HSBC

Is HSBC down in Hillingdon, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hillingdon, Greater London, England 08/24/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Login (12%)

    Login (12%)

  3. Website (10%)

    Website (10%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent HSBC outage reports came from the following cities: Fulham, Barnet, London and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomBarnet Website
United KingdomLondon Website
United KingdomHarrow Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

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HSBC Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • SmoothRegulator Peter Crowley (@SmoothRegulator) reported from Ealing, England

    Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • amala_n_ewedu Abi National (@amala_n_ewedu) reported from Wandsworth, England

    @HSBC_UK Closed almost all the branches in South London, now nothing is working…. Hope this isn’t a scam from the top and my money is still there. @skynews

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK Seems to be working now thanks

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • Peter_Wilkins78 Peter Wilkins (@Peter_Wilkins78) reported from Kingston upon Thames, England

    @HSBC_UK is the app down? Have tried and says there's an error - try again later

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cdnjanine Janine (@cdnjanine) reported

    @HSBC_UK continues to disappoint with their pathetic excuse for customer service.

  • AnAndrade7 AnAndrade (@AnAndrade7) reported

    @HSBC_UK Hi! My app is not working and I don't have any updates pending, I can't access my money 😫

  • ASonabike Andrew S (@ASonabike) reported

    @HSBC_UK I take it this includes problems such as it disabling fingerprint recognition without warning? It kept asking for a Digital Secure Key which I couldn't remember - that's why I use fingerprint in the first place!

  • Bunpire Just Deanna »'.'« (@Bunpire) reported

    @HSBC_UK Samsung galaxy note 10+ and yes I have read that you have had issues with the latest update with Samsung/Android phones. Do we know when there may be an estimated fix for it?

  • staceywest2809 Stacey West (@staceywest2809) reported

    @HSBC_UK disgusting customer service today.5th phone call today in a 6 month period to sort out a fairly simple issue. Currently been on the phone to the most incompetent person, fir over 2 hours! Can’t put me through to a manager because they can’t help me either!

  • MartinAlpin Martin Alpin (@MartinAlpin) reported

    @HSBC_UK The updated App is ugly and clunky, why on earth did you change it? More importantly, the App will not give me a login code for online banking. It just displays a dark grey bar. Online chat cut me off and currently waiting for your understaffed call centre to answer.

  • AndrewCodling AndrewC (@AndrewCodling) reported

    @HSBC_UK This new app is DREADFUL. Absolutely dreadful. It looks and feels terrible to use, and has several bugs as well. Just atrocious. Previous app was actually really good and easy to use. What a huge mistake this update has been. #HSBC

  • Bunpire Just Deanna »'.'« (@Bunpire) reported

    @HSBC_UK What is going on with your app? Not even getting to load it up anymore it just crashes straight away. Can we please have a hot fix for this? I need the app to be working properly.

  • AndrewCodling AndrewC (@AndrewCodling) reported

    Not the most important thing going on in the world right now but.. @HSBC_UK The new app is absolutely DREADFUL. It looks and feels terrible to use, and has several bugs as well. Previous app was actually really good and easy to use. What a huge mistake this update has been #HSBC

  • EstherRosanna1 Esther Rosanna (@EstherRosanna1) reported

    @LuanaElisabetta @HSBC_UK @AskNationwide That's so frustrating I hope you have more luck with a new account my husband had problems with his natwest card not working and they refused to send a new one so he switched aswell and no problems since, I hate any issues with money always stresses me right out!