Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (13%)
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Website (11%)
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Transfer (9%)
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Withdrawals (1%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Bayfield
(@Karenbayfield) reported
Disappointed not the word (maybe angry/frustrated) @AskNationwide twice to register mums death and now @HSBC_UK deleted my last power of attorney documents to help with dads finances. Whats going on :( (I have enough pressure to deal with)
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🇳🇬
(@JayTolly) reported
@HSBC_UK fix your app asap and stop burying your head in the sand by telling customers there's nothing wrong. People can't access their accounts due to your stupid app and your non chalant attitude!!! #Hsbcapp
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Liam Riley
(@LiamRiley87) reported
Hi @HSBC_UK I'm getting a "service unavailable" error when trying to authorise a payment on the mobile app, are there issues with the service?
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moonlitnight78
(@89riverdale68) reported
@JamesEFoster @HSBC_UK Hi can i ask if you ever got this sorted? I know someone who is having the same problem, i thought you needed ID to take out a credit card?
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joanna warwick
(@lifefrom1975) reported
@HSBC_UK went Guildford branch to help resolve diabolical service friend in s africa hvin. Alison promised she wd email her yesterday. She never. Do i hv to drive 1/2hr again to sort or cd some1 do a radical thing n hv a no. to call branch. Her complaint now reeeeeallly long
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Kate Havard
(@KateHavard3) reported
@HSBC_UK my app is saying it is not working at all
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Lokesh Pande
(@lpande93) reported
from
Basingstoke, England
@HSBC @HSBC_UK your customer support is so pathetic! Wanted to discuss regarding opening a new account and noone picks the phone!! Was on hold for 25+ minutes and noone answered. #hsbc
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David F 💢
(@chevenix) reported
@HSBC_UK Hi, I had a chat w a HSBC support person to book an appointment in a branch. He said I should call customer svc to arrange it. CS says I can book on the website. The website sends me back to the same CS number. Are you guys serious?
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🇳🇬
(@JayTolly) reported
@HSBC_UK Are you serious?? There are millions of customers who can't access their account due to your app not working!!! #Fixing #HSBCapp
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Sharon Walters
(@SWalters_MNA) reported
@HSBC_UK And no DM facility….Perhaps someone could call the HSBC customer battering his head against a brick wall? Someone who perhaps is trained and can sort out the problem? Several calls on and passing from one person to another? Can DM you his phone number if someone can allow this?