HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 03/23/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Login
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ParvJagpal Pups (@ParvJagpal) reported

    @HSBC_UK Still having issues, managed to reset PW, don't have a secure key never had. Told the advisor this. Popped on hold and after 10 minutes line was disconnected. This is so annoying and time-consuming all I need to do it reset my online banking and set up digital secure key.

  • singh_indy Indy Singh (@singh_indy) reported

    @HSBC_UK @HSBCUKBusiness Kerri Anne Mills ? Head of Customer service ? Really ?

  • jhannapearce Jo Hanna Pearce (@jhannapearce) reported

    Omg, @HSBC_UK. On hold for 90mins and then you just cut the line? Is this your new strategy to handle call volume? Ignoring customers? 😡 And, OMFG your hold music will drive me insane if I have to hear it again. “Your call is important to us!” Is it ****.

  • Ziaur_2005 Ziaur Rahman (@Ziaur_2005) reported

    @HSBC_UK No. I hanged up in the end. Plus i am a business customer, this pathetic. We should be given a special priority number but when we call thru the business banking number we are just added to the normal queue.

  • wassakingtoagod Billie Hendrix (@wassakingtoagod) reported

    @HSBC_UK I’ve been paying £11.95 a month for years, maybe even a decade and I want my money back! Your service don’t work and probably never did! I’ve gone from waiting in the cold last night too waiting in the sun this morning! 11hrs later and @TheRAC_UK still ain’t here 😡🤬

  • markascarola Mark Scarola (@markascarola) reported

    @stevejacksonHN @HSBC_UK I used to have this problem all the time with my American account when I moved to VN years ago; back when calling back to America was far more complicated. I'm surprised to hear the problem also happens in the reverse situation.

  • stuartdevons Stuart Devons (@stuartdevons) reported

    @HSBC_UK you possibly have the WORST TELEPHONE CUSTOMER SERVICE. I am really glad I bank with @firstdirect & not #HSBC. I wish @firstdirect did childrens accounts then I would not have to be on hold for ages, AGAIN, to ask why an online banking number still hasn't been sent

  • smvassallo Simon Vassallo (@smvassallo) reported

    @HSBC_UK I am ios rebooted and re-installed. Same issue. Is there a way to get the digital key generator separate from the main mobile banking app?

  • garycoville Gary Coville (@garycoville) reported

    @HSBC_UK trying to open bus bank acc - online form fault - agent advised be to raise a complaint before I even become customer - really?

  • BranwenBell Branwen Bell (@BranwenBell) reported

    @HSBC_UK I am trying to open a flexi saver account online but cannot do it. I am not an existing HSBC customer and my local branch cannot help. Advice please.