Is HSBC down in Runcorn, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ms W Dannan 🦄 (aka Woody)
(@Ms_D_Sci) reported
@etaknipsa @HSBC_UK That's unbelievable. So sorry for what you're going through. I am actually really annoyed about it. Perhaps I shouldn't be. As my issues is minor.
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sam
(@5ammason) reported
@HSBC_UK absolutely shocked that 3 people in the Indian call centre refused to raise a complaint, also had no idea what a subject access request was so i can find out myself what's happening on my account. Surely they have to follow rules? This is a legal right yet !
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Ms W Dannan 🦄 (aka Woody)
(@Ms_D_Sci) reported
We get to @HSBC_UK Warrington at 15.15, and they speak to us 10 minutes later. Then we get asked to sit down, but we might not get seen before they close at 16.30. This has got to be the worst customer service ever.
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Rupert Wood
(@RupW) reported
@HSBC_UK I couldn't block my card on the app, only option is 'Activate', so I guess you've already posted me a replacement (was about to expire). Eventually manged to block on website. But if I now report the card lost, will that count as old one lost or the new one? Thanks!
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Sean Connick
(@SeanConnick10) reported
@HSBC_UK I have provide a police crime number , ombudsman number and statement from the police. Awful customer care. This needs sorting asap!
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Zafar
(@alikhaz_is) reported
@HSBC_UK A new one for me, i have a credit card from you and am trying to make a payment and its not working through the app and on the phone the person seems confused ie that i am trying to give you money
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Mutti
(@sarah_mutti) reported
@HSBC_UK you haven’t been helped but you sent me back into a loop I have already spent lots of time in. At the other end of your “customer service” are real, perhaps vulnerable people who need more than a general phone line with response times in hours, and message bots which can’t cope.
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Claire Hall
(@ClaireEH2891) reported
@HSBC_UK worst customer service I have ever experienced, have sent a DM, let’s see if they reply!
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robertjennings
(@rothbert) reported
@HSBC_UK Can you transfer the money transferred to my bank card I have had to dispose of to my bank account.. what is the problem!!! Dissatisfied again with HSBC