HSBC

Is HSBC down in Liverpool, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Liverpool, England 11/04/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesgreen14059 James green (@Jamesgreen14059) reported

    @HSBC_UK Good morning. I believe a company has been taking money out of my account that I have no idea who they are and why they are taking it. Can you help!

  • Julietbliss Apunaanwu 🌞 (@Julietbliss) reported

    @HSBC_UK how many CFAs does it take to generate one statement on one account? Nearly 2 months after opening my account, none of your app, website, or customer service is able to generate my statement.

  • tessthebutler Tess Butler (@tessthebutler) reported

    What the chuff is going on with @HSBC_UK OTPs this morning? All arriving incomprehensible? You have also still not provided any support in getting our business bank account open. In fact you sent an email to say ‘due to inactivity we will close this application’ Cheers, lads

  • davidcouzens David Couzens (@davidcouzens) reported

    @HSBC_UK Tried to send money online but you flagged it as potential fraud, even though I was on the phone with your agents when I transferred it. Tried again, and it happened again. Mental. Awful service trying to sort. Three days, three 30 minutes calls... AWFUL!

  • spayasi Shirish Payasi (@spayasi) reported

    You have closed all means for retail customer to speak to you. You are surely losing at least one customer soon. @HSBC_UK

  • davidcouzens David Couzens (@davidcouzens) reported

    @HSBC_UK I made up my mind to leave HSBC tonight after 30 years of being with them due to the shockingly bad service. Three attempts to transfer money all three flagged as fraud. Hours wasted on the phone. Useless.

  • edwallaceauthor E.D. Wallace (@edwallaceauthor) reported

    @HSBC_UK Hi I can't log on to your app, when I open it it freezes or just shuts down on its own, please help!

  • leemasondesign Lee Mason Design (@leemasondesign) reported

    @HSBC_UK / @HSBC have said they owe me a refund. I gave them all the info they requested months ago. They say it was their error, I’m chasing every week but still getting no updates. Get it together dudes!! If owed you money.. you’d be fining me!

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @HSBC_UK Hi is there a problem as I can't log onto online banking?

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @Anthony_Fiumara @HSBC_UK @HSBC and they could quite easily reassure the customer but I can't get any response at all. I feel utterly abandoned by this bank in this very stressful situation