HSBC

Is HSBC down in Great Offley, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Great Offley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Great Offley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Great Offley, Hertfordshire, England 11/25/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports Near Great Offley, England

Latest outage, problems and issue reports in Great Offley and nearby locations:

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

  • SandraDunn1955 🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported from Dunstable, England

    @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • NyuOtaku Angry Hedgehog litter picking (@NyuOtaku) reported from Marston Moretaine, England

    @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • seannunn seannunn 🥶 (@seannunn) reported

    @HSBC_UK I can’t used telephone banking as the security questions relate to recent transactions which I have no access to. You seem to be the only bank which doesn’t support this. What are the other banks doing different? There are plenty of people on Twitter telling you what the issue is

  • mattiecrux Mat 🏳️‍🌈🏳️‍⚧️ (@mattiecrux) reported

    Don't bother applying for the switch offer that @HSBC_UK is offering - met all the criteria by close of May and still haven't received the £170 payment despite 4 half hour calls to their (overseas) "support" centres. Cc. @MoneySavingExp who I found the offer through originally

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @HSBC_UK @_dannyvfx HSBC update today… still not working

  • dehaworth David Haworth (@dehaworth) reported

    @HSBC_UK @HSBC_UK you say that there *may* be issues with it, my question is are there *actually* any issues with it? What’s the problem with just letting the app run like every other bank does? Why artificially prevent the app running?

  • seannunn seannunn 🥶 (@seannunn) reported

    @HSBC_UK your telephone customer service is terrible and your Twitter customer service is just full of copy and paste answers. Are there any humans available to resolve your issue with my online banking app?

  • BenGoldsmith Ben Goldsmith (@BenGoldsmith) reported

    Retail banking customer service is so poor, so bureaucratic, so patronising, their systems are so painful to deal with, that a world in which crypto becomes the principal means of exchange is starting to look more appealing to me at least. @HSBC_UK is particularly awful.

  • lovefromlulu_x lovefromlulu (@lovefromlulu_x) reported

    @HSBC_UK It was eventually resolved by sitting for two hours while one of your staff rectified the matter. My complaint remains open after offering a measly sum for compensation for your terrible service. I am approaching the FCA.Have you heard the saying 'two many cooks spoil the broth'?

  • dehaworth David Haworth (@dehaworth) reported

    oh @HSBC_UK, when I saw an update to your iOS app today, I thought you'd updated it to remove your deliberate block on ios16 beta but sadly no. I still can't get in...

  • cainvestorguy Investor Guy (@cainvestorguy) reported

    @_dannyvfx @HSBC_UK @chrissmith7979 it’s a beta, not an official release, you take the risk of apps not working if you install it, as is very clearly outlined when installing. no app developer will guarantee functionality until official release in September

  • DarranHamer Darran Hamer (@DarranHamer) reported

    @HSBC_UK @_dannyvfx I’m using public beta of iOS 16 and yep - can’t log in at all, and given the app is necessary to generate security codes, am completely stuffed. Every other banking app I have works fine, come on HSBC sort this out.