HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 11/09/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (26%)

    Website (26%)

  3. Login (10%)

    Login (10%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PineStTheatre Pine Street Productions (@PineStTheatre) reported

    @nickcurtis @HSBC_UK Switch to first direct, Great customer service. I don't work for them nor am I sponsored by them BTW.

  • lannadle laura maidment (@lannadle) reported

    @HSBC_UK @A2BHealthy same here. The app has been unavailable for our business since this morning. The only way for us to work is using the online website.

  • Zazzy_100 EliZabeth (@Zazzy_100) reported

    @Jwonni @HSBC_UK I agree Jonathan. I've been through it around 10 times since Nov 2021. Also see Trustpilot reviews. Ridiculous forms and support. Now given up. Joined RBS snd switching next week. My opinion is that they don't want small biz in the UK.

  • butler_at Andrew Butler (@butler_at) reported

    @HSBC_UK Tried another browser and same issue

  • Jo_Rodgers Jo Rodgers (@Jo_Rodgers) reported

    Extremely grateful this morning for the lost & stolen card teams at @Monzo, @HSBC_UK and @CapitalOne. Lost my phone & cards last night so unable to access apps but they all confirmed no transactions made & cards now blocked. PHEW! Huge relief. HUGE! And replacement cards on way.

  • AnshulM85 Anshul Mishra (@AnshulM85) reported

    @HSBC_UK Pathetic service, really unhelpful. Time to leave.

  • Kate_Bod Kate *** (@Kate_Bod) reported

    @HSBC_UK hi, I got a message saying contactless might be disrupted for a bit but in the past few days my card has been rejected twice and it’s causing problems. How long will this last for? Thanks, Kate

  • Astontowers Christine Aston (@Astontowers) reported

    @HSBC_UK is your online banking not working? Cannot get logged in.

  • stevenanderson_ Steven Anderson (@stevenanderson_) reported

    @HSBC_UK @LorryLocket No it's isn't working. Just tried. It's OK I've not got anything better to do than wait for HSBC to figure it out.

  • ThatLyanne Lyanne Nicholl (@ThatLyanne) reported

    Thanks for offering support via DM @HSBC_UK Shockingly, the matter was not resolved in any satisfactory way. It seems companies take complaints and queries into DMs so as to hide the fact that nothing is ever resolved. Really poor customer service. #HSBC