HSBC

Is HSBC down in Runcorn, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Runcorn, Borough of Halton, England 04/11/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent HSBC outage reports came from the following cities: St Helens, Chester, Liverpool and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Mobile App
United KingdomChester Mobile App
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomWarrington Mobile App
United KingdomLiverpool Login

Community Discussion

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HSBC Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JCEET1 JCEET (@JCEET1) reported

    @HSBC_UK - new screens for paying & transferring money are painfully slow and not intuitive. My observation is the old system was better and more user friendly. @JCEET1

  • homelesslondon The Connection at St Martin's (@homelesslondon) reported

    We’re working with HSBC to obtain bank accounts for people who don’t have ID or a permanent address. Without one it can be a battle to receive wages, access benefits or obtain financial support. Thanks so much @HSBC_UK for providing solutions to help break the #viscouscircle!

  • iamdinotwothree iamdinotwothree (@iamdinotwothree) reported

    @HSBC_UK I had to open an account with @BarclaysLDN because your app still does not run on iOS15. All the other banks are working flawlessly. Such a shame lol

  • Solosiaa TECHI (@Solosiaa) reported

    @MurrellThe @HSBC_UK @Stonewallhousin I don't see how we can't focus on all these issues. Again, commenting on someone's beliefs when you should only be able to speak for yourself. The people who make a big deal of it are homophobes, which create situations like this. Which needs us to fix the issue.

  • MartinFHinton Martin Hinton (@MartinFHinton) reported

    Is there a bank with worse customer service than @HSBC_UK @HSBC ?

  • Mariovlachakis Mazza (@Mariovlachakis) reported

    @HSBC_UK will provide you with wrong forms on purpose to delay the process and then blame the customer. After 7 months of complaining I have finally received a section 75 form and zero updates.

  • LambertBen79 Lumin (@LambertBen79) reported

    @hsbc_uk is this worst customer service of the decade? Your algo suspects fraud transaction (me paying for petrol - not the smartest algo). You block my card with ZERO notification. I am left unable to pay. Its after 8pm so no human is available on HSBC premier phone. Awful

  • officialprendie I am Prendie (@officialprendie) reported

    So ******* done with @HSBC_UK. I literally cannot count the amount of times the mess up. Also don't DM me so you can sort out my problem. Just do pissing better.

  • schuffdy Heiko S. (@schuffdy) reported

    @HSBC_UK @gravelwalks It’s simply a nightmare. The app haven’t seen an update for 2 months. Now we have dev beta 3 and still not working. It’s fine with ALL other apps. Fix it asap.

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @funksands And still have customers defrauding people while @HSBC_UK **** on the victims