Is HSBC down in Brentford, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brentford, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent HSBC outage reports came from the following cities: Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Mobile App | |
| City of London |
Mobile App | |
| London |
Mobile App | |
| City of London |
Mobile App | |
| Wandsworth |
Mobile App | |
| London |
Website |
Community Discussion
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HSBC Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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PlanetRobot
(@PlanetRobot2) reported
from
Camberwell, England
@robinrimbaud @HSBC_UK @HSBC Try the financial ombudsman service they’re there to sort things like this out if you aren’t getting anywhere with your bank
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Alex
(@alex6130) reported
from
Richmond, England
@HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??
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Abi National
(@amala_n_ewedu) reported
from
Wandsworth, England
@HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Phil Crow
(@notcrowie) reported
from
Harrow Weald, England
@HSBC_UK Great. Let me add another twenty minutes to the problem.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Troy Featherstone
(@Troystory1) reported
@HSBC_UK is your app down? I can't log in and keep getting "something went wrong, please come back later". Please advise, thanks.
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Samir Bera
(@S_k_bera) reported
@HSBC_UK @jonsr1 I am trying from yesterday to deposit DVLA cheque. Called the customer service agent also but he was useless and in the end he said to dpeosit in a branch. "We couldn't read check details. try again" ok/cancel. It's a printed cheque only. You made us lazy...now...
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Ricky
(@Ricky_S_V) reported
@HSBC_UK the level of service is poor. Monthly business fee keeps going up and service gets reduced. Chat advisors unable to resolve query whilst telephone banking is closed. When open, get put on hold for over 30min to find simple resolution. Probably time to move accounts!
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Jamie Gallacher
(@magicpie777) reported
@egragcrypto I find this hilarious. I bet you @HSBC_UK has no issue with customers losing thousands at the casino, though.
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Mike Gore
(@MikeGore2) reported
Unfortunately still nothing back from @HSBC_UK apart from someone will look into this and get back to you. Thanks for all the support so far. We will keep trying for the right result.
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chicray
(@chicray) reported
@HSBC_UK @HSBC_IN your Global Money service is an absolute joke. 17(!) DAYS since my initial transaction and still no resolution. The most basic of transactions (paying an invoice). Technology fails and poor customer service. GHCSIN30904 - I’ll be referring to @financialombuds
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Mike
(@mco1986) reported
@HSBC_UK is we keep getting error code GBB-LON-1266 when trying to login to our business banking account can you assist please?
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Tom Quante
(@TomQuante) reported
@HSBC_UK @ThisisLucyC Think we are all getting that mesg sadly which means it’s probs down….again. As I said, terrible app @MastercardUK
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Stephen Graham - TLP 🔥
(@SGrahamg5) reported
@HSBC_UK Dire customer services, just waited 15 minutes for somebody in your Business Banking service to pick-up the phone - no-wonder business thinks they are second class citizens - #getitsorted
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Mike Gore
(@MikeGore2) reported
@TheJSug @HSBC_UK It’s not great service unfortunately