Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Al-Yomi
(@AlYomi2) reported
@HSBC_UK Spoke with the customer services yesterday and has asked me to go back to the branch
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Granit Xhaka
(@GranitX30084199) reported
@TalkTV Use cash or lose it if your with hsbc inform them you are leaving because they are shutting down there branch’s @HSBC_UK shame on you
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Naomi
(@sianmichaela) reported
@HSBC_UK Hi, when will the check payee error be resolved in the app please? I currently can't make transfers. Ref 503 Feature currently unavailable.
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#FirstTMaster
(@FirstTMaster) reported
@HSBC_UK I finally got on after 1 hour. Your agent was no help. I asked for help on how to make a payment. 1) By online. 2) Mobile app. Read instructions but it won't work.
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Conrad Black
(@ConradB81089949) reported
Appalled to hear that @HSBC_UK are closing more branches including the two nearest to me. Been a customer since 1983 and although the online banking is excellent I do sometimes need to go to a branch. 25 mile and 45 minute round trip in thefuture 🤬
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carrie
(@cabowen26) reported
@HSBC_UK awful customer service 😢
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wendie easen
(@wendieeasen) reported
@HSBC_UK I cannot make a payment from my account. It keeps saying “no eligible accounts” please help
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NalediBarron
(@BarronNaledi) reported
@avtsuk @HSBC_UK You're not alone there in your HSBC experience Captain! Outsourcing of call centres is the death knell in the overall, consistently crappy service "offered" to customers by EVERY commercial bank ! (Except of course when they 1. want your money and 2. want to use your money)
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Becca Exasperated 🏳️⚧️🏳️🌈
(@becaexasperated) reported
@HSBC_UK just soent 2.5 hours on “Live Chat” (assistant took 10 minutes to type every one-paragraph response), and on the phone to fraud dept to get a card unblocked. Outstanding service👏🏽😡well done. Have moved pretty much everytjing to @RevolutApp their service is amazing.
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Richard High
(@dukeoftadley) reported
@HSBC_UK to set up online/app banking, I get told on the phone to take photo ID into branch; branch staff sit me down with a phone and we make no progress. Totally shambolic customer service. Thoroughly regretting switching