HSBC

Is HSBC down in Brentford, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Brentford, Greater London, England 12/26/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Login (14%)

    Login (14%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Brentford, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Northolt, Wandsworth, Uxbridge, Tower Hamlets and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transfer
United KingdomNortholt Transactions
United KingdomLondon Transfer
United KingdomWandsworth Website
United KingdomUxbridge Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    Another hour on hold and still not answered. Stuart Haire @HSBC_UK @hsbc service getting worse not better. Time to give up.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • bennys020 chris (@bennys020) reported from Croydon, England

    @HSBC_UK app not working

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • H_I_W_D_O Mathew Wilkinson (@H_I_W_D_O) reported

    @HSBC_UK Do you also support the right of freedom loving Hong Kongers to express their desire to have free an open elections at your head quarters? Sorry that's rhetorical we all know the answer

  • orgogg Orgogg 🦉 (@orgogg) reported

    @HSBC_UK How do you manage to have broken the Touch ID for both your personal app and your business app? Meantime you're busy virtue signalling on social media. Do you, perhaps, understand why your customers are very angry with you?

  • Zuma__beach Zuma Beached (@Zuma__beach) reported

    @HSBC_UK Feel free to **** yourselves by shoving your empty virtue signalling up your performatively woke corporate arseholes.

  • ldnstu Stuart (@ldnstu) reported

    @HSBC_UK In all seriousness how do pronouns help in a bank branch as you'd just use the person's name? I get it might be helpful to know in relation to written correspondence, especially if it's with a stranger

  • s_maczkowski stef ◣ ◢ (@s_maczkowski) reported

    @HSBC @HSBC_UK your fraud detection algos are bad. I'm blocked again from making a genuine transaction on a reputable site. And I have to call each time to unblock as can't get texts or in app notifications to work for me. Please sort it out.

  • LouiseAWilliams Louise Williams (@LouiseAWilliams) reported

    @HSBC_UK You have to support equality by law. Conversely you cannot discriminate. But where does it say you have to display people's pronouns in order to be inclusive? I'm sure you realise it's just virtue signalling nonsense!

  • Cliffjennings48 mumbo jumbo (@Cliffjennings48) reported

    @HSBC_UK Careful or you will be going down the tubes as well. Just stick to banking.

  • Essiefields14 Essie Fields (@Essiefields14) reported

    @HSBC_UK You support men being able to claim they are women, and to have access to **** them in prisons?

  • Mrjj321Matt matt jordan (@Mrjj321Matt) reported

    @Tom_Seagul @HSBC_UK Banks like HSBC should keep their heads down and be quiet. One of the absolute worst for abuses and law breaking

  • jrod_speaks justin rodriguez (@jrod_speaks) reported

    @AdiDee_Gee @HSBC_UK Are you even trans? If not, don’t speak for me. This isn’t what we want. This is driving us into hiding and we are leaving the “community” over this ****.