Is HSBC down in Hillingdon, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (15%)
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Login (10%)
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Transactions (8%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Barnet, Fulham and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Barnet |
Website | |
| Fulham |
Login | |
| Barnet |
Website | |
| London |
Website | |
| Harrow |
Login |
Community Discussion
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HSBC Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Nj
(@adamsn) reported
from
Chertsey, England
@HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Petra
(@petra_zoon) reported
@HSBC_UK Your latest update to the banking app is soul-destroying. App doesn't load,99% of the time, when it does eventually load, you can't see a thing and it crashes. Worst thing; secure codes are hidden behind a GREY BLOCK, so I can't log into my web account, iow; I'm stuffed!
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Amz khan
(@Amiooo_k) reported
@arrivatheshires @HSBC_UK I already know this but the card didn’t stop working due to only using contactless. It just needed to be replaced! Which I have ordered
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..
(@oooouffeverton) reported
@HSBC_UK worst customer service in the world !!!!!!
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gareth
(@GarethL40) reported
@HSBC_UK Message sent as this is getting beyond a joke now. I’m being messed about to the point it is costing me money and causing me untold stress. Completely inadequate service at all levels. This issue has been running for over 3 weeks and not resolved
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Dawn Vance
(@Vancey) reported
@HSBC_UK Hi, I can’t log onto the HSBC app or the website…says System Error for both. Can you help me please?
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James Dalton
(@JimothyDLeeds) reported
@HSBC_UK after 35 years as a customer I’m leaving HSBC. For the first 30 years it was fine. But since then, I’ve been lied to by staff, had awful service, you’ve compromised my privacy and changed from a trusted partner to something I can’t wait to be rid of. Hello Barclays.
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Poppy
(@poppyjayhughes) reported
@HSBC_UK Thanks. Can this only be done on the website not via the app?
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chetan rajgur
(@chetanrajgur) reported
@HSBC_UK Hi, sorry to say for not happy with the service. I have an account with HSBC Wolverhampton branch. I am trying to order Cheque book via HSBC bank mobile app but its not happening. Every time, I go to chat section of app, there is very delayed response.
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Amz khan
(@Amiooo_k) reported
@arrivatheshires please tell me what does a person do when their @HSBC_UK bank card touch stops working randomly and they need the bus. You should really give the option of entering pin…. It’s ti early to deal with having to walk to work to get late #nhs
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Abdul Hai
(@AbdulHai23) reported
@GrumpyStreet @HSBC_UK I am having the same problem on the desktop.