HSBC down? Current status and problems in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (59%)
• Login (26%)
• Website (7%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  glenn clark (@glennbobclark1) reported 24 minutes ago from Rochester, England

  Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

• 
  Forhad Kamali 🇧🇩 (@ForhadKamaly) reported 37 minutes ago from Southend-on-Sea, England

  what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

• 
  Forhad Kamali 🇧🇩 (@ForhadKamaly) reported 39 minutes ago from Southend-on-Sea, England

  I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

• 
  Simon ⭐️⭐️ (@legendsi) reported 40 minutes ago from Basildon, England

  @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leah Zentek (@LeahZentek) reported 4 minutes ago

  @HSBC_UK trying to get thru to an actual person is the most infuriating thing ever oh wait no getting thru to a person then them saying they are transferring u but they actually cut you off is way more infuriating. Worst customer service line ever

• 
  Cristian Maggio (@CristianMaggi19) reported 7 minutes ago

  @HSBC_UK Horrible service you're providing to HSBC premier clients. It used to take 5 minutes to reach a live agent on the phone. After 8 hours today, I have not had a single human being help me on an urgent credit card issue, be it on chat or phone. Shame on you HSBC!

• 
  Geoff Jones (@gjonesy09) reported 11 minutes ago

  @HSBC_UK thanks for duplicating 2x balance transfers onto my new card, charging me transaction fees for the duplicates, leaving me with large negative amounts on my currents cards, then telling me it will take 10 working days to look at it and get back to me. Crap service!!!

• 
  Hey Nicky (@chinkydee) reported 12 minutes ago

  @HSBC_UK one window open on a monday at central london branch? Been waiting 20 mins for the same customer to finish. Joketing

• 
  Paul Upham (@Notjustanyuser) reported 12 minutes ago

  @HSBC_UK When the battery runs out on your security device . You can't access business banking . This happened to me and I now have to go into the branch. A very stressful experience. Perhaps HSBC should send out a new device to their custome before hand . Rubbish !

• 
  JohnS (@Sandgronian) reported 17 minutes ago

  @HSBC_UK Mobile app not working, desktop login not working, chat not working phone line says minimum wait of 25 minutes.

• 
  Дима М (@dmi3vim) reported 20 minutes ago

  @HSBC_UK has the worst support I ever talked. Each time I need to talk to them I surprised why I am still with them. But I am still with them :(

• 
  Krity Luharuka (@krityluharuka) reported 22 minutes ago

  @HSBC_UK After transferring my call 12-13 times finally someone named Shiva was able to help me.. I would like to appreciate that person and the one before that who knew whom to transfer.

• 
  Дима М (@dmi3vim) reported 25 minutes ago

  @HSBC_UK Social media – no But you can improve your mobile app so that I almost never need to open a web app And you can improve you chat support so that less people will need to use calls And you can provide direct number to fraud alert calls, so I need to wait in a general queue

• 
  Wayne Smallman (@Octane) reported 30 minutes ago

  Hi @HSBC_UK, the website is confusing, I've chatted with an adviser who gave me incomplete advice, and sent a message via the BIB without response — I need to know how to make a Swift payment from a business account.