HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 12/04/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomChatham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔

  • loufairweather Sweet Louise (@loufairweather) reported

    @MarkBlakely75 @MetroBank_Help @HSBC_UK No problem. I tried all the high street banks and without a BRP they all wanted a letter from a GP to verify address. Ridiculous. HSBC was by far easiest.

  • pakenyama Christopher Pakenham (@pakenyama) reported

    @HSBC_UK Are there any updates to this. I still cannot load the app on my Android phone. Keeps crashing so I have no access to my accounts.....

  • LindyWilliams3 Lindy Williams 💙NHS #FBPE #I Stand with Ukraine (@LindyWilliams3) reported

    @HSBC_UK What's the point of that? When I try to reset the PIN there is no OK or anything to move on/ log in. Why do I need a PIN anyway? Everything worked fine before. Husband can log in without a PIN.

  • Sassan_sir Sassan (@Sassan_sir) reported

    @HSBC_UK Thanks for quick reply. Why is this happening. It’s never happened before. If you know the cause, wouldn’t an update fix the issue

  • Sassan_sir Sassan (@Sassan_sir) reported

    @HSBC_UK is there an issue with business app today. I’m trying to pay someone new and it keep crashing when I’m setting up the new payee.

  • andy_hillier Andy Hillier (@andy_hillier) reported

    Hi @HSBC_UK is there a problem with your banking app? I can't seem to log in. Thanks!

  • Ted_Yeoman Edward Yeoman - Masked for your safety! Be kinder! (@Ted_Yeoman) reported

    @HSBC_UK How can it be possible in this day and age that your Mobile Banking app can only be used on one device at a time? (As per your help agent in the past hour)

  • KateH123 Kate (@KateH123) reported

    @HSBC_UK your mobile banking app is down. Can’t make payments. Any idea about fix times?

  • denhart_michael Michael Denhart (@denhart_michael) reported

    @HSBC_UK Is there an issue with the banking app? Can’t make any payments / move money as it just says ‘You have no eligible accounts to move money from’. Been like this for a few days now.