Is HSBC down in Brentford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Transactions (16%)
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Login (14%)
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Website (13%)
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Transfer (4%)
Live Outage Map Near Brentford, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Southwark, Croydon, Hackney, Mitcham, Watford, Colnbrook, Fulham, Harrow, Finchley, Surbiton, Enfield Town, Camden Town and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| Southwark |
Mobile App | |
| London |
Transactions | |
| Croydon |
Website | |
| Hackney |
Website | |
| London |
Transactions |
Community Discussion
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HSBC Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jer Hobbs
(@Jer_Hobbs) reported
@ashortsentence1 @HSBC_UK I’m disgusted at their actions Karl. People with MH issues or established MI need advocacy within the banking sector not unilaterally shutting people down. @HSBC_UK you need to urgently review your customer services in light of this.
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Esther Ezquerro
(@EstherEzquerro) reported
@HSBC_UK I messaged at the beginning of the week for help. Having opened an account with you, but still not received a telephone banking number. Please help.
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Josh
(@jxshjxmes03) reported
@HSBC_UK hello i’ve just recently opened an account with you guys and i’ve tried to log onto the app and it keeps saying that i’m unable to be verified, could you help me please? thanks, josh.
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Sally Dixon
(@Sally__D) reported
Hi does anyone know if @HSBC_UK is down? Had a bit of a nightmare with it this eve!
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@Urukhai
(@Urukhai43477325) reported
@HSBC_UK It still won't process the payment, it just reads "error H80" 🤔
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Just_Chill_N
(@Just_Chill_N) reported
@HSBC_UK I DM'd you just under an hour ago, & a few times after, no reply, no response, nothing. IS there anyone in? "The official account for HSBC UK. DM us for help 8am-8pm or chat with us 24/7 in mobile or online banking." I am not getting help, I am not getting a response!
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George Thompson
(@georgedthompson) reported
@HSBC_UK Why can’t someone just call me? You’ve got my mobile number & I’ve got all our security info written down infront of me as there’s that much I can’t remember it all. How (un)secure is that?
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Meteoric Ancestry
(@MetAncestry) reported
@HSBC_UK it would be a big help if your call handlers understood English. I wait over 30 mins. How can I help? I would like to know if my account has been closed. Oh, I am sorry about that. What?!!
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@Urukhai
(@Urukhai43477325) reported
@HSBC_UK Unfortunately the credit card payment feature is still not working, it's on the Android version of the app.
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lukapietrowieck
(@lukapietrowieck) reported
@HSBC_UK so far, I’ve been on hold for 30 minutes! Why are customer services not answering their phones!