Is HSBC down in Westhoughton, Borough of Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Transactions (15%)
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Login (14%)
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Website (13%)
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Transfer (4%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent HSBC outage reports came from the following cities: St Helens and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Mobile App | |
| Manchester |
Website | |
| Warrington |
Mobile App | |
| Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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davidkh001
(@davidkh001) reported
@HSBC_UK No your app is always the latest one to be updated. Please increase the frequency of update. How come a user cannot access his bank account... This is not acceptable!
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bonnie white
(@REPLYBONURGENT) reported
@HSBC_UK @Cambridge_Uni As a report showed that white men and boys are the most disadvantaged above anyone, will you also be pledging £2 million to them too? Will you support 30 White scholars? They could do with your help. An answer would be helpful. In the interests of equality and fairness.
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Merlin Warthog
(@MerlinWarthog) reported
@HSBC_UK ...and the number of phone numbers I was given and the time this has taken me. Why would I take more of my time to submit a report when I am already telling you about the issue here and HSBC know about it following the tweets yesterday?
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Donetello Esiable
(@DonetelloEsi) reported
@HSBC_UK @HSBC speak to customers like shite. 23 years as a customer, countless abuse, countless incorrect charges. Anyone who works for them is a ****
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Timofey Obleukhov
(@TimObleukhov) reported
@binance @cz_binance I think you could provide better service in UK than @HSBC_UK does.
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Stevevintageandbeyond
(@Stevevintage2) reported
@HSBC_UK Can you help me I need to speak to someone about my missing ppi
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La Castillo
(@hellshousewife) reported
@stevewr30354106 @HSBC_UK @Cambridge_Uni The fact that at the time of writing 83 ppl are stupid enough to not understand that scholarships are available to ppl from groups who would traditionally find it harder to access Oxbridge education & that BEING WHITE is definitely not one of those groups, is depressing.
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Chris Leigh 🇬🇧🏴
(@Chris_Leigh_UK) reported
@HSBC_UK @Cambridge_Uni What about the most under-represented group in higher education ... working class white boys? Why are they not being supported?
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Merlin Warthog
(@MerlinWarthog) reported
@HSBC_UK It is an issue that the Solicitor Team have been told about, it was happening on Friday last week and all day yesterday. I've mentioned it here. I'm not asking you to deal with a mortgage, I asked if this issue is being looked in to. Please see yesterday's thread....
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Damian Christian
(@DamoChristian) reported
Having a shocker @HSBC_UK … customer service…. Seriously not good enough!….