HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 04/04/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Rochester, Medway, England

The most recent HSBC outage reports came from the following cities: South Benfleet, Sheerness, Queenborough and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomWest Malling Website
United KingdomChatham Login

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

  • c_otto83 Carsten Otto 🌱 🔦💉💉 (@c_otto83) reported

    Hi @HSBC_UK , you're asking and reminding (former) customers to log in to read an "important document", but after cancelling the account you also disable the login. Could you please make up your mind? Either let me read the document, or don't send it to my locked inbox.

  • mcgibbon26 Caroline Fitzgibbon (@mcgibbon26) reported

    @HSBC_UK SHOCKING, discriminatory response from CS ...i need to make and accompany my dad to a f2f appt at his branch. c services says we cant book. already a victim of fraud, no access 2 phone banking, not computer literate. How is this an inclusive service? HELP

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs

  • OnceUponASophie Sophie 🏳️‍🌈🌻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@OnceUponASophie) reported

    @Paul2204Paul @HSBC_UK What’s the problem?

  • Karen_Pickering Karen Pickering MBE (@Karen_Pickering) reported

    Hello again @HSBC_UK still waiting for a reply to my DMs. I was on hold for over an hour to speak to customer service on Monday and don’t want to have to do that again

  • harrisstuart Stuart Harris (@harrisstuart) reported

    @HSBC_UK been accepted for credit card - no agreement form has arrived in post two weeks later - can’t get through or log in as not customer - help !

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @HSBC_UK My local branch, Waterlooville, has just been "refurbished" and no longer has a counter service, only machines. How do I now pay bagged coins into my account please? I have about £50 or more worth.

  • c_otto83 Carsten Otto 🌱 🔦💉💉 (@c_otto83) reported

    @Jessica_White28 @HSBC_UK @Charon_Solution Nah, I'd prefer getting rid of HSBC once and for all. This is a hint for them to clean up their ****, in case they don't know it.

  • Sue1506 Sue Nolan (@Sue1506) reported

    @HSBC_UK impossible to get through to speak to anyone . Chat to an agent didn’t help. As told to call. International payment won’t go through - 3 separate attempts .