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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Manchester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (15%)
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Login (11%)
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Transactions (7%)
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Withdrawals (1%)
Live Outage Map Near Manchester, England
The most recent HSBC outage reports came from the following cities: Rochdale and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Mobile App | |
| Bury |
Transactions | |
| Bury |
Transactions | |
| Bury |
Website | |
| Manchester |
Website | |
| Manchester |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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KHEJ
(@KHEJE2021) reported
@HSBC_UK Hello. Every time I login to my online banking it is saying I have exceeded the maximum number of devices. My online banking is only On 1 device.
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Alin Scridon
(@ScridonAlin) reported
@HSBC_UK hi there, I was wondering if there was any update on the issue of not being able to access the mobile app via mobile data will be resolved, it's been ongoing 2 months now. When I called I was told it's a known issue that it's been worked on, that was a month ago now. Ta
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Bonnie Newman
(@screenb303) reported
@HSBC_UK no excuse to leave your #businessbanking customers on hold for over 1hr (& counting). Security device is broken so can’t access your services. Your help says call the help desk. Great. You have put up charges and no improvement in #CustomerService @WhichUK @BBCWatchdog
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toby
(@Muni19x) reported
@HSBC_UK terrible service. Blatantly aware of a scam that’s taken place but refuse to reimburse. Disgusting.
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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Hache
(@hache900) reported
@HSBC_UK I'm a newish premier customer and I want to complain about the atrocious service I've received since becoming a customer, before moving my accounts. Where can I write to complain?
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*** WILKINSON
(@YorkSapper) reported
@annegibney48 @HSBC_UK No cos they are ****
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Suzy Q
(@KnittedLamb) reported
@MartinSLewis nightmare with @HSBC_UK they told me they cancelled a cheque I call and confirmed the cancellation and they then said to make a transfer which I did now they took both the cheque and the transfer leaving me overdrawn by over £4000 the bank says there’s no issue
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Feyaza K فيّاضة خان
(@FeyazaK) reported
@elletaylor2016 @TurkishAirlines My bank is being pretty terrible on this - it’s @HSBC_UK - which is even more annoying because I booked on my credit card 😵😩😖
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Kristin Wall
(@kristinwall1179) reported
@HSBC_UK! I've contacted you numerous times as I'm a victim of impersonation & the fraud team doesn't deem is necessary to solve the issue. What's your suggestion?