HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 12/02/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Curdy125 James Curd (@Curdy125) reported

    Hey @HSBC_UK your app isn't working (at least not on Android) - trying to run it on Pixel 6 Pro and when click on the app it doesn't even open.. please help!

  • elski2 Elski (@elski2) reported

    @HSBC_UK worst service ever. Unlock my account please. I will be moving to another bank ASAP. All I wanted to do today was make a simple payment and my whole account had been locked. I am not on phone banking and don't want to yse phone banking but it seems the only way to unlock

  • LouiseBentata Louise Parlons Bentata (@LouiseBentata) reported

    @HSBC_UK I will email you these details , but I have no confidence from the on-going and unrelenting terrible service that anyone will even contact me

  • alphapetergamma AlphaPeterGamma (@alphapetergamma) reported

    @albertbuye @HSBC_UK I'm also facing long wait times trying to resolve an issue (locked out of account). My account is a 'paid' account so I expect reasonable response times. I will be finding a new bank after this current issue is resolved. I feel HSBC have 'over digitised' their service.

  • SteAlcock Stephen Alcock (@SteAlcock) reported

    @HSBC_UK No it doesn't, when I select a digital secure key it shows this error. Tried on a desktop, iPad and phone and all say the same thing.

  • oilpoll OPS Ltd (@oilpoll) reported

    @FraserHardy_uk @HSBC_UK @hsbc I've been on hold for 30 minutes with no mention of a virtual call back. We have 2 companies and my personal banking with HSBC. Awful service.

  • DoctorBeeching1 Doctor Beeching (@DoctorBeeching1) reported

    Daughter closed @HSBC_UK ISA last week in person in Bradford . House purchase iminent. Still not transferred and still not sorted. A further issue amongst many in recent years. Attrocious customer service.

  • SamvicJelley Sam Jelley (@SamvicJelley) reported

    @HSBC_UK my HSBC mobile banking app has been crashing for 3 days now, can’t get on. No one can help me over the phone. Do you really need me to go into a branch to sort out an app issue? Try harder…

  • Meinirynysmon Meinir Thomas (@Meinirynysmon) reported

    MORE TECH PROBLEMS!Can’t use my online banking on my new phone and trying to sort it has totally stressed me out. @HSBC_UK you are hopless.I follow every step and THEN tell me there are no advisors!Surely to god you can inform people that at the begining of the call!! #hatebanks

  • SamvicJelley Sam Jelley (@SamvicJelley) reported

    @HSBC_UK please fix app issues urgently for IOS I am currently unable to send money to anyone…it’s a new month this is quite necessary