Is HSBC down in Royal Tunbridge Wells, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (18%)
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Login (9%)
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Withdrawals (5%)
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Transfer (5%)
Community Discussion
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HSBC Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
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Carolyn Gray
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sara Spiteri
(@sara_spiteri) reported
@HSBC_UK I'd like help with a credit card application
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The Vegan World Tour (Trot)
(@VWToDeutschland) reported
Hello @johnlewishelp, when I call to make a complaint regarding my Partnership Card, which country will I get through to? Hopefully New Day will use a UK service centre and allow complaints to be submitted online. Hopefully New Day's service will be better than @HSBC_UK's too!
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Yasemin
(@yas_sel_tal) reported
@HSBC_UK you are probably the worst bank ever. Your customer service is atrocious. I am being pushed pillar to post to transfer my own money and close the account and so far 8 people couldn’t do it confirming my decision to leave you. Waiting for the 9th person as I write this.
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Martyn Fisher
(@_martyn_fisher) reported
Yet again, shockingly bad service from @HSBC_UK . Trying to manage my vulnerable uncle’s financial affairs by lasting power of attorney has been consistently made more difficult by failures in simple processes and lies about actions taken. Complaining by phone has been fruitless.
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Parisa
(@priiisssa) reported
@HSBC_UK I've tried everything but it's still not working, the app crashes once i try to open it deleted it many times. Is their any other way?
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Mr Plant Geek ™
(@mr_plantgeek) reported
from
Ipswich District, England
@HSBC_UK your phone service is literally the worst these days !
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roxii
(@roxii_0725) reported
@HSBC_UK do you have a customer service email address?
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PJ
(@PJs_Thoughtspew) reported
@HSBC_UK how long should it take for a new debit card to work after activation on the app? Activated it last night and isn't working this morning!
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Rhys Mitchell
(@rhysymitch) reported
@HSBC_UK Thanks, it’s pretty slow tho isn’t it. Most other card providers show balance updates and transactions immediately
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Andrew Williamson
(@Andrew17121985) reported
@HSBC_UK On the mobile app, When I'm adding a new payee's bank details and I got to click on the check payee details button I'm getting an error messaging saying, "This feature is currently unavailable and your transaction has not been processed. Please try again later (Ref 503)"