HSBC

Is HSBC down in Westhoughton, Borough of Bolton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Westhoughton, Borough of Bolton, England 03/05/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (7%)

    Transfer (7%)

Live Outage Map Near Westhoughton, Borough of Bolton, England

The most recent HSBC outage reports came from the following cities: Warrington.

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City Problem Type Report Time
United KingdomWarrington Mobile App
United KingdomLeigh Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Mobile App

Community Discussion

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HSBC Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • messedupmamma Lorna Coward (@messedupmamma) reported

    @HSBC_UK are there problems with online banking this morning? Unable to log on

  • LucieAlexandraa lucie (@LucieAlexandraa) reported

    I can’t for the life of me find the automated telephone banking number on your website? @HSBC_UK

  • bonescanner Geoff Hide (@bonescanner) reported

    @HSBC_UK why business app says service unavailable please try later?

  • SueCosplay22 Sue (@SueCosplay22) reported

    @HSBC_UK what is going on with the online banking ? App not working, and if I try to log in via browser same issue

  • EMenthusiast Rishikesh C (@EMenthusiast) reported

    @HSBC_UK This is a loan amount from HSBC for which I’m paying interest and the funds are with you. Either return the funds to my account ASAP or cancel the loan and return what I paid. Don’t steal from a hard working underpaid NHS worker!!!

  • bil2tweet bil2tweet (@bil2tweet) reported

    @HSBC_UK Hi team, I'm abroad and hsbc android app(v3.15.4) is crashing. I'm unable to use the app to make needed transaction. Android version is 11. Please help

  • RachaelEmily01 Rachael (@RachaelEmily01) reported

    @HSBC_UK locked out of my account and every instruction on the website to allow me to access my account again is a dead end. Can't even access the 24/7 chat because I can't get in and it's out of hours so now I'm just panicking.

  • TheGaffa99 TheGaffa (@TheGaffa99) reported

    Why did I choose to join @HSBC_UK? Their contact us page only lets you contact them if you’re logged into banking but if your problem is with the fact they haven’t sent the necessary things required to log in you’re stuck in limbo! Horrendous CX. Let’s hope don’t miss payments

  • Gti_princess Sarah McCoy (@Gti_princess) reported

    @HSBC_UK why is it impossible to get hold of your customer services?? Re ordered a new card reader weeks ago still hasn’t arrived and spent 40mins on hold!! 🤬

  • BarnaliJames Barny Bee (@BarnaliJames) reported

    @messedupmamma @HSBC_UK Error HK1 apparently?