HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 11/16/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (70%)

    Mobile App (70%)

  2. Website (17%)

    Website (17%)

  3. Login (4%)

    Login (4%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Laneycakes Elaine Muir (@Laneycakes) reported

    @HSBC_UK do you have anyone answering your calls? Tweets? I sent a DM no response…now trying to call and on hold for 20+ minutes…not very good customer service!

  • Matthew_Leyshon Matthew 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Matthew_Leyshon) reported

    @HSBC_UK Your telephone service is woefully inadequate. Kept on hold for hours and the speak to agents who cant do anything but keep me on hold. And say a team is working on it. 6 months later I'd fire the team as they cant do anything it seems

  • pompeyhedge ed francis (@pompeyhedge) reported

    @HSBC_UK Hi, I think they've sussed it now. Thanks. I imagine you might get a few other people reporting this issue though.

  • grumppot GrumpPot (@grumppot) reported

    @NickPat20265806 @HSBC_UK Totally agree. @HSBC_UK customer service is appalling.

  • Wend_Atkin Wendy Atkin (@Wend_Atkin) reported

    @HSBC_UK Came into branch on 25.10.22 to open savings account for my daughter. Was told details would follow in post but still haven’t had anything. Can anyone help.

  • senora_bazan senora_bazan (@senora_bazan) reported

    @HSBC_UK can’t access my online banking or the HSBC app - what’s going on? Is it a me problem or a you problem?

  • bleema bleema (@bleema) reported

    @HSBC_UK Terrible service been holding on 1 hour no body answers. Now 7 nov. I going switch from this bank and get money for switching. No service at all

  • thepaulp Paul Prosser (@thepaulp) reported

    @HSBC_UK Not really. Had to do it a different way. Very inconvenient when it's basically impossible to speak to anyone unless you want to wait ages

  • 55699uk eccheung (@55699uk) reported

    @HSBC_UK It is working now but very slow and sometimes I need to reload it several times--just fyi

  • LunaBlue000 Jen McGarry (@LunaBlue000) reported

    @HSBC_UK I'm another HSBC customer (30+ years) who has been, wrongly, prohibited from opening an Online Savers Account due to "not being a resident tax payer". I am British and have been a tax paying teacher for over 27 years. Another who has never worked abroad.