HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 09/15/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (15%)

    Website (15%)

  3. Login (10%)

    Login (10%)

  4. Transactions (8%)

    Transactions (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • melcorst81 Melissa Irving (@melcorst81) reported

    .@HSBC_UK your mobile app wouldn’t open today so I deleted it and have now spent nearly an hr to reinstall and still can’t. Crazy process! Help

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • Shaneypooss Shane (@Shaneypooss) reported

    @jollyawesomeart @HSBC_UK And all you get told is to keep phoning the useless customer service. Absolutely ****** off with it to put it blunt. How can’t I access my own money!

  • 02pash Niall Love (@02pash) reported

    @HSBC_UK You new ad for the survivors bank account is great and.the scheme was working fantastically but now but when we ask for an appointment we are told it will be next February. 2 1/2 months away (Manchester) What good is that to a street homeless person?

  • BBeyondmagazine B Beyond magazine (@BBeyondmagazine) reported

    @HSBC_UK We will pass this message on but you ought to take up issue with your Wimbledon @HSBC_UK staff too.

  • CerioDarren Darren Cerio (@CerioDarren) reported

    @HSBC_UK My HSBC App has stopped working on my iPhone. It was recently updated to iOS 15.1 is there an issue?? It flashes up for a few seconds then disappears.

  • MchaleShivvy Dr Siobhán McHale 😷💙 (@MchaleShivvy) reported

    @HSBC_UK @HSBC_UK Still locked out HSBC are refusing to help until a code arrives in the post in 10 days- choose your bank carefully and don’t be loyal switch regularly

  • sweeneyuk1 sweeneyuk🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇲🇦🇺🇳🇿🇨🇦 (@sweeneyuk1) reported

    @HSBC_UK u contacted my wife to report fraud on her debit card. We have spent last 3 hrs being transferred & cut off. Its beyond a joke now. U keep telling us your transferring us to fraud but literally every person says wrong dept & transfers us again. Help or we're moving!

  • MchaleShivvy Dr Siobhán McHale 😷💙 (@MchaleShivvy) reported

    @HSBC_UK Still locked out HSBC are refusing to help until a code arrives in the post in 10 days- choose your bank carefully and don’t be loyal switch regularly.

  • fizzlekelly Fiona Kelly (@fizzlekelly) reported

    All staff could offer was cash. No use in this contactless world. You’re losing a costumer! This is not the first time I’ve had issues having a sort code for a closed branch. @HSBC_UK