HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 12/15/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Rochester, Medway, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomMaidstone Website
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PlNNERS Pinners (@PlNNERS) reported

    Seriously done with @HSBC_UK and their complete inability to manage Premier accounts or credit cards properly. Absolutely useless so called "premier" service.

  • ShaneMcC Shane McCracken (@ShaneMcC) reported

    Oh @HSBC_UK you're a devious wee bunch aren't you? I call when you're open and your operator transfers me to a closed office. Nice work. Really customer focused.

  • Geoggy11 Geoggy 💙 (@Geoggy11) reported

    Felt a bit sad deleting the @HSBC_UK app this morning after joining them as the Midland on my first day at polytechnic. But that’s where poor service and nearly destroying a house move due to a mortgage advisor drawing ridiculous conclusions gets you. Hello to @BarclaysUK 👍🏻

  • CKablooie CalvinKablooie (@CKablooie) reported

    @HSBC_UK @ChangePlease Instead of spending your money on this, employ more people to answer your phones. Your customer services is appalling. Customer for 47 years and it has never been this bad.

  • datazuum datazuum (@datazuum) reported

    @HSBC_UK @HSBC lodge a complaint with us and we won't investigate! Is that the best customer service you can offer? My business needs a new account and you don't know when you can open it! How can that be? Simply unacceptable for an SME!

  • anthonychopra anthonychopra (@anthonychopra) reported

    @HSBC_UK .. u lot want to chat via chat for me to close my bank account. It’s Totally pathetic. i Login with my app & press request to shut then unlike other banks you want me to chat to a real person!! i will be grumpy about what country U invest our money in. 😡👎🏽

  • hgld Henry Dillon (@hgld) reported

    @HSBC_UK So apparently the number on the page is wrong. It should be 0345 266 9337. Are you aware of this problem?

  • CarolynTGray Carolyn Gray (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld

  • Jo__Young Jo (@Jo__Young) reported

    If you’re considering using @HSBC_UK for your banking I’d seriously rethink. My poor mum is trying to access her money and is getting nowhere 2 weeks on. Appalling service, even after raising a complaint. Wouldn’t even rate them 1 star.

  • timmy_trade Timmy Trade (@timmy_trade) reported

    @HSBC_UK @N_T_S **** off and stop promoting bullshit.