HSBC

Is HSBC down in Rochester, Medway, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 11/21/2024 20:55

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Login (14%)

    Login (14%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Rochester, Medway, England

The most recent HSBC outage reports came from the following cities: Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Login
United KingdomChatham Login
United KingdomGravesend Transactions
United KingdomChatham Login
United KingdomSouthend-on-Sea Mobile App
United KingdomMaidstone Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • lucy59741742 lucy (@lucy59741742) reported

    @HSBC_UK the switch of my account to HSBC has been disastrous! The customer agent was nothing short of useless! No security ID sent to me or Pin so I cannot access my account or speak to anyone because I have none of the above! Pathetic disorganised, worst Bank ever!

  • RM_BKK Ramondo (@RM_BKK) reported

    @HSBC_UK HSBC customer service is a disgrace! I have been on 'hold' this morning for over one hour, and still no resolution to a fraud enquiry. Unfortunately, this is not the first time that you get transferred to multiple departments...truly awful

  • johnhunt99 John Hunt (@johnhunt99) reported

    @HSBC_UK I've not been able to open the App on Pixel 6 for a week, crashes on attempt. Known issue? Thanks.

  • mdsimants mdsimants (@mdsimants) reported

    There is absolutely nothing more frustrating and infuriating than @HSBC_UK customer service.

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @HSBC_UK Thanks I do not use any of those I thought it was a new service with the app.

  • gemclapp Gemma Clapp (@gemclapp) reported

    @HSBC_UK Is there an issue with your phone lines? Trying to get through to reset my online banking password after your app updated and deleted the saved password/Face ID. On hold forever and finally got through to a silent line. It should not be this difficult to reset a password

  • Tosuff tom suff 🐚 (@Tosuff) reported

    Having all of my money held ransom by @HSBC_UK and then them hanging up mid-call is working absolute wonders for my stress levels 👍 useless bank

  • MarkTho25245265 Mark Thomas (@MarkTho25245265) reported

    @HSBC_UK unbelievably shocking service from @HSBC today. Hours trying to do a simple transaction - in loop of inane music & being bounced around from one department to another. Massive inconvenience.

  • lucy59741742 lucy (@lucy59741742) reported

    @HSBC_UK can someone please sort the sorry mess of my account switch! No security ID sent to me or pin for my card!! No one will speak to me because I have none of the above! Appalling service so far!!

  • N12gooner GoonerDrew 🇺🇦 (@N12gooner) reported

    Seriously, @HSBC_UK need to **** that annoying advert off… #NoBankAccount