HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 01/24/2026 10:00

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

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City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomChatham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GBRChris_A Christopher Anton (@GBRChris_A) reported

    @brixtonkate Our club accounts have had loads of problems with @HSBC_UK asking loads of intrusive and irrelevant questions. They have not being been in the least bit helpful and at one joint just closing down our deposit account on a whim. So if definitely avoid them

  • gina1_x Georgina (@gina1_x) reported

    @HSBC_UK My credit card is also with HSBC! I will call up customer services. Thanks

  • PhilONeill1330 Phil ONeill (@PhilONeill1330) reported

    @HSBC_UK I would like to raise my concerns about thE new HSBC mobile banking app which I think is shockingly bad, and does not service my needs. As a Premier bank customer I have twice tried to raise my concerns via chat session without success and your CX is seriously lacking!

  • HarleyTales Lightning Services (@HarleyTales) reported

    @CliveTiz Formal complaint submitted to @HSBC_UK and I have mentioned that if they do not release my business balance I will be forced by their actions to escalate the issue to the Ombudsman.

  • Strugz Matt Strugz (@Strugz) reported

    @HSBC_UK Good evening, trying to help mum. Updated her iPad to ios15, now hsbc app frozen on logo. Restarted iPad. Latest app installed. Can you advise on a fix please?

  • HarleyTales Lightning Services (@HarleyTales) reported

    @HSBC_UK have still not responded to DMs to their Help Desk nor the email requested when I made these woes public. Formal complaint lodged regarding their failure to release my money from Business Account they closed over a month ago. I can only assume this is a vindictive

  • Natalienuttall Natalie Nuttall (@Natalienuttall) reported

    Really appreciate the pressure on bank's customer support, but twice in the last few wks I've waited over an hour to spk to @HSBC_UK #businessbank via telephone to activate a security device & given up. What's the average wait time?

  • PRINCESSNYAH PRINCESSNYAH THE MOGUL (@PRINCESSNYAH) reported

    Honestly how many telephone agents do you have working @HSBC_UK I have been on hold so long my battery is dying whilst charging how is that even possible?

  • Kirlula Kirsty Coulson 💙 (@Kirlula) reported

    @HSBC_UK And what about restoring counter service? I'm a business customer aswell as personal (have been for many yrs), I don't like paying in on a machine in front of everyone.

  • MissSylvester77 Lindsey Sylvester 👩‍🏫 (@MissSylvester77) reported

    @HSBC_UK why does it take so long to set up a student account for an existing customer? My son has had an account for around 10 years and is now at uni and has been messed around so much, and it still hasn't been sorted.