HSBC

Is HSBC down in Runcorn, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Runcorn, Borough of Halton, England 08/31/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (10%)

    Login (10%)

  4. Transactions (9%)

    Transactions (9%)

Community Discussion

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HSBC Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Adamantium1002 AdamantiumCat (@Adamantium1002) reported

    @princessnas @itsmejereemy @HSBC_UK Same 😕 started panicking until I saw other people having the same problems!!

  • pjo1977 PeterJ (@pjo1977) reported

    @nippa77 @HSBC_UK Ditto, whether on 4G or Wifi, the app immediately says error.

  • Chris_weedon78 Chris Weedon (@Chris_weedon78) reported

    @HSBC_UK is the online banking system down today..get a GSA error and Mobile app states error

  • mike_rabbitte Mike Rabbitte 💙🇪🇺🇬🇧🇮🇪🏴‍☠️ (@mike_rabbitte) reported

    @HSBC_UK @satnag123 It’s NOT been resolved. I still can’t gain access.

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • DrewMartinVM Drew Martin (@DrewMartinVM) reported

    @nippa77 @HSBC_UK I'm getting a GSA Error message online and the app just keeps saying error "return to login" but won't let me get back to login screen!! I'm not with Sky broadband. As a new customer of a week, this is all very frustrating @HSBC_UK

  • _therivermersey River Mersey (@_therivermersey) reported

    @HSBC_UK UK app not working? [Can't include a screenshot - app won't let me]

  • geriBatai geriBatai (@geriBatai) reported

    @HSBC_UK can we have an update why mobile and online banking is not working and when you estimaye to fix it?

  • TomRatcliffe2 Tom Ratcliffe (@TomRatcliffe2) reported

    @HSBC_UK banking app not working... Is there a general issue?

  • Proflo1989 Proflo (@Proflo1989) reported

    @KamaljitUbhi @HSBC_UK Same, and the website won't let me log in either