HSBC

Is HSBC down in Brentford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Brentford, Greater London, England 12/15/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Brentford, Greater London, England

The most recent HSBC outage reports came from the following cities: City of London, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomLondon Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraEd40898465 Laura Edwards (@LauraEd40898465) reported

    @HSBC_UK £22,200 has been lost between an HSBC payer and an HSBC payee. We are both calling the bank and we are both being told the problem is with the other party. I ask to speak to a manager and this is not possible. It's a joke. I recently moved from Santander. Epic fail

  • wts90sglory What's the Story 90s Glory 💙 (@wts90sglory) reported

    @LauraEd40898465 @HSBC_UK and because its a sat they cant help, bullshit, its a digital market. all bullshit.

  • kurtunderhay Kurt Underhay (@kurtunderhay) reported

    @HSBC_UK @profpond5 Well there are already two separate reports visible on your account and I’ve reported same by DM, so by now you should be aware that there are reports and a problem.

  • seasidelass20 Jo (@seasidelass20) reported

    @HSBC_UK @profpond5 I can’t get into any of mine either.. message says too many redirects.. cleared cache but unable to access

  • greenrascal_ Mike Green (@greenrascal_) reported

    I wanted a new bank account to save money in. I tried @HSBC_UK but there was too much security crap that I couldn't login to my own account. Close that one and open new one with @BarclaysUKHelp Same crap. Too m

  • jimbimcok Jim 🇺🇦 (@jimbimcok) reported

    Just learned that @HSBC_UK does not have a full service branch in Cardiff, our capital city, & can't open a new Jt account without going to Swansea! Been with them 30 years. Time to say 'hwyl fawr!' 👋 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Which modern bank to choose..?

  • seasidelass20 Jo (@seasidelass20) reported

    @HSBC_UK There is a problem with online banking! Cannot access

  • hannahlindahl Hannahlovesmaths (@hannahlindahl) reported

    @HSBC_UK absolute carnage.I just want to change my title from Mrs to Miss.Instead you change my entire name around and issue me new cards in a random name!Online chat no blinking help.Been with you for 20+ years-tomorrows job is finding a better bank!

  • AshColeman30 Ash Coleman | QuackQuack 🏳️‍🌈🖤 (@AshColeman30) reported

    @HSBC @HSBC_UK hands down is the most worthless bank I have ever banked with. Sorry just had to get that off my chest.

  • NearlyNewSW Neil (@NearlyNewSW) reported

    @HSBC_UK can you please advise when you will have a fix for ios16. Please don’t ask me to reinstall that doesn’t work.