HSBC

Is HSBC down in Southend-on-Sea, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Southend-on-Sea, England 12/10/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Southend-on-Sea, England

The most recent HSBC outage reports came from the following cities: South Benfleet.

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City Problem Type Report Time
United KingdomSouth Benfleet Mobile App
United KingdomSouth Benfleet Login
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomChatham Login

Community Discussion

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HSBC Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • jayne_pocock Jayne Pocock (@jayne_pocock) reported from Basildon, England

    @HSBC_UK can anyone explain why my global account atm card doesn’t work, can’t be read by HSBC arms or used to purchase goods? Interestingly my husband has the exact same issue. Apparently I@must call the global account helpdesk which only operates Mon-Fri 8am - 6pm………..

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • legendsi Simon ⭐️⭐️ (@legendsi) reported from Basildon, England

    @HSBC_UK having trouble logging onto to my internet banking. Is the system down?

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FQuine Francesca Quine (@FQuine) reported

    @HSBC_UK Have followed all instructions but website won’t allow me to raise dispute keeps saying to ring and lines have been busy since yesterday! This is just not good enough.

  • chaoanna Jo Webb (@chaoanna) reported

    @HSBC_UK app keeps crashing on android phone- any problems?

  • BrendaMi007 Brenda (@BrendaMi007) reported

    @bradbarritt @HSBC_UK Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtechs who got me back in immediately Dm him he should help with yours too

  • bosroyes ros (@bosroyes) reported

    Not only did @ExpediaUK not help me get the refund THEY OFFERED ME but @HSBC_UK now hasn’t dealt with the dispute after 18 weeks + promised to call me three times but never has. Genuinely sick of businesses with shite customer service. (1/2)

  • mikee_oxlongg gooner idiot (@mikee_oxlongg) reported

    @HSBC_UK my online banking app isn’t letting me login. is the service down?

  • chaoanna Jo Webb (@chaoanna) reported

    @HSBC_UK funnily enough just got through on phone to be told there are no issues on the app- which one is it?

  • york_shopper Yorkist (@york_shopper) reported

    @HSBC_UK good grief HSBC - why can't your messaging service from within online banking cope with punctuation like full stops and exclamation marks?!?! What is this, 1986?!

  • Great_Marko Mark Harrington (@Great_Marko) reported

    @HSBC_UK Unable to open the app today: "Error: Your device doesn't seem to be connected to the internet. Ensure you have wifi or mobile network signal, and try again" - yet, I do have a network connection (and I'm able to use the HSBC Business Banking app without issue)

  • KorkyMaria Maria Korkou (@KorkyMaria) reported

    @HSBC_UK Things got worse today. I had a call from someone claiming to be from the HSBC. I went through security so that I could be put through to a manager. After waiting 10 minutes, the phone was put down. When is all this going to end? Any comments HSBC?

  • elanabinysh Elana (@elanabinysh) reported

    @HSBC_UK was on hold for two hours last night and just got hung up on this morning. I really need to speak to someone. This isn't the first time this has happened. This is seriously appalling service, would not recommend anyone setting up an account.