HSBC

Is HSBC down in Hillingdon, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hillingdon, Greater London, England 05/30/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Pinner, Wembley and Golders Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomNotting Hill Gate Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Website
United KingdomPinner Login

Community Discussion

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HSBC Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.

  • dominicJB7 Dominic Baker (@dominicJB7) reported from Kingston upon Thames, England

    @HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mosajad Mohammed Sajad (@mosajad) reported

    @HSBC_UK "Some" you mean thousands and thousands are having problems and the worst people you got on the front line too busy having tea breaks.

  • sja1956 Stuart Aldridge (@sja1956) reported

    @HSBC_UK Since Apple done there update 15.2, your app is not working for online banking, even deleted it and reinstalled but no joy. Can you please advise.

  • HarshaLalji Harsha (@HarshaLalji) reported

    @HSBC_UK what is going on with ur mobile banking app. Not working on Samsung s20 for over a week now. No help on ur website and phone lines have long waiting times and then cut off when u finally get through.

  • ThomasJPitts Thomas Pitts 🙋🏻‍♂️ (@ThomasJPitts) reported

    @HSBC_UK Can someone please give me a straight answer? What is going on with my accounts? No one seems to be able to help me in any way at all.

  • JimButler57 Jim Butler (@JimButler57) reported

    @HSBC_UK It’s time HSBC put some effort and money into fixing apalling customer service. Now been sat over THREE hours in a telephone queue.

  • therealtimpick TimboWWFC (@therealtimpick) reported

    @HSBC_UK The iPad app still crashes when I try and open it. Can you help me access my bank account please? The iPhone app still seems to work but asks me for a digital secure key code which of course I can’t get from the iPad. Frustrated as not worked for nearly 3 days now.

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice

  • JimButler57 Jim Butler (@JimButler57) reported

    @HSBC_UK I can send all that and lodge a complaint but I’m more interested in getting my problems resolved !!!!!!!!!! Why have an investigation that is diluting resources further? Stop passing people from pillar to post and put people on front line capable of dealing with matters fully.

  • ChrisCotton20 Chris Cotton (@ChrisCotton20) reported

    Hi @HSBC_UK the process for gaining access to an account under an LPA needs looking at! I’m getting messed around so badly by your staff inconsistently interpreting your own process! This is getting to the point I’m considering whether to continue with you!

  • JamesArkle James Arkle (@JamesArkle) reported

    Spent nearly my entire day on hold to @HSBC_UK business banking. Appalling customer service. Thanks