HSBC

Is HSBC down in Royal Tunbridge Wells, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Royal Tunbridge Wells, Kent, England 10/14/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Royal Tunbridge Wells, Kent, England

The most recent HSBC outage reports came from the following cities: Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Website
United KingdomTonbridge Login
United KingdomWest Malling Website
United KingdomMaidstone Mobile App
United KingdomMaidstone Withdrawals
United KingdomRoyal Tunbridge Wells Website

Community Discussion

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HSBC Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • CarolynTGray Carolyn Gray (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CiaranJC95 cjc (@CiaranJC95) reported

    @HSBC_UK So screw your customers hey instead of working a bit harder?

  • rob_wood Robert Wood (@rob_wood) reported

    @HSBC_UK Already submitted via phone. But this means I can’t access my account in any way, does HSBC find leaving its customers without access to their accounts acceptable?

  • TimYouster Tim Youster (@TimYouster) reported

    Y'know what @HSBC_UK, sending out automated letters, vaguely threatening to take away peoples access to overdrafts in this time of unprecedented cost of living crisis, is just the sort of thing that pushes people over the edge. People die because of this. Stop it.

  • _craigt_ craigt (@_craigt_) reported

    @HSBC_UK @HSBC Yours is the only banking app I have installed that does not work with iOS public beta… actually it’s the only app not working for me… Just saying…

  • chipwolfuk wolfie (@chipwolfuk) reported

    @eddieclarke96 @HSBC_UK @john_yes_really This is the thing, most other banks have done nothing for iOS16 yet, HSBC maintain a version whitelist to artificially block versions they're "uncomfortable with", it's juvenile

  • mip2202 mip2202 (@mip2202) reported

    @HSBC_UK still waiting for you to enable app login on iOS16… just saying, your colleagues said that devs are working on it, it CANNOT be taking this long ❌❌

  • actwit83 Adam (@actwit83) reported

    @mip2202 @HSBC_UK Wasting your breathe mate. Every year the same on the betas and every year people complain and its ignored. HSBC literally only bank who actively block app from working and their policy will never change. The app will start working September as iOS 16 comes out, not a day before.

  • Bexster100 Becky Guest (@Bexster100) reported

    @HSBC_UK I’m an existing customer and am trying to open a Flexible Saver but every time I try to apply it says I can’t because I’m not a UK tax resident. But I AM a UK tax resident. Why is this happening? I have only ever lived and paid tax in the UK??

  • ChillliRose Chilli (@ChillliRose) reported

    Hi @HSBC_UK your app isn’t working in IOS 16 beta and I can’t access my online banking as it’s done via digital secure key - please let me know how best to manage this?

  • rob_wood Robert Wood (@rob_wood) reported

    @HSBC_UK @bat1150gs Hi, the same thing happened back with iOS15 as well and took several months before we could get into our a/c again. I'm overseas and don't have access to a physical key so this is a significant problem. I've logged a complaint but need to see HSBC do more.