HSBC

Is HSBC down in Formby, Sefton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Formby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Formby, Sefton, England 04/18/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Formby, Sefton, England

The most recent HSBC outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login
United KingdomLiverpool Mobile App
United KingdomLiverpool Website
United KingdomLiverpool Mobile App

Community Discussion

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HSBC Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • SouthportReport Southport Reporter (@SouthportReport) reported from Formby, England

    Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_ashy Mark Ashford (@mark_ashy) reported

    @HSBC_UK Was beginning to lose the will to live with getting my new account activated for the app following several phone calls where no one seemed able to help but have just finished on the phone with Gail (Yorkshire accent), she has got this resolved. Pass on my thanks to her

  • shernadebenn IAMSHENLONDON (@shernadebenn) reported

    @HSBC_UK is there an issue? I have had all my calls disconnected today.

  • orange_slide Tim Walther (@orange_slide) reported

    @HSBC_UK mobile banking app isn't working on android... keeps closing automatically once pressed

  • DavidHolyoak1 david (@DavidHolyoak1) reported

    @HSBC_UK can’t login to either App or website? This is following a suspicious call regarding my account. Tried to call but on hold for 25mins.

  • monkeybob111 JOHN PRITCHARD (@monkeybob111) reported

    @Lonefox98 @HSBC_UK Yeh I can't open mine. It just keeps crashing like a lot of other people who commented on Google play store. Needs a new update to fix it.

  • JackRumsby Jack Rumsby (@JackRumsby) reported

    The level of customer service received from @HSBC_UK is shockingly low. Simple request and being sent around the houses.

  • tjh_ty Tyler (@tjh_ty) reported

    @HSBC_UK @Jitende56342535 I'm having the same problem. It refuses the right password and now locked out.

  • bridgetaperkins Bridget Perkins (@bridgetaperkins) reported

    @HSBC_UK your app has changed and now locked out of account as the help just loops (also doesnt reflect the updated app.) The solution suggested is to "write to us" seriously a letter? In 2022 for a digital banking solution? In covid wfh? When might we get a resolution? 2023?

  • s_c_hunt Stephen Hunt (@s_c_hunt) reported

    @HSBC_UK ill be more specific to help: 1) I want to be able to see both my live balance and my available funds - as I could previously. These were front and centre of the old app, literally one below the other. Don't make me work for it, just show me. This wasn't broken

  • JKPlanner Jonathan Planner (@JKPlanner) reported

    @HSBC_UK Oh and btw nobody has bothered to reply to my complaint via the email address you sent.... such amazing customer service