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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • Lisa2672
    Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • glennbobclark1
    glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • jayne_pocock
    Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • legendsi
    Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Arfxyz
    Arthur Scaife (@Arfxyz) reported

    @22SCAIFE @HSBC_UK I have sent another letter saying resolve in seven working days or I will escalate the matter to the financial services ombudsman. We mean nothing to banks anymore.

  • dmk_dann
    Dan (@dmk_dann) reported

    @financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist

  • thenicksheehan
    Nicholas Sheehan (@thenicksheehan) reported

    @HSBC_UK I am trying to open a business bank account. Your systems are so impenetrable that it is impossible to get anything done. Quite possibly the worst experience I've ever had with banking.

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

  • Vishaldutta
    Vishal Dutta (@Vishaldutta) reported

    @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?

  • Marionblacker1
    Marion Blacker (@Marionblacker1) reported

    @HSBC_UK You really are going to the dogs. Recently e have had several problems with our service. This evening I wanted to edit a payee and could not manage the change so thought I’d email securely but oh no that facility has been removed. Use chat! Will look into alternatives

  • _GeraldHamilton
    Gerald Hamilton (@_GeraldHamilton) reported

    @HSBC_UK My Global Money account is not working, I get error message in the App "You are trying to convert less than £0.01, please change the amount" I've tried different amounts to many different currencys, same error message in a yellow banner. Can you raise with tech team?

  • Dave_Corner
    David Corner (@Dave_Corner) reported

    @HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!

  • LaurenRose94_
    Lauren 🦋 (@LaurenRose94_) reported

    @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

  • Andrew_Blumson
    Andrew Blumson (@Andrew_Blumson) reported

    @HSBC_UK I'm a new Premier Account and World Elite customer - not a very good experience so far. Messed around on the phone, transferred to the wrong department, rude person on the phone who basically hung up on me. Not a great start!!!