Is HSBC down in Westhoughton, Borough of Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent HSBC outage reports came from the following cities: Leyland, Bury and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Leyland |
Login | |
| Bury |
Website | |
| Manchester |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| St Helens |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Polly1954
(@Polly004f) reported
@HSBC_UK Why do I need to call. Is this a known issue and if so when will the fix be available. Running latest version of app on iPad.
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nic clift
(@nic_clift) reported
@HSBC_UK as a customer of your soon to be closed branch in Daventry I’d like to say no thanks at all from a town that has always supported Hsbc . No coomitment to it’s customers . I’m off to Lloyds
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Pooja Tyagi @fitnessByYou
(@PTbeCrazyMedi) reported
@HSBC_UK How you want a person sitting outside UK to connect if there is emergency case? Using international calling -And who will pay for it? You do not have chat support without login. You do not have email id
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@Soulseekingyogi @HSBC_UK I agree. I have been without #InternetBanking access for over a Week now. HSBC appear to be more interested in logging the Complaints process than actually solving the problem (that #HSBC created) swiftly which would mean no complaimt would be neccesary.
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Nigel Marland
(@nigelmx16) reported
@HSBC_UK so I was asked to send you a private message which I did it took 10 mins to respond asking for further details which I sent then nothing. When I sent another message your system said your now closed. Customer service at its worst
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Sheryl
(@Sheryl72024748) reported
@HSBC_UK I’m calling from overseas but I kept getting the error voicemail to say the number is incorrect. Please kindly provide a reachable number. The number that I call is the one stated on the website +44 1226 261 010. Thank you.
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ncd_dad
(@ncd_dad) reported
@HSBC_UK It is a complete NIGHTMARE to log in to your online banking system! Customer support is awful on the phone. Outsourcing outside the UK and having representatives telling me they don’t know how to call me back because I am outside of the UK!
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Suzanne Austin
(@Suzichoo) reported
@HSBC_UK Oh i do not intend taking or spending any more of MY time detailing for you the appalling service being delivered to your business customers it’s outrageous and very disappointing! I am currently sat in a high street branch trying to resolve my issues
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Michaela
(@mickevbaker) reported
@HSBC_UK no one in telephone banking can transfer me to a manager after a call handler blocked a transfer stating I need to go into a branch to provide ID which is physically impossible due to the reduced opening hours and me having to work, #poorservice #shambolic
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Leon Brown
(@_LeonBrown) reported
After 4 hours I gave up. Is your call centre even answering the phone? I'm really disappointed with @HSBC_UK - this is the third serious issue I've had with you this year.