what has happened to my recent application for a current account and no-one is answering the phone! Please help, thanks.

  • mcgeo99 R MC (@mcgeo99) reported

    @HSBC_UK Impossible to tell if I am actually on hold. Just an endless stream of messages. Literally overlapping each other.

  • SoapyMargherita Scott Chesworth (@SoapyMargherita) reported

    @HSBC_UK I'm replying publicly to keep the problems visible to other VoiceOver users. Will DM my name and postcode straight after describing the issues. 1. Log in, load transactions, observe how VO gestures won't move beyond the first few transactions unless you work from the bottom up.

  • matches62 Matthew **** (@matches62) reported

    @Emmmasometimes @HSBC_UK I only got a response by messaging them through twitter! Don't expect anything other than corporate brush off though and a if you don't like it take it to the ombudsman attitude After 3 instances of the same issue occurring I am transferring my custom. Hope you get resolution.

  • Samanth44618294 Samantha (@Samanth44618294) reported

    @HSBC_UK I thought the website will have the change in colour too….

  • SoapyMargherita Scott Chesworth (@SoapyMargherita) reported

    Another iOS app update from @HSBC_UK lands, another update without accessibility fixes. Still no acknowledgement of the issues that are standing in the way of VoiceOver users having full financial independence. This is my last call on it before switching banks.