Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at HSBC
HSBC is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (21%)
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Login (11%)
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Transactions (7%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Matt Phillips 💙
(@MattKPhillips) reported
from
Formby, England
@HSBC_UK I assure you it isn't working. Samsung App.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jellywagh
(@jellywagh8) reported
@HSBC_UK disgrace that there is only one person at the service desk been waiting 15 mins and same woman being served. Big queue behind
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SParker
(@HebbyGold) reported
from
Swindon, England
@HSBC_UK @damawa42 Same problem for me too. Have sent a dm.
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Nina (Smith) Hughes
(@NinaSmith888) reported
@HSBC_UK been banking with you for 20 years and you have decided to close all my accounts for no reason and no-one that can help me with this. I have all my wages, direct debits and savings and now cannot access any of it over Christmas as you have closed my accounts. Ridiculous!
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Ms W Dannan 🦄 (aka Woody)
(@Ms_D_Sci) reported
@etaknipsa @HSBC_UK That's unbelievable. So sorry for what you're going through. I am actually really annoyed about it. Perhaps I shouldn't be. As my issues is minor.
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Annie marcus
(@morgansmith431) reported
@jackwenbourne @HSBC_UK Quickly send a direct message request to @Coder_braz for quick support and recovery as soon as possible
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Claire Hall
(@ClaireEH2891) reported
@HSBC_UK worst customer service I have ever experienced, have sent a DM, let’s see if they reply!
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Etak Airotciv
(@etaknipsa) reported
@Ms_D_Sci @HSBC_UK I think poor service seems to be endemic currently and I think how you were treated in person...is appalling..
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Really I should look for some other banks to work with? Minimum 22 minutes to talk to @HSBC_UK customer care executive looooong waiting line. No more transaction with your un regularised unstructured Global money account who cannot provide me a Swift copy as per your policy
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Etak Airotciv
(@etaknipsa) reported
@Ms_D_Sci @HSBC_UK Try no water for three days ...not allowed to source own plumber without confirmation and being on hold for three hours ... Services are no longer a service....
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Mutti
(@sarah_mutti) reported
@HSBC_UK you haven’t been helped but you sent me back into a loop I have already spent lots of time in. At the other end of your “customer service” are real, perhaps vulnerable people who need more than a general phone line with response times in hours, and message bots which can’t cope.