Is HSBC down in Welwyn Garden City, Hertfordshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent HSBC outage reports came from the following cities: Borehamwood and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Borehamwood |
Login | |
| St Albans |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| London |
Login | |
| London |
Withdrawals |
Community Discussion
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HSBC Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Same issue for past 3wks...still same today
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Mark sharples
(@marksharples1) reported
from
Great Offley, England
@HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?
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Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
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it's me...B!
(@michaeljcbrooks) reported
from
Hertfordshire, England
@HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.
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Shelby Loasby
(@ShelbyLoasby) reported
from
Welwyn Garden City, England
@HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.
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manmohan
(@manmohan) reported
from
Watford, England
@HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Andy Ball
(@AndyJBall) reported
from
St Albans, England
@HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?
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Marius Fanu
(@mariusfanu) reported
from
London Colney, England
@HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀
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Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
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Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.
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seiferxin
(@seiferxin1) reported
from
London, England
@HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.
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Hifzur Rahman
(@hyfzur) reported
from
Watford, England
@HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!
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Dorothy Cohen
(@Dorothy737) reported
from
Barnet, England
@HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???
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Stephen Hines
(@hines_stephen) reported
from
London, England
@HSBC_UK @PostOffice Can either of you help?
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TNR PHOTO
(@TNRphoto) reported
from
Enfield Lock, England
@LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ms W Dannan 🦄 (aka Woody)
(@Ms_D_Sci) reported
@etaknipsa @HSBC_UK That's unbelievable. So sorry for what you're going through. I am actually really annoyed about it. Perhaps I shouldn't be. As my issues is minor.
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sam
(@5ammason) reported
@HSBC_UK absolutely shocked that 3 people in the Indian call centre refused to raise a complaint, also had no idea what a subject access request was so i can find out myself what's happening on my account. Surely they have to follow rules? This is a legal right yet !
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Ms W Dannan 🦄 (aka Woody)
(@Ms_D_Sci) reported
We get to @HSBC_UK Warrington at 15.15, and they speak to us 10 minutes later. Then we get asked to sit down, but we might not get seen before they close at 16.30. This has got to be the worst customer service ever.
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Rupert Wood
(@RupW) reported
@HSBC_UK I couldn't block my card on the app, only option is 'Activate', so I guess you've already posted me a replacement (was about to expire). Eventually manged to block on website. But if I now report the card lost, will that count as old one lost or the new one? Thanks!
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Sean Connick
(@SeanConnick10) reported
@HSBC_UK I have provide a police crime number , ombudsman number and statement from the police. Awful customer care. This needs sorting asap!
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Zafar
(@alikhaz_is) reported
@HSBC_UK A new one for me, i have a credit card from you and am trying to make a payment and its not working through the app and on the phone the person seems confused ie that i am trying to give you money
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Mutti
(@sarah_mutti) reported
@HSBC_UK you haven’t been helped but you sent me back into a loop I have already spent lots of time in. At the other end of your “customer service” are real, perhaps vulnerable people who need more than a general phone line with response times in hours, and message bots which can’t cope.
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Claire Hall
(@ClaireEH2891) reported
@HSBC_UK worst customer service I have ever experienced, have sent a DM, let’s see if they reply!
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robertjennings
(@rothbert) reported
@HSBC_UK Can you transfer the money transferred to my bank card I have had to dispose of to my bank account.. what is the problem!!! Dissatisfied again with HSBC