HSBC down? Current status and problems in Southend-on-Sea, England
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
- Mobile App (57%)
- Login (27%)
- Website (9%)
- Transactions (5%)
- Withdrawals (2%)
Community Discussion
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HSBC Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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glenn clark (@glennbobclark1) reported from Rochester, EnglandHi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳
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Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, EnglandI have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge
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Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England@ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x
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Simon ⭐️⭐️ (@legendsi) reported from Basildon, England@HSBC_UK having trouble logging onto to my internet banking. Is the system down?
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Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, Englandwhat's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Smith (@SarahSm06637354) reported@HSBC_UK Yes, after an hour(!!!!) on hold I finally got through to get my redemption figures to leave HSBC once and for all. Your processes are awful, and despite me trying to feed this back for the last 4 years, nothing has changed. So bad, you were forced to compensate me with £600!
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Peter Ronnenbergh (@Peterronn) reported@HSBC_UK Cannot believe you are effectively crippling my business through your organisation's ineptitude! I thought you were supposed to be supporting small businesses - not ruining them through your lack of "customer service". Called many times and getting nowhere ....
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NA #StillWearingAMask #BrexitChaos #JohnsonMustGo (@NadiaA2015) reportedWhy does @HSBC_UK have such an awful internet banking system? Going round and round in circles trying to work out how to activate a new secure key and there is NO information to help. The virtual assistant is rubbish. Why can't you make this easier???
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Sam (@wardlfc) reported@HSBC_UK you've invested trillions into fossil fuels. I will be leaving your service unless you change your act. It's not acceptable in 2021.
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Katherine Jevons (@MissKC2204) reported@HSBC_UK switched phones last night:if I knew how hard it was going to be to use the APP on it I wouldn’t have bothered. I’m locked out despite entering the correct number; having to create a new login; currently on hold and struggling with my patience as I’ve been hung up on!
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Jyo (@jdhote) reported@HSBC_UK when things don’t go right at HSBC Customer service on hold for 2hours 45min (was a very furious and frustrated business customer )there comes a superstar employee thank you to Jonathan Arter of East Ham London Branch for sorting out everything well done 👏🏻
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Nick Curtis (@nickcurtis) reported@HSBC_UK Am locked out of mobile/online banking, stuck in endless loop - phone messages refer me to website and vice versa. Can't unlock reloaded app as it requires secure code that I can only get through the app. Problems making payments on biz acct, chat not responding. Advise
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Alison Davies (@aadavies) reported@HSBC_UK Sorry to be another complaint about waiting times to speak to an advisor....Perhaps if the first operative hadn't spent 35mins trying to reset & give access to the WRONG account, I wouldn't have been cut off when your offices shut 30 mins later.
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Simon Slater-Thomas (@SSlaterThomas) reportedHello @HSBC_UK #HSBC I am unable to use my Business Banking - need to activate card reader. On hold several hours no answer - is your contact centre off line? No reply to DM - please contact me. Very poor service
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Ryan Bevington (@RyanBevington) reported@HSBC_UK Emailed 29/10/21 11:49 no response. On hold for another hour and still waiting. Terrible service yet again. Can’t wait for DeFi