HSBC

Is HSBC down in Rochester, Medway, England?

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The latest reports from users having issues in Rochester come from postal codes ME3.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rochester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Rochester, Medway, England 03/28/2024 21:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Rochester, Medway, England

The most recent HSBC outage reports came from the following cities: Sittingbourne, Rochester and Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomSittingbourne Website
United KingdomRochester Mobile App
United KingdomMaidstone Website
United KingdomGravesend Login
United KingdomMaidstone Mobile App
United KingdomMaidstone Withdrawals

Community Discussion

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HSBC Issues Reports Near Rochester, England

Latest outage, problems and issue reports in Rochester and nearby locations:

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • EthanChapples Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England

    @HSBC_UK is anyone answering the phones today? Been on hold for 30 minutes plus. Internet is down so can’t use online.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • trishy60 Trish Brown💙 (@trishy60) reported

    An hours call, over 40 mins on hold computers on a go slow. Not good enough @HSBC_UK

  • devillefilm Reece '2 For 1' de Ville (@devillefilm) reported

    @HSBC_UK @Sue_Jones1 That sounds fabulous - but I (for example) am locked out of the mobile app because of a repeated system error. Now I can't access online or the mobile app and can't get through to anyone either. Utterly useless. Oh, and I can't use the 24/7 chat service without logging in...

  • La__Mela Melania Sciscio (@La__Mela) reported

    @mannyorduna @HSBC_UK UNACCEPTABLE customer service !!! #HSBCUK 😡

  • x25e0 0x25e0 (@x25e0) reported

    @RosieJess13 @HSBC_UK I got the same one, I don't even have a bank account (credit union). Sadly a lot of people will fall for it. SMS is terrible for impersonation.

  • niparun Nefa (@niparun) reported

    Been trying to get in touch with @HSBC_UK I can't access my mobile or online banking. Is there any other way of getting these reset? Ive been on hold for ages

  • Crystaldrury4 Crystal drury (@Crystaldrury4) reported

    @HSBC_UK I just want to file a chargeback. I waited 3 hours on a call, got through to an Indian gentleman just to cut me off the line. This is disgusting customer service.

  • helenvecht Helen Vecht (@helenvecht) reported

    @cymroglyn @HSBC_UK Needed to do a survey before I could access a local newspaper yesterday. Survey was about access to helplines etc. Issue of LONG phone waits not mentioned/addressed. FAIL!

  • devillefilm Reece '2 For 1' de Ville (@devillefilm) reported

    @HSBC_UK hi - I've sent a DM. I'm locked out of the mobile app and website. Because of numerous attempts after a 'system error'. Cannot reset my password without calling you and I've tried now for over a week. As it stands I can't access my account at all.

  • honeysam3 averil (@honeysam3) reported

    @HSBC_UK Do you know when the HSBC UK app will be fixed as it's still saying the app has stopped working when I try to open the app. (I have a Nokia 2.2)

  • MeganGamesby Megan Wrightson (@MeganGamesby) reported

    @HSBC_UK How long is the wait for a reply to complaints? Complaint sent April 16th, still no reply. Even with current covid situation I feel that is very poor customer service