Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Hazelesque, but ✨festive✨
(@Hazelesque) reported
@HSBC_UK I am pleased to see that in your latest update you say that you will soon be able to activate Digital Secure Key on up to 3 devices, which would alleviate some of my concerns around "what if my phone stops working"...
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Andy Whyte
(@AndyWhyte00) reported
@HSBC_UK I’ve also tried to get in contact via the chat function on the website but the bot couldn’t understand my message.
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Andy Whyte
(@AndyWhyte00) reported
@HSBC_UK Ok. I’ll give it a try although it’s worth stressing that 03457 662255 is the number I have been ringing and getting nowhere. So unless you can reassure me that the problems have been resolved on that number it’s not really worth the time, effort and expense to use that again.
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Mel D
(@MelJD46) reported
An irrelevant offer from @HSBC_UK on their website - discount at an Odeon cinema. Wouldnt even know where there is an Odeon, there are local cinemas, its a shame they dont #supportlocal for those who can afford cinema trips
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Chris Holden
(@thechrisholden) reported
@HSBC_UK Very unhappy with the service I have received. I made a complaint and have not had an acknowledgement or anything for over a month. Your chat function isn’t good enough. Please contact me.
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Andy Weston
(@AbnerBrowne) reported
Dear @HSBC_UK - every time I mention the app notification issue, I’m asked if my notifications are turned on. I’ve been asked this several times now and the answer each and every time is ‘Yes, they are always on.’ If they weren’t, I’d understand why they’re not coming through.
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Autumn Jensen
(@autumnjensen) reported
@HSBC_UK I am now getting emails for yet a second account that isn’t mine. I’d really like to keep my info mine. Any help?
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Andy Whyte
(@AndyWhyte00) reported
@HSBC_UK there’s a problem with your phone system. I’ve been trying to ring the mortgage team since yesterday afternoon and having been hold for 10 minutes the line has either gone dead or been answered by someone outside the UK who can’t help. Please sort it.
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Barry Doggett
(@barry_doggett) reported
@HSBC_UK oh dear, been some time that I have needed to use a branch for banking. City branch on Queen Victoria Street like an empty museum. Trying to pay in a cheque, tried 4 machines, all rejected, no queuing at the counter service - painful and time-consuming 😩
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Hazelesque, but ✨festive✨
(@Hazelesque) reported
@HSBC_UK I wouldn't mind using a phone app as a 3rd factor for 3FA, but replacing an air-gapped physical token (w/ challenge-response support no less!) w/ a mobile app based 2nd factor for 2FA is in fact a downgrade from a pure security standpoint & I find being told otherwise patronising