HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 03/09/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Rochester, Medway, England

The most recent HSBC outage reports came from the following cities: Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Login
United KingdomSittingbourne Mobile App
United KingdomSouth Benfleet Mobile App
United KingdomMaidstone Website
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mikediarmid ⬡ Mike Diarmid ⬡ (@mikediarmid) reported

    @Kathy_CEO_CE @HSBC_UK None stop issues here also, from often being locked out of our accounts for pointless things to the business banking portal regularly not working (such as today - it's offline) Hope you get yours sorted 🤞

  • Just_Chill_N Just_Chill_N (@Just_Chill_N) reported

    @HSBC_UK I DM'd you just under an hour ago, & a few times after, no reply, no response, nothing. IS there anyone in? "The official account for HSBC UK. DM us for help 8am-8pm or chat with us 24/7 in mobile or online banking." I am not getting help, I am not getting a response!

  • OrchardMan58 Mike Collier (@OrchardMan58) reported

    @firstdirect I've just tried to pay in some cash at @HSBC_UK to be told it's no longer possible. Are you planning to fix this?

  • 1mfmk Farhan Masud Khan (@1mfmk) reported

    @HSBC_UK Now called again for an explanation and waited another 40 mins - the agent said the system doesn’t show any update! HSBC service at its best!

  • judes_80 stuck in the mud (@judes_80) reported

    @HSBC_UK is the HSBC business app down?Keeping getting server unavailable.

  • emilyoregan Emily O'Regan (@emilyoregan) reported

    @amylennox_ @HSBC_UK The same thing is happening to me so this must be a wider issue @HSBC_UK

  • EstherEzquerro Esther Ezquerro (@EstherEzquerro) reported

    @HSBC_UK I messaged at the beginning of the week for help. Having opened an account with you, but still not received a telephone banking number. Please help.

  • ADIEUcourtier ADIEU Courtier (@ADIEUcourtier) reported

    Why did @HSBC_UK chose to put 35m in rubbish @monese, the dwarf of neo banks ? The complete @monesehelp support and compliance departements are falling apparts, unable to curb customers infuriation.

  • AVarkenjab Darth Vizla 🇬🇧 🇲🇹 🇮🇱 (@AVarkenjab) reported

    @HSBC_UK is #globalmoney down again? My card stopped working again. currently 15 mins on hold waiting for an agent. what's the current wait time?

  • Jer_Hobbs Jer Hobbs (@Jer_Hobbs) reported

    @ashortsentence1 @HSBC_UK I’m disgusted at their actions Karl. People with MH issues or established MI need advocacy within the banking sector not unilaterally shutting people down. @HSBC_UK you need to urgently review your customer services in light of this.