HSBC

Is HSBC down in Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chester, England 11/17/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • davidhattonbook David Hatton Books (@davidhattonbook) reported

    HSBC refusing to switch my direct debits over to my new bank. Glad to be leaving them @HSBC_UK shameful service, you’ve offered me nothing for the last 20 years. I encourage others to move to a new bank too.

  • rutheddy90 Ruth Eddy (@rutheddy90) reported

    @HSBC_UK I’ve been advised there are no alternatives other than waiting 4-8 weeks for a response to my complaint that I was told was being investigated on 17th Nov & to wait 10 working days for a response. I’ve asked for my account to be closed & already have a new one with Virgin!

  • UBSixT Mia Culpa (@UBSixT) reported

    Anyone had dealings with @HSBC_UK... Fecking useless would be my opinion. Bumbling idiots in their so called "customer support" India.

  • Heather99195844 Heather (@Heather99195844) reported

    @HSBC_UK terrible service from you this morning on an account error and your teams are unable to assist and called me a liar.

  • carer_clive clive (@carer_clive) reported

    @HSBC_UK I want to speak with people at a branch near me, not a chat bot, not a call centre agent that has English as a second language, but that's impossible, so this coming year I'll leave, I've been a customer since Midland Bank days, but not much longer

  • Trevv69 Trevor Smith #FBPE 💙 #BLM 🇪🇺 💫 (He/Him) (@Trevv69) reported

    @paullewismoney @HSBC_UK I have stood in a queue in most banks for work reasons this last year, and watched staff whose sole purpose is to tell customers they can't help, other than point them to a phone or go through the hideous process of rebooting their tablet. And make themselves unemployed.

  • AngiePedley Angie Pedley 🧡 (@AngiePedley) reported

    @paullewismoney @HSBC_UK The building society staff are friendly and helpful towards a refugee support charity. Unlike the local #hsbc branch who were very unhelpful

  • trlnurse14 Tara Nurse (@trlnurse14) reported

    @HSBC_UK is today not a normal working day? Daughter told to go into branch to open student account. Gets to bank and told nobody in branch knows how to open a new account. Come back next week! Total insanity!!

  • policy_uk UK public policy failure (@policy_uk) reported

    @simonC_R @paullewismoney @HSBC_UK Vile vampire banks. They were always doing this ! The idea banks have any sense of public service/duty went by about 1995

  • veddycent Vedders (@veddycent) reported

    @HSBC_UK HSBC: "Your phone banking security is locked, to unlock it the next time you login online to can reset your password" No I can't because I need to call the same number above and use the code that I don't know to make a new password 🤬 Do banks actually test any of their systems!