HSBC

Is HSBC down in Formby, Sefton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Formby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Formby, Sefton, England 08/11/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (20%)

    Website (20%)

  3. Login (13%)

    Login (13%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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HSBC Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • SouthportReport Southport Reporter (@SouthportReport) reported from Formby, England

    Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • danclarkeeee Dan (@danclarkeeee) reported

    @HSBC_UK so any online purchase gets blocked, I have to have a 30 minute argument with a HSBC tech guy that it is blocked, he finds the issue and then 20 minutes later I'm blocked again. Good way to earn some money with your 0345 number?

  • jenniferpicolo Jenny G (@jenniferpicolo) reported

    @HSBC_UK I have still not resolved my problems with accessing several Treasurers (HSBC business?) Accounts I manage. I am on hold atm with HSBC (uk) customer support but don't hold out too much hope.. Can someone help me resolve my issues please?

  • RicardoChambo Rich Chamberlain (@RicardoChambo) reported

    @HSBC @HSBC_UK I can't log in to my bank on the app and when I try online it says my account has been suspended - any help would be great!

  • frvnkmcnally ƒяαηк // 🌖 (@frvnkmcnally) reported

    @HSBC_UK Support claims there’s been no specific marker for detection but my card has been blocked in fear of fraud? I now need to visit my local branch with ID to prove i am me? Nothing to do with the fact they were significant payments directed toward exchanges smfh $LUNA

  • alberake AK (@alberake) reported

    @HSBC_UK @HSBC_UK @HSBC Your teams have now been “investigating” and “working on a solution” for 7 days now. Meanwhile lots of customers are still without *any* online access to their accounts. This is incredibly frustrating. How has this been allowed to go on for so long?? #hsbc

  • Elisabe88083190 Elisabeth Parry (@Elisabe88083190) reported

    @HSBC_UK For the past week my Hsbc app has not worked. Just crashes on the first screen. IOS 12.5.4. App v2.3.9. Help please

  • LorraineBearwi1 Lorraine Bearwish (@LorraineBearwi1) reported

    @HSBC_UK I do not require urgent assistance but do you know when it will be working again?

  • Pebbles_est_89 kerry bramhall (@Pebbles_est_89) reported

    @HSBC_UK must be the worst customer services I've spoken to in a long time

  • Tibbytibtibbs Tibs (@Tibbytibtibbs) reported

    @HSBC_UK Go **** yourselves

  • TheSnackingGeek The Snacking Geek (@TheSnackingGeek) reported

    @HSBC_UK Is there any update on when the app will work? i have bills to pay this week with no access to my account. Im using it on ios 12.5.4