Is HSBC down in Manchester, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Manchester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Transactions (18%)
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Login (11%)
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Website (10%)
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Transfer (9%)
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Withdrawals (1%)
Live Outage Map Near Manchester, England
The most recent HSBC outage reports came from the following cities: Stockport and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Transactions | |
| Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Oldham |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Matt Jones
(@Mattyjay36) reported
from
Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Wernham 🔶 #FBPPR
(@BrianUkulele) reported
@JoMurph61436123 @HSBC_UK HSBC app not working on my Android Google Pixel 6 Pro either
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Claire Norris
(@ClaireN79321169) reported
@HSBC_UK are there issues with the mobile banking app? It won’t open. I’m on iPhone and I don’t think I’ve opened the app since I updated the phone last week. I have tried restarting the phone and checking for updates in the App Store.
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Brian Wernham 🔶 #FBPPR
(@BrianUkulele) reported
@ClaireN79321169 @HSBC_UK HSBC app not working on my Android Google Pixel 6 Pro either
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Kendo69
(@Kendo694) reported
@HSBC_UK 7 weeks I have been without a bank card for my current account after losing the one I had. Several phone calls and on line complaint forms later I still don't have a replacement bank card. From my experience, HSBC customer service is absolutely awful.
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Daniel Brade
(@DLBrade) reported
@HSBC_UK finding it impossible to pay my credit card as I bank with NatWest, poor customer service
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Liz Engelsen
(@liznylon) reported
@HSBC_UK your app STILL isn’t working. When are you fixing the issues with iOS15??
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Elizabeth Middleton
(@Eliza_mid111) reported
@kieran_taylor83 @HSBC_UK Send a message to #kelvin_brett_1 on Instagram,i had same issue but he helped me, try him..
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digital hag
(@digital_hag) reported
@HSBC_UK hi, is there an error with your iOS app? Face ID won’t work but it will work on every other app (and works to unlock my phone)?! I tried unlocking my phone with faceid and going straight to the HSBC app without moving, and it still wouldn’t let me log in!
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JustMe
(@Marcfasting) reported
@HSBC_UK I’m a non customer. Checked my eligibility for a credit card before applying. Says I’m eligible, then went ahead to apply and got declined with a perfect credit score. How can I raise a complain? Just like every other bank, No one is picking up the phone.
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Kieran Taylor
(@kieran_taylor83) reported
@HSBC_UK will the app be available on the Google Pixel 6? Got my new phone yesterday now I have no access to my bank account. Any ideas when or if it will be available?