1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HSBC
  6. ❯
  7. Maidstone, England
HSBC

HSBC down? Current status and problems in Maidstone, Kent, England

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 57% Mobile App (57%)
  • 27% Login (27%)
  • 9% Website (9%)
  • 5% Transactions (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • CarolynTGray
    Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.

  • CarolynTGray
    Carolyn Gray (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

  • glennbobclark1
    glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • reclaimyourself
    Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • laurenmathurin1
    Lauren M for Marvellous! 😊 (@laurenmathurin1) reported

    @HSBC_UK honestly your customer service is appalling. I am trying to make a payment to my credit card and it’s impossible on the app! I have now been on the phone for over 20 mins while your advisor has put me on hold 3 times to only go and come back to ask the same security Q’s!

  • StevenBurnett1
    Steven Burnett (@StevenBurnett1) reported

    @HSBC_UK despite your claim earlier down that the problem with your app has been resolved, your app just crashes every time on my iPhone and I am unable to access it. this is also the only way your customers with the app can even access online banking. This is not acceptable.

  • SerenityTutor
    Serenity Education and Tutoring (@SerenityTutor) reported

    @HSBC_UK this is ridiculous I need to move money from my current account to another account. Online banking is still not working property. It’s no good being able to log in and see my account if I can’t move money. Please advise when this will be resolved?

  • tomtuckerwood
    Thomas Wood (@tomtuckerwood) reported

    @HSBC_UK This issue regarding the HSBC app has NOT been resolved!!!! I have just spent over an hour trying to speak to HSBC and have been cut off!

  • humphrae1
    Alison Humphreys (@humphrae1) reported

    @HSBC_UK Please roll out the previous version of the mobile banking app so we can access accounts. The delay to finding a fix is unacceptable.

  • SebDobson
    Sebastian Dobson (insert Northumbrian flag emoji) (@SebDobson) reported

    @HSBC_UK Sadly, 48+ hours later, the app still crashes on installation despite numerous downloads! Granted, I have got further into the registration process than before, but the app still crashed at the final stage and now it won’t even start up again! Please help - I have bills to pay!

  • andrewjsutton
    Andrew (@andrewjsutton) reported

    @MandSBank Been on hold to M&S bank for 45 minutes, only to get an automated message tell me that they can't take my call right now, and hung up on me! Help, please! @HSBC_UK are you happy having your name associated with this nonsense?

  • Felicity_MJ
    FelicityMJ (@Felicity_MJ) reported

    @HSBC_UK Yes it's iOS 12.5. What is the issue and when will it be resolved?

  • rebecca_roache
    rebecca roache (@rebecca_roache) reported

    @HSBC_UK Hi! I've received a letter from HSBC telling me that I need to complete a CRS-I form but I don't bank with you so I'm confused about this. Please can you help? Thanks!