HSBC

Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/30/2025 17:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent HSBC outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Login
United KingdomLiverpool Mobile App
United KingdomLiverpool Website
United KingdomWidnes Website
United KingdomLiverpool Mobile App
United KingdomLiverpool Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • SouthportReport Southport Reporter (@SouthportReport) reported from Formby, England

    Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Takemewithyou05 Sarah Tomes (@Takemewithyou05) reported

    @HSBC_UK my daughter should have received a BACS payment today and also a bank transfer but she hasn't received either one. Is this likely to be a problem with her account or an issue at your side of things?

  • kristinaago Kristina (@kristinaago) reported

    @HSBC_UK Well yes I’d like my issue actually sorted rather than just repeating what I’m saying

  • pompeyhedge ed francis (@pompeyhedge) reported

    @HSBC_UK where exactly do pending payments to @Argos_Online go? I've had this issue (double payments, twice) and I've seen it happens a hell of a lot with them, never their fault of course. Money doesn't just disappear!

  • kristinaago Kristina (@kristinaago) reported

    @HSBC_UK worse bank ever I can’t believe the rudeness and blatantly laziness of them I am baffled by their lack of customer service and understanding of something so basic

  • _johnhorn John Horn (@_johnhorn) reported

    @HSBC_UK wife needs to speak to someone urgently regarding a direct debit that has been set up without her knowledge... been on hold for one hour.... got through to a muppet who forwarded the call to closed office... help!

  • kathydenton18 kathy denton (@kathydenton18) reported

    @HSBC_UK I'm still having issues with the bills options on mobile banking?

  • howedave Dave Howe (@howedave) reported

    @HSBC_UK I got a text apparently from HSBC with a link saying I have a request for a new payee. I've tried to find info or ways to report it on the HSBC website but can't find any support for it?

  • LufcJon Jon (@LufcJon) reported

    @ReleaseGibbons @joecousins89 @HSBC_UK The cleaner doesn't work for HSBC, a cleaning firm will provide a cleaning service. There's a risk many there may lose their jobs sadly when HSBC doesn't ask the cleaning firm back again in future.

  • laurenjayesmith Lauren (@laurenjayesmith) reported

    @HSBC_UK Hi there, balance after bills isn’t working again. Is there another problem? Thanks

  • TURBOREVS TURBOREVS (@TURBOREVS) reported

    @HSBC_UK 20 m8ns on phone and still no answer. All i need is a simple password reset shockingly poor customer service