HSBC

Is HSBC down in Hillingdon, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hillingdon, Greater London, England 04/10/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Slough, Amersham, Watford, Colnbrook, Fulham, Harrow, Finchley and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomSlough Mobile App
United KingdomAmersham Website
United KingdomLondon Transactions
United KingdomWatford Website

Community Discussion

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HSBC Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamZSN adam (@AdamZSN) reported

    @HSBC_UK I have been locked out my UK digital banking. I am abroad in Canada now with no way to access any money and I am unable to call the number you keep repeatedly sending me. I tried to get in contact twice yesterday so this wouldn't happen however both your agents were not-

  • DavidMilesOranj David 'Orange' Miles (@DavidMilesOranj) reported

    @HSBC_UK servers down for online banking for a scam ?

  • laverty_bryan EnoughisEnough (@laverty_bryan) reported

    @HSBC_UK Piss off. You're a major part of the world's problems.

  • ukpubbitch Pub ***** (@ukpubbitch) reported

    @HSBC_UK Banking app chat thing says it can’t help with my enquiry and that I need to call the number given…but the recorded ‘on hold’ message tells me to go online. Either way, I’m not getting anywhere…🤨

  • CarlBird808 Carl Bird (@CarlBird808) reported

    @HSBC_UK You removed the BACS limit on my business account by mistake. After 3 days of calling and not one making one promised call back I still cannot access my own money or pay my staff salaries. My relationship manger is too busy to talk to me as he’s with a new customer.

  • CHALK_Cheeseman CHALKANDCHEESE (@CHALK_Cheeseman) reported

    @HSBC_UK why are the staff in your Gosport branch so rude, condescending and decide what can andcant be done? they make different rules to what online help tells people. so they dont have to help. close it down or sack them

  • JustJac202 JustJac202 (@JustJac202) reported

    @HSBC_UK Hi, is there a problem with your app? It’s logged my out and I’ve been trying to log back in without success - it’s saying I need to use a recognised device to generate a security code but i’m using the same device I always use!

  • shrish_ Shrish Chaturvedi (@shrish_) reported

    @HSBC_UK charged me twice for the same service and denied dispute. Second time this year. It’s time to say good bye to such fraudulent bank.

  • NabLa NabLa (@NabLa) reported

    @HSBC_UK are you aware it is impossible to set up a standing order to Monzo joint accounts? This is a payee I've paid many times before so certainly my details are correct. Error ref H2U on the app after confirming standing order. Doesn't work on the website either.

  • BenChap03132836 Ben Chapman (@BenChap03132836) reported

    @HSBC_UK error code 503 trying to check payee account. Just me or everyone? This has been happening for the last few hours.