Is HSBC down in Brentford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Brentford, Greater London, England
The most recent HSBC outage reports came from the following cities: Colnbrook, London, Fulham, Harrow, Finchley, Surbiton, Enfield Town, Southwark, Camden Town, Tottenham, Hounslow, Wembley, Golders Green and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Colnbrook |
Mobile App | |
| London |
Transactions | |
| London |
Login | |
| London |
Transfer | |
| London |
Mobile App | |
| Fulham |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK are you having a system issue - please admit
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Chrissy H 🏳️🌈
(@Chris_1987) reported
from
Camden Town, England
Honestly @HSBC_UK are terrible when you’re in need of help
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK looks like your call back function is broken
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie 🌹
(@tearose68) reported
@HSBC_UK I have telephoned and been told there is an issue with iOS 12 on iPhones. Apparently your engineers are working on a new version of the banks app. I have uninstalled and reinstalled the app and am now waiting a couple of days while it get sorted.
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Rosie 🌹
(@tearose68) reported
@nippa77 @satnag123 @HSBC_UK I was told to uninstall and reinstall. Still didn’t work so then they told me there IS an issue with there app and the iOS 12 update on iPhone. Apparently they are trying to find a fix. Meanwhile we are in limbo.
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Emma 😷💙 #FBPE 🏴🇪🇺 #rejoinEU
(@boggler99) reported
@HSBC_UK I found one of your customer’s debit card on the beach, what should I do with it? Hand to police, branch or destroy? Please advise.
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Eva Ernstzen
(@EvaaaGrace) reported
@HSBC_UK After sitting on hold for some time to resolve an issue that has been unresolved for 6 months the advisor hung up on me.
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Adam CFA
(@from_10000ft) reported
@HSBC_UK you guys have the worst customer service of any bank I have ever had to deal with. All your contact details online are incorrect and you can’t seem to answer messages. I just wish to speak with a competent person from your customer services team
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🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼
(@chatteris18) reported
@HSBC_UK App still not working it’s been a week now 😡
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School of Yangcy
(@schoolofyangcy) reported
@HSBC_CA Thanks for a response! Just wanted to let you know @HSBC_UK has fixed the same issue recently (and you seem to have the same publisher for Canadian app in AppStore). I was able to start their app successfully. Please apply the same fix and update Canadian app. Thanks in advance!
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Tam
(@TimpMills) reported
can I confirm @HSBC_UK that I can use my husbands bank card and pin number while I wait for my new bank card? The fraud team told me it is acceptable for him to tell me his pin - despite his identity being stolen one week ago and being against advice on your site. #hsbc #fraud
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Sharon Cole
(@sharoncole30315) reported
@HSBC_UK if I paid for a service with HSBC’s card and the service was not delivered is there a way I can get my money back please?
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TheBigFella
(@tpeters987) reported
@HSBC_UK When will your banking app be working as it’s been out for almost a week. I’ve tried deleting and reinstalling the app and nothing works 😡