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HSBC

HSBC down? Current status and problems in Southend-on-Sea, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 56% Mobile App (56%)
  • 26% Login (26%)
  • 9% Website (9%)
  • 7% Transactions (7%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • legendsi
    Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • glennbobclark1
    glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Denwazza
    Denise Gover (@Denwazza) reported

    @HSBC_UK trying to transfer money to a Santander account. Recipient has had a transfer from someone else this morning with no issues. Is this an hsbc issue only?

  • gowran_simon
    Simon Gowran (@gowran_simon) reported

    @sjp8sue @HSBC_UK I got a green tick but below said "Unexpected error"... a bit counter intuitive to have a green tick because it made me think everything had worked!

  • chrisatkins0610
    chris atkins (@chrisatkins0610) reported

    @HSBC_UK so now I’ve spent an additional 18 minutes waiting to speak to an agent, making a total of 57 minutes. Finally through and, no surprise, waiting to be transferred to one of the same departments that couldn’t help me this morning.

  • Me06703083
    Me (@Me06703083) reported

    @HSBC_UK Also I tried calling to book an appointment in branch. Phone rang for 26 minutes before someone answered and then after talking for another 10 minutes, I got cut off. It doesn’t feel like the greatest customer service considering I’m just trying to open a new account.

  • TomBoylesID
    Tom Boyles (@TomBoylesID) reported

    @HSBC_UK when you lock people out of internet and mobile banking, do you think it's helpful that your bot keeps asking you to login to internet or mobile banking then cuts the conversation? Honestly getting fed up with you.

  • shortiee31
    Shortiee31 (@shortiee31) reported

    Anyone having issues with their online banking/payments this morning? @HSBC_UK

  • crocmarchant
    Kate Marchant (@crocmarchant) reported

    @HSBC_UK Any ideas why i cannot login into Business online banking? I am not getting the boxes to input my password and access code. Happened yesterday too....

  • Peachbabe555
    Angie (@Peachbabe555) reported

    Great job HSBC. On hold for nearly 30 mins to speak to someone in India who has no idea of the basics about banking. Issue not resolved. Couldn’t hear each other. Didn’t even feel I was speaking to a bank?! What is going on? @HSBC_UK @HSBC

  • pharmheroes
    Jamie Harris 😷💙 #oxygengeek (@pharmheroes) reported

    Blimey @HSBC_UK, chat says up to 6hr wait to chat, on hold for 15 minutes on phone to resolve a credit card issue. Having been asked "is it a credit card issue?" by automated system was sent to a different team, then back on hold to speak to the credit card team. Exhausting.

  • VanessaEveret19
    Vanessa Everett (@VanessaEveret19) reported

    @HSBC_UK do you answer you phone, 30 mins on hold and still waiting. The chat service experience earlier on in the week was awful , my branch can’t help with fraud on my credit card and can’t speak to anyone on the phone… do you care about vulnerable customers