HSBC

Is HSBC down in Liverpool, England?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Liverpool come from postal codes L1 and L6.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Liverpool, England 01/30/2025 09:30

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (12%)

    Login (12%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Liverpool, England

The most recent HSBC outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Website
United KingdomWidnes Website
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • SouthportReport Southport Reporter (@SouthportReport) reported from Formby, England

    Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • ArmitageAndi Andi (@ArmitageAndi) reported from Roby, England

    @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LaraNWeaver Lara Weaver (@LaraNWeaver) reported

    @HSBC_UK what’s happened to the customer service? Spent over 3 hours on hold and transferred between departments and then hung up on. The training you give your staff has deteriorated…it was once so much better! Issue still unresolved.

  • CKablooie Phil Davis (@CKablooie) reported

    @HSBC_UK It was titled Help with the cost of living But sent from an unmanned account. Don't send it.

  • TeddyLeppington Theodora (Teddy) Leppington (@TeddyLeppington) reported

    @HSBC_UK I'm trying to use your chat facility to help with a problem. Your contact has told me to make my payment even though the app says it can't verify the account. The service I'm getting from 'Alexandra' is way below par. What do I do?

  • y_pawt y.pwt (@y_pawt) reported

    @HSBC_UK Cant login to app since you updated it and am outside the UK. What can I do?

  • Nthev Nick (@Nthev) reported

    @HSBC_UK do you have any support team taking calls?? When reaching out your support by phone or chat, then no one take your call… really frustrating.

  • BitWebster Webby (@BitWebster) reported

    @HSBC_UK Lol you guys caused this , now you are offering help ? Disgraceful

  • roseandbeauty srabani (@roseandbeauty) reported

    @HSBC_UK I am frustrated following up for transaction charges done on the month of May..Following up since June...The team keeps on diverting me saying we are checking/dont have access to the system...Need help please..

  • Alzibub1 A Zeffo (@Alzibub1) reported

    @HSBC_UK King Charles: "The climate crisis really is a genuine emergency and tackling it is utterly essential" Will @HSBC_UK support the king, and all other life on Earth, by committing to end investments in new oil & gas, as required to limit heating to below 1.5C?

  • itwaswidmerpool john 🇺🇦 (@itwaswidmerpool) reported

    @HSBC_UK I have called your Fraud team and have been on hold more than 35 minutes already. There is no indication of queue length and no ability to request a call back. How can service be this bad?

  • wisdomdacosta Wisdom Da Costa (@wisdomdacosta) reported

    @HSBC_UK Option 2 on your helpline 0345 602 2014 doesn't seem to be working - it just hangs after a few seconds. Please fix it. Your customers need you.