Is HSBC down in Liverpool, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Liverpool, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Al-Yomi
(@AlYomi2) reported
@HSBC_UK Spoke with the customer services yesterday and has asked me to go back to the branch
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Granit Xhaka
(@GranitX30084199) reported
@TalkTV Use cash or lose it if your with hsbc inform them you are leaving because they are shutting down there branch’s @HSBC_UK shame on you
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Naomi
(@sianmichaela) reported
@HSBC_UK Hi, when will the check payee error be resolved in the app please? I currently can't make transfers. Ref 503 Feature currently unavailable.
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#FirstTMaster
(@FirstTMaster) reported
@HSBC_UK I finally got on after 1 hour. Your agent was no help. I asked for help on how to make a payment. 1) By online. 2) Mobile app. Read instructions but it won't work.
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Conrad Black
(@ConradB81089949) reported
Appalled to hear that @HSBC_UK are closing more branches including the two nearest to me. Been a customer since 1983 and although the online banking is excellent I do sometimes need to go to a branch. 25 mile and 45 minute round trip in thefuture 🤬
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carrie
(@cabowen26) reported
@HSBC_UK awful customer service 😢
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wendie easen
(@wendieeasen) reported
@HSBC_UK I cannot make a payment from my account. It keeps saying “no eligible accounts” please help
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NalediBarron
(@BarronNaledi) reported
@avtsuk @HSBC_UK You're not alone there in your HSBC experience Captain! Outsourcing of call centres is the death knell in the overall, consistently crappy service "offered" to customers by EVERY commercial bank ! (Except of course when they 1. want your money and 2. want to use your money)
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Becca Exasperated 🏳️⚧️🏳️🌈
(@becaexasperated) reported
@HSBC_UK just soent 2.5 hours on “Live Chat” (assistant took 10 minutes to type every one-paragraph response), and on the phone to fraud dept to get a card unblocked. Outstanding service👏🏽😡well done. Have moved pretty much everytjing to @RevolutApp their service is amazing.
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Richard High
(@dukeoftadley) reported
@HSBC_UK to set up online/app banking, I get told on the phone to take photo ID into branch; branch staff sit me down with a phone and we make no progress. Totally shambolic customer service. Thoroughly regretting switching