Is HSBC down in Southend-on-Sea, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Login (25%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent HSBC outage reports came from the following cities: Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Login | |
| South Benfleet |
Mobile App | |
| South Benfleet |
Login | |
| Sheerness |
Transactions | |
| Queenborough |
Login | |
| Chatham |
Website |
Community Discussion
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HSBC Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
@HSBC_UK I am glad you have broken these barriers. I cant believe that it took so long for you to take these steps. Not letting black people have bank accounts, who let it go on so long?
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Tracy Woodward
(@tracyswoodward) reported
@HSBC_UK Your Customer Service is truly appalling. Holding on the phone for 3 hours and no response. Locked out of my account, still waiting for an email to confirm my details are reset, 3 hours and still waiting. Appreciate you are probably understaffed but not on!
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keith rowell ogle
(@oglekeith) reported
@HSBC_UK @BBCCiN I would be more impressed if I didn’t have to wait 2 hours to speak to someone on the phone.appalling service
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rev
(@reverendnagro) reported
@HSBC_UK appalling. secure key died, went to branch got new one, but old one not cancelled. cant log in with new one. called, asked questions about my statement that i CANNOT SEE because i have not access, failed security. So no access to my account. ridiculous. im leaving
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Kamil
(@Kamil31339590) reported
@HSBC_UK I’ve tried numerous times today to purchase online with my credit card and payment failed every time ??? I never had issue.. the message says authentication error.. is there a problem with online payment?
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Luke Bradford
(@elchancer) reported
Unbelievable poor customer service form @HSBC_UK bereavement and business departments. 9 months ago we lost two menbers of our family who held personal and business accounts with @HSBC_UK We and our solicitors have contacted you numerous times and not once has anyone replied.
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Elisa Voros
(@ElisaVoros1) reported
@HSBC_UK I called back the following morning and used your ring back service, much better! Once I got to speak to an operator they were excellent.
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Christopher Skinner
(@MaverickTempest) reported
@HSBC_Expat @HSBC_UK the HSBC Expat new account process is laughably but infuriatingly bad. Weeks of delays, no response, inability to contact the case manager by phone, etc. not sure why I’m still trying at this point - why would I want an account with service this awful?
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Kirsty
(@kwhitfield_xx) reported
@HSBC_UK please can someone help me, I have switched to you from Lloyds 6 weeks ago. I still have not had a telephone security number and I can’t access my money 🥺 this is seriously frustrating service.
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Fahdy
(@Fahdy824) reported
@HSBC_UK I’m trying to logon and activate on the app, I get to inputting a new DSK and then get hit with an error msg “your session has been invalidated”. Tried a few times now to no avail. On iPhone 13 Pro Max iOS 15.1. Can you help?