Is HSBC down in Brentford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent HSBC outage reports came from the following cities: London and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Withdrawals | |
| London |
Mobile App | |
| Barnet |
Website | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Rajith Raju
(@rajurajith21) reported
from
Richmond, England
@AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Henrique Costa Neves
(@henriquebacksno) reported
from
Camden Town, England
@HSBC_UK I am trying to make some transfers and buying some things with my debit card but my app is not working even my debit card is refusing all my transactions. I am trying to transfer some money to another account I can use
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Aleks
(@alekscz1) reported
from
City of London, England
@HSBC_UK a beg fix your app
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Matt
(@MattSav7) reported
from
Barnet, England
@HSBC_UK I have a problem that I need to resolve urgently.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Everydays Luxury Coach Travel
(@EverydaysTravel) reported
from
Hounslow, England
@HSBC_UK HSBC business app not working - doesn’t open up.
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Stanislav Rastvorov
(@StanislavRH) reported
from
Camden Town, England
But instead they’ve just twitted me another phone number to call and spend another half an hour. UK has some really good examples of nice digital bank experience and I’m sorry the @firstdirect being part of the huge @HSBC_UK can’t provide any good service. #firstdirect
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Catriona Ritchie
(@CatrionaRitchie) reported
from
Kensington, England
@WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Alcock
(@SteAlcock) reported
@HSBC_UK That is correct - tried that and still having the same issue. Tried clearing cache and cookies on iPad and desktop and still having the same issue.
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Russell Garrard
(@MrRussells) reported
@HSBC_UK any update on your app for Android 12 working. I am still unable to log on to internet banking and was advised in store to wait for the app to become available rather than getting a physical key. I have had the new phone 2 weeks. Its ridiculous.
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Elski
(@elski2) reported
@HSBC_UK worst service ever. Unlock my account please. I will be moving to another bank ASAP. All I wanted to do today was make a simple payment and my whole account had been locked. I am not on phone banking and don't want to yse phone banking but it seems the only way to unlock
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Cariad Silk
(@soie_c) reported
@HSBC_UK any chance you might be able to sort my online banking? Haven’t got time to go into bank especially after you closed my local branch. All I’ve done is upgrade phones why can’t I access my account! Customer service are not helping!
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Meinir Thomas
(@Meinirynysmon) reported
MORE TECH PROBLEMS!Can’t use my online banking on my new phone and trying to sort it has totally stressed me out. @HSBC_UK you are hopless.I follow every step and THEN tell me there are no advisors!Surely to god you can inform people that at the begining of the call!! #hatebanks
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JP
(@jaysta1979) reported
@HSBC_UK just gone to pay a cheque in on the banking app and it's saying it's too much and I have to visit a branch. Only issue is you have closed all the local branches! Any suggestions!
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Sam Jelley
(@SamvicJelley) reported
@HSBC_UK my HSBC mobile banking app has been crashing for 3 days now, can’t get on. No one can help me over the phone. Do you really need me to go into a branch to sort out an app issue? Try harder…
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Jason
(@jpo2508) reported
@HSBC_UK fantastic service today, NOT! Make a complaint over the phone, basically get ignored so ask to speak to a manager. Get told they are in a meeting, they’ll call me Friday!!!
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Shane
(@Shaneypooss) reported
@soie_c @HSBC_UK I’ve had the same issue for the last couple of days. Customer service are ridiculously bad. Still no activation codes coming through sms. Issue my end apparently on a new phone 🙃.
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Ben Etc.
(@abcdetc) reported
Well done @HSBC_UK. I eventually got a reply to my asking “how on earth do I get in touch from overseas without a working telephone banking security number?” was just told I’d need my telephone banking security for this. #HSBCsux