HSBC

Is HSBC down in Liverpool, England?

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The latest reports from users having issues in Liverpool come from postal codes L6.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Liverpool, England 11/21/2024 05:25

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (73%)

    Mobile App (73%)

  2. Login (14%)

    Login (14%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Liverpool, England

The most recent HSBC outage reports came from the following cities: Liverpool.

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City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer
United KingdomLiverpool Mobile App
United KingdomLiverpool Website
United KingdomLiverpool Mobile App
United KingdomLiverpool Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KLimp3 KaLoy (@KLimp3) reported

    @HSBC_UK my debit card had been expired last may!! Been contacting your customer service multiple times! Just given false reassurance!!! How dare you to do that to your customer??? Cant do any transactions as my card is expired!!!

  • DWilkinson86 Daniel Wilkinson (@DWilkinson86) reported

    @Connor_Miller98 @HSBC_UK When the HSBC (and First Direct) apps launch, the iOS version is checked and they’ve not included iOS 16 as yet. The same issue occurs every year with the new iOS release and takes months for them to resolve (search ‘iOS HSBC’ to see everyone else who’s frustrated by this).

  • AMCS2010 Ade Mawdsley (@AMCS2010) reported from Nottinghamshire, England

    @DarrenPRedick @HSBC_UK It seems most companies' customer service charter these days is "let's make it impossible to get any service"

  • xkathxx Kath 💕 (@xkathxx) reported

    Almost an hour on the phone tonight to then get put through to a ‘manager’ who hangs up!! @HSBC_UK your customer service is absolutely shocking! 🤬 How can you expect someone to go into their nearest branch, which is now miles away, when they’re too poorly to go out?! #Shameful

  • Raja030576 Raja🇺🇦🇺🇦🇺🇦 (@Raja030576) reported

    @HSBC_UK Tried contacting the Business Bank account but it does not exist. Looking for help to open Business Accounts with a revenue in excess of £5mn a year, and we need assistance. Please advise.

  • venicejan_29 Janet Kerr (@venicejan_29) reported

    @HSBC_UK What is happening to your online banking system? The login process takes far too long and often results in timeouts. Plus I cannot see the transactions against my accounts at the moment.

  • jk2791 Jeanette v kennedy (@jk2791) reported

    @HSBC_UK can anybody help me check a transaction please

  • jajenner Jessica-Ann Jenner (@jajenner) reported

    @HSBC_UK multiple times I have tried to phone your help line regarding fraudulent activity in my name... every time they attempt to put me through to the fraud department the line is hung up. There is a problem with your system but still they keep putting me through and then...

  • sblakeborough Steve Blakeborough (@sblakeborough) reported

    @HSBC_UK When I eventually got through, the person helped me well. But your service design is truly dreadful. It shows you do not care about my business or me at all. I will be leaving for @StarlingBank

  • woollads Karthik/K-A-I 🇦🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇮🇳🏳️‍🌈 (@woollads) reported

    ...to seek assistance. I would love to have a chat feature available for overseas customers who are locked out/unable to access their Internet Banking account. @HSBC_UK - I hope someone can provide me with an e-mail address for me to sort out this issue directly.