Is HSBC down in Southend-on-Sea, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (2%)
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Withdrawals (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent HSBC outage reports came from the following cities: South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Mobile App | |
| South Benfleet |
Login | |
| Sheerness |
Transactions | |
| Queenborough |
Login | |
| Chatham |
Website | |
| Chatham |
Login |
Community Discussion
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HSBC Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Lisa Philpott
(@Lisa2672) reported
from
Southend-on-Sea, England
@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Jayne Pocock
(@jayne_pocock) reported
from
Basildon, England
@HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..
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glenn clark
(@glennbobclark1) reported
from
Rochester, England
Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron
(@_aaroncater_) reported
@ryanshelton2011 @HSBC_UK Totally agree! Need too see managing payees in the app in a matter of urgency! Nothing is simple with @HSBC_UK . Please raise this immediately and if I don’t see this within a month then I’m gone! Only just joined too and I’m not happy. App keeps going down too!
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Global Assignments Agency
(@GlobalAssignme1) reported
@HSBC_UK why it is impossible to open a Bussiness account for a charity with you? Application started in Jan2022 Today, I spent over 1hr to a online agent to be told the earliest appointment is May? We have already had a zoom appointment back in Feb. That’s 5 months
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TinOfPins
(@TinOfPins) reported
@HSBC_UK can't log into app at all, just constant "an error has occurred while processing your request". Can get login code for web ok, but can't log into app. Is there an issue?
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Jim
(@spacefishing) reported
Trying to log into your mobile app @HSBC_UK to set up my digital authentication cannot get through. "Service unavailable Error in getting communication details from the business service : SYS_0004" Your status page says no issues so how come I can't proceed?
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Dave Tilley
(@Tilsit) reported
@HSBC_UK Shame your safeguarding team are the most useless customer service team I’ve ever dealt with & have nearly forced a tiny bridge club out of business by constantly changing your rules and failing to contact us & have shut the account down three times.
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Phil Atkinson
(@MadAsAtters) reported
@HSBC_UK Un-*******-believable - Sent in paperwork, AGAIN, to add a new company credit card holder and HSBC have lost it. FFS. CTRL+P - paper applications WTF?
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Well, its the one-week anniversary of being told by #HSBC that I would be called back within 10-15 minutes.🎂 I'm still waiting - and I'm STILL unable to access my accounts through #OnlineBanking / #InternetBanking. I'd have thought SOMEONE would have called by now.
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DDTWEETS
(@DiillonD) reported
@HSBC_UK You have terrible customer service..very very poor understanding.. Been passed to two agents who didn’t understand only to have the phone put down after being referred to a ‘specialist’
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ncd_dad
(@ncd_dad) reported
@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!