HSBC status: access issues and outage reports

Problems in the last 24 hours in Marston Moretaine, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Marston Moretaine, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Marston Moretaine, England

Latest outage, problems and issue reports in Marston Moretaine and nearby locations:

• 
  The Metrologyst. (@AlexGutierrezV7) reported 1 minute ago from Chalton, England

  @HSBC_UK A help from a bank is sign a dead sentence for you salary the rest of your life, careful people don’t trust them.

• 
  Dee (@DeeHunnie) reported 16 minutes ago from Bedford, England

  Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

• 
  Mark sharples (@marksharples1) reported 20 minutes ago from Great Offley, England

  @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

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  Angry Hedgehog litter picking (@NyuOtaku) reported 22 minutes ago from Marston Moretaine, England

  @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

• 
  Joey (@joey_geoloog) reported 35 minutes ago from Roxton, England

  @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

• 
  caitlin barker (@caitlin68508196) reported 38 minutes ago from Leighton Buzzard, England

  @Rainbow_L_S @nippa77 @HSBC_UK I’ve got the same issue

• 
  ⭕️ Natasha “Tashster”® 🏳️‍🌈 (@Tashster) reported 43 minutes ago from Milton Keynes, England

  Anyone else’s @HSBC_UK mobile banking app down? ‘Unable to access your UK accounts at the moment..’ Well great; but I’m not a billionaire so my ‘UK accounT’ is the only account I got so pls can you fix this soon HSBC. I need to keep track of money leaving! #HSBC #HSBCDown.

• 
  Dee (@DeeHunnie) reported 50 minutes ago from Bedford, England

  @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 60 minutes ago from Marston Moretaine, England

  @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 5 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  hezron941 (@hezron941) reported 5 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 7 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  EA (@Trifecta55) reported 8 minutes ago

  @HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help

• 
  Suzanne McGowan (@Suzanne36861284) reported 10 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

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  Suzanne McGowan (@Suzanne36861284) reported 11 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

• 
  H-D (@HDGauvin) reported 13 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  Alex Roebuck (@AlexRoebuck) reported 15 minutes ago

  @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

• 
  Laurelin (@SnufflebeanYarn) reported 16 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  Kyle (@kyle213187) reported 21 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account