Is HSBC down in Runcorn, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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⚡️Lady Grinning Soul 🟥🟧⬛️
(@Lady__GSoul) reported
@HSBC_UK Hi, it's working now but I was getting an error message
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Clare Perry
(@dallsporpoise) reported
@HSBC_UK your app is a disaster, never seen anything quite so unintuitive in my life. I'm ping ponging between the app and the website and getting nowhere.
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#EndSARS
(@Babybrvhh) reported
@HSBC_UK OTP code doesnt reach international phone numbers, fix it please
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dove
(@dove_jpg) reported
@HSBC_UK Can you confirm if the number 0345 603 2775 is yours? I looked it up and there’s mixed reviews, and I haven’t done anything/asked for help recently that would warrant a call.
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Connor
(@Connorkji7) reported
@HSBC_UK hi, I've been locked out of my online banking for about a month or so now and I called the support team to resolve but it was unsuccessful. What happens next? Do I have to visit a branch? What documents will I need etc? Thanks.
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Jenny McAuliffe
(@JenM1988) reported
@HSBC_UK the service that I receive from you is persistently bad. To say that you are useless would be a compliment at this point.
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Goutam
(@Goutam54206511) reported
@HSBC_UK your dispute team should be helpful to ur customers at this difficult time - travel company has not refunded us the money and we are not getting helpful support from HSBC dispute team. Very disappointing as the money is critical for us and we raised disputes in Aug 20
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Helen Greaney
(@HSGreaney) reported
@HSBC_UK I've rung your customer services a good 30 times in the last 6 weeks and no answer. I can't do a think on your app excpet check my balance. Feel free to call me so I can close my account!!!
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Rachael
(@Rachee_90) reported
@HSBC_UK so frustrated with your fraud team. I filed a fraud claim 18 weeks ago today. Have chased up 3 or 4 times and have been told I would be contacted each time but have heard nothing. At all. Today I was told it is still being processed (after calling AGAIN). Help please.
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Wilameana
(@maverickladys) reported
from
Barrow-in-Furness District, England
@DaveMCnowInKent @HSBC_UK I would just like to be able to log onto my account, keeps logging in then immediately logs out, almost every time I log in, trying to make a payment but just logs out. I’ll switching if you don’t sort your site out. This is an ongoing problem for months now!