HSBC status: access issues and outage reports

Problems in the last 24 hours in Chalton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Chalton, England

Latest outage, problems and issue reports in Chalton and nearby locations:

• 
  The Metrologyst. (@AlexGutierrezV7) reported 11 minutes ago from Chalton, England

  @HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.

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  ⭕️ Natasha “Tashster”® 🏳️‍🌈 (@Tashster) reported 14 minutes ago from Milton Keynes, England

  Anyone else’s @HSBC_UK mobile banking app down? ‘Unable to access your UK accounts at the moment..’ Well great; but I’m not a billionaire so my ‘UK accounT’ is the only account I got so pls can you fix this soon HSBC. I need to keep track of money leaving! #HSBC #HSBCDown.

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 19 minutes ago from Marston Moretaine, England

  @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

• 
  caitlin barker (@caitlin68508196) reported 22 minutes ago from Leighton Buzzard, England

  @Rainbow_L_S @nippa77 @HSBC_UK I’ve got the same issue

• 
  it's me...B! (@michaeljcbrooks) reported 37 minutes ago from Hertfordshire, England

  @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 39 minutes ago from Marston Moretaine, England

  @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

• 
  🐟Dame Rainbow Warrior 💙#JOHNSONOUT 🇪🇺 (@SandraDunn1955) reported 55 minutes ago from Dunstable, England

  @PhilMyers53 @HSBC_UK So daft it takes so long to "unblock". Perhaps you're going to get a new card now incase someone has got hold of your details? I know my daughter had a similar problem with unauthorised payments. 3 cards later the problem was solved!

• 
  Mark sharples (@marksharples1) reported 56 minutes ago from Great Offley, England

  @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@mattyblinkster) reported 1 minute ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Vishal Dattani (@VishalDattani8) reported 3 minutes ago

  @HSBC_UK I need to use the mobile site to login to check my investdirect account but it takes me about six ******* times to finally log in. Before I used to get to the approval stage and it would automatically open up my dashboard but on no you had to ruin it.

• 
  TS (@PZR311067) reported 5 minutes ago

  @HSBC_UK @rosieerooo22 Same with us, a/c upgrade on joint account, did 5 Hard searches each on our credit file because you upgraded to wrong account, and to fix it you did more, complaints team a joke, now with FOS to sort as in one go you have destroyed a perfect credit rating.

• 
  Diane Hackney (@dithespy50) reported 6 minutes ago

  @HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 6 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  prem sai charan (@premsaicharan) reported 10 minutes ago

  @HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC

• 
  Christian Lam (@ChristianL94056) reported 13 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality

• 
  Andrew Hill (@AndrewRHill7) reported 19 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  حسين سجاد حسين (@HusseinSajjad89) reported 19 minutes ago

  @aptherazor @HSBC_UK I had the same issue with Lloyd's many many years ago. Had to take someone I knew personally to sort it out.

• 
  Yvonne Dickson (@YDDelia) reported 23 minutes ago

  @HSBC_UK what is going on re your ISAs. It’s been 3 months since I did an internal ISA transfer and nothing has been done. A formal complaint has got me nowhere and can’t even get a timescale. Absolutely shocking customer service.