Is HSBC down in Royal Tunbridge Wells, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (66%)
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Website (16%)
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Login (11%)
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Transactions (4%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent HSBC outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Withdrawals | |
| Royal Tunbridge Wells |
Website | |
| Maidstone |
Website | |
| Maidstone |
Mobile App | |
| Maidstone |
Withdrawals | |
| Maidstone |
Website |
Community Discussion
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HSBC Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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Carolyn Gray
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
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Alan Bullion PhD
(@alanbullion2) reported
from
Royal Tunbridge Wells, England
@1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Trickett
(@trickett1956) reported
@HSBC_UK 50 mins waiting to speak to someone then line cut. This follows 25 mins waiting and line then cut off. Supposed to be premier service but apparently no service at all
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK Your having a laugh arnt you !! Have you idiots ever heard of a thing called "customer service"" you should GOOGLE it , may leatlen something you know NOTHING ABOUT
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Stephen Simmonds
(@simmondsswis) reported
@HSBC_UK I have just spent over an hour on hold in an attempt to speak with your fraud department. Appalling customer service to a loyal customer of over 44 years. Please contact me. Thank you.
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firoozye
(@firoozye) reported
@HSBC_UK hard to call it Customer Service with HSBC. More like Customer Disservice! On hold for 56 mins with Fraud. They answer put me on hold for 5 mins to read and ... wait for it... promptly disconnect!
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Kevin Welcome
(@reddevilkev1) reported
@HSBC_UK customer service has gone downhill so badly here
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No1simmo
(@No1Simmo) reported
@HSBC_UK have you got problems transferring current accounts? I have been waiting a long time and communication is terrible 😞
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
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Rare Skills Limited
(@rareskillsltd) reported
@HSBC_UK I have sent the details in email. It's been 10 years having account with HSBC, never expected such an unethical approach from them. I might have to shut down my business and lay off 6 of my employees, just because of this. Apologies with £200 credit for these employees & families
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK week later and still waiting for the complaints dept to reply to me ..my god how busy must they be with customer complaints ..I'll give you a few months to reply as you must have sooooooo many complaints ...
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Lisa Kearney
(@LisaKea84738702) reported
@HSBC_UK Just been informed no bank statements can be automatically produced on my account as there have been only credits and no debits during the last five months. It would have been good customer service to let me know when this commenced - but this isn’t you!