HSBC

Is HSBC down in Liverpool, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Liverpool, England 04/11/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Liverpool, England

The most recent HSBC outage reports came from the following cities: St Helens, Liverpool and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Mobile App
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login
United KingdomLiverpool Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • davidkh001 davidkh001 (@davidkh001) reported

    @HSBC_UK No your app is always the latest one to be updated. Please increase the frequency of update. How come a user cannot access his bank account... This is not acceptable!

  • REPLYBONURGENT bonnie white (@REPLYBONURGENT) reported

    @HSBC_UK @Cambridge_Uni As a report showed that white men and boys are the most disadvantaged above anyone, will you also be pledging £2 million to them too? Will you support 30 White scholars? They could do with your help. An answer would be helpful. In the interests of equality and fairness.

  • MerlinWarthog Merlin Warthog (@MerlinWarthog) reported

    @HSBC_UK ...and the number of phone numbers I was given and the time this has taken me. Why would I take more of my time to submit a report when I am already telling you about the issue here and HSBC know about it following the tweets yesterday?

  • DonetelloEsi Donetello Esiable (@DonetelloEsi) reported

    @HSBC_UK @HSBC speak to customers like shite. 23 years as a customer, countless abuse, countless incorrect charges. Anyone who works for them is a ****

  • TimObleukhov Timofey Obleukhov (@TimObleukhov) reported

    @binance @cz_binance I think you could provide better service in UK than @HSBC_UK does.

  • Stevevintage2 Stevevintageandbeyond (@Stevevintage2) reported

    @HSBC_UK Can you help me I need to speak to someone about my missing ppi

  • hellshousewife La Castillo (@hellshousewife) reported

    @stevewr30354106 @HSBC_UK @Cambridge_Uni The fact that at the time of writing 83 ppl are stupid enough to not understand that scholarships are available to ppl from groups who would traditionally find it harder to access Oxbridge education & that BEING WHITE is definitely not one of those groups, is depressing.

  • Chris_Leigh_UK Chris Leigh 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Chris_Leigh_UK) reported

    @HSBC_UK @Cambridge_Uni What about the most under-represented group in higher education ... working class white boys? Why are they not being supported?

  • MerlinWarthog Merlin Warthog (@MerlinWarthog) reported

    @HSBC_UK It is an issue that the Solicitor Team have been told about, it was happening on Friday last week and all day yesterday. I've mentioned it here. I'm not asking you to deal with a mortgage, I asked if this issue is being looked in to. Please see yesterday's thread....

  • DamoChristian Damian Christian (@DamoChristian) reported

    Having a shocker @HSBC_UK … customer service…. Seriously not good enough!….