HSBC

Is HSBC down in Welwyn Garden City, Hertfordshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Welwyn Garden City, Hertfordshire, England 04/12/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (15%)

    Transactions (15%)

  3. Website (14%)

    Website (14%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London, Watford and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Transactions
United KingdomWatford Website
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • paulsim55825613 paul simmons (@paulsim55825613) reported from London, England

    @HSBC_UK Midland Bank would never say “ Try in a bit” sort your **** out HSBC

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • sluicesnorky SNORKY (@sluicesnorky) reported from Borehamwood, England

    @HSBC_UK your customer service over the phone is not something to be desired.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • ShelbyLoasby Shelby Loasby (@ShelbyLoasby) reported from Welwyn Garden City, England

    @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • thebeckysmith Smith In The Shade (@thebeckysmith) reported

    @claireW2023 @HSBC_UK @HSBC Getting the same code, phone number is down and website can't pull my accounts, gonna get charged for a couple of bills due out today. Keep getting directed to a website that's definitely not open 24 hours today. Feeling spooked about them having my money.

  • WeeLynnU Wee Lynn (@WeeLynnU) reported

    @HSBC_UK I gather the apps not working for bill payments. Any chance we get an update? Mob Chat quoting 90 mins for someone to speak to.

  • ChantelleLadei2 Chantelle Ladeinde (@ChantelleLadei2) reported

    @HSBC_UK can you get your app fixed please, been trying to access my account for nearly 2 hours!!!

  • PinkSophs Sophie Newton (@PinkSophs) reported

    @HSBC_UK Very annoying that your website states there are no problems when over 5000 people have reported problems. I can’t access my accounts or use my cards! 😡

  • Dannyuk66 Danny midani (@Dannyuk66) reported

    @HSBC_UK is your system down

  • sew_withtheflow flaura and fauna 🌱🇺🇦💙 (@sew_withtheflow) reported

    Hi @HSBC your @HSBC_UK team needs to immediately address the current app and payments issue. Thousands with no access to their money.

  • tombstone3146 craven (@tombstone3146) reported

    @HSBC_UK can some one please tell me what's going on with the hsbc app I have been trying to log in and I get an error message api_103

  • LFurcea Larisa.Furcea (@LFurcea) reported

    @hannah_pinnock @HSBC_UK Hey same here, I can log in but can’t acces my account omg I m so happy it s an error and not my account being hacked or suspended

  • MahaveerMunoth Mahaveer Munoth (@MahaveerMunoth) reported

    @HSBC_UK mobile app and online banking both failing with error messages API 103 error since 20:00 hrs. While the status page says all services are up and running. Can you please confirm if any issues and by when service can be up?

  • Molliebobs27 Mollie Mills (@Molliebobs27) reported

    @HSBC_UK Why isn't online banking working? Loads of us are concerned about our money!!