HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 12/05/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomChatham Login

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • danielrblake Dan Blake (@danielrblake) reported

    @HSBC_UK no thanks. I think you should just make it easier for you customers to access basic account info and not have to request it is sent in the post!!!

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @HSBC_UK please can someone please reply to my reply DMs not good first experience of customer service in switch service

  • duncanshrubsole Duncan Shrubsole (@duncanshrubsole) reported

    Gosh @HSBC_UK your phone "helpline" is truely appalling. I've been on hold now for 2hrs & counting in the last 24 hours. You've cut me off twice & having got thru to an actual person you've just put me on hold again... Still I've only been a customer for 25+yrs. Why bother caring

  • samihassan786 Sami Hassan (@samihassan786) reported

    @HSBC_UK it’s been 4 months, and still no reversal of my international bank transfer ! Any chance you can try to make it happen this year ?! Incompetency, worst customer services experience #advancecustomer #noteveryoneslocalbank

  • MatthewCull1 Matt Cull (@MatthewCull1) reported

    Is there anyone @HSBC_UK who can help me? Been on hold for an hour. Disgraceful

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.

  • lgifford93 Lauren Gifford (@lgifford93) reported

    On hold for 53 minutes @HSBC_UK terrible customer service. Still waiting...

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported

    @HSBC_UK I think I have updated the iPhone and HSBC Business app stop working with new iPhone updates. All good after manual update of HSBC business app from App Store.

  • AntBohdanowicz Antoni Bohdanowicz (@AntBohdanowicz) reported

    @HSBC_UK your agents mislead me on more than 3 occasions telling me where they made errors. One time it was that you didn't change my country of residence (I put in my UK address you kept me as based in Hungary), then it was "wait for the primary to go and apply again"

  • rpher Rodney Pettipher (@rpher) reported

    @HSBC_UK Clicking on Send me my pin gives me a window saying I should use the chat service, but there is still no sign of a chat button. Where should it be????