HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 01/30/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (12%)

    Login (12%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Rochester, Medway, England

The most recent HSBC outage reports came from the following cities: West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Website
United KingdomChatham Login
United KingdomChatham Login
United KingdomGravesend Transactions
United KingdomChatham Login
United KingdomSouthend-on-Sea Mobile App

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LaraNWeaver Lara Weaver (@LaraNWeaver) reported

    @HSBC_UK what’s happened to the customer service? Spent over 3 hours on hold and transferred between departments and then hung up on. The training you give your staff has deteriorated…it was once so much better! Issue still unresolved.

  • CKablooie Phil Davis (@CKablooie) reported

    @HSBC_UK It was titled Help with the cost of living But sent from an unmanned account. Don't send it.

  • TeddyLeppington Theodora (Teddy) Leppington (@TeddyLeppington) reported

    @HSBC_UK I'm trying to use your chat facility to help with a problem. Your contact has told me to make my payment even though the app says it can't verify the account. The service I'm getting from 'Alexandra' is way below par. What do I do?

  • y_pawt y.pwt (@y_pawt) reported

    @HSBC_UK Cant login to app since you updated it and am outside the UK. What can I do?

  • Nthev Nick (@Nthev) reported

    @HSBC_UK do you have any support team taking calls?? When reaching out your support by phone or chat, then no one take your call… really frustrating.

  • BitWebster Webby (@BitWebster) reported

    @HSBC_UK Lol you guys caused this , now you are offering help ? Disgraceful

  • roseandbeauty srabani (@roseandbeauty) reported

    @HSBC_UK I am frustrated following up for transaction charges done on the month of May..Following up since June...The team keeps on diverting me saying we are checking/dont have access to the system...Need help please..

  • Alzibub1 A Zeffo (@Alzibub1) reported

    @HSBC_UK King Charles: "The climate crisis really is a genuine emergency and tackling it is utterly essential" Will @HSBC_UK support the king, and all other life on Earth, by committing to end investments in new oil & gas, as required to limit heating to below 1.5C?

  • itwaswidmerpool john 🇺🇦 (@itwaswidmerpool) reported

    @HSBC_UK I have called your Fraud team and have been on hold more than 35 minutes already. There is no indication of queue length and no ability to request a call back. How can service be this bad?

  • wisdomdacosta Wisdom Da Costa (@wisdomdacosta) reported

    @HSBC_UK Option 2 on your helpline 0345 602 2014 doesn't seem to be working - it just hangs after a few seconds. Please fix it. Your customers need you.