Is HSBC down in Welwyn Garden City, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (14%)
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Transactions (7%)
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Withdrawals (1%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: Barnet, London and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Website | |
| London |
Website | |
| Luton |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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paul simmons
(@paulsim55825613) reported
from
London, England
@HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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lara barstow
(@lara41311249) reported
@HSBC_UK My boyfriend hasn’t been able to log into his mobile banking for two days now, and still cannot access it, nor can he access his online banking. We need this to send our bills etc.
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trains of jupiter
(@JupiterTrains) reported
@HSBC_UK hi, I had a call with your Indian call centre about online access to my online mortgage account. They couldn't resolve it and said they would get IT helpdesk to call, but I haven't heard anything. Can you please let me know how to contact the UK based it help desk please
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Blue Line
(@blueline00) reported
@HSBC_UK terrible customer service. I get errors while attempting to add a payee. Via chat you tell me to call. 25 minutes waiting and then the call dropped. Now trying again but no one answers. #hsbc
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Cameron
(@CameronC66) reported
@HSBC_UK I have been privately messaging you but not getting any replied I’m so annoyed can you please help!!!!
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فارس
(@fars44577331) reported
@HSBC_UK I am from Saudi Arabia. I entered several forex companies and made a lot of profits, and then these companies take my profits. I want to know if I have accounts with you in the bank, so please help me. What is required of me
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Bexter
(@Bexj78) reported
@HSBC_UK hello. I got a new mobile yesterday, transferred all my apps across but didn’t activate my HSBC app before I wiped my old phone. Now I can’t activate the app on my new phone as I can’t generate a secure key! Please can you help. 🤯😵💫
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Scott Fowler
(@sfowler49) reported
@itvMLshow @ITV I've done a balance transfer to an @HSBC_UK credit card but they haven't paid off the other card. I've contacted them but been told it could take 10 working days for an answer. Not great, I tried to cancel the transfer but they insisted it was too late. Actually worried about it
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Miranda Dawe
(@MirandaDawe) reported
Absolutely bonkers/infuriating customer service from @HSBC_UK- first they do a random dispute on a payment I was happy to make then in trying to sort it I'm now onto my third call after first being cut off mid chat; then put on hold so long I went to the main switchboard- bizarre
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Govlover MD
(@GovloverMD) reported
@HSBC_UK Yes, like how you stole @Bitchute ‘s money. It’s their money, not yours. Disgusting, greedy, activist bankers. I pray your house of cards comes crashing down as soon as possible.
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Tim C
(@timralph30) reported
@HSBC_UK @HSBC @JulieMarsonMP why do you have such shocking customer service? Five times been promised/phone call back fromsenior complaints managers … five times NOTHING!!!! Liars. Incompetent, inept and a shambles of a bank!Shame on you. 🤬Also breached equalities act 2010 😡