Is HSBC down in Welwyn Garden City, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (11%)
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Login (9%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hatfield |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
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HSBC Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Mark sharples
(@marksharples1) reported
from
Great Offley, England
@HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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AO
(@Adeolu_98) reported
from
London, England
@HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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ncd_dad
(@ncd_dad) reported
@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!
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LJ Hartley
(@ljh38257) reported
@HSBC_UK now locked out of both mobile and online banking. Need access to this account ASAP
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK three weeks after announcing you’re closing branch’s still no communication with customers affected as to what’s happening? Excellent customer service not
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Dan Brooks
(@DanBrooks_1) reported
@HSBC_UK how do I cancel my HSBC credit card account please? I don’t have access to online banking or the mobile app. I have just cleared the balance.
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Aaron
(@_aaroncater_) reported
@ryanshelton2011 @HSBC_UK Totally agree! Need too see managing payees in the app in a matter of urgency! Nothing is simple with @HSBC_UK . Please raise this immediately and if I don’t see this within a month then I’m gone! Only just joined too and I’m not happy. App keeps going down too!
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Suzanne Austin
(@Suzichoo) reported
@HSBC_UK Oh i do not intend taking or spending any more of MY time detailing for you the appalling service being delivered to your business customers it’s outrageous and very disappointing! I am currently sat in a high street branch trying to resolve my issues
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Leon Brown
(@_LeonBrown) reported
After 4 hours I gave up. Is your call centre even answering the phone? I'm really disappointed with @HSBC_UK - this is the third serious issue I've had with you this year.
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Pooja Tyagi @fitnessByYou
(@PTbeCrazyMedi) reported
@HSBC_UK So frustrating that HSBC UK do not have any other alternative to connect with customer support even in case of emergency. U want your customer once out of UK to call using international charges which is huge. I am unable to logon else would have done used chat support.
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Polly1954
(@Polly004f) reported
@HSBC_UK Why do I need to call. Is this a known issue and if so when will the fix be available. Running latest version of app on iPad.
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DDTWEETS
(@DiillonD) reported
@HSBC_UK You have terrible customer service..very very poor understanding.. Been passed to two agents who didn’t understand only to have the phone put down after being referred to a ‘specialist’