Is HSBC down in Formby, Sefton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Formby, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Formby, Sefton, England
The most recent HSBC outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Mobile App | |
| Liverpool |
Website | |
| Liverpool |
Mobile App | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lu
(@LuSchmoo) reported
@CatchTheseWords @HSBC_UK Have you also tried it through the website on your computer? They may be able to do it for you if you direct message them your account details depending on whether they can access customer accounts from social media.
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🦾Lisa Clements ♍️🕉
(@thebioniccomic) reported
@HSBC_UK your chat with us facility on the app is so slow! I know the issue I need to speak to you about but it’s hard to get hold of a human!
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Georgia
(@georgiarockley) reported
@HSBC_UK @urbanbluebus Same problem here, been trying to login since around 7:30am, just a blank screen
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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M_Raph
(@MRaph7) reported
@HSBC_UK Trying to sort out a simple mortgage (21% LTV) and this is the most painful experience of my life. No communication, links not working and speaking to someone so unhelpful at the moment. I am literally trying to give you business here...#notgoodenough#CustomerService
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iamturkeysaladboy
(@iturkeysaladboy) reported
@HSBC_UK #Irony being it took 5 days of slogging through your ineptly handled #customerservice teams to verify I wasn’t a scam artist (32-year loyal customer). All calls are recorded right? Expect a Laurel and Hardy performance #nailedit A shake-up of your internal processes are critical
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James Hadley
(@jh_bucky13) reported
@HSBC_UK In the app it says 'forgot your password?' so I click it and it tells me to go to the website, enter my username and choose forgot password. So I go on the website and enter my username. Below memorable answer it says 'forgotten your digital secure key password?'
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Nicola d'Offay
(@nicola_offay) reported
@HSBC_UK is there an issues with the app? I’ve been trying to log on to my account for two days now, it just crashes when I click the app.
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Lisa
(@Lisa_Kearney) reported
@HSBC_UK please can you provide an urgent update with regards to a technical issue in releasing mortgage funds for completion. This is causing major problems with the purchase of our new home 🏡🔑 I have sent a DM please could this be dealt with urgently.
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Good morning #HSBC. It is now 2 WEEKS since your changes to your #MobileBankingApp rendered me unable to access ANY #InternetBanking. This was supposedly escalated a week ago. Is this what escalation looks like to HSBC? NO ONE has contacted me to resolve the fault.