HSBC

Is HSBC down in Runcorn, Borough of Halton, England?

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The latest reports from users having issues in Runcorn come from postal codes WA7.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Runcorn, Borough of Halton, England 03/04/2025 20:50

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (15%)

    Website (15%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent HSBC outage reports came from the following cities: Liverpool, Runcorn, Warrington, Northwich and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomWarrington Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login
United KingdomNorthwich Transactions

Community Discussion

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HSBC Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • tearose68 Rosie 🌹 (@tearose68) reported

    @HSBC_UK I have telephoned and been told there is an issue with iOS 12 on iPhones. Apparently your engineers are working on a new version of the banks app. I have uninstalled and reinstalled the app and am now waiting a couple of days while it get sorted.

  • tearose68 Rosie 🌹 (@tearose68) reported

    @nippa77 @satnag123 @HSBC_UK I was told to uninstall and reinstall. Still didn’t work so then they told me there IS an issue with there app and the iOS 12 update on iPhone. Apparently they are trying to find a fix. Meanwhile we are in limbo.

  • boggler99 Emma 😷💙 #FBPE 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #rejoinEU (@boggler99) reported

    @HSBC_UK I found one of your customer’s debit card on the beach, what should I do with it? Hand to police, branch or destroy? Please advise.

  • EvaaaGrace Eva Ernstzen (@EvaaaGrace) reported

    @HSBC_UK After sitting on hold for some time to resolve an issue that has been unresolved for 6 months the advisor hung up on me.

  • from_10000ft Adam CFA (@from_10000ft) reported

    @HSBC_UK you guys have the worst customer service of any bank I have ever had to deal with. All your contact details online are incorrect and you can’t seem to answer messages. I just wish to speak with a competent person from your customer services team

  • chatteris18 🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼 (@chatteris18) reported

    @HSBC_UK App still not working it’s been a week now 😡

  • schoolofyangcy School of Yangcy (@schoolofyangcy) reported

    @HSBC_CA Thanks for a response! Just wanted to let you know @HSBC_UK has fixed the same issue recently (and you seem to have the same publisher for Canadian app in AppStore). I was able to start their app successfully. Please apply the same fix and update Canadian app. Thanks in advance!

  • TimpMills Tam (@TimpMills) reported

    can I confirm @HSBC_UK that I can use my husbands bank card and pin number while I wait for my new bank card? The fraud team told me it is acceptable for him to tell me his pin - despite his identity being stolen one week ago and being against advice on your site. #hsbc #fraud

  • sharoncole30315 Sharon Cole (@sharoncole30315) reported

    @HSBC_UK if I paid for a service with HSBC’s card and the service was not delivered is there a way I can get my money back please?

  • tpeters987 TheBigFella (@tpeters987) reported

    @HSBC_UK When will your banking app be working as it’s been out for almost a week. I’ve tried deleting and reinstalling the app and nothing works 😡