Is HSBC down in Runcorn, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Frog Stone
(@FrogStoneUK) reported
@alicelowe currently c. $350 in cheques of under $110 ... returned to me. Every time I ask HSBC staff I get different info @HSBC_UK help me out here!!!
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Sima 🌱
(@simakumar) reported
@HSBC_UK Hi there. Picked up what we need from Canary Wharf however what is with the GSA System Error message so many customers are paralysed st the mercy of HSBC not tackling this issue.
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Jongam0205
(@jongam0205) reported
@HSBC_UK The Mobile app is down and has been since last night for me. Any idea? 👍
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Shakes McNails
(@ShakesMcNails) reported
Well done, @HSBC_UK. Now into my 50th minute on a call to find out if my card has been fraudulently used. 50 mins, 4 different people, and I'm still none-the-wiser. Congrats on being terrible.
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Eddie Clarke 🐝
(@eddieclarke96) reported
@gjzuckerman @HSBC_UK @firstdirecthelp So all other banks support it. Can you explain why that is?
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tom
(@tomothy94) reported
@HSBC_UK @HSBC please add iOS 16 to the app whitelist before September so that I can access my bank again!
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Jenny Blacker
(@jenblacker) reported
@HSBC_UK Only cheques, just general error report, it just gets stuck in a taking photo of the cheque, gets slower until you have to force quit. Google pixel 6, android 12, seems others are having issues too looking at app store reviews (i logged into my old pixel 2 and managed it fine)
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LynnieTippyToppy56
(@LynnTopping) reported
@HSBC_UK I have thought of leaving you after 20 years plus today I am no one knows how to access my online banking that I got locked out of dire customer service .
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chetan
(@chetanvelicheti) reported
@Apple @HSBC_UK mobile app not working on iOS 16. Any updates on resolving the issue as soon as possible. All the wallet enabled card banking app should be supported.
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Eddie Clarke 🐝
(@eddieclarke96) reported
@gjzuckerman @HSBC_UK @firstdirecthelp The point I’m making is that the public beta was supported last year by HSBC and other banks. No problems. So why not this year. Doesn’t make any sense does it