Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Stansted Mountfitchet, Essex, England
The most recent HSBC outage reports came from the following cities: Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Royston |
Login | |
| Broxbourne |
Mobile App | |
| Buntingford |
Mobile App | |
| Bishops Stortford |
Mobile App | |
| Chelmsford |
Mobile App | |
| Chelmsford |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Kay McCamphill
(@kayatthepark) reported
@HSBC_UK Thank u for the update, however I think on this occasion the communication to HSBC customers was awful. There should have been quicker notice issued to customers to advise of the problem and impact. Lessons to be learned.....
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Yartsie123
(@yartsie123) reported
@Richardaharper1 @HSBC_UK There wouldn’t have been a branch open on a Saturday night though would there? This is a very rare event affecting a very very useful service
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Russell Wood
(@RussellWood255) reported
ATM swallowed my @HSBC_UK card for no reason when my account has a healthy balance. Need cash for my son’s birthday surprise today. Not even a ‘sorry’ from customer services. Will be closing all my accounts this week. Hello @santanderuk - you’re getting a new customer!
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Tigershout
(@Tigershout2) reported
@HSBC_UK how am I supposed to use my account? You have a maximum of 3 devices able to use the app. You cannot login online without the app, live chat cannot help without you logged into your account, & no-one picks up on the support line.
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Jenny Anne
(@jennyannew) reported
@HSBC_UK I did message you at 12.16 earlier but you haven’t responded. The issue hasn’t been resolved and it seems like I’m not the only one having a problem. I can log on but cannot use my card. You (not you personally obviously) need to fix it !
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JJ United AFC
(@JJUnitedAFC1) reported
@HSBC_UK It's one thing to randomly text a block on an account at midday on a Saturday (Considering branches shut at 1).. Quite another to deny someone access to their own funds the entire weekend.. -Safeguarding would've been foiling prev. activity..not this😤 #NoNewsIsNoNews
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Peter Franco-Dutch Canuck #rejoin
(@PieterDutchCan7) reported
@HSBC_UK : how can I make a formal complaint about your truly awful service? All in relation to your outage in the UK late yesterday evening
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Clare Gordon
(@ClareGordon1) reported
@HSBC_UK do you think letting my 11 year old daughter be on hold for 1 hour 20 mins(and counting) just to change her address is good customer service? #shocking #cancellingaccount
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TwistedJ
(@scrow2002) reported
@SteveMiami3 @HSBC_UK @BBCCiN Read the actual issue, educate yaself. You'll notice, it wasn't just an app issue. Now go troll elsewhere like a good little sheep
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@RAB360
(@RAB360) reported
@HSBC_UK @GES62 Hi, you having issues with your phone banking? Been on hold for 50 minutes now…