HSBC status: access issues and outage reports

Problems in the last 24 hours in Broughton and Bretton, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Broughton and Bretton, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Broughton and Bretton, Wales

Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:

• 
  Mike Kivi Ph.D. (@mikekivi) reported 19 minutes ago from Chester, England

  What’s the best premium account to replace @HSBC_UK premier with full international access and benefits? One customer service failure too many …

• 
  Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported 34 minutes ago from Runcorn, England

  @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

• 
  Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported 47 minutes ago from Runcorn, England

  @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

• 
  Chris Mellow (@jcmellow) reported 58 minutes ago from Broughton and Bretton, Wales

  @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lingmell (@T1mbuktwo) reported 6 minutes ago

  @HSBC_UK I am 50 years with HSBC. Just had some issues. Rang to fix an appointment to visit my local branch. Call centre individual hung up on me at 19.25 this evening. Cannot believe the way I am being treated. Time to finally close my account and move on.

• 
  Neil Sweeney (@NeilSweene20948) reported 9 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  Jasna Meyer (@MeyerJasna) reported 10 minutes ago

  @HSBC_UK have you blocked me? Waiting for my money you stole. 517.16gbp of British Gas refund still not received after 8 days and 5 working days as promised and guaranteed by @HSBC_UK

• 
  joanne swancott (@swanni1980) reported 14 minutes ago

  @HSBC_UK frustrated I fulfilled my IVA nearly 4 years ago and you are still showing me as a defaulted open account but no one will talk to me as it’s no longer my account ????? Way to help a girl move on

• 
  Joachim (@joachimnicolas) reported 16 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  Jill Richards (@JillSR) reported 17 minutes ago

  @HSBC_UK extremely painful call with hsbc this morning. 48 min trying to deal with my disabled daughter’s affairs. Dreadful service

• 
  Simon Heron (@siheron) reported 17 minutes ago

  @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

• 
  Jim Bartholomew (@JimBartholomew1) reported 18 minutes ago

  @HSBC_UK I've just spent the most frustrating and degrading 90 minutes trying to help reset my 91 year old father's telephone banking security number. You should be ashamed to treat a customer who has banked with Midland / HSBC for 50 years in such a manner.

• 
  Mrs Whits (@lizflenley) reported 21 minutes ago

  @HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!

• 
  Anabel Castillo (@ACastilloBast) reported 27 minutes ago

  @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen