HSBC status: access issues and outage reports

Problems in the last 24 hours in Bedford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  Joey (@joey_geoloog) reported 5 minutes ago from Roxton, England

  @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

• 
  Dee (@DeeHunnie) reported 17 minutes ago from Bedford, England

  Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

• 
  Dee (@DeeHunnie) reported 33 minutes ago from Bedford, England

  @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 37 minutes ago from Marston Moretaine, England

  @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 41 minutes ago from Marston Moretaine, England

  @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

• 
  Paul Needle (@PaulNeedle1) reported 51 minutes ago from Rushden, England

  @DriverPotter @HSBC_UK Hoping Julie gets a "dressing down" from HSBC too. No excuse for bad and insensitive management

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Warren 🇺🇦 (@Sionilo) reported 2 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  lolGriffin (@SwiftMythik) reported 3 minutes ago

  @HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good

• 
  Windsurf.KE ☀️ (@XRPinKE) reported 4 minutes ago

  @HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits

• 
  T Bolts (@Marathon_Tardis) reported 9 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Teddy (Theodora) Leppington (@TeddyLeppington) reported 10 minutes ago

  @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

• 
  Suzanne McGowan (@Suzanne36861284) reported 12 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  Sarah Jones (@jonesy_sa) reported 13 minutes ago

  @pjn151 @HSBC @HSBC_UK I’ve had a community account with Lloyds before so hoping they can help.

• 
  Nick (@iamN_I_C_K) reported 14 minutes ago

  @HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?

• 
  Joe Langley (@langlineer) reported 16 minutes ago

  @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

• 
  Ruchee Dudeja (@DudejaRuchee) reported 19 minutes ago

  @HSBC_UK recently I moved from Hsbc basic account to Advance but didn’t get the £200 credit ? Can someone check and help pls