Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Payne
(@Natalie108p) reported
@HSBC_UK honestly the worst bank. I need to change my phone number. I've been into my local branch who can't do it. I'm not registered for online or telephone banking. I tried to use the virtual assistant who won't help unless I log into my online account. 1/2
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John Crossland
(@JohnCrossland) reported
Activating my @HSBC_UK credit card: 1. Register for online banking 2. Discover I registered for it 13 years ago 3. Enter username 4. Go to website to click forgotten username 5. Receive username 6. Log on with username 7. Enter security key from device thrown away 11 years ago
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Kwok Suen
(@vincentklsuen) reported
@HSBC_UK @HSBC_UK the telephone 📞03457 404 404 you gave me asking me a customer identity number, branch sort code and card number. all these I have not got. how can I do?
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Rise Against the 1%
(@OnePercent_01) reported
@waggit38 @BladeoftheS Some banks offer advisors to go to customers in remote areas where utilisation is low. @HSBC_UK are you offering this service to affected customers who can’t bank online?
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KF
(@KristianFuller6) reported
@HSBC_UK hi, logging into banking and it is trying to register me for digital banking. I have entered sort code and account, dob and passcode and it comes up with blank white screen. I cannot get part this ! Please help !!
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Lisa Martin
(@lisamm75) reported
@werborg72 @HSBC_UK @Barclays I had similar problems in 2019 with an executive account so not much has changed then! Makes a difficult time in your life even more stressful! Sorry for you loss and am glad you are getting it sorted efficiently elsewhere
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Nichole
(@littlewren41) reported
@HSBC_UK discussing my account with an assistant I overheard another read back to a customer all of his details! Address, account number, pin etc! Surely this is a major breach of security.
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Lauren Danielle ✨
(@LrnDanielle12) reported
@woodsycfc @HSBC_UK No, good reminder because I need to try and get it sorted. I was concerned it was a security issue, but apparently it’s not. Just very annoying!
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Michelle Newman
(@mknewman) reported
Bloody atrocious service from @HSBC_UK today. New customer trying to open a new account. What a joke - I’ll go elsewhere. #sickofukcustomerservice
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Kew 🏴☠️
(@kew_hq) reported
@HSBC_UK @AmazonUK Why has my card payments suddenly started being declined? More than enough money in my account, worked fine a couple of days ago the last time I bought something.. and non of your help pages are any help.. what's changed?