Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (65%)
-
Login (14%)
-
Transactions (8%)
-
Website (8%)
-
Transfer (5%)
-
Withdrawals (1%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent HSBC outage reports came from the following cities: Widnes and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Website | |
| Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Mobile App | |
| Liverpool |
Website | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
-
Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
-
Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
-
LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
-
Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
-
Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
-
Southport Reporter
(@SouthportReport) reported
from
Formby, England
Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.
-
Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
-
MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
-
Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
-
Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Shani
(@Shani_intheUK) reported
@HSBC_UK shocking service today. Simple query and have been put on hold for over 1 hour!
-
Mark Frost
(@FrostMarkDesign) reported
@HSBC_UK Trying to book an appointment to sort out my mobile banking (which isn't working). Local branch is Barnet - try to get an appointment online for any date, and it says nothing is available (20 mile radius). What's going on?
-
Charles Roberts
(@Charles545587) reported
. @HSBC_UK I have found the process of opening a premier account so slow and problematic that I am exhausted by constantly chasing your team to get to the next step. Should it take a month to open a current account with a prefix of Premier?
-
Mark Frost
(@FrostMarkDesign) reported
@HSBC_UK What is the reasoning for not giving appointments? I can't go all the way down there on the off-chance I might get seen. I would expect my bank has more respect for my time than that.
-
Gary
(@garycarrigan) reported
@HSBC_UK my parents have spent three hours in queues this week in relation to a section75 claim. Nobody has answers the phone yet they had a survey today to ask them how they dealt with their query!! Please can you help sort a call back for them.
-
emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@HSBC_UK what a bloody shambles you operate now under the claim of covid It takes forever to get to speak to a human and now these people then claim they can't hear me so just cut off call.....three bloody attempts! This is unacceptable for any business now and appalling service
-
Nick pedley
(@Nickpedley2) reported
@nationaltrust @HSBC_UK And yet ...were still cutting down ancient woodland for profit...
-
Akerov
(@Akerov1) reported
@HSBC_UK Once again another 20 minute wait to make a payment takes all of my payees details then hangs up.. If there is a problem with making the payment say before hand.
-
Skyler
(@SkylerDevops) reported
Hello @HSBC_UK, when are you going to start taking appointments in England? I’ve reached out to your chat support, they say upgrade of accounts can be done by phone. I’ve tried calling your phone support, they say it’s only face to face.
-
Jem
(@JemmaPownall) reported
@HSBC_UK I transferred winnings from my @paddypower account but I’ve never received the money, yet HSBC say they can’t trace it, and PP say they need proof from HSBC, except it takes an hour just to get through to HSBC! I’d just like my money, yet customer service is shocking!