HSBC

Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 05/03/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (16%)

    Website (16%)

  3. Login (14%)

    Login (14%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent HSBC outage reports came from the following cities: Frodsham and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrodsham Website
United KingdomSt Helens Mobile App
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_DavidMoore David Moore (@mr_DavidMoore) reported

    Wow, almost an hour waiting for @HSBCUKBusiness banking telephone service, not for the first time...why is this @HSBC_UK ?

  • krissy_boy1 Krista willetts (@krissy_boy1) reported

    @HSBC_UK how is a person working full time meant to use a branch when you are shutting them early absolute joke! At least alter the value of Cheque you can pay in! Thinking of moving my account to a bank that may value it better

  • blackbaabaa1 Black Sheep (@blackbaabaa1) reported

    @HSBC_UK are you having problems today with faster payments? My father sent a payment to his Grandson 3 and half hours ago and it still isn't showing.

  • MageRage MageRage (@MageRage) reported

    @HSBCUKBusiness @HSBC_UK @HSBC 45 minutes waiting for your business customer service to answer. Still nothing.

  • karlaespanha Karla Fonseca (@karlaespanha) reported

    @HSBC_UK PleaseI need a address to sent a letter to solve my problem in UK , because Ive been trying calling many times but till now I could not even have an answer. Please!! Helpe me. send a address.

  • badbunnikin badbunny (@badbunnikin) reported

    Dreadful John Lewis Partnership Card @HSBC_UK Social services informed you elderly customer taken to hospital by ambulance but you insisted on a letter. I sent the letter with proof from the hospital but you have not replied and are hounding her for the balance owed.

  • L15per PurliEU aka Liz #NHSBlueHeart💙 #FBPE #FBPPR #FBPA (@L15per) reported

    @Eddystone506 @HSBC_UK They're desperately trying to recruit and train up new staff, apparently. The increase in people WFH has contributed to more support calls as well. It's very frustrating, but the staff are always lovely when you do get through.

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @class_bore @HSBC_UK @BritishCycling Or customer service. You need to join linkedin and tackle there they making themselves look good there because the poor customer service not being mentioned there

  • MageRage MageRage (@MageRage) reported

    @HSBCUKBusiness @HSBC_UK @HSBC No online chat available, 30 minutes with no answer on Business Phone Customer Service. My call is not important to you.

  • AlanArnoldUK Alan Arnold (@AlanArnoldUK) reported

    @HSBC_UK Thanks for your reply. I need to pay cash in. My other nearest branch is also shutting down!