HSBC status: access issues and outage reports

Problems in the last 24 hours in Broughton and Bretton, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Broughton and Bretton, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Broughton and Bretton, Wales

Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:

• 
  Chris Mellow (@jcmellow) reported 12 minutes ago from Broughton and Bretton, Wales

  @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

• 
  Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported 43 minutes ago from Runcorn, England

  @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

• 
  Mike Kivi Ph.D. (@mikekivi) reported 50 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported 57 minutes ago from Runcorn, England

  @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gallagher (@MJPGallagher) reported 11 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Andrew Hill (@AndrewRHill7) reported 12 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  Vishal Dutta (@Vishaldutta) reported 12 minutes ago

  @HSBC_UK I got an email about unread documents but I have lost my log in details including my account number and sort code, what can I do?

• 
  DamonCarroll_75 (@dscarroll75) reported 17 minutes ago

  @HSBC_UK I would like you to get in touch with the branch and find out why these barriers exist This person needs access to a bank account and with the time scale Nov 26 that aint good enough

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 18 minutes ago

  @HSBC_UK Why oh why when I call your service, first of all your employee can’t even say my surname correctly and they can’t even deal with what I asked for. An absolute total waste of time dealing with offshore employees. Why can’t I speak to somebody from the United Kingdom?

• 
  Nigredo🇸🇬 (@NeroSiegfried) reported 19 minutes ago

  Been trying to call your customer care line but none of them are going through @HSBC_UK

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 20 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  Nivesh Verma (@neekeshverma) reported 24 minutes ago

  @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships

• 
  Beth (@befffffani) reported 25 minutes ago

  @HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.

• 
  Keven (@keven0262) reported 26 minutes ago

  @UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.