Is HSBC down in Runcorn, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent HSBC outage reports came from the following cities: Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Login | |
| St Helens |
Mobile App | |
| Liverpool |
Login | |
| Frodsham |
Website | |
| St Helens |
Mobile App | |
| Chester |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Chris Mellow
(@jcmellow) reported
from
Broughton and Bretton, Wales
@HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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sean
(@seanLHR) reported
@HSBC_UK since making me choose a “secure” PIN (what’s wrong with Face ID?!) I can no longer use your app. “Service unavailable” constantly. You’ve taken something actually quite decent and made it unavailable. Cheers.
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𝙋𝙊𝙆𝙆𝙀𝙏
(@PokketGM) reported
@HSBC_UK I don't want your help. I want to share my frustrations about your company with you. On top of that, you're ignoring someone who's actually trying to have a conversation with you on this thread.
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Dragon Rider 358
(@Jamie_M_G) reported
@HSBC_UK your customer service sucks so much! My partner has been bounced around, hung up on and just had a deadline answer. Not good enough
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Andy
(@AJK_275) reported
@HSBC_UK What's going on with mobile banking? I've been unable to log in all day via your ios app. Both the app and ios are up to date.
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daryl🔮🧙♂️
(@daryl_68) reported
@HSBC_UK 1/2 From what I have observed, it seems like I've not been the only one experiencing issues with the CS from @HSBC_UK. I have been trying to reactivate my dormant account for 3months now and till now there's been no luck. I was given incomplete information to send my documents
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Aaron
(@_aaroncater_) reported
@HSBC_UK I would like to open a second current account with you. I already have a bank account but would like another to manage my personal finances even better. How can I do this as on the website it says for new customers fill out the form. If I fill out this form will it 1/2
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LP
(@Plorr2Lorraine) reported
@HSBC_UK Tried to make a payment to my hairdressers after adding Payee, but keeps saying Service unavailable to try later!? Ive paid previously no issue. Previously paid no issue. When likely to be resolved??
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Claire C
(@claire_c_88) reported
@hsbc_uk my fingerprint stopped working on the app now my digital securr key is blocked but my security answers keep saying wrong when they're not. Now it's blocked the app and online banking and neither them or phone calls will fix problems. I need to log in somehow
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Bobby E
(@38wibblewobble) reported
@HSBC_UK @paul_hammant to all the people getting ‘we really care about your issue, please DM us’ expect nothing. 3 time I DM yesterday….absolutely no reply. It’s cute how they think they are helping us by throwing us off our app. High St banking is dead.
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Aaron Cater
(@_aaroncater_) reported
@HSBC_UK So does this mean your working on it and it may be released soon?