HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 12/12/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomChatham Login

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • abeldzi Abel Dzienciolski🇺🇦 (Abeldzi.eth) (@abeldzi) reported

    @HSBC_UK almost 10 days I have sent my business account application and haven't heard any news. No one picks the calls at customer support nor answer the emails, even though im a customer of HSBC in two other countries. Im so frustrated with HSBC

  • cmedigital CME Digital (@cmedigital) reported

    @HSBC_UK so the branch can't help, the telephone banking service can't deal with and the online services can't either. What options are left to resolve account issues?

  • DrHoenderkamp Renee Hoenderkamp 💜 (@DrHoenderkamp) reported

    I am so sick of every major company having telephone wait times of hours. Been on the phone to .@HSBC_UK for 44 minutes already this morning and this is acceptable??? I am a working GP, I wish had hours of the day to sit in 'hold' queues being told my call is important.

  • Paul21929195 Paul (@Paul21929195) reported

    @DrHoenderkamp @HSBC_UK I feel your pain....had the same with British Gas the other day. When I finally got through, had to labouriously recite all my details to then be told I'd be put through to someone who could help...cue another 10 mins on hold.

  • achutbhandarkar 🇮🇳Untouchable Treasurer🇮🇳 #savesoil (@achutbhandarkar) reported

    @HSBC_UK What is the customer service email for HSBC UK. No one ever picks the phone and it cost a lot to make international calls.

  • edd_nicklin Edd Nicklin (@edd_nicklin) reported

    @HSBC_UK when will you stop using the excuse of the pandemic for slow call times. It unacceptable to use this reason when other companies are not. Clearly you have left to0 many people go and are now pushing that on your customers. help is not always possible online

  • RachelHolmes RachelHolmes (@RachelHolmes) reported

    100% HSBC are the worst @HSBC_UK Must have the WORST Possible customer service department in the world of any company/business/ #Shocking

  • nikonlife Nik Gupta (@nikonlife) reported

    @HSBC_UK Just so you know. I closed my 16 year old account with your bank this month. Your customer service found a whole new level of "low" in the industry. Well done.

  • HydroSmartLtd Dr Stephen Mounce 🐃 💧 🧙🏻‍♂️ 🗽 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@HydroSmartLtd) reported

    @DrHoenderkamp @HSBC_UK This is now the default for financial services: waiting times, poor service and incompetence.

  • Tom_Fay Tom Fay (@Tom_Fay) reported

    @HSBC_UK I’m trying to talk to someone from your commercial business department. I filled in the form online but no response?? Can you help it’s urgent