HSBC

Is HSBC down in Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chester, England 12/12/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RupertPontin Rupert Pontin (@RupertPontin) reported

    Priceless customer service from @HSBC_UK once again. Locked out of my account for a week. Unable to get through on the phone. Until today.... (40 mins). Apparently I needed a special security clearance procedure - several "holds" later I was cut off!!!

  • mc_leor Ruel Hormillosa (@mc_leor) reported

    @HSBC_UK @Seancharles1234 My mobile apps asking me to update but it wont go through, this is happening for a couple of days now. I can't log in to my mobile banking.

  • Munky12 Have you seen my charger cable? (@Munky12) reported

    @DKebabmeat @HSBC_UK @Shelter Don't be a ****. There are 1.5m people in UK without a bank account, no access to credit, digital payments or secure cash storage. This is a huge step forward.

  • AndrewBaker3456 Andrew Baker (@AndrewBaker3456) reported

    @HSBC_UK It's bad enough that I'm seriously contemplating moving to another bank. What kind of login experience is this that it takes me 5 minutes everytime I try and login?

  • preriit2131 Preriit Souda (@preriit2131) reported

    @HSBC_UK I have been calling for almost an hour and seems like your call centers are simply sleeping. Pathetic useless service

  • kanndoo_org Kanndoo (@kanndoo_org) reported

    @HSBC_UK we provide work for homeless people nationally / globally . We would like to offer bank account for payment purposes. Is this something you can help us with?

  • Lizqm Liz Quentin (@Lizqm) reported

    @HSBC_UK after I don’t know how many calls to set up a secure key for an InvestDirect account,I complete the complaints form and then that page is not available! I guess you might eventually send me the letters you want me to read online as I certainly can’t access them online!!

  • adaoffonry Ada Offonry (@adaoffonry) reported

    @HSBC_UK 1) I’ve been a customer for over 20 years, but after the way I’ve been treated recently,I think it is time for me to take my business elsewhere. There are multiple reasons for my frustrations but the last straw is one of your phone operators being rude to me today

  • msfslm Saif Aslam (@msfslm) reported

    I hate how some banking apps (*cough* @HSBC_UK *cough*) stop working on major iOS betas. They think you’ve installed jailbroken software. 🙃

  • bradsdaddave Bradsdaddave (@bradsdaddave) reported

    @HSBC_UK my debit card is malfunctioning, I cannot purchase or withdraw money. I have contacted customer services in India and not getting help