Is HSBC down in Stansted Mountfitchet, Essex, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (68%)
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Login (12%)
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Website (10%)
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Transactions (8%)
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Withdrawals (2%)
Community Discussion
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HSBC Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Jack Mason
(@JackStoneMason) reported
from
Chelmsford, England
@GrahamBoylan @HSBC_UK We've had the same problem mate! A comedy of errors with them. Have wasted almost 2 full days on hold to them too over the past 3 months
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Called customer support on 25-11-2022. You executive said I will get a call back on 26-11-2022 and your team will mail me the Swift copy for the transaction I done with global account. No call back and no Swift copy yet. Chat support will take 1 hr (MOBA says so).
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Dean Risley
(@dean_risley) reported
from
Ware, England
@HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!
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Neal Francis
(@neal_with_an_A) reported
from
Stansted Mountfitchet, England
@HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@NigelCecil1 @HSBC_UK Its a joke Nigel. I spoke to the today and my problem hadn't been passed to the IT team in the correct way. Shabby treatment. Don't they know I'm a Chuckabutty!
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LJ Hartley
(@ljh38257) reported
@HSBC_UK now locked out of both mobile and online banking. Need access to this account ASAP
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Jack Regan
(@JackReganUK) reported
Hi @HSBC_UK - I'm trying to make purchases and the One-Time Passcodes just aren't getting sent out. Help!!
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Sheryl
(@Sheryl72024748) reported
@HSBC_UK I’m calling from overseas but I kept getting the error voicemail to say the number is incorrect. Please kindly provide a reachable number. The number that I call is the one stated on the website +44 1226 261 010. Thank you.
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Adam Stone
(@Rokkster) reported
Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?
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Dan Brooks
(@DanBrooks_1) reported
@HSBC_UK how do I cancel my HSBC credit card account please? I don’t have access to online banking or the mobile app. I have just cleared the balance.
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Naomi Langford-Wood
(@NaomiLWood) reported
@MarkWhi69169436 @efgbricklayer @HSBC_UK Might I suggest you write to Lord Turner? Only a week ago he said that fraud is ‘slow murder’ speaking specifically of banks.
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK three weeks after announcing you’re closing branch’s still no communication with customers affected as to what’s happening? Excellent customer service not
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wowsometime
(@wowsometime) reported
@HSBC_UK there is no GOOD NEWS ABOUT pathetic bank, no human customer services, waiting times up to 120 minutes on paid phones to rwach cheap staff from PHILIPPINES who cant understand and speak English except saying we do checks to let you paid for more paid phone
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Leon Brown
(@_LeonBrown) reported
After 4 hours I gave up. Is your call centre even answering the phone? I'm really disappointed with @HSBC_UK - this is the third serious issue I've had with you this year.