HSBC

Is HSBC down in Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chester, England 03/04/2026 21:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (20%)

    Login (20%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • garfield_1234 Garfield (@garfield_1234) reported

    @barnesy_uk @HSBC_UK @mummyto33 Same here. Cannot access business account via app or desktop

  • HelenRodway Helen Rodway (@HelenRodway) reported

    @HSBC_UK Hi - I’m also having issues trying to make payments via the Business Banking app. Have closed everything down and restarted and still not working

  • bethaniekebby Bethanie (@bethaniekebby) reported

    @HSBC_UK @zumbruk I am trying to use contactless payment and it’s not working, online banking also says unavailable

  • LouiseIlly Louise Illingsworth (@LouiseIlly) reported

    @HSBC_UK @QCCLondon Frustrating that you’re telling everyone to phone rather than getting to issue sorted! Hard enough to get through to telephone banking at the best of times!

  • lauraroganxo Laura Rogan (@lauraroganxo) reported

    @HSBC_UK @mummyto33 Definitely an issue with the app today 😩

  • HerbieGooner HerbieGooner (@HerbieGooner) reported

    @HSBC_UK @bethaniekebby I’ve just had contactless payments declined via Apple Watch and iPhone - also can’t access my banking app. Seems like a wider problem.

  • S_Cassley Simon Cassley (@S_Cassley) reported

    @HSBC_UK @mummyto33 There is an issue, mine won’t show transactions, only the balance, it says ‘try later’

  • Dr_Alan_Harper Alan Jerome Harper (@Dr_Alan_Harper) reported

    @HSBC_UK @beaujolaisbeads I don’t think calling will help - clearly there are issues with the app. Please can you put an alert out to acknowledge it and let us know when it will be fixed.

  • Abigail_Jones97 Abigail Jones 🌟 (@Abigail_Jones97) reported

    @HSBC_UK is there an issue with mobile banking? Tried 3 times to transfer money into my savings account and its telling me there's a system issue

  • MMOYeti MMOYeti (@MMOYeti) reported

    @bethaniekebby @HSBC_UK @zumbruk Same. Card declined then worked, app not working.