Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (17%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Anderson
(@AndersonKelv) reported
@DuncanCheatle @HSBC_UK I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to HintCrack on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes
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Patrick W. Reed
(@Patrick_W_Reed) reported
@HSBC_UK: I have been trying to contact you for days regarding an ongoing complaint. The service I am receiving is appalling; you have failed to resolve this in the promised timeframe, & today your phone operator hung up on me almost immediately. How do I escalate this complaint?
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James Walker
(@jwalk_88) reported
@HSBC_UK I can't use the HSBC mobile banking app on my Google Pixel 6....is there a fix coming for this?
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MikeI
(@ThisIsMJI) reported
@mr_james_c @HSBC_UK However, there are customers who downloaded the app shortly after release of the phone, prior to its removal and it *appears* to be working. While some have an app that works with the Pixel 6, there’s been no word what’s wrong and so it could be unsecure for all we know!
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Alan Slade
(@AlanSlade1) reported
@HSBC_UK Just checked and this is the update that isn't working on IOS15. Can @HSBC_UK please have a look at it?
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John Swain
(@Oracularclam) reported
@HSBC_UK Yes thanks, Jess, it's working again now. It was just a scary message, and obviously it's impossible to contact the helpdesk 'urgently'! Anyway, thanks for getting back to me and glad it's working again now.
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Krasnerchesstips
(@Krasnerchessti1) reported
@HSBC_UK @jameswhatmough1 It's been weeks and weeks - they clearly aren't working hard enough!
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Ross Campbell
(@Rossall123) reported
@HSBC_UK Hi gang, any idea why I can't get the online banking app on Pixel 6? Is this a Play Store issue, or yours?
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hen
(@heneggchicken) reported
@HSBC_UK Hi, is the business banking website down at the moment? I've lived in about 5 times on pc but it keeps bringing me back to log in screen. I also cannot log in from mobile phone
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John Swain
(@Oracularclam) reported
@HSBC_UK Hi, is there a problem with internet business banking? I'm getting an error message with both our accounts and on different PCs, including after clearing cookies/cache