HSBC

Is HSBC down in Hillingdon, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hillingdon, Greater London, England 10/14/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent HSBC outage reports came from the following cities: London and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website

Community Discussion

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HSBC Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • CatrionaRitchie Catriona Ritchie (@CatrionaRitchie) reported from Kensington, England

    @WalkerMarcus @cusackandrew I use cash all the time but don't get from @HSBC_UK cos they've abolished most counter service branches and I like specific notes and coins. There is only one between Ealing and Putney.

  • notcrowie Phil Crow (@notcrowie) reported from Harrow Weald, England

    @HSBC_UK Great. Let me add another twenty minutes to the problem.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • MattSav7 Matt (@MattSav7) reported from Barnet, England

    @HSBC_UK I have a problem that I need to resolve urgently.

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • alex6130 Alex (@alex6130) reported from Richmond, England

    @HSBC_UK is your mobile banking app down I haven’t been able to get into it for the last few hours ??

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • EverydaysTravel Everydays Luxury Coach Travel (@EverydaysTravel) reported from Hounslow, England

    @HSBC_UK HSBC business app not working - doesn’t open up.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • rajurajith21 Rajith Raju (@rajurajith21) reported from Richmond, England

    @AxisBank @HSBC_UK @RBI hi RBI team kindly help for the concern it’s been 2 months still I haven’t received any proper support from axis bank for the reversal of the £580 pound. It’s a pathetic service from axis.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SupportMF1GA #MakeF1GreatAgain (@SupportMF1GA) reported

    @WaddlesLeftFoot @HSBC_UK Nope. Still not working. @HSBC_UK please can you give an update?

  • WaddlesLeftFoot Stu Williams (@WaddlesLeftFoot) reported

    @EiJake @HSBC_UK It’s a real issue for many users. I sadly had to roll back as it’s so inconvenient having to use the physical key/website. I hope every year will be different but it never is. If you search twitter you’ll see they are responding to people with same stock answer.

  • markcatchlove Mark Catchlove (@markcatchlove) reported

    So, apparently my 86 year old just about mobile MIL will have to travel 20 miles to a @HSBC_UK just to make an appointment. It is impossible to contact them by phone as she is hard of hearing and they never answer. She cannot do it online! This is discrimination @paullewismoney

  • KnittedLamb Suzy Q (@KnittedLamb) reported

    @BlockchainBarmy @HSBC_UK It must fake, as after that HSBC locked and froze my accounts! I foolishly thought it was genuine as it pop up when I had entered the app and had made a transfer. Have to go in to fix my account. So definitely something wrong with it.

  • emmadonaldson05 Emma 👩🏻‍🦼♿️ (@emmadonaldson05) reported

    @HSBC_UK hi. Thank you for the info, just wondered how I access my bank though, because I can’t generate a security code from the app because the app isn’t working.

  • DrDominicDean Dominic Dean (@DrDominicDean) reported

    @HSBC_UK I've now done so. I do want to reiterate publicly how unhelpful the service provided over the phone has been. Having to resort to Twitter to get something sorted is not good even if it does ultimately help.

  • ClaireBearUK Claire Maher (@ClaireBearUK) reported

    New HSBC customer… no card arrived. Can’t call @HSBC_UK as they ask for card no. Can’t chat to them as they want you to log into mobile banking, can’t register for that as no card…. Someone help! This is a shambles @HSBC_UK !!!!!

  • ridkzm Riyadh Kazim (@ridkzm) reported

    @HSBC_UK hi, I’m still receiving statements and what seems to be charges on my account!! I tried to reach out to you long time ago via email and Twitter as u can see, to ensure my account is closed, but no help!! Pls be aware that I’ve finished my study in UK since 2014. Pls help

  • pwestbury05 Paul Westbury (@pwestbury05) reported

    @thePompeyPope @HSBC_UK I agree all this automation is rubbish. My 86 yr old father has been trying to contact via email for over 2 weeks as he has a hearing issue

  • tekphloyd tekphloyd (@tekphloyd) reported

    @mellisreviews Let’s see when @HSBC_UK will allow me to install iOS 16 on my phone. 😒 On my iPad, it is super stable! Regarding “AirDrop not working; music randomly stopping;” I had similar issues last week with 15.5, and I had to restart the phone to sort that out. 🤔