HSBC status: access issues and outage reports

Problems in the last 24 hours in Chalton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Chalton, England

Latest outage, problems and issue reports in Chalton and nearby locations:

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 18 minutes ago from Marston Moretaine, England

  @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

• 
  ⭕️ Natasha “Tashster”® 🏳️‍🌈 (@Tashster) reported 20 minutes ago from Milton Keynes, England

  Anyone else’s @HSBC_UK mobile banking app down? ‘Unable to access your UK accounts at the moment..’ Well great; but I’m not a billionaire so my ‘UK accounT’ is the only account I got so pls can you fix this soon HSBC. I need to keep track of money leaving! #HSBC #HSBCDown.

• 
  caitlin barker (@caitlin68508196) reported 20 minutes ago from Leighton Buzzard, England

  @Rainbow_L_S @nippa77 @HSBC_UK I’ve got the same issue

• 
  🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported 20 minutes ago from Dunstable, England

  @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

• 
  it's me...B! (@michaeljcbrooks) reported 23 minutes ago from Hertfordshire, England

  @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

• 
  Mark sharples (@marksharples1) reported 24 minutes ago from Great Offley, England

  @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 46 minutes ago from Marston Moretaine, England

  @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

• 
  The Metrologyst. (@AlexGutierrezV7) reported 53 minutes ago from Chalton, England

  @HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Hackney (@dithespy50) reported 1 minute ago

  @HSBC_UK what a mess of a banking service you are!! Disgusting. And no I don't want to DM you because nothing happens thereafter!! You shouldn't be allowed to call yourselves a bank!

• 
  Zezuru King (@charlieplaya) reported 2 minutes ago

  @HSBC_UK This is one of the worst banks I have dealt with, no customer care at all, avoid opening an account with them especially Business account

• 
  Richard Kennedy (@RichardKennedy) reported 3 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Carly (@limebean) reported 3 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  DailyDOOH #AdTECH #DOOH #AI (@DailyDOOH) reported 9 minutes ago

  I know it doesn’t work this way but I have been a customer of @HSBC_UK for over 40 years (when it was simply Midland Bank) and have had, at times, three current accounts and a mortgage with them so why don’t I ever get invited to @QueensTennis as a guest?

• 
  Zlatan1985 (@Zlatans1985) reported 15 minutes ago

  @DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....

• 
  AI Enthusiast (@aici_interiors) reported 17 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!

• 
  さぶろう (@Sub_Low19) reported 19 minutes ago

  Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.

• 
  Gaurav Yadav (@GauravYadav0608) reported 21 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340

• 
  Mark (@MorganMF9867) reported 22 minutes ago

  @HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!