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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • jayne_pocock
    Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • legendsi
    Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • Lisa2672
    Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • glennbobclark1
    glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 1an3
    Ian (@1an3) reported

    @HSBC_UK You misunderstand the issue - am I eligible or not?

  • Mike_Tims
    Mike Tims (@Mike_Tims) reported

    @HSBC_UK And its widely known in banking the HSBC has little interest in its UK retail operation - compare the services on offer with its dedicated account Chinese Communist Party for example and phone based access to cash machines in HK for all account holders….

  • VishalDattani8
    Vishal Dattani (@VishalDattani8) reported

    @HSBC_UK I need to use the mobile site to login to check my investdirect account but it takes me about six ******* times to finally log in. Before I used to get to the approval stage and it would automatically open up my dashboard but on no you had to ruin it.

  • SnufflebeanYarn
    Laurelin (@SnufflebeanYarn) reported

    @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

  • chinomsouzoeto
    Chinomso Uzoeto (@chinomsouzoeto) reported

    @shegszmaestro @HSBC_UK I think the most infuriating thing about this is that they're not giving any reasons for the accounts not still being blocked, and no timeline either! @HSBC_UK you guys need to fix up.

  • AhsUBCunyRccc
    Melissa Chester (@AhsUBCunyRccc) reported

    @dawniedavidson @HSBC_UK We had that here at the bank I work in-changed software, causing customers to have to learn new online banking, statements, etc. It caused some chaos for sure, esp for our older friends, but a little good customer service does wonders. #proudofmybank

  • h_valdrin
    Valdrin Hoxha (@h_valdrin) reported

    @HSBC_UK I made call this morning about my credit card one you of lady from customer service she wasn’t very helpful I hope the phone are record . Thank You

  • Dave_Corner
    David Corner (@Dave_Corner) reported

    @HSBC_UK Hi myself my wife and kids are all on the correct version on different devices, and it shows the licence error for all of us when trying to to play in a cheque.

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money