HSBC

Is HSBC down in Westhoughton, Borough of Bolton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Westhoughton, Borough of Bolton, England 02/17/2026 11:00

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Westhoughton, Borough of Bolton, England

The most recent HSBC outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Transactions
United KingdomBury Transactions
United KingdomBury Transactions
United KingdomWigan Transactions
United KingdomLeyland Login
United KingdomBury Website

Community Discussion

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HSBC Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Knitswithbeer knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported from Euxton, England

    So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • g_fielding Gillian Fielding (@g_fielding) reported from Rawtenstall, England

    @HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lady__GSoul ⚡️Lady Grinning Soul 🟥🟧⬛️ (@Lady__GSoul) reported

    @HSBC_UK Hi, it's working now but I was getting an error message

  • dallsporpoise Clare Perry (@dallsporpoise) reported

    @HSBC_UK your app is a disaster, never seen anything quite so unintuitive in my life. I'm ping ponging between the app and the website and getting nowhere.

  • Babybrvhh #EndSARS (@Babybrvhh) reported

    @HSBC_UK OTP code doesnt reach international phone numbers, fix it please

  • dove_jpg dove (@dove_jpg) reported

    @HSBC_UK Can you confirm if the number 0345 603 2775 is yours? I looked it up and there’s mixed reviews, and I haven’t done anything/asked for help recently that would warrant a call.

  • Connorkji7 Connor (@Connorkji7) reported

    @HSBC_UK hi, I've been locked out of my online banking for about a month or so now and I called the support team to resolve but it was unsuccessful. What happens next? Do I have to visit a branch? What documents will I need etc? Thanks.

  • JenM1988 Jenny McAuliffe (@JenM1988) reported

    @HSBC_UK the service that I receive from you is persistently bad. To say that you are useless would be a compliment at this point.

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @HSBC_UK your dispute team should be helpful to ur customers at this difficult time - travel company has not refunded us the money and we are not getting helpful support from HSBC dispute team. Very disappointing as the money is critical for us and we raised disputes in Aug 20

  • HSGreaney Helen Greaney (@HSGreaney) reported

    @HSBC_UK I've rung your customer services a good 30 times in the last 6 weeks and no answer. I can't do a think on your app excpet check my balance. Feel free to call me so I can close my account!!!

  • Rachee_90 Rachael (@Rachee_90) reported

    @HSBC_UK so frustrated with your fraud team. I filed a fraud claim 18 weeks ago today. Have chased up 3 or 4 times and have been told I would be contacted each time but have heard nothing. At all. Today I was told it is still being processed (after calling AGAIN). Help please.

  • maverickladys Wilameana (@maverickladys) reported from Barrow-in-Furness District, England

    @DaveMCnowInKent @HSBC_UK I would just like to be able to log onto my account, keeps logging in then immediately logs out, almost every time I log in, trying to make a payment but just logs out. I’ll switching if you don’t sort your site out. This is an ongoing problem for months now!