HSBC

Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 03/04/2025 20:15

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (16%)

    Login (16%)

  3. Transactions (15%)

    Transactions (15%)

  4. Website (15%)

    Website (15%)

  5. Transfer (6%)

    Transfer (6%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent HSBC outage reports came from the following cities: Liverpool and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login
United KingdomLiverpool Mobile App
United KingdomLiverpool Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • roxxy2275 roxy (@roxxy2275) reported

    @HSBC_UK @ #habcsurreyquays Been stood outside Surrey quays branch since 2.15 pm today and staff were not working door wasx closed when they advised not closing untill 4pm

  • oblivions_peak caro (@oblivions_peak) reported

    @HSBC_UK leaving me stranded in another country because they decided to put an unnecessary block on my account 👍cheers

  • MissJimJams (((Johnston))) (@MissJimJams) reported

    How are @HSBC_UK dealing with peoples money when they can’t even resolve a simple direct debit issue.

  • BuryFlyer Bury Flyer (@BuryFlyer) reported

    another issue with the bank feed on @QuickBooksUK apparently it was fault of @HSBC_UK for ghosting and sending in transactions twice, well three times once. Then they miss a whole day of transactions. So hsbc is there an issue working with quickbooks?

  • baldylocks__77 justbecause (@baldylocks__77) reported

    @HSBC_UK when are you going to fix your android banking app?? I am not the only one experiencing its issues. And I've even followed ALL the advice, yet the app still fails to load.

  • ErvinKae Kae-Marie Ervin (@ErvinKae) reported

    @HSBC_UK thanks for blocking my card for the 3rd time since April! As I was buying a drink in a pub on a hot day! How’s that suspicious behaviour! Can’t pay for my drink now and then was hung up on by one of your staff! Great customer service! Ffs- worse bank ever!!

  • hrshtagg Harshit Agarwal (@hrshtagg) reported

    @HSBC_UK please help. Your account processing is very slow and I am looking at financial hardships due to this.

  • N1ckDunn Nick Dunn (@N1ckDunn) reported

    @HSBC_UK - Is there some way to notify you that I'm getting mail for one of your customers? Online support and telephone support needs me to log in/verify. I just need a way to contact you to let you know that someone's mail is arriving at the wrong address.

  • tashapretot Tasha (@tashapretot) reported

    @HSBC_UK your customer service is shocking

  • Bobboldpunk Bobby ☠️ (@Bobboldpunk) reported

    @HSBC_UK you're "working" with people to give them a bank account. Here's a ******* idea you might like. No "Working" involved. "Give" them a ******* bank account? How's that sound you patronising cnts?