Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent HSBC outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Mobile App | |
| Liverpool |
Website | |
| Liverpool |
Mobile App | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Wilkins
(@GrahamW46873375) reported
@mouthwaite @HSBC_UK They’ve gone to ****.
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John Langley
(@johnlan78264941) reported
@mouthwaite @HSBC_UK I know ow whst you mean it'd on line or nothing with them now. Cant even go to my branch on a weekend after working all work as now closed weekends
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gavin williams
(@gavinwillFTF) reported
@mouthwaite @HSBC_UK I had an awful experience just attempting to speak to someone, anyone about renewing my mortgage which was already with them. Ended up remortgaging with someone else and closing my accounts after 22 years banking with them. Awful.
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Sarah-Leigh Shenton
(@slshenton) reported
@mouthwaite @HSBC_UK I understand. My mum banks with them - WAY too much push to online. She can’t deal with it at 81. Personal service gone.
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Jill Moffat
(@JillMoffat3) reported
@HSBC_UK @mouthwaite Most have neglected customer care in the quest for maximum profits!!
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Sacha
(@Sacha61307544) reported
@mouthwaite @HSBC_UK I'm on the edge of doing the same....I've been with them for years but customer service is now non existent ....
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Scott Dixon
(@scott_expert) reported
@mouthwaite @HSBC_UK Try working for them. Abysmal - I lasted barely 1 year before resigning. Dreadful to deal with on all levels.
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Caroline - ShelfLove
(@2ShelfLove) reported
@mouthwaite @HSBC_UK To be fair my work bank with Metro and they not only answer the phone quickly without loads of menu options they actually help. The website isnt flashy but I do rate their customer service.
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Stephen
(@SJT_67) reported
@mouthwaite @HSBC_UK They believe having machines dealing with customers provides a better customer experience- real meaning they make more money by employing less people
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Helen Ainsworth 🤷🏻♀️
(@helen_ainsworth) reported
@mouthwaite @HSBC_UK I’m not sure “raising a ticket” or speaking to customer services will help. The public want to speak to a human visit a local@branch and sea with real people. Seems a bit bigger than a customer services issue.