Is HSBC down in Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Hertfordshire, England
The most recent HSBC outage reports came from the following cities: Hitchin and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Login | |
| Welwyn Garden City |
Mobile App | |
| St Albans |
Mobile App | |
| St Albans |
Mobile App | |
| Cheshunt |
Mobile App | |
| Luton |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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The Metrologyst.
(@AlexGutierrezV7) reported
from
Chalton, England
@HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Mark sharples
(@marksharples1) reported
from
Great Offley, England
@HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺
(@SandraDunn1955) reported
from
Dunstable, England
@PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Will Cardale
(@will432455) reported
from
Welwyn Garden City, England
@HSBC_UK Hello, are your online banking services down at the moment?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Henderson 💙
(@Hathorsdaughter) reported
@Friendbearx @DreyfusJames @HSBC_UK I find you do get good customer service staff. They're all too often let down by lack of resources and information. They can only help with the facilities they're given.
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James Dreyfus 🟥
(@DreyfusJames) reported
@scorpiogirl23 @HSBC @HSBC_UK Their attitude was ‘not our problem’. Barely lifted their heads up. Appalling.
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Lee DCFC Adams
(@ramarmy10) reported
@HSBC_UK once again being treated like rubbish and lied to bu the online chat team. No support whatsoever and not releasing payment that should of never been took anyway and now overdrawn! #discrace
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Pinter🦩
(@Pint_er) reported
@HSBC_UK who can i talk to about your app. It keeps crashing even after a fresh install and i can't access online banking either.
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Pat Field
(@FieldPat) reported
@HSBC_UK Ive just spent the best part of 20 mins tryin to delete payees. Every instruction is wrong ! Logged on to main site not via mobile app. Frustrating !!!
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Bea Kuzak
(@BeaKuzak) reported
@HSBC_UK Hi, I logged in later on. Would be helpful to get an message in the app or on a website with a real update instead of a generic "call us if you can't log in" Wasted 45 minutes on the phone waiting for someone to pick up.
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Paul McGee
(@psmcg76) reported
@DreyfusJames @HSBC_UK Sounds like awful service.
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Benno
(@Bluewurst1875) reported
@DreyfusJames @Eeva4Eeva @HSBC_UK In all seriousness, Customer service was getting worse pre pandemic. Now, it’s almost non existent. The excuses or general disinterest used to simply ignore it.
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Stephen Barraclough
(@SteveBarracl) reported
@HSBC_UK iPhone 12 with 14.8 update on. It won’t even let me login anymore and is now saying it doesn’t recognise my credentials. Business app is the same too.
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Will Daniel-Braham (He/Him)
(@WillAWay) reported
@HSBC_UK Day 31 of no human being contacting me to resolve a problem that only the machines seem to know about. Please don not send me another "sorry to hear this tweet'. I'm tired of emailing your complaints department with no response #BringBackHumans