Is HSBC down in Brentford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Login (12%)
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Website (10%)
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Transactions (8%)
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Withdrawals (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent HSBC outage reports came from the following cities: Fulham, Barnet, London and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| Barnet |
Website | |
| London |
Website | |
| Harrow |
Login | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@HSBC_UK Really not appreciating the lack of help from your chat team.
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺
(@grudelsud) reported
from
Islington, England
@HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Janine
(@cdnjanine) reported
@HSBC_UK continues to disappoint with their pathetic excuse for customer service.
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AnAndrade
(@AnAndrade7) reported
@HSBC_UK Hi! My app is not working and I don't have any updates pending, I can't access my money 😫
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Andrew S
(@ASonabike) reported
@HSBC_UK I take it this includes problems such as it disabling fingerprint recognition without warning? It kept asking for a Digital Secure Key which I couldn't remember - that's why I use fingerprint in the first place!
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Just Deanna »'.'«
(@Bunpire) reported
@HSBC_UK Samsung galaxy note 10+ and yes I have read that you have had issues with the latest update with Samsung/Android phones. Do we know when there may be an estimated fix for it?
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Stacey West
(@staceywest2809) reported
@HSBC_UK disgusting customer service today.5th phone call today in a 6 month period to sort out a fairly simple issue. Currently been on the phone to the most incompetent person, fir over 2 hours! Can’t put me through to a manager because they can’t help me either!
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Martin Alpin
(@MartinAlpin) reported
@HSBC_UK The updated App is ugly and clunky, why on earth did you change it? More importantly, the App will not give me a login code for online banking. It just displays a dark grey bar. Online chat cut me off and currently waiting for your understaffed call centre to answer.
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AndrewC
(@AndrewCodling) reported
@HSBC_UK This new app is DREADFUL. Absolutely dreadful. It looks and feels terrible to use, and has several bugs as well. Just atrocious. Previous app was actually really good and easy to use. What a huge mistake this update has been. #HSBC
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Just Deanna »'.'«
(@Bunpire) reported
@HSBC_UK What is going on with your app? Not even getting to load it up anymore it just crashes straight away. Can we please have a hot fix for this? I need the app to be working properly.
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AndrewC
(@AndrewCodling) reported
Not the most important thing going on in the world right now but.. @HSBC_UK The new app is absolutely DREADFUL. It looks and feels terrible to use, and has several bugs as well. Previous app was actually really good and easy to use. What a huge mistake this update has been #HSBC
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Esther Rosanna
(@EstherRosanna1) reported
@LuanaElisabetta @HSBC_UK @AskNationwide That's so frustrating I hope you have more luck with a new account my husband had problems with his natwest card not working and they refused to send a new one so he switched aswell and no problems since, I hate any issues with money always stresses me right out!