Is HSBC down in Broughton and Bretton, County of Flintshire, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Broughton and Bretton, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Broughton and Bretton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Broughton and Bretton, Wales
Latest outage, problems and issue reports in Broughton and Bretton and nearby locations:
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Chris Mellow
(@jcmellow) reported
from
Broughton and Bretton, Wales
@HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ghislane Hames
(@GhislaneHames) reported
@HSBC_UK For waiting over 1hr 10min I gave up. Tried several more times and now I am now waiting for a call back. I must say that the customer service is extremely poor, not enough branches and not enough staff!!
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Emma Marment
(@EMarment) reported
@HSBC_UK my mobile banking app is saying service unavailable any advice has been like this for an hour? Thank you
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Suzanne Salam
(@SuzanneSalam) reported
@HSBC_UK over 40 mins waiting to speak to an agent and STILL waiting. Get out of the 90s. This is unacceptable. I voiced the same issue through twitter last week, radio silence from HSBC!!
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Divya Bharadwaj
(@divbharadwaj) reported
@HSBC_UK it is impossible to get in touch with your customer service without logging into online banking. I cannot do that because I closed my account in 2021. A refund was sent to this closed account and I want my money back
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Andythefireman MD ANT
(@Andythefireman) reported
@HSBC_UK @HSBC average wait time of 7 mins your wonderful automated service tells me. 35 minutes (& counting) and still no reply. 😡😡😡😡
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Ghislane Hames
(@GhislaneHames) reported
@HSBC_UK You’ve closed two of my local branches, now I’m sat on the phone approaching an hour to speak to someone 😠.. Come on, where’s the customer service when you need it!
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Angelina Pascual
(@APascual1211) reported
@HSBC_UK if your website is going to direct your consumers to the Chat function in your app where you then have to wait an hour for a response, please do more than tell your customers to call the branch #wasteoftime #badcustomerservice
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Nikki de Villiers
(@TheWordWell) reported
@HSBC_UK Hi, from nowhere I’m being asked to re-register for a digital key to use the mobile app I’ve been using for years. Getting into such a pickle. Just need to access my back acc. Please help!!
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Deano
(@deanobowers81) reported
@HSBC_UK hi guys. How do I bank a cheque when the only HSBC site within miles of me is closed for a refurb?! I can’t use the app due to the value and I can’t go into a physical bank as it’s closed!! I live in Northampton
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Lisa
(@L1sa130466) reported
@HSBC_UK what is the point of ur chat and telephone service if the people cannot help with query? What is the point of global money account when I am leaking money left right and center