HSBC

Is HSBC down in Stansted Mountfitchet, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stansted Mountfitchet, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stansted Mountfitchet, Essex, England 11/24/2024 19:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (71%)

    Mobile App (71%)

  2. Login (15%)

    Login (15%)

  3. Transactions (6%)

    Transactions (6%)

  4. Website (5%)

    Website (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Stansted Mountfitchet, England

Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:

  • neal_with_an_A Neal Francis (@neal_with_an_A) reported from Stansted Mountfitchet, England

    @HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • JackStoneMason Jack Mason (@JackStoneMason) reported from Chelmsford, England

    @GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1

  • Justin_M_Joy Justin Joy (@Justin_M_Joy) reported from Chelmsford, England

    @HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineC_lod Pauline (@PaulineC_lod) reported

    @HSBC_UK My phone is locked so no one can have ‘a look’ unless they somehow have access to my biometric data in which case they could open the app anyway

  • LML61 Lml61 (@LML61) reported

    @HSBC_UK new online banking portal no longer gives me access to my savings account. WHY! I Want to transfer some money out.

  • y8sey luke (@y8sey) reported

    @HSBC_UK 2 hours 30 mins and counting. 4 agents unable to take a phone number so I can use my card online again? Wtf

  • einsteinagogo Andrew Hancock (@einsteinagogo) reported

    It's a sorry state of affairs when a Business Bank you've Banked with for your entire business years, Midland Bank now @HSBC_UK ,. cannot resolve your issues over the telephone, care, call you back, have someone senior at hand to discuss the fecking SAFEGUARD review!

  • manojbanga Manoj Banga (@manojbanga) reported

    @HSBC_UK @HSBC Waiting for my Advance Debit card for last 12 working days. Your support team is not helping, giving wrong info and blaming covid. Ordered a washing machine which arrived next day so why HSBC unable to deliver a card? #poorcustomerservice #Banking #hsbc

  • _DaG_Ali Alex (@_DaG_Ali) reported

    @HSBC_UK Does anyone ever answer the phones? Been trying to fix a problem since I opened my business account almost a month ago....

  • WinstonHill17 Winston Hill (@WinstonHill17) reported

    @HSBC_UK Not bothering about complaining we’re moving banks , hopefully many others will too. If everyone is working from home then why 30 mins wait? Pathetic

  • dimplehouse Graham Perry (@dimplehouse) reported

    @HSBC_UK I tried to transfer funds to my credit card twice this morning. Both were declined due to a technical issue. What’s the problem?

  • paulatrovalusci Paula Trovalusci (@paulatrovalusci) reported

    @HSBC_UK After 2hrs on the phone, a visit to the local branch and a further 40mins holding I still can’t access my own account!

  • CLRWARE2013 claire (@CLRWARE2013) reported

    Second time I’ve had long waits at @HSBC_UK HSBC customer helpline. 40 mins and still holding. At least they keep telling me How Important I am.