HSBC

Is HSBC down in Chester, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chester, England 02/12/2026 18:00

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jcmellow Chris Mellow (@jcmellow) reported from Broughton and Bretton, Wales

    @HSBC_UK I'm a long time HSBC customer, never had problem for over 20yrs, but trying to open an account for my teenage daughter has been an absolute nightmare and really poor customer service!

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarjoanne81 Sar (@Sarjoanne81) reported

    @HSBC_UK I've got the new Google pixel pro, it won't let me download the HSBC UK app. is there a known issue?

  • Luis_Reda Luis Reda (@Luis_Reda) reported

    @HSBC_UK I’ve just put the phone down after 49 minutes on hold!! This is not acceptable!!

  • cyberfix_ CYBER SUPPORT (@cyberfix_) reported

    @ajmunn @HSBC_UK can help you get back your Hacked Account,Locked Account,Deactivated Account,Activision Hacked,Bitcoin Help,Account Help,Ask PlayStation,Hacked Instagram,Hacked Facebook,EA Help,Payoneer Help

  • marcelocarlosbr Marcelo Carlos (@marcelocarlosbr) reported

    @HSBC_UK hi, the mobile app won't work with pixel 6. I can't this is affecting most (possibly all) pixel 6/6 pro users. Any ETA on the fix? Thanks

  • GMjtis Jonathan Tisdall (@GMjtis) reported

    @HSBC_UK Ideally it would be good to do this via your actual service channels rather than in public.

  • marcelocarlosbr Marcelo Carlos (@marcelocarlosbr) reported

    @HSBC_UK Hi, the mobile app won't work with pixel 6. I can see this is affecting most (possibly all) pixel 6/6 pro users. Any ETA on the fix? Thanks

  • meimei2502 meimei83 (@meimei2502) reported

    @HSBC_UK I sent private message requesting help about reinstating my internet and telephone banking and have had no reply yet. I cannot enter UK at present to visit a branch so need other solutions.

  • dseselectric David Savery Electrical Services (@dseselectric) reported

    @HSBC_UK When having to log in to the business banking portal often, as one does when administering the business, is it really necessary for a Chat Assistant to pop up over the displayed data asking if I need help every time? The answer is no. It's an unnecessary UI distraction.

  • Adam_Sloman Adam Sloman (@Adam_Sloman) reported from Cirencester, England

    @HSBC_UK Hi, I need some help with a commercial card account I've repeatedly closed but you keep sending me a statement saying I owe £32 for the card (I got rid of the card having never used it in 2015)

  • LindaGunn3 Linda Ribeiro (@LindaGunn3) reported

    @HSBC_UK Thank you..And I've have sent you some suggestions on how to resolve issues by actually speaking to people .. thankfully the money taken is being returned but the experience of your customer service will sadly last a lot longer