HSBC status: access issues and outage reports

Problems in the last 24 hours in Chalton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chalton, England

The most recent HSBC outage reports came from the following cities: Hatfield.

City	Problem Type	Report Time
Hatfield	Mobile App	2 months ago
Milton Keynes	Mobile App	3 months ago
Luton	Mobile App	10 months ago
Hatfield	Mobile App	1 year ago
Leighton Buzzard	Transactions	1 year ago
Leighton Buzzard	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Chalton, England

Latest outage, problems and issue reports in Chalton and nearby locations:

• 
  caitlin barker (@caitlin68508196) reported 3 minutes ago from Leighton Buzzard, England

  @Rainbow_L_S @nippa77 @HSBC_UK I’ve got the same issue

• 
  The Metrologyst. (@AlexGutierrezV7) reported 8 minutes ago from Chalton, England

  @HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 9 minutes ago from Marston Moretaine, England

  @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

• 
  ⭕️ Natasha “Tashster”® 🏳️‍🌈 (@Tashster) reported 11 minutes ago from Milton Keynes, England

  Anyone else’s @HSBC_UK mobile banking app down? ‘Unable to access your UK accounts at the moment..’ Well great; but I’m not a billionaire so my ‘UK accounT’ is the only account I got so pls can you fix this soon HSBC. I need to keep track of money leaving! #HSBC #HSBCDown.

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 24 minutes ago from Marston Moretaine, England

  @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

• 
  it's me...B! (@michaeljcbrooks) reported 26 minutes ago from Hertfordshire, England

  @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

• 
  🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported 30 minutes ago from Dunstable, England

  @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

• 
  Mark sharples (@marksharples1) reported 55 minutes ago from Great Offley, England

  @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stevie (@StevieeeWx) reported 5 minutes ago

  @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

• 
  Brogan (@Brogan_P) reported 7 minutes ago

  @HSBC_UK You have to be the worst bank I've ever used. Despite the amount of money I have invested, the service you provide is dreadful. Now you've suspended mobile banking for no reason. I am done with your substandard insulting service.

• 
  Simon Heron (@siheron) reported 8 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Mrs Whits (@lizflenley) reported 20 minutes ago

  @HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!

• 
  Ad (@Sidaway_) reported 21 minutes ago

  @HSBC_UK think your service is second to none, the app is brilliant, and being able to update my phone number within minutes is a game changer. 👌🏼

• 
  Awenaio (@awenaio) reported 24 minutes ago

  @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

• 
  Helen Todd (@HelenTodd3) reported 24 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  Distrbution Alpha (@Dist_Alpha) reported 25 minutes ago

  @HSBC_UK 2hrs of phones calls, 1 of which waiting to speak to someone. 20 mins of online chat. And still, no one is able to explain why my business debit card is blocked or has unblocked it. Why should anyone have a business account with you with such shoddy service?

• 
  Teds (@Tedtalks13) reported 27 minutes ago

  @HSBC_UK @WalsallCouncil Whenever your board is ready and want to actually get answer with out gaps you have my number and if I hadn’t of wiped bottoms on the energy legals via foi you would of been in **** of tax payers money

• 
  Lynn Hamer (@evilbluebird) reported 29 minutes ago

  2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account