Is HSBC down in Rochester, Medway, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rochester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Rochester, Medway, England
The most recent HSBC outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Website | |
| South Benfleet |
Login | |
| Sheerness |
Transactions | |
| Queenborough |
Login | |
| Chatham |
Website | |
| West Malling |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Harrington
(@MHarr_ington) reported
@HSBC_UK how can you operate a good service when you are told that to upgrade an account its going to be one and half hour average hold time plus similar to process the application!?! 3hrs is not good service.
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The Common Sense Guy
(@strangetimes00) reported
@HSBC_UK Appalling customer service in York branch today. Went in to make large payment at 315. Sorry there's 3 people waiting and we close at 430, come back tomorrow (after special trip)! What business closes at 430 and doesn't open until 930. So, you're part time now?
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Piers Cawley
(@pdcawley) reported
@HSBC_UK Believe me, if she could log on to the website, she would have done. The only time someone uses the phone service is when they're desperate… being reminded how much easier it could be if only you weren't desperate.
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Sophie Irv
(@IrvSophie) reported
@HSBC_UK Am I able to go into a branch to dispute a payment in person? I’m struggling immensely to do with via the customer service line and I’m getting nowhere. They also told methey couldn’t dispute until 120 AFTER the payment, which is not correct? Thanks
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Stevebowes
(@Stevebowes3) reported
@HSBC_UK I have issues with fraudulent use of a debit card and have so far spent 4 hours trying to resolve the issue with 5 different staff. Do @HSBC_UK even care about fraud ? I think not !
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Frances McKellar 💙
(@FEJ29) reported
Awful service from @HSBC_UK went into to branch to update my name on my accounts, had to sit there for half an hour while systems updated, then had to chase new credit card as not rec’d to find out credit card not updated or new one requested I have to call them to look into it
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D
(@KerrNFL) reported
@HSBC_UK Thanks Saj, is there any way to know if the coin deposit in Newbury is working? No other branch nearby has one!
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Russell Garner
(@rgarner) reported
Honestly @HSBC_UK, I don't know how much more painful you could make paying a new payee. There are two forces at tension here; 1. you're paying a large amount of money and want to check the deets, and 2. your JWTs expire in about a nanosecond and make it the user's problem
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Aimi Alcock
(@aimi0308) reported
@HSBC_UK Appalling service trying to switch to you! 2 of us have now spent over 6 hours on the phone to you! You haven't even given us the account we applied for to get the £170 for switching! Might aswell of stayed with our original bank!
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Nathan
(@Nathan04117131) reported
@HSBC_UK Hi Jack, All you keep saying is this is not HSBCs problem - I believe this is HSBCs problem as they were the team who misinformed me. You have also stated that only customers can complain - this is factually incorrect and against FCA guidelines.