HSBC status: access issues and outage reports

Problems in the last 24 hours in Bedford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  Paul Needle (@PaulNeedle1) reported 5 minutes ago from Rushden, England

  @DriverPotter @HSBC_UK Hoping Julie gets a "dressing down" from HSBC too. No excuse for bad and insensitive management

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 7 minutes ago from Marston Moretaine, England

  @HSBC_UK why it's so hard to contact u by phone? Your website it's a nightmare and you mobile bank app it's ridiculously basic. I can't belive @lacaixa has a better system than an international bank.

• 
  Angry Hedgehog litter picking (@NyuOtaku) reported 12 minutes ago from Marston Moretaine, England

  @HSBC_UK That's not the problem. You sell a insurance cover and u don't give the essential information. You just receive the payment every month but the insurance cover service is hard as hell to contact them. You force people to use your website and the password system is horrendous

• 
  Joey (@joey_geoloog) reported 31 minutes ago from Roxton, England

  @HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks

• 
  Dee (@DeeHunnie) reported 44 minutes ago from Bedford, England

  Poor poor service from @HSBC_UK in bedford today. 45 min wait just to change name on a/c - so much for Premier

• 
  Dee (@DeeHunnie) reported 59 minutes ago from Bedford, England

  @HSBC_UK it’s bereft of any staff in Bedford today. Dismal service #bedford #CustomerExperience #poorcustomerservice

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Roberts (@AdvocateRed7) reported 4 minutes ago

  @HSBC_UK your mobile banking app is not working properly, it lets me scan my thumb to log in and then freezes? I’ve since deleted the app and reinstalled it but it’s still doing it! Also what will you do with pictures of myself and ID I had to provide to set the app back up???

• 
  nistaghm (@nistaghm) reported 5 minutes ago

  @HSBC_UK Hello. I am currently in the UK. I cannot log into my mobile app because SMS codes are not arriving at my Kazakhstan phone number. Can you help me reset my access or change the number?

• 
  TS (@PZR311067) reported 6 minutes ago

  @HSBC_UK @rosieerooo22 Same with us, a/c upgrade on joint account, did 5 Hard searches each on our credit file because you upgraded to wrong account, and to fix it you did more, complaints team a joke, now with FOS to sort as in one go you have destroyed a perfect credit rating.

• 
  Gallagher (@MJPGallagher) reported 7 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Luke Holbrook (@Holbrookshots) reported 9 minutes ago

  @HSBC_UK hi guys. Is it possible to get a custom bank statement generated? A support agent told me yesterday that it was possible, but now another one is saying it isn’t. It’s 2026 & other banks do this - especially since it’s for a business loan application.

• 
  Rifat Erdem Sahin (@rifaterdemsahin) reported 13 minutes ago

  @HSBC_UK @NatWest_Help is there a forex financial service? if so which currencies are listed?

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 14 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Alex Roebuck (@AlexRoebuck) reported 16 minutes ago

  @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 17 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 18 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?