HSBC

Is HSBC down in Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hertfordshire, England 01/30/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Hertfordshire, England

The most recent HSBC outage reports came from the following cities: Letchworth Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLetchworth Garden City Transactions
United KingdomWaltham Cross Mobile App
United KingdomRadlett Mobile App
United KingdomWaltham Cross Website
United KingdomBroxbourne Mobile App
United KingdomBuntingford Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • will432455 Will Cardale (@will432455) reported from Welwyn Garden City, England

    @HSBC_UK Hello, are your online banking services down at the moment?

  • AlexGutierrezV7 The Metrologyst. (@AlexGutierrezV7) reported from Chalton, England

    @HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PieterDutchCan7 Peter Franco-Dutch Canuck #rejoin (@PieterDutchCan7) reported

    @HSBC_UK : how can I make a formal complaint about your truly awful service? All in relation to your outage in the UK late yesterday evening

  • yartsie123 Yartsie123 (@yartsie123) reported

    @Richardaharper1 @HSBC_UK There wouldn’t have been a branch open on a Saturday night though would there? This is a very rare event affecting a very very useful service

  • Richardaharper1 Richard (@Richardaharper1) reported

    @yartsie123 @HSBC_UK Perhaps not. But as more high street banks close, it will be just a matter of time when the system is taken down. Then what?

  • rachelgmarks Sir Rachel Marks 🦟(imagine it's blue) (@rachelgmarks) reported

    @HSBC_UK I haven't been able to access them via the App for over a year since your company bought into planned obsolescence and wouldn't support older operating systems. My phone may be old but works perfectly fine; I'm not adding to landfill just to use your App.

  • Nightwolf_0001 A M (@Nightwolf_0001) reported

    @HSBC_UK Couldn't pay for some cinema vouchers online last night using my HSBC debit card. HSBC app for online banking wasn't working either. All OK now though.

  • jennyannew Jenny Anne (@jennyannew) reported

    @HSBC_UK I did message you at 12.16 earlier but you haven’t responded. The issue hasn’t been resolved and it seems like I’m not the only one having a problem. I can log on but cannot use my card. You (not you personally obviously) need to fix it !

  • DavidBlythBEM David Blyth (@DavidBlythBEM) reported

    @HSBC_UK so you send me text about a transaction to call you. I wait on line for 30 mins only to be told your systems are down and you will call me back in an hour!

  • BenMassey1 Ben Massey (@BenMassey1) reported

    @SteveMiami3 @HSBC_UK @BBCCiN And it was all forms forms of payment not just cards. Perhaps understand the problem first before commenting? Or is this “modern life” in that you don’t bother to read or investigate anything?

  • Tigershout2 Tigershout (@Tigershout2) reported

    @HSBC_UK how am I supposed to use my account? You have a maximum of 3 devices able to use the app. You cannot login online without the app, live chat cannot help without you logged into your account, & no-one picks up on the support line.

  • NickPat20265806 Nick Patterson (@NickPat20265806) reported

    @HSBC_UK Your bank is sh*t. How can I my baby have a small nap, bath the baby and cook dinner in the time it takes for your customer service agents to pick up a phone and sort out a stopped transfer. Accounts closed.