HSBC

Is HSBC down in Maidstone, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Maidstone, Kent, England 03/04/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Maidstone, Kent, England

The most recent HSBC outage reports came from the following cities: Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Login
United KingdomSittingbourne Mobile App
United KingdomMaidstone Website
United KingdomSheerness Transactions
United KingdomTonbridge Login
United KingdomQueenborough Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • alanbullion2 Alan Bullion PhD (@alanbullion2) reported from Royal Tunbridge Wells, England

    @1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • CarolynTGray Carolyn Gray (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.

  • jackwenbourne Jack Wenbourne (@jackwenbourne) reported from Headcorn, England

    @HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Pete71871815Roy Roy Peters (@Pete71871815Roy) reported

    @amitagarwaluk @HSBC_UK @EthnicityInvest Why are you complaining about your account in public? This personal issue should be behind closed doors.

  • EHTBSF Ed (BSF) (@EHTBSF) reported

    @HSBC_UK the app keeps crashing on iOS 15 now on the iPad and iPhone - I can’t pay my bills or check if I’ve been paid. Stop green washing with @COP26 posts pretending like you care and fix the damn app

  • CarolineCitrin Caroline Citrin (@CarolineCitrin) reported

    @HSBC_UK @EthnicityInvest 70 minutes on hold to @HSBC_UK business support line and the guy's computer is down. It'd be funny if it wasn't so actually unbelievable!

  • MrConnor22 Connor (@MrConnor22) reported

    @HSBC_UK does the app support 2 devices now or are still in 1995?

  • harrymills78 harrymills (@harrymills78) reported

    @HSBC_UK @Hippo_MS And update on this @HSBC_UK as there are literally loads of folks screwed at the moment who cannot login either on a mobile device or laptop?

  • sayingitasiCit Max-c-Muir (@sayingitasiCit) reported

    @HSBC_UK I'm trying to generate a login security code using the app. After confirming my details all I see is a grey box where the code should be displayed. Please can you advise how to resolve this. Tvm

  • amitagarwaluk Amit Agarwal (@amitagarwaluk) reported

    @HSBC_UK @BBCCiN Explaining my frustration for HSBC not giving my money . HSBC closed my account I am chasing from last three months and I don’t know where my money is and now customer service not even responding any more . Is this how you treat your customer

  • perryx4 Matt Perry (@perryx4) reported

    But this means that since I started holding (now exactly one hour) @HSBC_UK have made £190,440 in profit. Seriously, they really could afford a couple more customer service agents right?

  • exusssum Scott Dutton (@exusssum) reported

    @HSBC_UK support: Please update to the latest version I did, that is what caused this to stop working

  • surreykiwi Rachael (@surreykiwi) reported

    @HSBC_UK do you have a fix yet for your mobile banking app so that it’s compatible with iOS 15? My phone forced an upgrade last night & I can no longer access my accounts. Please advise.