HSBC

Is HSBC down in Westhoughton, Borough of Bolton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Westhoughton, Borough of Bolton, England 08/31/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (10%)

    Login (10%)

  4. Transactions (9%)

    Transactions (9%)

Live Outage Map Near Westhoughton, Borough of Bolton, England

The most recent HSBC outage reports came from the following cities: Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury Transactions
United KingdomBury Transactions
United KingdomWigan Transactions
United KingdomLeyland Login
United KingdomBury Website
United KingdomManchester Website

Community Discussion

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HSBC Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Dantastic_1987 Daniel Harper (@Dantastic_1987) reported

    .@HSBC_UK it appears your app is down. Can you please resolve

  • wonderboy2366 steve adie (@wonderboy2366) reported

    @hannah_pinnock @HSBC_UK Yes, app is not working.

  • pilchardfish Richard 🐟 (@pilchardfish) reported

    @HSBC_UK Why isn't there an update posted on your Twitter about the service outage? Hundreds of tweets and no replies or updates. I can't check out my online shopping for tomorrow or view my online accounts!

  • martwrig123 Martin Wright (@martwrig123) reported

    @HSBC_UK Same here, weird thing is my joint account card is working but my wife's does not. Can't access either account on the app

  • susannahadewale susannah adewale (@susannahadewale) reported

    @hannah_pinnock @HSBC_UK It’s disgraceful just seen an article from sky news saying hsbc went down shortly after 8:15pm but I can’t see any update on their twitter page 😡

  • ZalaComms ZalaComms (@ZalaComms) reported

    @HSBC_UK do u know if there's an issue with the app? I keep getting error code API_103.

  • GarethJD Gareth D (@GarethJD) reported

    @HSBC_UK is your app down at present? Trying to access it and do some transactions and it’s having none of it!!

  • MahdyYel Yasmin (@MahdyYel) reported

    @HSBC_UK mobile banking is down, I can't login in any way and no one is contactable on chat or phone

  • kattasandeep19 Traveler3468 (@kattasandeep19) reported

    Is there anyway to report your online banking system being down with error code API_103 @HSBC_UK

  • Justine_Fudali JF (@Justine_Fudali) reported

    @HSBC_UK Same can’t access via app or desktop, sort it out hsbc!