Is HSBC down in Royal Tunbridge Wells, Kent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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Carolyn Gray
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
Wondering if @HSBC_UK will be sending round a customer satisfaction survey following the closure of face to face counter services in selected branches..... #BraveNewWorld
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tim C
(@timralph30) reported
@HSBC_UK @BBCCiN Congrats on an appalling service with staff that are inept. Monkeys would do a better job than most of your foreign staff whose English is poor and refuse to help I am crying now
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GazCBG
(@GazCBG) reported
@HSBC_UK My Mum has/had an account with you, but passed away on the 2nd. We contacted the bank and they freezed the account. Up to 2 days ago we was still able to access the app. But now when we try, it ask us if there is online banking setup. Is this normal when you freeze acc?
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Tim C
(@timralph30) reported
@HSBC_UK @JulieMarsonMP Julie I can’t access my own money absolute madness please help and assist with this ink so anxious and unwell
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Brian Moore
(@MrMoore7003) reported
@HSBC_UK Money grabbing vultures are shutting their branch down in Leighton Buzzard. If you haven’t got a car..tough 💩 #ToryBrokenBritain
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Tim C
(@timralph30) reported
@HSBC_UK have the courtesy to reply and call me urgently you have my details. MR CAMP Shocking and abysmal customer service and potentially breaching the equalities act as you have not shown me appropriate care or compassion or support as I’m disabled
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Tim C
(@timralph30) reported
@HSBC_UK @HSBC why lie to me and not answer my complaints just mention my abusivr language knxe because I’m stressed and unwell. I am so so angry with the bank . The bank have account review team who I’m told only work 9-4pm@which is awful in a global world we need 24/7 help
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colin
(@colinlee11) reported
@HSBC_UK I’ve been on hold as a HSBC premium customer to move money from an investment account to my main account, not possible via the website?
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jenkirkby
(@jenkirkby) reported
@HSBC_UK why can I not speak to anyone about my debit card not working? Thank god it’s not lost. I’ve rang every number available and I get cut off, no agent? Anyone else had a problem? All I want to do is buy something online…
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ScepticalDungBeetle
(@DungSceptical) reported
@BarclaysUKHelp lot a customer to @HSBC_UK Wanted to open an account for my son. Told to arrange a video call via your app (went into branch at inconvenience to me) App wouldn’t verify passport nor driving licence, asked back into branch with son (u r closed after school) 1/2
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Tim C
(@timralph30) reported
@HSBC_UK appalling customer service I am a disabled man with severe health needs!!! I am appalled. @AngelaRayner could you try and help me if you can HSBC have messed me about and lied to me and now locked my account so I can’t even use my own money