Is HSBC down in Welwyn Garden City, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Website (11%)
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Login (8%)
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Transactions (5%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: London, Hitchin, Welwyn Garden City, Enfield Town and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Hitchin |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Mark sharples
(@marksharples1) reported
from
Great Offley, England
@HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Davies
(@Scooterza75) reported
@HSBC_UK Yes. Not really good enough in this data age we live in. Try importing that into excel and see how you fare! Awful!
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Becca (she/her)
(@SweetPepperKoL) reported
@HSBC_UK is the app having issues. Keep getting a service unavailable message.
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Miss C EYFS
(@missfcNQT) reported
Absolutley appalled by @HSBC_UK customer services. Been cut off the phone multiple times and no one is offering any help or assistance when I have no access to money whilst travelling abroad #hsbc #unhappy #abroad
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🌹 Rosie Greene 😷 🇺🇦🙏
(@cnbcwatcher90) reported
@misspaulalondon @HSBC_UK @HSBC Seems to be the standard since the pandemic. Those clothes look more suitable for going shopping or college lectures than working in a bank. Even a shirt and trousers with no tie would look better
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Matt Tyas
(@MattTyas) reported
@HSBC_UK Terrible service applying for a mortgage with you. Your online document uploader does not work (PC / Mac, any browser) but we’re told on the phone ‘that’s never happened’. We’ve taken documents to branch but they have been lost and never uploaded on our behalf.
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Emily Windham
(@emilykwindham) reported
Disappointed by poor service from @HSBC_UK - all I want is to open a 2nd current account as an existing customer! 3 phone calls and 1hr 30 mins later still haven’t got anywhere - told to phone back later and that I could expect to wait >2 hours on hold to get it sorted 🤯
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Ryan King
(@RyanKing2612) reported
@HSBC_UK Sorry im at work , be nice if you could just sort the website out, been down for over 24 hours now
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Kieran McAndrew
(@kieranmcandrew) reported
@HSBC_UK @Tibble29 I have the exact same issue. I’ve been unable to access HSBC for 3+ months now… how do I access without being logged in via phone and not knowing my password for online?!!
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Stuart Wilson
(@CatsPoliticsETC) reported
@HSBC_UK Why are you always so slow adding compatibility for your banking app for iOS Betas? All my other bank apps work, except HSBC! It's really shocking, and totally unhelpful as I need to be able to log into the app to get my digital key.
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Chris Preece
(@preeko) reported
Going to change banks from @HSBC_UK had enough now. They are not interested in personal accounts. Counter service is 9.30-16.30 Mon-Fri so to go you have to take time off work to go. Only to get there and find the counter is closed all day. Nothing on their website to say this