HSBC

Is HSBC down in Welwyn Garden City, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Welwyn Garden City, Hertfordshire, England 11/04/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Withdrawals
United KingdomLondon Mobile App
United KingdomBarnet Website
United KingdomBarnet Website
United KingdomLondon Website
United KingdomLuton Mobile App

Community Discussion

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HSBC Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • acaciathorns Nish (@acaciathorns) reported

    @HSBC_UK I have called and messaged about my account and either been cut off or chat replies a long while later (my in-app notifications do not work). Can I please get some support?

  • busy_whizzy Busy Whizzy (@busy_whizzy) reported

    Hi @HSBC_UK an elderly relative has received fraud alert texts for genuine payments to newly opened savings accounts and tried to call the Fraud Prevention team only to be told the system is down + call back later. What's the ETA for the system coming back up to confirm them?

  • magdalenakgould Magda Gould (@magdalenakgould) reported

    @HSBC_UK, according to your website there are no available branch appointments to make a CHAPS payment anywhere between Cornwall and London. Please tell me it's a system glitch?

  • achutbhandarkar 🇮🇳Untouchable Treasurer🇮🇳 #savesoil (@achutbhandarkar) reported

    @HSBC_UK What is the customer service email for HSBC UK. No one ever picks the phone and it cost a lot to make international calls.

  • mcaballeros680 Maikel (@mcaballeros680) reported

    @CarrotSmelly @HSBC_UK I suggest you dm @TylerFxl to fix your account immediately

  • Graham_________ Graham Parker (@Graham_________) reported

    @HSBC_UK Are you having problems with your App? I have been trying to log on now for over an hour.

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @meganjherbert @WeDontHaveTime We need a law to stop big companies (hello @HSBC_UK ) refusing to support older App versions and only supporting Apps which run on newer models. My android 6 is perfectly fine thanks, so why can't companies keep Apps that work?

  • RachelHolmes RachelHolmes (@RachelHolmes) reported

    100% HSBC are the worst @HSBC_UK Must have the WORST Possible customer service department in the world of any company/business/ #Shocking

  • AlexPop53750233 Alex Pope (@AlexPop53750233) reported

    @sue_ashcroft @HSBC_UK @WhichUK Could agree more. Absolutely awful service. I’ve been with the bank roughly 35 years and after multiple frustrations will now be leaving the bank. Don’t know if any of the others will be better but they can’t get worse than HSBC!

  • ChrisLee4 Chris Lee (@ChrisLee4) reported

    @HSBC_UK hi I'm trying to send some money to a business but when I click 'check payee details' it says 'this feature is currently unavailable (error 503)'