HSBC status: access issues and outage reports

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

• 
  MattJonesRE (@mattjonesRE) reported 2 minutes ago from Birkenhead, England

  Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

• 
  Libby (@Libbykelly23) reported 8 minutes ago from Liverpool, England

  @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

• 
  LUX ET ROBUR (@luxetrobur) reported 12 minutes ago from Birkenhead, England

  @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

• 
  Southport Reporter (@SouthportReport) reported 20 minutes ago from Formby, England

  Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.

• 
  Matt Phillips 💙 (@MattKPhillips) reported 27 minutes ago from Formby, England

  @HSBC_UK I assure you it isn't working. Samsung App.

• 
  Steven Garner (@StevenGarner12) reported 35 minutes ago from St Helens, England

  @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

• 
  Andi (@ArmitageAndi) reported 40 minutes ago from Roby, England

  @BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK

• 
  Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported 46 minutes ago from Runcorn, England

  @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

• 
  Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported 49 minutes ago from Runcorn, England

  @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

• 
  Emmaface (@emmaemma53) reported 52 minutes ago from Liverpool, England

  @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

• 
  Michelle O'Dwyer (@BaytreeCatering) reported 54 minutes ago from Liverpool, England

  @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruth Anders (@987Anders) reported 3 minutes ago

  @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

• 
  Steven H (@Sinbad2000) reported 4 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  Nash (@NashNash008) reported 6 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  mohamed budiste (@xamsa) reported 11 minutes ago

  @HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?

• 
  AA (@AzhaAmir) reported 13 minutes ago

  @HSBC_UK my international payment complaint is not addressed even after 10 days and i am premier cusomter , can anyone help .

• 
  cardiffbhoy (@stephenrcardiff) reported 14 minutes ago

  @HSBC_UK daughter is locked out of her online banking and nobody can help

• 
  AI Enthusiast (@aici_interiors) reported 15 minutes ago

  @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

• 
  joon6553 (@joon6553) reported 15 minutes ago

  @HSBC_UK Hi, I'm trying to log in to my account, but the verification code is being sent to my old UK phone number which I no longer use. I am currently in South Korea and need to update it to my Korean phone number. Could you please advise how I can resolve this? Thanks!

• 
  meham (@mandyhamil99817) reported 20 minutes ago

  @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?

• 
  Gallagher (@MJPGallagher) reported 20 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing