Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Your executive who was handling this situation made things terrible. But I like to express my happiness for those people supported from the 25th over call and chat support. You took some time to resolve it, but I am happy we finally settled!!! Thankyou!!!1
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Then may be we can escalate to the financial ombudsman or someone with authority. I hope your team is aware that your app showing 72hrs deadline for transaction done through Global money account and HSBC mobile app. If it's a Glitch please update the deadline.
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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(Mr Betty swollocks).
(@denisewhite2022) reported
@HSBC_UK This is joke of a bank now. Even when you cannot through on the phone I can't understand what they are saying . Does anyone know of a bank with a call center in the UK ??? .I want out of this **** show of a bank.
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Mike Green
(@greenrascal_) reported
@Cynic1960 @BBCNews Trouble is some banks make if so hard. I got rid of my @HSBC_UK account because they had too many PIN, passcodes I couldn't access my own account.
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Dafydd Jones (That/It)
(@babtrij) reported
@HSBC_UK I applied for a kids bank account over a month ago and have not heard a dicky bird. No letters, emails or anything. I am an existing customer. What is happening?!?
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carl hoenderkamp
(@carlalfy) reported
@HSBC_UK I've been locked out of my account and I've answered the security questions but still cannot access my savings,and I need to pay my bills and the Indian call centre are no help at all
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Jessica
(@Yevalnud) reported
@HSBC_UK My app still isn't working. I keep getting an error message that says, 'there was a problem trying to connect to our servers.' It's not my wifi. This has been happening for a few days now.
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Anne-Marie O'Dwyer-Silbiger
(@annemariepoet) reported
@HSBC_UK Mobile chat is useless as doesn't have the access to details needed.
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Jessica
(@Yevalnud) reported
@HSBC_UK my app still isn't working. It's infuriating.
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Rosie Tennant Doran 💖💙💜🪩🚀🦄💃🎶🌠🌌✨
(@RLeBonTennant) reported
@mousechips68 @HSBC_UK Oh that’s terrible! Why did they lock you out? 🙃🙄😠💖💙 Xxxx
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Tony Sutton
(@tonysutton28) reported
@HSBC_UK is there an issue with the Faster Payment system this morning? I have paid my staff today but only those that bank with HSBC have received. Payments were set up last Monday and show on the company account
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Sophie
(@Sophie46719585) reported
I am extremely disappointed with this poor service, both for myself and the colleague :( @HSBC_UK