HSBC

Is HSBC down in Southend-on-Sea, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 12/26/2025 09:55

December 26: Problems at HSBC

HSBC is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomChatham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SpamellaB Pamela Higgins (@SpamellaB) reported

    @HSBC_UK Please can you help, I can't log into my online account or app, my card won't work chip and pin or tapping, I can access my balance on a cash machine but can't draw money out even though there is money in! Thanks

  • redoakes martin lawton (@redoakes) reported

    @HSBC_UK getting in touch without keep getting told to contact another number after trying to do what you say is the quickest who say they have not got enough staff to answer a question is not good service when you are also closing more branches.

  • Damerella Ella (@Damerella) reported

    @hsbc_uk turn up to your Tooting branch 1 hr 15 mins before closing to change name following marriage. Only to be told “come another day because we’re closing soon”. I take time out of my working day to be here in good time & now expected to sacrifice more time?!

  • MrsBurrows1972 Jayne Burrows (@MrsBurrows1972) reported

    @HSBC_UK help!!! I need to deposit some money for work but in an area I don’t know. Do you have a branch in Widnes Cheshire?? Getting conflicting info on the website

  • former_fatty Emma Smith (@former_fatty) reported

    @HSBC_UK is your website down?

  • LeamWasp DT (@LeamWasp) reported

    @HSBC_UK Message sent almost 2 hours ago and still no response. Amazing service..

  • JuliaKhoa Julia Sandiford (@JuliaKhoa) reported

    @HSBC_UK Hi Chris - it's an iPhone SE iOS Version 16.1.1 and everything is up to date. Yes I already tried turning phone off and on (that's about as technical as I get!). What can I do? The app is still saying Service unavailable.

  • BickhamEdward Edward Bickham (@BickhamEdward) reported

    @Coastguard @HSBC_UK Seemingly most of the High Street banks dislike customers who are not self-service and on-line. They want to be free of their branches and of cash. I wonder if a competition inquiry may be appropriate?

  • FairyofYorks TheLittleYorkshireFairy (@FairyofYorks) reported

    @British_Airways I'm so fed up of hearing about your computers falling over and tech issues. Get a technical contingency plan in place, FFS. If @HSBC_UK can do it, I'm sure you can.

  • tredtoponty John Lewis (@tredtoponty) reported

    @HSBC_UK I've done that and heard nothing. Really poor customer service