HSBC

Is HSBC down in Formby, Sefton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Formby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Formby, Sefton, England 11/05/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RequireID Tommy (@RequireID) reported

    @HSBC_UK I needed urgent support yesterday and after waiting for six hours I got help. Then this morning it turned out what I was told wasn't true. Now I have been waiting four more hours for support and your system has now put my ability to live at risk.

  • greenpumaltd greenpumaltd (@greenpumaltd) reported

    @HSBC_UK I have emailed just now. As I am without a bank account, I do hope the issue gets prioritised. Thanks

  • Shamefull6 Paul (@Shamefull6) reported

    @HSBC_UK Hi, I have download your app, and I have tried many times to setup my account, so I can use the app. Every time I try I get an error message saying. We’ve been unable to verify you. Please try again later. What should I do next?

  • lou_2301 l o u (@lou_2301) reported

    @HSBC_UK hi, please can you help: am I able to use underscores in payment references?

  • martinpbrowne Martin Browne (@martinpbrowne) reported

    @HSBC_UK It’s utterly appalling customer service to make me ring you when you flag what your useless systems think is fraud when it manifestly is not. You should ring me. Ironically if it were fraud I’d not be able to stop it because you won’t answer the phone.

  • barnsleybeast Luke Stoughton (@barnsleybeast) reported

    @HSBC_UK trying to open an account for our 11 year old daughter, submitted app in Feb & still it’s not open. Can’t get a straight answer from anyone, branch said we need to call helpline but can’t get through to a human. Not good enough! Going elsewhere unless you can fix 😡

  • FantaFan20 Fanta Fan (@FantaFan20) reported

    @DaExposer4 @HSBC_UK @HSBC I've been trying to open an account with no passport/ driving license. God help those homeless people that advert brags about helping. Never had it with Lloyd

  • santhos00839385 santhoshkumar (@santhos00839385) reported

    @HSBC_UK Your website says, Android 7.0 and above is supported for mobile banking app. But with some tweaks/hacks, I'm able to open HSBC UK mobile app in Android 6.0 phone. I did this after you made me wait for more than 30 minutes and finally I got frustrated and dropped call

  • C__Bxn Chris (@C__Bxn) reported

    @HSBC_UK I've found someone's HSBC card, however it's seemingly impossible to get through to anyone over the phone. Please message me so I can provide the details.

  • sparklesgreen Hayley Ewens (@sparklesgreen) reported

    @HSBC_UK been on the phone for over four hours trying to resolve a scam issue with my business account. Apparently you have nobody to deal with a scam payment in. Nobody can help me?