HSBC

Is HSBC down in Liverpool, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Liverpool, England 05/03/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (16%)

    Website (16%)

  3. Login (14%)

    Login (14%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Liverpool, England

The most recent HSBC outage reports came from the following cities: Frodsham and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrodsham Website
United KingdomSt Helens Mobile App
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LilyD69 Karen Robinson (@LilyD69) reported

    @HSBC_UK is your online banking down as myself and a few others are getting error messages

  • phat_Supr3m3 Haydar 🏴󠁧󠁢󠁥󠁮󠁧󠁿☘️ (@phat_Supr3m3) reported

    @HSBC_UK Come on lads fix your servers smh

  • paulgracephoto Paul Grace (@paulgracephoto) reported

    @HSBC_UK I cannot access my accounts??

  • ArifuretaB B🇦🇱 (@ArifuretaB) reported

    HSBC MY CARD JUST GOT DECLINED AT THE BAR AND IVE GOT ******* BREAD IN MY ACCOUNT. FIX YOUR **** @HSBC_UK

  • sosmarshmello kerri (@sosmarshmello) reported

    @BillinghamScott @HSBC_UK Assume this is a wider issue as I have the same error code.

  • xxxmoneypennyxx xxxmoneypennyxxx (@xxxmoneypennyxx) reported

    @NazRahimi @HSBC_UK Same for us! Thought I’d been hacked - can’t do my weekly food shop but must be folks in a worse position - a worry when it’s not just about access but impacts Payments

  • Doubtit13 Doubtit (@Doubtit13) reported

    @hannah_pinnock @HSBC_UK Same here. App not working

  • amalhotra5513 Steve rom (@amalhotra5513) reported

    @CharloMckay @HSBC_UK The API is completely down so you basically cannot do anything whether that be login, transfers, payments etc. It's been like this since about 8pm tonight. Stunned that one of the world's largest banks hasn't event formally communicated that it's API team are investigating!

  • xxxmoneypennyxx xxxmoneypennyxxx (@xxxmoneypennyxx) reported

    @BillinghamScott @HSBC_UK Same for us! Thought I’d been hacked - can’t do my weekly food shop but must be folks in a worse position - a worry when it’s not just about access but impacts Payments

  • JoannaCFulford Jcfulford@me.com (@JoannaCFulford) reported

    @claireW2023 @HSBC_UK @HSBC me too - exactly the same two problems - at least I now know it's not me being an idiot!