HSBC

Is HSBC down in Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hertfordshire, England 11/25/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Natalie108p Natalie Payne (@Natalie108p) reported

    @HSBC_UK honestly the worst bank. I need to change my phone number. I've been into my local branch who can't do it. I'm not registered for online or telephone banking. I tried to use the virtual assistant who won't help unless I log into my online account. 1/2

  • JohnCrossland John Crossland (@JohnCrossland) reported

    Activating my @HSBC_UK credit card: 1. Register for online banking 2. Discover I registered for it 13 years ago 3. Enter username 4. Go to website to click forgotten username 5. Receive username 6. Log on with username 7. Enter security key from device thrown away 11 years ago

  • vincentklsuen Kwok Suen (@vincentklsuen) reported

    @HSBC_UK @HSBC_UK the telephone 📞03457 404 404 you gave me asking me a customer identity number, branch sort code and card number. all these I have not got. how can I do?

  • OnePercent_01 Rise Against the 1% (@OnePercent_01) reported

    @waggit38 @BladeoftheS Some banks offer advisors to go to customers in remote areas where utilisation is low. @HSBC_UK are you offering this service to affected customers who can’t bank online?

  • KristianFuller6 KF (@KristianFuller6) reported

    @HSBC_UK hi, logging into banking and it is trying to register me for digital banking. I have entered sort code and account, dob and passcode and it comes up with blank white screen. I cannot get part this ! Please help !!

  • lisamm75 Lisa Martin (@lisamm75) reported

    @werborg72 @HSBC_UK @Barclays I had similar problems in 2019 with an executive account so not much has changed then! Makes a difficult time in your life even more stressful! Sorry for you loss and am glad you are getting it sorted efficiently elsewhere

  • littlewren41 Nichole (@littlewren41) reported

    @HSBC_UK discussing my account with an assistant I overheard another read back to a customer all of his details! Address, account number, pin etc! Surely this is a major breach of security.

  • LrnDanielle12 Lauren Danielle ✨ (@LrnDanielle12) reported

    @woodsycfc @HSBC_UK No, good reminder because I need to try and get it sorted. I was concerned it was a security issue, but apparently it’s not. Just very annoying!

  • mknewman Michelle Newman (@mknewman) reported

    Bloody atrocious service from @HSBC_UK today. New customer trying to open a new account. What a joke - I’ll go elsewhere. #sickofukcustomerservice

  • kew_hq Kew 🏴‍☠️ (@kew_hq) reported

    @HSBC_UK @AmazonUK Why has my card payments suddenly started being declined? More than enough money in my account, worked fine a couple of days ago the last time I bought something.. and non of your help pages are any help.. what's changed?