HSBC

Is HSBC down in Formby, Sefton, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Formby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Formby, Sefton, England 02/17/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lady__GSoul ⚡️Lady Grinning Soul 🟥🟧⬛️ (@Lady__GSoul) reported

    @HSBC_UK Hi, it's working now but I was getting an error message

  • dallsporpoise Clare Perry (@dallsporpoise) reported

    @HSBC_UK your app is a disaster, never seen anything quite so unintuitive in my life. I'm ping ponging between the app and the website and getting nowhere.

  • Babybrvhh #EndSARS (@Babybrvhh) reported

    @HSBC_UK OTP code doesnt reach international phone numbers, fix it please

  • dove_jpg dove (@dove_jpg) reported

    @HSBC_UK Can you confirm if the number 0345 603 2775 is yours? I looked it up and there’s mixed reviews, and I haven’t done anything/asked for help recently that would warrant a call.

  • Connorkji7 Connor (@Connorkji7) reported

    @HSBC_UK hi, I've been locked out of my online banking for about a month or so now and I called the support team to resolve but it was unsuccessful. What happens next? Do I have to visit a branch? What documents will I need etc? Thanks.

  • JenM1988 Jenny McAuliffe (@JenM1988) reported

    @HSBC_UK the service that I receive from you is persistently bad. To say that you are useless would be a compliment at this point.

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @HSBC_UK your dispute team should be helpful to ur customers at this difficult time - travel company has not refunded us the money and we are not getting helpful support from HSBC dispute team. Very disappointing as the money is critical for us and we raised disputes in Aug 20

  • HSGreaney Helen Greaney (@HSGreaney) reported

    @HSBC_UK I've rung your customer services a good 30 times in the last 6 weeks and no answer. I can't do a think on your app excpet check my balance. Feel free to call me so I can close my account!!!

  • Rachee_90 Rachael (@Rachee_90) reported

    @HSBC_UK so frustrated with your fraud team. I filed a fraud claim 18 weeks ago today. Have chased up 3 or 4 times and have been told I would be contacted each time but have heard nothing. At all. Today I was told it is still being processed (after calling AGAIN). Help please.

  • maverickladys Wilameana (@maverickladys) reported from Barrow-in-Furness District, England

    @DaveMCnowInKent @HSBC_UK I would just like to be able to log onto my account, keeps logging in then immediately logs out, almost every time I log in, trying to make a payment but just logs out. I’ll switching if you don’t sort your site out. This is an ongoing problem for months now!