HSBC

Is HSBC down in Rochester, Medway, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 10/31/2024 07:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Bel2Bell Katie Louise Bell (@Bel2Bell) reported

    @HSBC_UK why when I just tried to access my online banking app has it said we have been unable to verify your credentials when I haven’t used it at all for the last few days x

  • jepoynextdoor JZtonk (@jepoynextdoor) reported

    @HSBC_UK Are there any problems with the mobile app? I can’t access mine. It prompts “Error Not Authorised”.

  • travelwithlucas Luke (@travelwithlucas) reported

    @HSBC_UK isit just me or is online banking down

  • suedepom Sue de Pomerai (@suedepom) reported

    @missradders @HSBC_UK I had a similar problem with First Direct when my old phone died. They did sort it after I rang them and waited on hold because they were ‘exceptionally busy’!

  • LeighAd27157849 Lee (@LeighAd27157849) reported

    @Azirius @HSBC_UK Lloyds dont make me wait 2.5 hours on hold and still no answer. 1.2 hours yesterday no answer.. Closed on weekends for business. My secure key is broken and I can't do anything for 4 days. This is disappointing beyond belief.

  • KmossKim Kim Moss (@KmossKim) reported

    @laurenemmagreen @HSBC_UK I'm having problems too

  • Azirius Mike Azirius Shellard (@Azirius) reported

    @HSBC_UK Hi. I have an issue that requires talking to a person. I’m not good with telephone communications, do you have any way of providing an email for customer care?

  • mariajlundy Maria Lundy (Hodge) (@mariajlundy) reported

    @HSBC_UK is online banking having problems?

  • paladin442 Aishik Ghosh (@paladin442) reported

    @HSBC_UK Just get this message when I try to log on: "Account suspended. There appears to be a problem with your account. " My current accommodation is expiring in 2 days and I am unable to pay for my new accommodation as all my money is in the account. Please help!

  • issa72576893 issa (@issa72576893) reported

    @HSBC_UK every time I go on the app it says it’s not authorised. Someone help