HSBC

Is HSBC down in Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chester, England 01/17/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MOUAZSALEH3 MOUAZ SALEH (@MOUAZSALEH3) reported

    @polizeiberlin i was scammed by a person named Martin Robert from England using a fake company and a fake bank account in @HSBC_UK and i transferred 7500€ from my account to buy his car but there's no car or mony at all please help me out and let me know what i have to do. Thx

  • HarshaLalji Harsha (@HarshaLalji) reported

    @HSBC_UK what is going on with ur mobile banking app. Not working on Samsung s20 for over a week now. No help on ur website and phone lines have long waiting times and then cut off when u finally get through.

  • PaulHaley1963 Paul Haley (@PaulHaley1963) reported

    @HSBC_UK Due to covid... The issue is your website says its open though.

  • financialombuds Financial Ombudsman Service (@financialombuds) reported

    @ldcvia @HSBC_UK Hi If its regarding a formal complaint, banks have 35 days or 8 weeks depending on what the issue is. However, for just general queries, each bank has its own SLAs.

  • therealtimpick TimboWWFC (@therealtimpick) reported

    @HSBC_UK I know that Andy. I think I will call the automated helpline to reset my security details and start again unless you can help me get on using my phone app?

  • emma_muttitt Emma (@emma_muttitt) reported

    @HSBC_UK Is there a problem with Paym? I keep trying to use it and it shuts down the app. The person I’m trying to pay is someone I’ve paid before and their details are correct. I’ve been able to do everything else I need to on the app this morning. Thanks.

  • claudchagas Claudio Chagas (@claudchagas) reported

    @HSBC_UK what happened to the secure messages feature on Online Banking? All I can see are help articles links and a suggestion to talk to an agent via chat. Has the secure messages resource been removed from Online Banking?

  • andrewjscott Andrew J Scott 🐧 (@andrewjscott) reported

    Your business banking service @HSBC_UK is a joke. 2 hours on hold still no answer. You've sent me a letter saying you're going to shut down an account and to call, but I can't get hold of anyone by any channel. We will not be opening more accounts you. Long live challenger banks.

  • spongdooly Spongdooly (@spongdooly) reported

    @BBCNews @HSBC_UK worst bank and customer service on the planet. Quick to accuse normal customers of money laundering whilst turning a blind eye to their Chinese elite, bosses and big money backers.

  • claudchagas Claudio Chagas (@claudchagas) reported

    @HSBC_UK what happened to secure messages feature on Online Banking? All I can see are help articles links and a suggestion to talk to an agent via chat. Has the secure messages resource been removed from Online Banking?