Is HSBC down in Westhoughton, Borough of Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent HSBC outage reports came from the following cities: Leigh and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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MissMindstrike
(@MissMindstrike) reported
@HSBC_UK No, people deserve to know about your poor service. I will not cover it in the DMs. If you put a hold on an account, you dont get to charge overdraft fees AND refuse to let me pay in money to cover them
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Jamie Talk
(@Angry_Cockney) reported
1/2 @HSBC_UK is the worst bank! I just called to try access my online banking but I forgot my login details they put me through security and because I got one question wrong they don’t believe it’s me and basically hung up on me and didn’t even try to help and they have now
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Milktea
(@milkteareacts) reported
@HSBC_UK tried to make a payment from my debit account to pay for a purchase on my credit. Was given the error 'bank has been advised not to accept payment from payee'. The payee is literally your own bank? Is there a problem with the system right now?
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SomeStranger
(@JustAStranger02) reported
@HSBC_UK @HSBC your colleague gave me wrong information and told me a transfer between savers account and current account isn’t counted as a withdrawal so I did that and now I’m told it is so I’m losing on a months interest of up to £35. Absolutely unacceptable service
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Gordon
(@_gordongeorge) reported
@HSBC_UK Appalling customer service today. Online agent couldn't help me. Over 30 mins on the phone on hold so gave up. Time to switch banks.
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Mike B.
(@brooomster) reported
@HSBC_UK I will do next time I have issues.. Thanks
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Gary Moss
(@Mossy55018) reported
@HSBC_UK here we going again. Son has turned 18, wants to set up online banking but firstly has to set up telephone banking.. M been on hold over 1hr now with the ear bleeding hold music. Your customer "service" is truly awful. Someone needs sacking for this debacle
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Shiva Tarantula
(@ShivaTarantula) reported
@HSBC_UK why is your live chat service so slow and also why am I being told I cannot get an email of proof to show a charge back has been cancelled? I'm pretty sure as a customer I am entitled to that if I ask for it.
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Martin Warne 🌹
(@mwarne) reported
@ZaidPatel90 @HSBC_UK 25 days later and the online service I need is still ‘temporarily unavailable’. Have DM’d the bank but obviously this won’t be resolved until next week now.
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Kew 🏴☠️
(@kew_hq) reported
@ClownWorld_ It's official, @HSBC_UK and other banks closing down branches is Transphobic