HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 12/15/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomChatham Login

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidSusanne21 Sue David (@DavidSusanne21) reported

    @HSBC_UK Spoke to someone about a chargeback on credit card - he said he would send form to fill in - no form - please can you help?

  • jen_cass Jenny Cass (@jen_cass) reported

    @horsham7 @HSBC_UK @GarminUK Us too, we had to set up Starling accounts to use on our watches as still no support from First Direct.

  • Bifferone Biff Mitchell (@Bifferone) reported

    @HSBC_UK I have been awarded a government grant to help my business recover after COVID the only thing stopping me getting the much needed cash is …. @HSBC_UK ! I have been trying for a week to get a letter stating I am the sole signatory yet to have a reply :-(

  • sld77i Scott Davies (@sld77i) reported

    @thebarryhorns @HSBC_UK HSBC are shocking, they made so many **** ups like locking my account whilst I was travelling & never had any staff at the bank. Been with Santander for 5 years & never had an issue. Local branch, UK call centre & great online banking

  • tomjordanuk tomjordanuk (@tomjordanuk) reported

    @samiq @HSBC_UK They are awful! They do give you the option for a call back if you call earlier in the day though - I guess when they have long queues & get nearer to closing time they remove that option!

  • owenblah Owens ap Lonker (@owenblah) reported

    @thebarryhorns @HSBC_UK And, regardless of what they say, they’ve ditched the Welsh language line. The “we’ll get you through to the first available handler and they may not speak Welsh” **** when there was NEVER a queue on the Welsh language line shows where priorities lie.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • SallyReynolds18 レイノルズ サリー Салли Рейнольдс (@SallyReynolds18) reported

    @HSBC_UK Just got a message to recycle my secure key & create a password to access my online banking today, but the key works fine. Where do I recycle it, & will I get another? Clicked past the message & couldn't get back to use the link.

  • kateannepat Kate Paterson (@kateannepat) reported

    @HSBC_UK Once again let down by HSBC UK causing great mental anguish for my family and unnecessary stress. Complete lack of compassion and understanding from the bank. Final nail in the coffin.

  • m8_nvm T (@m8_nvm) reported

    @HSBC_UK I am not, no; really frustrating as this is now the sole device I have to access the app and now cannot :(