Is HSBC down in Welwyn Garden City, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Mark sharples
(@marksharples1) reported
from
Great Offley, England
@HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Yarrow
(@YarrowDan) reported
@HSBC_UK I’ve been trying to contact your help line, and much like last time I tried to call I’ve been waiting for over 30 mins. I’ve tried you online chat service, but they can’t help, and told me I must call. Why are your phone lines so understaffed? Can someone call me?
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Paul Oz
(@PaulOz) reported
@HSBC_UK Does anyone actually answer the phone at your place? On hold now for 40 minutes. Online chat is 'system error'. Despicable service levels!
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Simon Whalley
(@SimonWhalley1) reported
@HSBC_UK @MartinSLewis Trying to open a savings account online but told that I’m not a U.K. taxpayer - even though i have been since starting work 20+ yrs ago and have never earned money overseas. I’ve tried calling but given up as taking too long, really bad service. Pls help.
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Ady Viggars
(@ShadeyAdy) reported
@HSBC_UK does anyone still work here? 3hrs on the phone trying to sort help to buy ISA. Cut off twice. No one seems to know what they’re doing.
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🕷️🇪🇺 🇬🇧 Uitlander
(@Uitlander) reported
@HSBC_UK I think its important to highlight the problems your inept approach to security for elderly customers causes in public. Sunlight is the best disinfectant.
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Carrieosaur Not An Expert
(@Moodleland) reported
@carolinefff @HSBC_UK They wouldn't have given that a second thought ir put in any research at all. Don't they realise this is a slow motion car crash and they've stepped right into it .. completely blinkered.
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Rachel Shenton
(@RachelShenton) reported
@HSBC_UK can you call me urgently. I’ve been trying to contact you for over a week…I’ve spent hours on hold, been cut off, told I’d get a call back (didn’t) and the issue still isn’t resolved 😢
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Andy Smith
(@AndySFootyRef) reported
So I’ve spent a total of 2.5 hours trying to speak to someone about my account @HSBC_UK and still nobody answers. I tried to use the chat facility and after waiting 50 minutes, still nobody replies! Disgraceful service #awful
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Matthew Robert Davies
(@Matt2Dee) reported
@DommiFox @HSBC_UK Finally got through. Dude can’t find a reason why it was closed but said open a new one and email for previous statements. I’m on the phone to them so can’t they email them. Why would I open a new card, gut my credit score and rely on a service that has failed me? On hold again.
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Cerian Shaw
(@CerianShaw) reported
@HSBC_UK anyone working today? 47 mins and waiting for someone to pick up the phone!! You call that customer @service!!