Is HSBC down in Hillingdon, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (12%)
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Website (11%)
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Transfer (10%)
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Withdrawals (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Hounslow, Wembley, Golders Green, Northolt, Wandsworth and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hounslow |
Mobile App | |
| Wembley |
Transfer | |
| Golders Green |
Transfer | |
| Wembley |
Transactions |
Community Discussion
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HSBC Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Amanda Davies-Day
(@AmandaDD123) reported
from
Spelthorne District, England
@HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Paddington, England
@harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Kensington, England
@dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Watson
(@MikeyW89) reported
@HSBC_UK @Stonewallhousin Absolute parcel of ****....Virtue Signalling at its finest..So not all homeless deserve bank accounts just the ones that fit todays pc woke agenda?
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illgetthereintheend
(@coastalspc) reported
@HSBC_UK I have spent 2 hours today on hold trying to sort out how to get back onto my account through #hsbcapp. I have visited branch nobody available to help. Now half hour on phone with a chap in customer service who didn't have a clue. Help please
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Richard Rudling #FBPA
(@richmundus) reported
@HSBC_UK @mariusfanu The HSBC app is literally the only app on my phone (out of around 100) which does not work. Every other banking app (I have a number of them) is working 100%. HSBC's developers are clearly way behind all the others in not keeping their app in step with current iOS standards!
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Laney 🏴
(@LGB40) reported
@HSBC_UK @Stonewallhousin Wouldn't you be better to collaborate with a homeless charity such as @Shelter who help everyone? Not just the ones who "identify as" whatever that's supposed to mean...
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Jack Deanus
(@DeanusJack) reported
@Leah_EEE @HSBC_UK Sorry to add, many community groups/charities I have been part of had no end of issues with HSBC, how they think they will keep community groups and charities as customers is beyond me...
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Deo Delta
(@deodelta03) reported
@HSBC_UK after updating to IOS 15 beta 2 I can't open the HSBC app so I can't access any of my HSBC accounts as I need mobile authentication to get into my account I can't even undo my update please help!!!
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gmerolla
(@golfmerolla) reported
@HSBC_UK worst ever experience from telephone banking and branch. Total disconnect where there has been shown zero empathy to my business. Been waiting over 2 and half weeks to resolve a situation and it’s still on going. Noel Quinn can you please help me.
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(((Johnston)))
(@MissJimJams) reported
6 hours on the phone to @HSBC_UK to resolve a credit card issue… 2 weeks later my complaint is still unresolved. Totally disappointed. Next, the Ombudsman and cancelling my card and relationship with HSBC when this is resolved.
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Eeyore
(@EeyoresButt) reported
@HSBC_UK @Stonewallhousin Do you help homeless veterans in the same way?
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Katherine Adams 💙
(@KATEYSADAMS) reported
@martharoberts @HSBC_UK HSBC are appalling. They blocked a cheque my dad wrote to pay for mums funeral as it looked “suspicious”. Then said the “computer” would probably block another one if he wrote it. Hour and a half on the phone before they agreed to a direct transfer the day before mums funeral.