Is HSBC down in Maidstone, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Maidstone, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (18%)
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Login (9%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Carolyn Gray
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Jack Wenbourne
(@jackwenbourne) reported
from
Headcorn, England
@HSBC_UK applied for advanced current account, rejected as my credit score is 'not high enough' yet with Experian it is 999. Phoned and assistant was no help, and would't explain why or give further info. Can you help please?
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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Alan Bullion PhD
(@alanbullion2) reported
from
Royal Tunbridge Wells, England
@1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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TheOnlyDroid
(@TheOnlyDroid) reported
Honestly amazed by the support @StarlingBank provides for iOS 16’s Betas and how they’re quick; Compared to @HSBC_UK who still prevent loading, take six months to update on a stable release never mind a beta; And who are inherently more business focused than consumer.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@HSBC_UK @RenaudGuerin Oh dear. You really don’t like offering customers a service do you? All other banks have accepted iOS 16 public beta. But not you! Does that mean anything to you? It should #hsbc #firstdirecthelp #fail
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Heather
(@heathercomplain) reported
@HSBC_UK please help I’m a Channel Islands customer and have a problem with a Monzo payment which has not appeared in my account.
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phil payne
(@phil_payne7) reported
@HSBC_UK Jesus help me 🙏 your DMs are as helpful as the call centre. What a shambles.
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Adam West
(@bat1150gs) reported
@leocarr78 @HSBC_UK I haven’t installed as the time hsbc we’re really slow, I want to install to be able to help sort any bugs before main launch, point is that all other banks have added iOS-16 to there apps and hsbc is being really poor on support, it also means there is more chance of hsbc-
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Codebreaker // Fathom Audio
(@CodebreakerLDN) reported
@HSBC_UK Personal. Horrendous experience all morning, bouncing around customer service. No one knows what they are doing. Unbearable. I will be leaving HSBC
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Renaud Guérin
(@RenaudGuerin) reported
@HSBC_UK "Since we can't yet officially support our app on iOS 16, let us deliberately break it, just in case it does work like most other apps out there" This is a daft, incredibly user-hostile stance that no other banking app I use has taken. Please reconsider.
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Renaud Guérin
(@RenaudGuerin) reported
@HSBC_UK As a customer being asked to jump through such hoops, it'd be much easier to accept if I knew this inconvenience was caused by a genuine technical incompatibility being worked on in good faith, rather than an artificial decision to break something that would probably have worked.
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John Wright
(@JohnPaulWright) reported
FFS @HSBC_UK trying to open a current account, already an HSBC customer. Went into branch, told to apply online. Tried online, told to ring. Rang, told I have to go into branch. Absolute **** show. looking elsewhere.
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Andy Wheatley
(@Andy_Wheatley) reported
@AndrewCarrier @MastercardUK @HSBC_UK I’ve often wondered about whoever thought putting ‘OK’ under ‘Error’ was good for user experience and blood pressure.