Is HSBC down in Liverpool, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Liverpool, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Transfer (1%)
Live Outage Map Near Liverpool, England
The most recent HSBC outage reports came from the following cities: Frodsham and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Frodsham |
Website | |
| St Helens |
Mobile App | |
| Liverpool |
Mobile App | |
| Runcorn |
Mobile App | |
| Liverpool |
Login | |
| Liverpool |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Molly Griffin
(@MollyGr81725082) reported
@HSBC_UK I was on hold for 2 and a half hours last night and an hour so far today. Please could someone get in touch with me in regards to my statements. I can’t access them and need a copy for my accountant. Can’t log on as you closed the account due to “safeguarding” issues.
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Adam Thompson
(@Adamt201) reported
@HSBC_UK do you really care about business customers? Have just put the phone down to your 03457 60 60 60 number after waiting over 2 hrs for no reply. This is my 4th call to you all of which I was kept waiting over 1 1/2 hrs. All to sort a mistake you made
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Cortney 👑
(@foodbabyblogs) reported
@skgndo @HSBC_UK 1 hour 50! Got cut off at 2 hours the first attempt so we’ll see second time around. Wonder how they recompense for the wasted 4 hours of my working day?
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Jennifer Middleton
(@Missjenilm) reported
@HSBC_UK hi there why are smaller branches closing down the counter service? I especially took the morning off work to pay my credit card bill at Twickenham & it's now digital. Why is this please as not everyone banks over the Internet.
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Vikash
(@Vikashkumardce) reported
@HSBC_UK uk app crashes on ios15. Please help
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Linsey O’Donnell
(@DonnellLinsey) reported
@HSBC_UK supporting vulnerable people is great, but how do I make an appointment or speak to someone about opening an account for a VP? Website is no help.
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Bespoke Conditioning
(@Bespoke_Cond) reported
@HSBC_UK we’ve been on hold now for over an hour on 6 separate occasions and it can’t be dealt with in-branch either. -Denied access to our own accounts -Promised call backs that never appear It’s been over a month now with no answers. Shocking customer service. Please help
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MOUAZ SALEH
(@MOUAZSALEH3) reported
@actionfrauduk I was scammed by a person named Martin Robert using a fake company and a fake bank account in @HSBC_UK and i transferred 7500 € to buying his car but there's no car or mony at all, I'm living in Berlin and already submitted a report to @polizeiberlin thx for help.
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✨Shakey Gal✨
(@shakeygal) reported
@HSBC_UK some family in Canada sent me a transfer for my birthday over the weekend, and it still has not appeared in my account. Another family member in Canada sent me money on the same day and it appeared almost immediately. Help?
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ARTiculate
(@ARTiculate369) reported
@7aCoffeeShop @HSBC_UK Same problem!