Is HSBC down in Runcorn, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (13%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent HSBC outage reports came from the following cities: Frodsham.
| City | Problem Type | Report Time |
|---|---|---|
 Frodsham |
Website | |
| St Helens |
Mobile App | |
| Chester |
Mobile App | |
| Liverpool |
Mobile App | |
| Runcorn |
Mobile App | |
| Warrington |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Samantha O'Neill
(@SamONeillSA) reported
@HSBC_UK Week 7 - Ladies & Gentlemen AND HSBC have still not bothered to rectify their error made on their side, London/Cape Town. I've seen an enormous amount of complaints directed to HSBC & have to wonder what on earth is going on with a once highly recommended "banking institution"?!
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LMB506
(@LMB5062) reported
@HSBC_UK This is so helpful… can’t find where to make a complaint… every link takes you to login and sends you round in loops. I AM CURRENTLY ON HOLD FOR OVER TWO hours and and furious!
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Every Last Puffin
(@EdHancox) reported
@HSBC_UK 28 years as a customer since you were Midlands bank. Shoddy treatment this week. 1hr 10 on the phone today. Formal complaint made. You’ll be in contact in 8 weeks. Not much to say Steve, although I can see why you’d prefer DM.
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Nicki
(@Nicki_GG_) reported
So @HSBC_UK have let someone set up and account fraudulently in my name and now I must que half an hour in the cold to go into a branch because no one on the phone would help…
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Nige
(@non_league_nige) reported
@JRCSport @HSBC_UK They normally arrive working these days.
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ScienceVixen 🟥
(@VixenScience) reported
So I'm ringing the @HSBC_UK *new* customer line, and security won't let me through because I don't have a customer number. Er.... (And, no, I can't do it online, because it's not possible for this type of account)
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DyZ
(@DyZ37455291) reported
@HSBC_UK I expect to receive money not send them. I made 6 phone calls today try to solve this simple problem. But your agents are unfortunately not professional enough. I was put on hold for 1h30min for a reconnect to another agent. I just wish I can solve this problem ASAP
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Candice
(@Candice25989107) reported
@HSBC_UK Do not use. They will steal from you and then play dumb. Once you investigate and put a trace on your money - suddenly excuses happen, suspicious behaviour. This bank should be closed down.
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Tim Huckle
(@timhuckle) reported
Is it just @stripe having issues with @HSBC_UK EMV/3DS card challenge screen on iOS (SMS / In App button to choose auth method don't work); or is it a wider issue with HSBC? Confirmed incident on both our app and a competitor's (@HLInvest) who use Stripe.
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สุนทรี ชาร์ลตัน
(@SunthriTan) reported
@HSBC_UK Hello I am Mrs Charlton I want to know how I can do about the bank my husband died and have money inside the bank and put my name in the form of the bank everything documents I sent to the bank already. Can help me please 🙏 Thank you very much