Is HSBC down in Brentford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (69%)
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Website (16%)
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Login (10%)
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Transactions (6%)
Live Outage Map Near Brentford, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Barnet, Fulham and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Barnet |
Website | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website | |
| Harrow |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Watkins
(@_DJWatkins) reported
@HSBC_UK rubbish customer service! You wrote to me asking for me to call you which I did, after 20 mins on hold you cut me off!This happened 3times even when speaking to 2 of your staff, they cut me off! So bad! I called one of your competitors for similar, so much better than u!
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Erica
(@EricaHS18) reported
@HSBC_UK I don't seem to be able to make payments via your app, the app is telling that the feature is unavailable. The error message is 503. I've tried numerous times on different days. Could you let me know when this will be fixed please?
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Emi
(@nextlevel) reported
@HSBC_UK Hi, I'm currently on the beta version of the IOS16 and the app keeps crashing on me. I tried logging in on the website instead but it's asking for my digital security code which is only accessible on the app... which I can't even open. Any fixes for this?
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Abhishek Sinha
(@abhishek_snn) reported
@HSBC_UK I had opened an account with your London branch but since I changed my plans, and I'm not travelling to UK in near future I would like to close that accnt. Unfortunately, I am unable to find any mail id where i can send the details for closure. Pls help with the mail id.
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Colin Webb
(@catchfilmuk) reported
Hey Twitter, am I being dense? I’m pretty IT literate but having real problems with my HSBC banking app. I need a reminder of my pin. Chatbot says I can get it in the app. It’s not where it says it is. Sane online banking, even with the link the bot sent. How about it @HSBC_UK ?
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Tangoman69
(@Tangoman68plus1) reported
@HSBC_UK hi...is there a problem with mobile banking app? I keep getting an RDP500 error message when trying to lodge a cheque via the app. Please advise...most frustrating.
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Shane Martin 🇬🇧🇺🇦
(@shanem_2k9) reported
@HSBC_UK Currently at an ATM however I'm not getting an option to withdraw cash, same with my partner's care, is there any ongoing issues at this time?
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Tai Woffinden
(@TWoffinden) reported
@HSBC_UK @HSBC i have a issue with trying to release my funds that you have been holding for the last 9 months! Disgusting customer service! I would love to speak with someone high up as the people on the phone are no help what so ever!!!!
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Seff
(@garliclover123) reported
@Benzoate @HSBC_UK Their one reply is to uninstall the update lmao if they had a competent it department this wouldn’t be an issue
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Dr. Ƚórenz Herhófer
(@l_herhofer) reported
@HSBC_UK @BorisJohnson Dear HSBC I invented blockchain banking and Herhofer Space University Business Local Money I accept the way you insulted me after I asked loan of £3 billion with deposit of patents and HNW and you again blocked my account, I am working on british space