Is HSBC down in Newton-le-Willows, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Transactions (15%)
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Login (14%)
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Website (13%)
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Transfer (4%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent HSBC outage reports came from the following cities: St Helens, Liverpool and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Mobile App | |
| Liverpool |
Mobile App | |
| Runcorn |
Mobile App | |
| Warrington |
Mobile App | |
| Liverpool |
Login | |
| Liverpool |
Login |
Community Discussion
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HSBC Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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davidkh001
(@davidkh001) reported
@HSBC_UK No your app is always the latest one to be updated. Please increase the frequency of update. How come a user cannot access his bank account... This is not acceptable!
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bonnie white
(@REPLYBONURGENT) reported
@HSBC_UK @Cambridge_Uni As a report showed that white men and boys are the most disadvantaged above anyone, will you also be pledging £2 million to them too? Will you support 30 White scholars? They could do with your help. An answer would be helpful. In the interests of equality and fairness.
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Merlin Warthog
(@MerlinWarthog) reported
@HSBC_UK ...and the number of phone numbers I was given and the time this has taken me. Why would I take more of my time to submit a report when I am already telling you about the issue here and HSBC know about it following the tweets yesterday?
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Donetello Esiable
(@DonetelloEsi) reported
@HSBC_UK @HSBC speak to customers like shite. 23 years as a customer, countless abuse, countless incorrect charges. Anyone who works for them is a ****
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Timofey Obleukhov
(@TimObleukhov) reported
@binance @cz_binance I think you could provide better service in UK than @HSBC_UK does.
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Stevevintageandbeyond
(@Stevevintage2) reported
@HSBC_UK Can you help me I need to speak to someone about my missing ppi
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La Castillo
(@hellshousewife) reported
@stevewr30354106 @HSBC_UK @Cambridge_Uni The fact that at the time of writing 83 ppl are stupid enough to not understand that scholarships are available to ppl from groups who would traditionally find it harder to access Oxbridge education & that BEING WHITE is definitely not one of those groups, is depressing.
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Chris Leigh 🇬🇧🏴
(@Chris_Leigh_UK) reported
@HSBC_UK @Cambridge_Uni What about the most under-represented group in higher education ... working class white boys? Why are they not being supported?
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Merlin Warthog
(@MerlinWarthog) reported
@HSBC_UK It is an issue that the Solicitor Team have been told about, it was happening on Friday last week and all day yesterday. I've mentioned it here. I'm not asking you to deal with a mortgage, I asked if this issue is being looked in to. Please see yesterday's thread....
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Damian Christian
(@DamoChristian) reported
Having a shocker @HSBC_UK … customer service…. Seriously not good enough!….