HSBC

Is HSBC down in Hillingdon, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hillingdon, Greater London, England 04/20/2024 05:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (71%)

    Mobile App (71%)

  2. Website (10%)

    Website (10%)

  3. Login (8%)

    Login (8%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent HSBC outage reports came from the following cities: Slough, London, Cricklewood, Stanmore, Wembley, Ealing, Fulham, Earlsfield, Watford, Kensington, Paddington, Finchley, Golders Green and Weybridge.

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City Problem Type Report Time
United KingdomSlough Mobile App
United KingdomSlough Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomCricklewood Withdrawals
United KingdomLondon Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RaevyneL Melissa DiBiase (@RaevyneL) reported

    @GEORGIA74126370 @HSBC_UK Same thing happened to me few weeks back someone on here recommend @legit__tools he help me recover my locked account In 30mins. His an expert

  • guthriej1975 Emma Guthrie (@guthriej1975) reported

    @HSBC_UK The issue had not been resolved. I have reinstalled the app but cannot get past the page asking me to provide my log in details, it then switches off. Please check and confirm when the app works for all iPhones. Thank you

  • DrLukus Luke B Roberts 👨‍🔬 (@DrLukus) reported

    @HSBC_UK App still not working. I deleted then redownloaded before I knew that the issues were for everyone not just on my phone. Now I have redowloaded butto get in I need to enter my secure kep password to generate a security code and the app will not let me do this! Sort it out Folks!

  • Part_Saxon Part Saxon (@Part_Saxon) reported

    Nice one @Barclays Wife waiting on the phone to talk to you just now with a query, at 46 minutes having listened to interminable horrid music - she was just cut off. Oh well, I guess it helps your KPI’s. I use @HSBC_UK and have never had a problem with such matters.

  • carebear886 Mason (@carebear886) reported

    @HSBC_UK So you’re just repeating what i was told yday. I needed pound coins yday. I had no corresp to say i should go find a post office so save your useless support now

  • MonikaG_UK Monika Gupta (@MonikaG_UK) reported

    @HSBC_UK I want to have a compensation after wasting an 1 hour 5 minutes and 15 seconds on the phone to get my login details fixed and half an hour prior to that when I was trying to fix it thinking something was wrong on my side. No notification what so ever!! Contact me personally.

  • tearose68 Rosie 🌹 (@tearose68) reported

    @HSBC_UK Is this the fix for iOS 12 problem, because if it is mine is still not working.

  • guthriej1975 Emma Guthrie (@guthriej1975) reported

    @HSBC_UK Please note that the issue had not been resolved. I have reinstalled the app but cannot get past the page asking me to provide my log in details, it then switches off. Please check and confirm when the app works for all iPhones. Thank you

  • ZPee Zoe Porter (@ZPee) reported

    @HSBC_UK No it isn’t working!!

  • goodleygirl EMMA (@goodleygirl) reported

    @naughtymutt @HSBC_UK Hi ! Sorry to jump on this thread but we are having this problem ! May I ask whether you’ve found a way to sort it ? Really need to transfer some money to an existing payee ASAP