Is HSBC down in Rochester, Medway, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Rochester come from postal codes ME3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Rochester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (67%)
-
Website (14%)
-
Login (11%)
-
Transactions (7%)
-
Withdrawals (1%)
-
Transfer (1%)
Live Outage Map Near Rochester, Medway, England
The most recent HSBC outage reports came from the following cities: Sittingbourne, Rochester and Maidstone.
City | Problem Type | Report Time |
---|---|---|
Sittingbourne | Website | |
Rochester | Mobile App | |
Maidstone | Website | |
Gravesend | Login | |
Maidstone | Mobile App | |
Maidstone | Withdrawals |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!
-
Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
-
Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
-
Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
-
glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
-
Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!
-
Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Trish Brown💙
(@trishy60) reported
An hours call, over 40 mins on hold computers on a go slow. Not good enough @HSBC_UK
-
Reece '2 For 1' de Ville
(@devillefilm) reported
@HSBC_UK @Sue_Jones1 That sounds fabulous - but I (for example) am locked out of the mobile app because of a repeated system error. Now I can't access online or the mobile app and can't get through to anyone either. Utterly useless. Oh, and I can't use the 24/7 chat service without logging in...
-
Melania Sciscio
(@La__Mela) reported
@mannyorduna @HSBC_UK UNACCEPTABLE customer service !!! #HSBCUK 😡
-
0x25e0
(@x25e0) reported
@RosieJess13 @HSBC_UK I got the same one, I don't even have a bank account (credit union). Sadly a lot of people will fall for it. SMS is terrible for impersonation.
-
Nefa
(@niparun) reported
Been trying to get in touch with @HSBC_UK I can't access my mobile or online banking. Is there any other way of getting these reset? Ive been on hold for ages
-
Crystal drury
(@Crystaldrury4) reported
@HSBC_UK I just want to file a chargeback. I waited 3 hours on a call, got through to an Indian gentleman just to cut me off the line. This is disgusting customer service.
-
Helen Vecht
(@helenvecht) reported
@cymroglyn @HSBC_UK Needed to do a survey before I could access a local newspaper yesterday. Survey was about access to helplines etc. Issue of LONG phone waits not mentioned/addressed. FAIL!
-
Reece '2 For 1' de Ville
(@devillefilm) reported
@HSBC_UK hi - I've sent a DM. I'm locked out of the mobile app and website. Because of numerous attempts after a 'system error'. Cannot reset my password without calling you and I've tried now for over a week. As it stands I can't access my account at all.
-
averil
(@honeysam3) reported
@HSBC_UK Do you know when the HSBC UK app will be fixed as it's still saying the app has stopped working when I try to open the app. (I have a Nokia 2.2)
-
Megan Wrightson
(@MeganGamesby) reported
@HSBC_UK How long is the wait for a reply to complaints? Complaint sent April 16th, still no reply. Even with current covid situation I feel that is very poor customer service