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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • legendsi
    Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • jayne_pocock
    Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • glennbobclark1
    glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly
    Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

  • Lisa2672
    Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HeadLulli
    Lulli head (@HeadLulli) reported

    @HSBC_UK told me I would be getting my security number about a month ago still haven’t got it wanted to make a savings account and I can’t so looks like they don’t want me to make one or have me as a customer just phone up and got passed around then cut off wow

  • angusjam
    Angus Jamieson (@angusjam) reported

    @HSBC_UK What a horrible experience in trying to open a child account for my 10 year old when I am not an existing HSBC customer. Hopeless bot, poor call centre and told to walk in to branch despite being told to make an appt. Zero confidence...

  • leemanhead
    manhead (@leemanhead) reported

    @LloydsBank No problem, account in process of being switched to @HSBC_UK

  • jojomci
    Jojom 💚🤍💜 (@jojomci) reported

    @HSBC_UK @Hestia1970 @UKSAYSNOMORE It would be helpful if HSBC were more user friendly to DA Charities who hold their banking account at HSBC. Time spent faffing around for HSBC is time taken away from supporting those who need support.

  • PrisionerEws1
    EWS1 Prisioner (@PrisionerEws1) reported

    @ldn_thom @HSBC_UK That’s probably a good thing, they are truly awful to deal with. Find another bank that cares about their customers @HSBC_UK do not!

  • CatFWright
    Catherine Wilson (@CatFWright) reported

    @HSBC_UK I am having issues setting up my digital secure key. It keeps saying error in getting communication details from the business services and displays error code SYS_0004. Can you help please?

  • BevanEd
    Ed Bevan (@BevanEd) reported

    @HSBC_UK I have tried to stop them on a number of occasions, but you still insist on sending postal statements. Please STOP. You say you want to help save the planet, well, you should have to opt in to paper statements, the automatic option should be email.

  • MeevensStu
    Stu Meevens (@MeevensStu) reported

    @HSBC_UK hi I’ve been trying for the last two weeks to access/register for mivision for my corporate card and it keeps throwing up already registered. Ask for reminder and it tells me to register, and so the cycle continues, please help, tried phoning but wait times are too long

  • AnnaKHB
    Anna (@AnnaKHB) reported

    @JulietClark4 @HSBC_UK I’m so sorry this has happened to you Juliet, HSBC really need to sort themselves out. You shouldn’t be put under this amount of stress by a bank. @MartinSLewis Any thoughts on such awful customer care ?

  • AnnaKHB
    Anna (@AnnaKHB) reported

    @JulietClark4 @HSBC_UK @MartinSLewis Exactly the same for me, I asked over & over about the fraud on account & lack of support/advice. Eventually a week later I got a phone call with a reason I couldn’t understand (she even said I know it’s hard 4 you to understand!) & £25 goodwill payment. I’ll be complaining asap