Is HSBC down in Manchester, England?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Manchester come from postal codes M61 and M1.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Manchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Website (23%)
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Transactions (12%)
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Login (11%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Manchester, England
The most recent HSBC outage reports came from the following cities: Bury and Manchester.
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Community Discussion
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HSBC Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Libby (@Libbykelly23) reported from Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Naomi Short (@nome0071) reported from Sale, England
@HSBC_UK app appears down, any update for users?
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Lisa S (@lisajlb1970) reported from Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Cerura (@Cerura) reported
@HSBC_UK Interesting! There is no problem with Aviva, Jupiter, M&G etc. I am trying to register a Power of Attorney but finding it impossible with HSBC! Uploading not an option. Perhaps you can put me in touch with your compliance department so I can keep us both within the law?
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Cerura (@Cerura) reported
@HSBC_UK Tried it all but I am not in possession of all the data required because I am not an HSBC customer and the POA donor doesn't have a bank account with you. The on-line registration requires a sort code and bank account number. Why is it only HSBC which will not deal with emails?
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Ifran (@Ifran4537) reported
@HSBC_UK Hi, intl customer & I've to say the ph CSRs could do to up their comms style. I just wasted an hr because the 1st rep didn't clearly state "Yeah that's done", the 2nd just ended the call. Then in between there's the auto ph hell that'd frustrate christ! It's 4:00am 😪
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Simon Zerafa (@SimonZerafa) reported from Haverfordwest, Wales
@HSBC_UK Massive shout out to the lady who heroically spent 45 minutes with me today resolving the arcane, abstuce and byzantine issues and fixed my registration and mobile access to my account. What ever your paying your staff isn't enough to fix this pathetic experience 🤨
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thetattoodchef (@tattoodchefmex) reported
@HSBC_UK can you help with the sort code and account number to pay my HSBC Classic Visa from another bank ?
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leeroy pipe (@LeeroyPipe) reported
@HSBC_UK Hi guys , I have a current balance of £372 , I went to withdraw some money earlier ,it said that "the service was unavailable on my account" I was trying to withdraw numerous times today as I was waiting for £380 to clear, it eventually did at 5.30pm, any help appreciate
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Rebecca Rafi (@RebeccaRafi) reported
@hsbc_uk what’s the point of your bereavement department exactly? Absolutely horrific customer service from you at a very difficult time. Shambolic.
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saurav kumar (@sauravk2582) reported
@HSBC_UK @HSBC_UK I applied at HSBC UK, Leicester, City center **If you can't do the thing properly for one customer then why you guy's take up the applicaton for 1000 people
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Darren Cooper (@ITFC_1978) reported
@HSBC_UK what's going on? Been on phone for 30 mins and still waiting for someone to help. Why don't you staff your helplines properly?
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Andy (@ajnt) reported
@HSBC_UK FYI - I have reported this problem 5 times over last 2 months.