HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 11/05/2025 05:30

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • bmunckton Barry Munckton (@bmunckton) reported

    @HSBC_UK The app only stops working because you’ve programmed it to do so. All my other banking apps work flawlessly. Just annoying. It’s a secondary account so I’ll put up with it til September but you need to realise millions test these new updates every year so makes no sense to block

  • dimplehouse Graham Perry (@dimplehouse) reported

    @HSBC_UK Into hour 3 of trying to reset login to mobile app. Losing will to live.

  • ZsaZsa60 ZsaZsa Sixty (@ZsaZsa60) reported

    @HSBC_UK Thanks. I prefer a larger screen. My issue is there are no clear instructions on how to set up and get going. It would next to nothing to put this online and help reduce calls to the bank helpline enabling the HSBC staff's time to be put to better use.

  • seasidelass20 Jo (@seasidelass20) reported

    @HSBC_UK There is a problem with online banking! Cannot access

  • umarj6 Bob Malone (@umarj6) reported

    @HSBC_UK I tried logging into my Aunt's account for her as I usually do and now it's saying Online Bank Locked and to ring a number. My Aunt is hard of hearing and I am not with her so how can she get access to her online account again?

  • mrmuzzy12_john John Dawson (@mrmuzzy12_john) reported

    @HSBC_UK The HSBC Banking App is a disgrace! Followed all your instructions on your contact page and rang the customer service number and I still can't reset my account! It should have been dealt with on the phone. Made a complaint to your head office!

  • GaryTrafford1 Gary Trafford (@GaryTrafford1) reported

    @HSBC_UK I keep getting emails from you to phone Just tried to call you. but as I haven’t used or accessed my account for a number of years, can’t give the automated system what it asks for Can you please help ?

  • Rich_Mace Richard Mace (@Rich_Mace) reported

    @HSBC_UK Thank you. I've managed to get a workaround, but the root problem is an insecure website so you should definitely resolve it soon and look into why it wasn't renewed before expiring!

  • lydiajo Lydia Bates (@lydiajo) reported

    @HSBC_UK Do I have to book an appointment at the branch to update my personal details (name), or can I just pop go in at any time? The website says to book an appointment over the phone, and but when I called phone banking, it said I should book the appointment online!

  • kurtunderhay Kurt Underhay (@kurtunderhay) reported

    @HSBC_UK @profpond5 Well there are already two separate reports visible on your account and I’ve reported same by DM, so by now you should be aware that there are reports and a problem.