HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 11/20/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • andy2hill Andy Hill (@andy2hill) reported

    @HSBC_UK As an avid App and web user I was perplexed when I was asked to set up Face ID having used it the previous day. The set up process is a nightmare so called an agent. The advisor who resolved the issue was unbelievably good, thanks. Need to sort help on the app!!

  • Heycrypto10 Hey crypto (@Heycrypto10) reported

    @HSBC_UK Mobile app still not working. I need to do transfers, how is it still under maintenance? Did something go wrong? I can't log in...

  • kl_mnop_ Khayaal Manwani (KL) (@kl_mnop_) reported

    @HSBC_UK Thanks Abbas, but my issue is that I have no mobile device and I need to access my HSBC UK account in order to buy one. Stuck here. Surely there's an alternate way of contact?

  • A2BHealthy A2BHealthy (@A2BHealthy) reported

    @HSBC_UK Mobile banking app still not working for the last 3 hrs

  • SLTLaurenL Lauren Longhurst (@SLTLaurenL) reported

    Hi @HSBC_UK you’ve locked me out of my online banking, yet when I try and reset it you say I can’t.. do you have a phone number to call- the website/ chat bot is not helpful and just sends me round in circles. Thanks.

  • Jo_Rodgers Jo Rodgers (@Jo_Rodgers) reported

    Extremely grateful this morning for the lost & stolen card teams at @Monzo, @HSBC_UK and @CapitalOne. Lost my phone & cards last night so unable to access apps but they all confirmed no transactions made & cards now blocked. PHEW! Huge relief. HUGE! And replacement cards on way.

  • Kliferns kline Fernandes (@Kliferns) reported

    @HSBC_UK Thank you mam for the reply, I have tried with the online digital banking, but they told me to call the customer care to reset my net banking,I had called the customer care but after long waiting on hold they disconnected my call

  • badri_nair Badri (@badri_nair) reported

    finally, after 1 hour 36 minutes on the phone, the issue was resolved @HSBC_UK outstanding ...👎🏾

  • lannadle laura maidment (@lannadle) reported

    @HSBC_UK @A2BHealthy same here. The app has been unavailable for our business since this morning. The only way for us to work is using the online website.

  • Kliferns kline Fernandes (@Kliferns) reported

    @HSBC_UK Due to multiple log in fail it got locked