Is HSBC down in Southend-on-Sea, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (50%)
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Transactions (19%)
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Website (10%)
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Login (10%)
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Transfer (9%)
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Withdrawals (1%)
Community Discussion
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HSBC Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Forhad Kamali 🇧🇩
(@ForhadKamaly) reported
from
Southend-on-Sea, England
what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
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Simon ⭐️⭐️
(@legendsi) reported
from
Basildon, England
@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Disorderly
(@Epicgrumpyfucka) reported
@HSBC_UK Nope still not working just in login spins round and round
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iamturkeysaladboy
(@iturkeysaladboy) reported
@HSBC @HSBC_UK @HSBC_US .. the future generations prosperity, but right now I’m a long term customer of yours who is stranded in the US without access to my hard earned cash because my debit card has been blocked. Meanwhile your UK support office line is closed and the local US..
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Jason Ford
(@jasonpford) reported
@HSBC_UK Thank you, Steve. I don't want to input a code to access my account, I just want to use my fingerprint. HSBC's app needs urgent attention.
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Theatre Tees
(@TheatreTees) reported
@HSBC_UK would be great if your staff knew their jobs! 45 mins on hold and passed to 3 different people. But because the original person didn't do their job can't now verify my visa transaction! You've changed the verification process never an issue previously 🤬
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Clióna Roberts
(@cliocrpr) reported
@HSBC_UK Hello, what's happening with the app? I can't do any banking. The upgrade to absolutely rubbish isn't great tbh. Since covid hsbc service has veered off a cliff..no one answers phones, you make transfers impossible. Wading through treacle trying to bank with you.
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Jigsaw IFAs
(@jigsawcfm) reported
@HSBC_UK this is a very bad bank. On hold for 55 minutes. On Wednesday. It’s always impossible to get through. Emails unanswered. Unacceptable. Very poor customer service. We will now start plans to move our banking business away from this awful Bank #HSBCFail #HSBC
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Robstar 🇬🇧
(@roballport) reported
@HSBC_UK So in the end I had to physically drive into one of the only remaining #hsbc branches in the area, to resolve a simple account issue. When I mentioned the awful telephone support your staff were 100% not surprised 🧐
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Mike Morris
(@Mikem9693) reported
@HSBC_UK @HSBC over 30 mins on hold.. the “suspicious activity”…I transferred Money to myself. Your customer service is a joke
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Alin Scridon
(@ScridonAlin) reported
@HSBC_UK Any news on a resolution for not being able to log in and do online banking via mobile data?
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TheSalvageDog
(@TheSalvageDog1) reported
@HSBC_UK after many hours of trying to speak to someone with compassion and the desire to help, I’ve finally spoken to a lady called Fiona who was amazing. Your call centre operators are awful but she is an absolute shining light.