HSBC

Is HSBC down in Liverpool, England?

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The latest reports from users having issues in Liverpool come from postal codes L3.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Liverpool, England 03/04/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (15%)

    Website (15%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Liverpool, England

The most recent HSBC outage reports came from the following cities: Liverpool and Runcorn.

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City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login
United KingdomLiverpool Mobile App
United KingdomLiverpool Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikethebuilder2 Michael Davies (@Mikethebuilder2) reported

    Update on the "caring business bank" that is @HSBC @HSBC_UK Finally after 2hrs on hold, a young lady answered, sorted the problem, she was great. Obviously more staff needed for manning the service that's advertised. Piss poor performance 🤬🤬

  • Carly1987 Carly Burton (@Carly1987) reported

    @HSBC_UK I’ve raised a complaint and told to call to activate my telephone banking to activate my bank card. I can’t! That’s my complaint! So from tomorrow I have no access to any funds and school uniforms to buy and I need to feed my children.

  • tjscott Claire (@tjscott) reported

    @HSBC_UK Thanks for the feedback, but I'm in a different region and any time I click the 'dont have my old device button' it gives a 'call us' message.. I'll have to sort it out some day, but this one is not HSBC_UK's problem

  • SeanLXIV Seán Seosamh Robertson 🇪🇺🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SeanLXIV) reported

    Email from @HSBC_UK reducing, yet again, their interest rates on savings. There is absolutely no incentive to save now. 30 years a customer but now looking elsewhere. Next to zero interest. Zero customer loyalty

  • LukeS350 Luke S (@LukeS350) reported

    @HSBC_UK I’m trying to set up a student bank account with you however I got an email saying my credit score is not high enough - I’ve never had a bank account before and don’t have a credit score, surely this is an error?

  • trickytaylors Trickytaylors (@trickytaylors) reported

    Savings earning negligible interest. Inflation rising, pensions at best frozen, domestic fuel prices rising. So @HSBC_UK send me an email announcing an 80% reduction in ISA rates. We are not an island but we're not too customer friendly either.

  • RegKing9 Paul King (@RegKing9) reported

    @HSBC_UK can you please explain to me how I can bank a cheque when my local branch is closed, the branch in the next town closes at 3pm and the app is only for cheques to £750? Lots of choice for a customer........ #pisspoorservice

  • s_grahn Sylvia Grahn (@s_grahn) reported

    @HSBC_UK trying to contact you for days now because online banking is still not working, just whirling wheel, DMs are not read, chat bot can't help. I need a person to talk to. What else can I do??? I'm abroad so no chance to go to a branch.

  • NoworneverC Keepcalm (@NoworneverC) reported

    @HSBC_UK My mortgage application has been finally issued last week, but I was told by brokers and solicitors that there needs a 5 working day notice for funds release. Is that possible to shorten the notice period due to we have to complete and move asap? Thanks

  • LottieOTootle Expropriator Of Humanity (@LottieOTootle) reported

    @WhatTheTrans Ok this might be the push I need to move, can't justify being with a huge, evil bank guilty of laundering drug cartel money anyway. Can @HSBC_UK confirm that as a trans woman I will lose access to my account if my voice doesn't sound girly enough for your liking?