HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 05/25/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (22%)

    Website (22%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Intimacy01235 I̷N̷T̷I̷M̷A̷C̷Y̷ (@Intimacy01235) reported

    @stephbixby1 @HSBC_UK Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • DrJamesTorpey James Torpey (@DrJamesTorpey) reported

    @HSBC_UK - I've been trying to reach customer support. The option to 'chat with us' is currently not available through the app. Logging on through the website is just taking me to my own online banking page. Please help!

  • shimmerheather Heather Miller (@shimmerheather) reported

    @emma_newrick @HSBC_UK HSBC pls fix the app so it works with the new operating system. I can’t open it and can’t use online banking in my laptop without the phone app!

  • thatguyinatutu That Guy (@thatguyinatutu) reported

    @HSBC_UK No paper statements for two months, and now the last online statement is missing? Has something broken? Monthly accounts due tomorrow, somewhat embarrassed here.

  • Roentgens_dad Eilir Hughes (@Roentgens_dad) reported

    @HSBC_UK Daughter has updated iPhone to iOS15 and HSBC app will not open. Known issue? Uninstall then reinstall? New app required? Help needed quickly please.

  • wjbarlow Will Barlow (@wjbarlow) reported

    @HSBC_UK Already have thanks. Your team decided to pass me through to a team that doesn’t exist on a weekend and your call routing still decided to take the call but just say you were very busy. Awful.

  • AdamT2409 Adam Thorpe (@AdamT2409) reported

    @HSBC_UK is there any news on the HSBC banking app working on Android 12/Google Pixel 6? Unable to open my app for 5 days now.

  • Sarjoanne81 Sar (@Sarjoanne81) reported

    @HSBC_UK Any update on when the fix will be completed?

  • Bikerdels Derek Sowden (@Bikerdels) reported

    @HSBC_UK clicking on “Portfolio”in online banking is not working. Have had this trouble several times and thought sorted but down again. Any news?

  • VJ_Thomas_ Victoria Thomas (@VJ_Thomas_) reported

    @JoMurph61436123 @HSBC_UK Same here. Had to delete the app, Now can’t login to my account