HSBC

Is HSBC down in Runcorn, Borough of Halton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Runcorn, Borough of Halton, England 12/26/2024 06:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Login (14%)

    Login (14%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent HSBC outage reports came from the following cities: Leigh, Widnes, Chester and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Mobile App
United KingdomWidnes Website
United KingdomChester Login
United KingdomLiverpool Mobile App
United KingdomChester Login
United KingdomLiverpool Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • mikekivi Mike Kivi Ph.D. (@mikekivi) reported from Chester, England

    What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • ArmitageAndi Andi (@ArmitageAndi) reported from Roby, England

    @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • scoops888 𝕊𝕒𝕣𝕒𝕙 💙 (@scoops888) reported from Warrington, England

    @HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Shani_intheUK Shani (@Shani_intheUK) reported

    @HSBC_UK shocking service today. Simple query and have been put on hold for over 1 hour!

  • FrostMarkDesign Mark Frost (@FrostMarkDesign) reported

    @HSBC_UK Trying to book an appointment to sort out my mobile banking (which isn't working). Local branch is Barnet - try to get an appointment online for any date, and it says nothing is available (20 mile radius). What's going on?

  • Charles545587 Charles Roberts (@Charles545587) reported

    . @HSBC_UK I have found the process of opening a premier account so slow and problematic that I am exhausted by constantly chasing your team to get to the next step. Should it take a month to open a current account with a prefix of Premier?

  • FrostMarkDesign Mark Frost (@FrostMarkDesign) reported

    @HSBC_UK What is the reasoning for not giving appointments? I can't go all the way down there on the off-chance I might get seen. I would expect my bank has more respect for my time than that.

  • garycarrigan Gary (@garycarrigan) reported

    @HSBC_UK my parents have spent three hours in queues this week in relation to a section75 claim. Nobody has answers the phone yet they had a survey today to ask them how they dealt with their query!! Please can you help sort a call back for them.

  • emelschwartz emeles #mylifematters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 👍 (@emelschwartz) reported

    @HSBC_UK what a bloody shambles you operate now under the claim of covid It takes forever to get to speak to a human and now these people then claim they can't hear me so just cut off call.....three bloody attempts! This is unacceptable for any business now and appalling service

  • Nickpedley2 Nick pedley (@Nickpedley2) reported

    @nationaltrust @HSBC_UK And yet ...were still cutting down ancient woodland for profit...

  • Akerov1 Akerov (@Akerov1) reported

    @HSBC_UK Once again another 20 minute wait to make a payment takes all of my payees details then hangs up.. If there is a problem with making the payment say before hand.

  • SkylerDevops Skyler (@SkylerDevops) reported

    Hello @HSBC_UK, when are you going to start taking appointments in England? I’ve reached out to your chat support, they say upgrade of accounts can be done by phone. I’ve tried calling your phone support, they say it’s only face to face.

  • JemmaPownall Jem (@JemmaPownall) reported

    @HSBC_UK I transferred winnings from my @paddypower account but I’ve never received the money, yet HSBC say they can’t trace it, and PP say they need proof from HSBC, except it takes an hour just to get through to HSBC! I’d just like my money, yet customer service is shocking!