HSBC

Is HSBC down in Chester, England?

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The latest reports from users having issues in Chester come from postal codes CH1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chester, England 01/30/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (12%)

    Login (12%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Chester, England

The most recent HSBC outage reports came from the following cities: Liverpool, Chester and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomChester Transactions
United KingdomQueensferry Mobile App
United KingdomChester Mobile App
United KingdomLiverpool Website
United KingdomChester Login

Community Discussion

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HSBC Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC_UK been on the phone from 3pm. Over 4 hours and you have cut me of 3 times. "busier then usual times" such poor service. Time to move to a more reliable provider. Standards have dropped. 😔 As a business account you clearly don't value.

  • ldcvia LDC Via (@ldcvia) reported

    @HSBC_UK Your call centres are terrible under-staffed & don't answer. Your on-line options are extremely limited, & I can’t log in anyway thanks to an omission on your part. It’s been more than 24hrs since my email with no acknowledgement. So what now?

  • dawn_hazelwood Dawn Hazelwood (@dawn_hazelwood) reported

    @HSBC_UK Mobile app wont load on iphone!! How can i access my money if I dont have the ability to generate code!!!

  • Faiz8925 Faiz (@Faiz8925) reported

    @HSBC_UK Morning I responded on PM not sure if I’d get the help needed as it seems to be diverting to online to get help again!!

  • Kirstie__Allen Kirstie (@Kirstie__Allen) reported

    New @HSBC_UK banking app is shocking!! Confusing to look at, can’t see at a glance my transactions, error with decimal point when transferring money. Bring back the old version please! #hsbc

  • EvieHarper12 Evie Oakford-Harper (@EvieHarper12) reported

    @HSBC_UK I am loosing my patience with your help guides online. I need to reset a digital secure key password but the option doesn't appear in my app (like the screenshot). Your chatbot refers me to the guide.

  • mosajad Mohammed Sajad (@mosajad) reported

    @HSBC_UK @Shields_High Waste of time messaging you. Iv sent you how many messages and you have not even replied. Misleading and still pride yourself with outstanding customer services. #lies #morelies

  • room14menswear Room 14 Menswear (@room14menswear) reported

    Shocking customer service from the @HSBC_UK Business Team. On hold for 1hr 45mins with no answer. Live chat online is also unavailable. Poor support & I’m no nearer to resolving my issue…

  • leebatty Lee Batty (@leebatty) reported

    @HSBC_UK Now been on hold for 3hrs 40 mins waiting for help with business interned banking. I’ve spoken to 6 different people this week and no one seems capable of helping.

  • mosajad Mohammed Sajad (@mosajad) reported from Birmingham, England

    @HSBC @HSBC_UK still here plodding along waiting for you to answer. If anything I could crown you the worst customer service in the UK. #time #money #badservice