Is HSBC down in Hillingdon, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent HSBC outage reports came from the following cities: London, Northolt, Wandsworth, Uxbridge and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| Northolt |
Transactions | |
| London |
Transfer | |
| Wandsworth |
Website | |
| Uxbridge |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
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Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
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YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
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STEPHEN RICHARDS
(@SteveH_Richards) reported
from
Ealing, England
My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again
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Hemal Jadav
(@hemaljadav) reported
from
Hillingdon, England
@HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?
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Rob Dunstone
(@Robduns) reported
from
Slough, England
Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Hemal Jadav
(@hemaljadav) reported
from
Brentford, England
@HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration
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steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
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Sapna Ghai
(@sapna_ghai) reported
from
Brentford, England
@HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
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Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
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Matias Cervi
(@Tute) reported
from
Wandsworth, England
@HSBC_UK can you please give me access to my account?
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John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
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John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
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Adrian Hansel
(@adrianhansel) reported
from
Paddington, England
Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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George
(@george_ist) reported
@HSBC_UK hello, your iOS app is crashing on all devices using iOS 15, unable to load. Would be great to fix it as soon as possible. Thanks
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Noemi Moreno
(@nomopix) reported
@HSBC_UK One of your customer services people, after an hour of constantly putting me on hold to do the checks, tells me won't solve my issue & hangs up on me saying "we're working from home, so there's not much I can do". I'm so angry I'm refraining from swearing.
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PT.
(@PeteyJayD) reported
@HSBC_UK I found someone’s HSBC card today. Tried calling your number as, you know, wanted to help. IVR very unhelpful and then told me you are closed. Please try your service from a customer perspective including someone trying to report a found card.
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Aparna Poduval
(@PoduvalAparna) reported
@HSBC_UK I was asked to call the customer care and have called thrice. Once to be disconnected suddenly after waiting for 15mins, second having to have disconnect myself after being told by a customer assistant that she will transfer my call and having had no one for 32 mins - 2
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LouJo 🇬🇧
(@LouJoSays) reported
@BO3673 @MotivatedManta @HSBC_UK And pretty much every LE I knew had a plan to carry on working either as a postman or golf course groundskeeper so mortgage would be more than covered!
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Martin Stiff
(@martinstiff) reported
@HSBC_UK Hi. We set up an account with you for my 14 year old daughter a few weeks back and she’s still yet to receive her telephone banking info which means she can’t use your app either. We’ve chased twice but it still hasn’t arrived. Can you help pls?
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Phil Davis
(@ferretd69) reported
@HSBC_UK Instead of running these 'Self praise' posts, why not get your customer services actually helping customers. It is diabolical at present.
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Jimbo Slice
(@faipdeooiad) reported
@HSBC_UK what’s the wait time to speak to customer services? I’m after raising a complaint and closing my account but every time I call I’m on hold for up to an hour
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James H - long covid sucks :(
(@fitgeek_uk) reported
Hi @HSBC_UK , is there any problem with the mobile app on the iPad? Every time I try and open it, it crashes out back to my home screen before I can even put passwords etc in? Many thanks
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Barry House
(@sucksfacebook) reported
@HSBC_UK there’s seems to be an issue with the latest app update or slightly older iPhones. App crashes before we can enter our log on details. How soon will this be fixed by?