Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (21%)
-
Login (15%)
-
Withdrawals (3%)
-
Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
-
Southport Reporter
(@SouthportReport) reported
from
Formby, England
Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.
-
MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
-
Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
-
Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
-
Andi
(@ArmitageAndi) reported
from
Roby, England
@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
-
LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
-
Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
-
Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
-
Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
-
Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
-
Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Walter
(@WalWalt) reported
@HSBC_UK Wouldn’t it be better to donate the £ to @Shelter rather than pay for an advert on tv? Self gratification corporate bull 💩 ! support this amazing charity but do it with decorum and for genuine reasons.
-
Sarah Hunter
(@sezzy_boy) reported
@ChrisPenfold89 @HSBC_UK @Shelter I guess the question then becomes who takes on the risk inherent in any financial transactions. If a help centre has more people in an unstable financial situation on its books then it is more exposed to risk, isn't it? And that would put the rest of its services under pressure.
-
Bobby Cott
(@bobski2410) reported
@HSBC_UK It wasn’t a dig at the measures at all! :) Better to be safe than sorry, especially with money! Again though, great work on the advert and in working to help those who are less fortunate in life and going through tougher times! 👏👏
-
Mr Bullingtosh
(@Kickaddict_) reported
@HSBC_UK I’ve now been waiting 40 minutes in the queue for an urgent call. Absolutely disgraceful service. #HSBC
-
Simon🇪🇺
(@5imon1963) reported
Trying to pay a #HSBC credit card bill due to an error on our behalf, & @HSBC_UK make it so difficult, 3 people plus automated "service" can't help. Trying to do the right thing is impossible with this bank.
-
Ricardo Caltabiano
(@ricaltabiano) reported
@LicenseKill @HSBC_UK I was wondering about switch to another bank. FirstDirect pays £100 to switch. Hold on! Who owns FirstDirect? HSBC! market concentration is terrible for us.
-
Homelessness • Manchester & Salford
(@McrSalford) reported
@HSBC_UK @Shelter @HSBC_UK are working with a few homeless Charities in Manchester helping people who are street homeless get bank accounts. It's so easy the support worker takes the person to the bank appointment and all that's needed is the support workers ID a care of address for the person
-
dark wolves attire
(@attire_dark) reported
@HSBC_UK @Shelter if we have a cashless soceity how can people help those on the street.Nothing is eer done about the gangs tht put them on there and control them.its sheer misery.
-
Chris Penfold
(@ChrisPenfold89) reported
@sezzy_boy @HSBC_UK @Shelter I think this is great what HSBC are doing right now. I understand your point, but If the banks in general are saying no to homeless people why dont they go on a decentralized platform. Help centres could offer this service instead of a controlling bank.
-
kavsrn
(@kavsrn) reported
@HSBC_UK Yeah did that and was totally messed about for around 2 hours waiting and getting pushed from pillar to post. I've put a complaint in about your, at best, UNSATISFACTORY customer service. Utter garbage.