Is HSBC down in Rochester, Medway, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rochester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (15%)
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Website (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Rochester, Medway, England
The most recent HSBC outage reports came from the following cities: South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Login | |
| Sheerness |
Transactions | |
| Queenborough |
Login | |
| Chatham |
Website | |
| West Malling |
Website | |
| Chatham |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona
(@FionaIvisonx) reported
@HSBC_UK how do u get a telephone banking security number? Mortgage customer
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Pierre Paoli
(@pedrobrazoul) reported
@HSBC_UK how come your mobile app has now stopped working on iphone6? Very frustrating considering now you need the mobile app to log in online! Please dm me asap.
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Sarah
(@swingfie92) reported
@HSBC_UK please let me speak to someone in your fraud department. I’ve been on this call 25 mins—been hung up on once and transferred 3 times. It should not be this hard. Your customer service is appalling.
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Is it April Fools Day?
(@wokejokers) reported
@HSBC_UK absolutely awful customer support from HSBC. I have been trying to speak to someone about a fraudulent payment since Dec 21 and their response is that NO timescale can be given for a respond. Unbelievable how some unscrupulous companies are still using COVID as an excuse
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Bespoke Rallies
(@BespokeRallies) reported
@HSBC_UK instead of crowing about achievements why not provide a better service to you customers. So far 34 minutes on hold. How many billion did you make? Dreadful
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AREA BOY
(@unrulydooley) reported
@HSBC_UK I can’t get into my app with Touch ID, or website, or on phone. I have money I need to move out of there. Help?
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Sarah
(@swingfie92) reported
@HSBC_UK Monday: I spent an hour with one of your agents transferring my savings to a new account. Today: log on to discover that the transaction has been reversed. Your app & internet banking is down & your phone lines closed. You have effectively stolen all of my money. WTF.
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK I have phone your support team and they have deregistered me from digital banking and I’ll reregister. they said phone back if it didn’t work.
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Grace
(@Grace78206274) reported
@Gertrudemo81 @HSBC_UK HSBC is not only down in the UK, for the past 3 days in Mexico City I've been trying to withdraw money from my investment account.
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Lucy Nuttall
(@lucynuttall89) reported
@HSBC_UK OTPs not working? Tried 3 times last night, didn't get a single text. Yes my phone number is correct. Need to pay removal services urgently!