Is HSBC down in Brentford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Website (10%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Brentford, Greater London, England
The most recent HSBC outage reports came from the following cities: Colindale, Belsize Park, London, Croydon, Thornton Heath, Islington, Cricklewood, Stanmore, Wembley, Tower Hamlets, Ealing, City of Westminster, Fulham, Enfield Town and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Colindale |
Mobile App | |
| Belsize Park |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Croydon |
Mobile App | |
| Thornton Heath |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
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Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
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Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
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Kenneth07834
(@kenneth07834) reported
from
Croydon, England
@HSBC_UK Terrible disgusting service from this bank. Your customer service is deplorable.
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Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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Mike Fuller
(@ninepine) reported
from
Croydon, England
@HSBC_UK App "Money out" notifications still showing the wrong time. Needs a fix please to prevent false reports of fraudulent transactions. Charge was at 09:15 not 08:15. (or specify that you're using GMT not BST)
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@HSBC_UK what’s wrong with your business banking - is it down today?
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Sangio Vese
(@TheChiantiKid) reported
@HSBC_UK Customers exaggerating, lying or just sounding very grumpy. Can't be easy having to be nice to people whose own companies are so bloody perfect as to never get anything wrong. App has worked perfectly for yonks. Maybe you should charge for C/As to help improve things? 🙄
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Callum Stirling
(@1CallumStirling) reported
@HSBC_UK completely unable to access any banking or money currently - not via the app/internet/phone. Do I need to physically come to a branch or are they also unable to access customer details currently?
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Corinne Cook
(@Corinne78) reported
@HSBC_UK Sorry, been working all day. Tried again and now working fine. It wasn’t allowing any payments to go through but all seems fine now. Thank you for replying
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Sarah Godfrey
(@sjgodfrey) reported
@HSBC_UK I've just had a text from HSBC saying there is possible fraudulent activity on my account, but when I phoned to speak to someone about it I was told there's an outage and to phone again in 1-2 hours?
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Lucy finden
(@FindenLucy) reported
@HSBC_UK It’s still not working? @HSBC_UK
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Street Matron ⚽️❤️ 🇯🇴
(@StreetMatron) reported
@HSBC_UK Still not working!
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Nick Smith
(@NickSmith3003) reported
@HSBC_UK Nope. Still not working. Getting a bit bored of trying 😕
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Philip
(@Philip55841875) reported
@HSBC_UK Still problems paying my partnership card by baca from my Nationwide account you keep returning my payment my bank say it’s a problem with HSBC
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Callum Stirling
(@1CallumStirling) reported
@HSBC_UK @thePompeyPope Not mentioning to people that your system is down and the call centres can't access peoples details to help? Just letting them keep calling and wasting their time?
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Ed Herring
(@MrEd1986) reported
@HSBC_UK What’s the chances of it working at all today? Love it when business can’t transfer or spend money!!!! Useless