Is HSBC down in Chester, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (15%)
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Login (15%)
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Transactions (12%)
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Transfer (2%)
Live Outage Map Near Chester, England
The most recent HSBC outage reports came from the following cities: Frodsham, Chester and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Frodsham |
Website | |
| Chester |
Mobile App | |
| Liverpool |
Mobile App | |
| Runcorn |
Mobile App | |
| Liverpool |
Login | |
| Liverpool |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Chris Mellow
(@jcmellow) reported
from
Broughton and Bretton, Wales
@HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@blackjaw1980) reported
@HSBC_UK is it possible to amend standing order dates & amounts without calling? It's impossible to get through to speak to someone to do this...
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Elouise
(@Embo61342) reported
@HSBC_UK Have been a loyal customer for 37 years. Cannot get through to anyone on chat and when I do it’s not helpful and chat is terminated before I can take survey. Very frustrating- please advise on best way to contact.
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Mickey Gallen
(@mik_jg) reported
@RalphHosier @HSBC_UK I had to call their customer 'service' a couple of months ago and found them very adept at hanging up. When they find out you're complaining you get "I cannot hear you! I cannot hear you!" and then they end the call
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Magstheelder
(@magstheelder) reported
@HSBC_UK i have spent 45 minutes speaking to online support without any assistance or resolution. How do i make a complaint?
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Sarah Wallace
(@wa37772360) reported
@HSBC_UK Opened my account a few weeks ago, tried using my card for the first time tonight. Card declined. How do I fix this? I’m really really not at all impressed with HSBC so far.
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Cath
(@BigBlueSkyLive) reported
@HSBC_UK Customer support is what you should be thinking about. All customers, even if they are inconvenient to you #keepruralbranchesopen
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Ian Hallam
(@ihallam) reported
@HSBC_UK I've previously made a complaint online as directed by one of your employees, regarding GDPR breaches. Could you please advise what your KPI is in terms of a response as I've heard nothing....Once again IMHO showing a complete disregard for the seriousness of the issue.
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Patrick Darch
(@redrobin18) reported
@HSBC_UK My 87 yr old mother-in-law has today tried to order a chq bk over the phone. Had to wait over 30 mins and then the Indian call centre couldn’t understand what we wanted. Appalling service. She put the phone down crying as she needs Chqs for Xmas presents. DM me please
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Sall Baker
(@Sall_Baker) reported
@HSBC_UK HI, your online chat isn't working and there's no online way to order a cheque book and there is no local branch please can you give me some help on how Dad is supposed to get a new cheque book?
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Gabriel Streicker
(@romeu75) reported
@HSBC_UK Hi - is there an issue with your telephone banking services? I have been on hold for half hour… or is this normal?