Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Southport Reporter
(@SouthportReport) reported
from
Formby, England
Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Mills
(@Matthew64866001) reported
@HSBC_UK That’s exactly the blind stupidity I’m talking about. Premier is supposed to be exactly that - but no , make your “valued customers” call international numbers instead of providing a direct contact. Unhelpful and and example of how endemic bad customer service is in HSBC.
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Michael Boyle
(@mikeyjboyle) reported
@HSBC_UK is there a problem with the mobile banking app this morning?
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Sarah Weaver
(@msweaves) reported
.@GWRHelp @HSBC_UK Hi HSBC - First Great Western say they cannot process refunds to passengers' HSBC cards -and have to issue cheques instead. This is really inconvenient, for obvious reasons. Please can you advise why you can't accept these refunds? And suggest a fix- thank you
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
@HSBC_UK I’ve paid someone by error how do i recall the payment
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Dionne Condor-Farrell
(@dionnecf) reported
@vicky141272 @HSBC_UK Hi Vicky, did you ever get this sorted or find out the reason why? I'm having the same error today and just found your tweet.
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Sandra Wallace
(@SandraW17259355) reported
@HSBC_UK Im really quite annoued. Rang and spoke to Monica yesterday and apparantly the service one of your customer advisors applied for on my behalf as you cant do it on a mobile phone and that is all I have has bot gone through, even though I was assured it was, clsong date yesterday!
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Ashwinder Kaur
(@ashkbraich) reported
@HSBC_UAE I am totally in shock at the poor service and lack of communication regarding my issue. My international transaction made on 10/03/23 still hasn’t reached the beneficiary account. Where is my money? Everyone I speak to has no clue. @HSBC_UK @HSBC
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Clare Hodges🌻🌻🌻
(@ClareEHodges) reported
@HSBC_UK I have tried to call your helpline to set up a telephone security number, but it will not let me access your call centre because... I do not have a telephone security number. Can you help?
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Jenii-Leigh
(@Jen_y_ifer) reported
@HSBC_UK is the app down? I can’t get onto my banking?
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Skykit
(@skykit84) reported
@HSBC_UK @aaroncater05 To Aaron's point, any reason it's so awkward ? I switched fine online so what's the issue with upgrading for an already existing customer? The risk parts already done by the initial opening of the account ?