Is HSBC down in Maidstone, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Maidstone, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Website (11%)
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Login (11%)
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Transactions (5%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Alan Bullion PhD
(@alanbullion2) reported
from
Royal Tunbridge Wells, England
@1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.
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Carolyn Gray
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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Jack Wenbourne
(@jackwenbourne) reported
from
Headcorn, England
@HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pjm_84
(@84_pjm) reported
@HSBC_UK Not really. I rang 3x last week and used your holding music to keep me awake on the M4 until I hit Wales. So on the phone for 25min, 35min and 30min. Although I did get cut off after 12min. So 47mins? Hence I think your telephone is not working.
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James Dyson
(@Jimmythegloves) reported
@HSBC_UK the new mortgage rate switch service online still doesn’t work. Was so much simpler before the changes!
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Claret into the woods
(@museofbakerst) reported
@HSBC_UK How do I request a callback. I changed my address on my account several months ago but you seem to have my old address. I've tried online chat but they say I need to phone but you never pick up the phone. I only want access to my own account.
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Amy Cook
(@princess_blue) reported
@HSBC_UK Urmmm… I can tell you they are more like 20 mins. Not a good impression on a new customer.
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Tom Marsh
(@TOMarsh93) reported
@HSBC_UK the app chat is down and I need to check if a payments gone out
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Sujeeth N
(@SujeethN4) reported
@HSBC_UK Hi I'd like to cancel an application for an account I started with you as verification is taking too long. Could you help me, please?
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SAMi
(@SuperITGeek) reported
@HSBC_UK for a global bank designed to help customers...you really suck! In the last 90 days, I have had two problems and its the reason im closing accounts with you! It cost me money to get to my money & now i cannot pay a deposit for a house because of
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Emily Reid
(@emilyreid27) reported
@HSBC_UK Online banking has been down since yesterday. Please sort it out.
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@Urukhai
(@Urukhai43477325) reported
@HSBC_UK Is there a problem with the mobile banking app, trying to pay money onto my credit card and the app just tells me there's an error ?
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Amy Cook
(@princess_blue) reported
@HSBC_UK do you have any staff working in the call centre over the weekend? I’ve been waiting for a very long time for someone to answer the phone #lunchtime #iseveryoneonteabreak