Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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No1simmo
(@No1Simmo) reported
@HSBC_UK have you got problems transferring current accounts? I have been waiting a long time and communication is terrible 😞
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eamonn mcandrew
(@eamonnmcandrew) reported
@AlishaSunnyAdam @HSBC_UK Because they are not interested in anything but the bottom line If you have a child and have to leave early one day they will have a problem They dont want that ,they want to ring you in morning and say come here like a dog Thousands of staff laid off and they are hiring? Hahaha
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Shaun
(@RacerShaun) reported
@HSBC_UK why is the deposit cheque not working again? It isn’t very environmentally friendly driving to a town just to deposit a cheque
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firoozye
(@firoozye) reported
@HSBC_UK hard to call it Customer Service with HSBC. More like Customer Disservice! On hold for 56 mins with Fraud. They answer put me on hold for 5 mins to read and ... wait for it... promptly disconnect!
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Lord Tony Shaw
(@TONYSHAW21) reported
@HSBC_UK Your having a laugh arnt you !! Have you idiots ever heard of a thing called "customer service"" you should GOOGLE it , may leatlen something you know NOTHING ABOUT
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Paul
(@smokeandwax) reported
Trying to open an account with @HSBC_UK ring the new customer number 03456 040 626 and it won't connect you until you have a HSBC account. Bonkers.
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Karolina
(@KaroGamingg) reported
@HSBC_UK hi I've been getting called multiple times a day by 03450130151 with an automated service to pay credit cards....is this a genuine number? I strongly doubt it since it's happened before but oh my it's sooooo annoying 😭
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Rare Skills Limited
(@rareskillsltd) reported
@HSBC_UK I have sent the details in email. It's been 10 years having account with HSBC, never expected such an unethical approach from them. I might have to shut down my business and lay off 6 of my employees, just because of this. Apologies with £200 credit for these employees & families
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Pip’s $300 Trillion Reset 😀
(@or_pip) reported
Hi @HSBC_UK - I am a Premier customer, and wondered if there’s any complimentary mobile phone insurance provided to me. NB: I don’t need to make a claim, just wanting to understand if I have this benefit as a Premier account holder. Thx
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TPChant #FBPE #Rejoin
(@Tpchant) reported
@HSBC_UK tbh my other financial apps don't have a problem with my version of Android, and as I'm in the middle of changing jobs, I expect it's going to be more convenient to get paid into an account I can manage with an app.