HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 11/25/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RRyanspencer Ryan Spencer (@RRyanspencer) reported

    @HSBC_UK How can your business banking app not recognise/scan cheques from HMRC? With branch closures/digital branches only, impossible to pay in HMRC cheques in quick timeframe.

  • pralaynath_ Gaurav Gupta (@pralaynath_) reported

    @LloydsBank - could you please help me with the process of transferring bank account from @HSBC_UK to yours. I would like to move away from these incompetent bunch who have not been able to return my money for failed international transaction for 45 days now.

  • Hannah2027 Hannah Hadwin (@Hannah2027) reported

    @HSBC_UK struggling to gain access to my online banking as new phone and cannot access my app

  • Nathan04117131 Nathan (@Nathan04117131) reported

    @HSBC_UK Hi Jack, All you keep saying is this is not HSBCs problem - I believe this is HSBCs problem as they were the team who misinformed me. You have also stated that only customers can complain - this is factually incorrect and against FCA guidelines.

  • AlisonX01 Alison Cremin (@AlisonX01) reported

    @HSBC_UK I have DM'd you as asked but you have not answered my question. Can you help a young woman travelling alone who has no access to funds? Your website claims you can provide emergency assistance. This is an emergency. #HSBC

  • Nathan04117131 Nathan (@Nathan04117131) reported

    @HSBC_UK = Misinformation If I had one bit of advice, it would be AVOID. HSBC is the only bank I bank with where I have continuous issues. On top of their sub par banking services, their advisors will lie to you and it will be your fault.

  • KerrNFL D (@KerrNFL) reported

    @HSBC_UK Thanks Saj, is there any way to know if the coin deposit in Newbury is working? No other branch nearby has one!

  • chalquette Chris Halk (@chalquette) reported

    @JmeBBK @alhan @HSBC_UK A deserving reciepient of the fob you use to log in.....

  • HilaryMurfin hilary murfin (@HilaryMurfin) reported

    @HSBC_UK For Christ's sake your online banking login is driving me insane!

  • clarebolitho1 Clare Bolitho (@clarebolitho1) reported

    @HSBC_UK Telling me service is unavailable