HSBC down? Current status and problems in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (27%)
• Website (9%)
• Transactions (5%)
• Withdrawals (2%)

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  glenn clark (@glennbobclark1) reported 22 minutes ago from Rochester, England

  Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

• 
  Forhad Kamali 🇧🇩 (@ForhadKamaly) reported 26 minutes ago from Southend-on-Sea, England

  I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

• 
  Lisa Philpott (@Lisa2672) reported 33 minutes ago from Southend-on-Sea, England

  @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

• 
  Simon ⭐️⭐️ (@legendsi) reported 33 minutes ago from Basildon, England

  @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

• 
  Forhad Kamali 🇧🇩 (@ForhadKamaly) reported 46 minutes ago from Southend-on-Sea, England

  what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Smith (@SarahSm06637354) reported 5 minutes ago

  @HSBC_UK Yes, after an hour(!!!!) on hold I finally got through to get my redemption figures to leave HSBC once and for all. Your processes are awful, and despite me trying to feed this back for the last 4 years, nothing has changed. So bad, you were forced to compensate me with £600!

• 
  Peter Ronnenbergh (@Peterronn) reported 9 minutes ago

  @HSBC_UK Cannot believe you are effectively crippling my business through your organisation's ineptitude! I thought you were supposed to be supporting small businesses - not ruining them through your lack of "customer service". Called many times and getting nowhere ....

• 
  NA #StillWearingAMask #BrexitChaos #JohnsonMustGo (@NadiaA2015) reported 9 minutes ago

  Why does @HSBC_UK have such an awful internet banking system? Going round and round in circles trying to work out how to activate a new secure key and there is NO information to help. The virtual assistant is rubbish. Why can't you make this easier???

• 
  Sam (@wardlfc) reported 9 minutes ago

  @HSBC_UK you've invested trillions into fossil fuels. I will be leaving your service unless you change your act. It's not acceptable in 2021.

• 
  Katherine Jevons (@MissKC2204) reported 11 minutes ago

  @HSBC_UK switched phones last night:if I knew how hard it was going to be to use the APP on it I wouldn’t have bothered. I’m locked out despite entering the correct number; having to create a new login; currently on hold and struggling with my patience as I’ve been hung up on!

• 
  Jyo (@jdhote) reported 15 minutes ago

  @HSBC_UK when things don’t go right at HSBC Customer service on hold for 2hours 45min (was a very furious and frustrated business customer )there comes a superstar employee thank you to Jonathan Arter of East Ham London Branch for sorting out everything well done 👏🏻

• 
  Nick Curtis (@nickcurtis) reported 19 minutes ago

  @HSBC_UK Am locked out of mobile/online banking, stuck in endless loop - phone messages refer me to website and vice versa. Can't unlock reloaded app as it requires secure code that I can only get through the app. Problems making payments on biz acct, chat not responding. Advise

• 
  Alison Davies (@aadavies) reported 21 minutes ago

  @HSBC_UK Sorry to be another complaint about waiting times to speak to an advisor....Perhaps if the first operative hadn't spent 35mins trying to reset & give access to the WRONG account, I wouldn't have been cut off when your offices shut 30 mins later.

• 
  Simon Slater-Thomas (@SSlaterThomas) reported 22 minutes ago

  Hello @HSBC_UK #HSBC I am unable to use my Business Banking - need to activate card reader. On hold several hours no answer - is your contact centre off line? No reply to DM - please contact me. Very poor service

• 
  Ryan Bevington (@RyanBevington) reported 27 minutes ago

  @HSBC_UK Emailed 29/10/21 11:49 no response. On hold for another hour and still waiting. Terrible service yet again. Can’t wait for DeFi