Is HSBC down in Westhoughton, Borough of Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Westhoughton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent HSBC outage reports came from the following cities: Warrington.
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Community Discussion
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HSBC Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Libby (@Libbykelly23) reported from Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Cory B (@MrCoryB) reported from Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Jack Gundry (@jackgundryyyy) reported from Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Naomi Short (@nome0071) reported from Sale, England
@HSBC_UK app appears down, any update for users?
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Elaine Edwards (@ElaineEdwards13) reported from Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Christopher (@Christo13934305) reported from Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lorna Coward (@messedupmamma) reported
@HSBC_UK are there problems with online banking this morning? Unable to log on
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lucie (@LucieAlexandraa) reported
I can’t for the life of me find the automated telephone banking number on your website? @HSBC_UK
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Geoff Hide (@bonescanner) reported
@HSBC_UK why business app says service unavailable please try later?
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Sue (@SueCosplay22) reported
@HSBC_UK what is going on with the online banking ? App not working, and if I try to log in via browser same issue
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Rishikesh C (@EMenthusiast) reported
@HSBC_UK This is a loan amount from HSBC for which I’m paying interest and the funds are with you. Either return the funds to my account ASAP or cancel the loan and return what I paid. Don’t steal from a hard working underpaid NHS worker!!!
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bil2tweet (@bil2tweet) reported
@HSBC_UK Hi team, I'm abroad and hsbc android app(v3.15.4) is crashing. I'm unable to use the app to make needed transaction. Android version is 11. Please help
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Rachael (@RachaelEmily01) reported
@HSBC_UK locked out of my account and every instruction on the website to allow me to access my account again is a dead end. Can't even access the 24/7 chat because I can't get in and it's out of hours so now I'm just panicking.
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TheGaffa (@TheGaffa99) reported
Why did I choose to join @HSBC_UK? Their contact us page only lets you contact them if you’re logged into banking but if your problem is with the fact they haven’t sent the necessary things required to log in you’re stuck in limbo! Horrendous CX. Let’s hope don’t miss payments
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Sarah McCoy (@Gti_princess) reported
@HSBC_UK why is it impossible to get hold of your customer services?? Re ordered a new card reader weeks ago still hasn’t arrived and spent 40mins on hold!! 🤬
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Barny Bee (@BarnaliJames) reported
@messedupmamma @HSBC_UK Error HK1 apparently?