HSBC

Is HSBC down in Liverpool, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Liverpool, England 08/31/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (10%)

    Login (10%)

  4. Transactions (9%)

    Transactions (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Dantastic_1987 Daniel Harper (@Dantastic_1987) reported

    .@HSBC_UK it appears your app is down. Can you please resolve

  • wonderboy2366 steve adie (@wonderboy2366) reported

    @hannah_pinnock @HSBC_UK Yes, app is not working.

  • pilchardfish Richard 🐟 (@pilchardfish) reported

    @HSBC_UK Why isn't there an update posted on your Twitter about the service outage? Hundreds of tweets and no replies or updates. I can't check out my online shopping for tomorrow or view my online accounts!

  • martwrig123 Martin Wright (@martwrig123) reported

    @HSBC_UK Same here, weird thing is my joint account card is working but my wife's does not. Can't access either account on the app

  • susannahadewale susannah adewale (@susannahadewale) reported

    @hannah_pinnock @HSBC_UK It’s disgraceful just seen an article from sky news saying hsbc went down shortly after 8:15pm but I can’t see any update on their twitter page 😡

  • ZalaComms ZalaComms (@ZalaComms) reported

    @HSBC_UK do u know if there's an issue with the app? I keep getting error code API_103.

  • GarethJD Gareth D (@GarethJD) reported

    @HSBC_UK is your app down at present? Trying to access it and do some transactions and it’s having none of it!!

  • MahdyYel Yasmin (@MahdyYel) reported

    @HSBC_UK mobile banking is down, I can't login in any way and no one is contactable on chat or phone

  • kattasandeep19 Traveler3468 (@kattasandeep19) reported

    Is there anyway to report your online banking system being down with error code API_103 @HSBC_UK

  • Justine_Fudali JF (@Justine_Fudali) reported

    @HSBC_UK Same can’t access via app or desktop, sort it out hsbc!