HSBC

Is HSBC down in Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hertfordshire, England 06/03/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (9%)

    Login (9%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Hertfordshire, England

The most recent HSBC outage reports came from the following cities: Hatfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHatfield Mobile App
United KingdomLetchworth Garden City Transactions
United KingdomWaltham Cross Mobile App
United KingdomRadlett Mobile App
United KingdomWaltham Cross Website
United KingdomBroxbourne Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • andyday414 Andy (@andyday414) reported

    customer service differs to change DD date only @HSBC_UK 20 mins on line chat, 2 different forms (not avail on app) neither allow date change, on call/hold for 12 minutes to customer services. Time 40 mins. @EE log on to app, select change DD, enter date, job done. Time 40 secs🙄

  • einsteinagogo Andrew Hancock (@einsteinagogo) reported

    It's a sorry state of affairs when a Business Bank you've Banked with for your entire business years, Midland Bank now @HSBC_UK ,. cannot resolve your issues over the telephone, care, call you back, have someone senior at hand to discuss the fecking SAFEGUARD review!

  • GothIntolerant intolerant_goth (@GothIntolerant) reported

    @pcardno @HSBC_UK Pretty bad of @HSBC_UK (1) not to include a Red Flag Warning banner above the Amount field declaring the change; and (2) not understand your Twitter description of the issue and reply to you!; (3) at least pass the issue onto their IT dept.

  • paulatrovalusci Paula Trovalusci (@paulatrovalusci) reported

    @HSBC_UK After 2hrs on the phone, a visit to the local branch and a further 40mins holding I still can’t access my own account!

  • dimplehouse Graham Perry (@dimplehouse) reported

    @HSBC_UK I tried to transfer funds to my credit card twice this morning. Both were declined due to a technical issue. What’s the problem?

  • morty7777 Carl Mort (@morty7777) reported

    @HSBC_UK Has anyone had problems trying to pay there credit card. I’ve tried everything it’s a nightmare.

  • KC368 kchan (@KC368) reported

    @_HollieJayne @HSBC_UK Same issue here, been on the phone for an hour and a half to be told try a different browser, still not working! Trying to put HMRC

  • _DaG_Ali Alex (@_DaG_Ali) reported

    @HSBC_UK Does anyone ever answer the phones? Been trying to fix a problem since I opened my business account almost a month ago....

  • OliversSherbs Oliver's Coffee House 💙 (@OliversSherbs) reported

    @HSBC_UK Is there an issue with your business banking app this morning? It'll let me in but can't make payments.

  • dimplehouse Graham Perry (@dimplehouse) reported

    @HSBC_UK Payment just went through so problem seems to be fixed.