HSBC

Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/26/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JasneetSamrai Jasneet Samrai (@JasneetSamrai) reported

    @HSBC_UK my mobile banking app isn’t letting me move money between accounts or to other payees? Is there anybody who could help me with sorting it- my local branch isn’t open until Monday and I need to pull money from my savings urgently.

  • GBRChris_A Christopher Anton (@GBRChris_A) reported

    @brixtonkate Our club accounts have had loads of problems with @HSBC_UK asking loads of intrusive and irrelevant questions. They have not being been in the least bit helpful and at one joint just closing down our deposit account on a whim. So if definitely avoid them

  • DeFiForYou DeFi For You. (@DeFiForYou) reported

    @HSBC_UK I have been on hold for nearly 3 hours??? is there an issue?

  • HarleyTales Lightning Services (@HarleyTales) reported

    Really PeedOff that @HSBC_UK have denied me access to over 10grand£ of MY money for more than 28 days for failing to complete a 'safeguarding' inquisition on time. The survey was supposed to safeguard me against fraud. Meanwhile Bank has vindictively withheld access to MY money.

  • HarleyTales Lightning Services (@HarleyTales) reported

    @HSBC_UK Still awaiting an acknowledgment let alone a response. Formal complaint submitted. This is a great case study on how not to treat a loyal customer with 20 years business and 45 years personal relationship with HSBC.

  • TabackFred Fred Taback (@TabackFred) reported

    @HSBC_UK I've been locked out of my business internet bank for 9 days. Phone banking can't help, went into a branch today, 2 hours later they say we can't help me as it is business. Uploaded my re set form, 2 hours it said it would take. Nothing!

  • Akta14 Akta Chauhan (@Akta14) reported

    @HSBC_UK ABSOLUTELY HORRENDOUS CUSTOMER SERVICE ON THE PHONE TODAY. Wasted 1 hr on a call and issue not resolved. I want a call back from someone who will sort it today

  • gina1_x Georgina (@gina1_x) reported

    @HSBC_UK My credit card is also with HSBC! I will call up customer services. Thanks

  • BBeyondmagazine B Beyond magazine (@BBeyondmagazine) reported

    @HSBC_UK astoundingly, unbelievably poor service No service, in fact. No wonder #banking has gone all digital. High street #banks are dead. As is their phone-in service

  • BennisonA Andrew Bennison (@BennisonA) reported

    @HSBC_UK I'm having real problems accessing the Mobile Banking App on my Android 11 phone. The app keeps restarting when attempting to sign in. I have tried uninstalling and reinstalling bit no luck any ideas?