Is HSBC down in Runcorn, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (71%)
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Website (10%)
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Login (8%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent HSBC outage reports came from the following cities: St Helens, Ellesmere Port and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Mobile App | |
| Ellesmere Port |
Login | |
| Liverpool |
Mobile App | |
| Northwich |
Mobile App | |
| Liverpool |
Mobile App | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Chris Mellow
(@jcmellow) reported
from
Broughton and Bretton, Wales
@HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Biobooster77
(@biobooster77) reported
@HSBC_UK hey HSBC, mobile app say error, I need to connect to internet in or WiFi but at home on WiFi and I cannot access the mobile banking up to check my bills yet you status says that mobile banking is working? Any update?
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Zaid Anwar
(@zaid40321972) reported
@HSBC_UK just opened an account to see ‘services unavailable’ when I try to log in … I need something sorted out asap
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Harry Nona
(@MxHarryNona) reported
@HSBC_UK Okay I am confused why this is part of the policy as original issue was cost of new ID around £20-£75 but enrolling a deed poll is £40+ so I don't understand how this policy helps people who have changed their name.
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Indy Singh
(@singh_indy) reported
Been attempting for months to put right the mess you have created ! Have the standards fallen that bad ? You closed a charity account with no permission and have made it almost impossible for these elderly ladies to reopen one! #hsbcuk @HSBC_UK #shameonyou #paulalumsdaine
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Indy Singh
(@singh_indy) reported
@HSBC_UK It’s been 6 months - I don’t like your chances of actually getting someone to pull their finger out and get something done! It’s a women’s support group - you guys got no heart - Bad enough what you’ve done let alone not rectify it ASAP #milangroup #southampton
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Simon Murray
(@simonxmurray_12) reported
@HSBC_UK fix your call centres, i refuse to believe in all the 3 hours i’ve been on hold that all your agents are busy. pisstake
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Thomas Harrison
(@tharrisonART) reported
@HSBC_UK I am having online account issues where I cannot log on. Your phone lines are closed and to speak to someone on chat I need to be able to log on. Can you please advise on what I can do as I want access to my account.
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てき
(@tekiochan) reported
Hi @HSBC_UK . You suspended my online account just because I used @Monzo app to make money transfer from my HSBC account ? I could not log on to my mobile app anymore. I could not reach an agent. Can you help me?
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Nicolás Frias
(@nicfrb) reported
@owens_lee @HSBC_UK I’m having the same issue. So I believe I can request a physical secure key as well.
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David WHITTALL
(@DavidWHITTALL2) reported
@HSBC_UK I tried Logging in to my HSBC UK Account recently. I tried the HSBC UK Website and the Android HSBC UK App. I entered my usual login name, but it was rejected on Website and App. I had to Phone HSBC UK, to discover they changed the Log-In Security!