Is HSBC down in Runcorn, Borough of Halton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Runcorn, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent HSBC outage reports came from the following cities: Chester and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Login | |
| Liverpool |
Mobile App | |
| Chester |
Login | |
| Liverpool |
Transfer | |
| Liverpool |
Mobile App | |
| Liverpool |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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neilricho
(@neilricho1) reported
@HSBC_UK Load of old rubbish, got a mortgage with you, a current account and tried to open a savings account for my son, such hard work, staff extremely abrupt, walked out of branch, lost a lifetime customer. Online chat, waste of time and can’t get through on phone
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Colum McAndrew
(@don_colum) reported
@HSBC_UK the customer service my wife had today from both the Sutton High Street branch and the Premium account holder hotline, was nothing short of appalling. Don’t worry about responding, we’ll just take our custom and money to a bank that cares about their premium customers.
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Mo
(@Mo_S_Patel) reported
@HSBC_UK how can I speak to a real person at HSBC. Your phone numbers require me to have an account no/sort code. My issue is I haven’t received these.
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Ralph Tittensor
(@RalphTittensor) reported
@HSBC_UK I can't log into online banking because you reset my mobile app so I can't generate a security code. I can't get access to online support because I can't log into my account because I can't generate a code. I have no other recourse but to phone because you broke my app.
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Baron Von Strangeluv
(@BaronStrangeluv) reported
@HSBC_UK what the hell have you done to the mobile app, unable to access, caught in a loop of resets that cannot be carried out - requesting to scan a qr code for mobile banking, from your phone whilst the qr code is on your phone?!?! How
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Jules Easlea
(@jubilantpr) reported
@HSBC_UK If you read the origin tweet, it’s nothing to do with me. I’m merely highlighting the appalling attitude of banks to the elderly, digitally illiterate or deprived. Address the bigger issue and employ real people in real buildings in local communities.
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Mo
(@Mo_S_Patel) reported
@HSBC_UK This has been a very painful process. After waiting forever to get through to a human the staff get transferring. The service is so bad I decided to close the account
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Joseph
(@JD89LCFC) reported
@HSBC_UK If not, shut ******** up.
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TechnoNotice
(@TechnoNotice666) reported
@HSBC_UK Why are you misleading with your bank charges? According to Phone banking, the charges shown on your Website are out of date. The page does not mention that ANY international transfer to HSBC has a £5 charge applied, even if it's a SEPA Euro payment! Listed as free.
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Aaron Saffer
(@adsaffer) reported
@HSBC_UK Applied for a credit card, approved, didn't click to accept the agreement. Want to continue the application but no one in the call centre understands the issue. Takes 45 minutes to get through. How can I speak to someone in your credit card team please to complete it?