HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Andi (@ArmitageAndi) reported from Roby, England@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
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Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Libby (@Libbykelly23) reported from Liverpool, England@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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MattJonesRE (@mattjonesRE) reported from Birkenhead, EnglandHappy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Matt Phillips 💙 (@MattKPhillips) reported from Formby, England@HSBC_UK I assure you it isn't working. Samsung App.
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Steven Garner (@StevenGarner12) reported from St Helens, England@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface (@emmaemma53) reported from Liverpool, England@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Southport Reporter (@SouthportReport) reported from Formby, EnglandCompletely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported@HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?
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Diane Hackney (@dithespy50) reported@HSBC_UK You don't know what my repeated bad experiences are so how can you apologise for them? The same problem happened in April, May & today. I was told in May the problem has been resolved but it hasn't. Repeatedly denying me access to my own money because of your errors is disgusting
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Pratik Bhongade (@mpratik02) reportedHey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.
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John Kefas (@kefasjohn) reported@HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3
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prem sai charan (@premsaicharan) reported@HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.
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Simon Stockley (@si78475) reported@HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?
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Abbie (@Abbielou30) reportedIt feels impossible to talk to a human at @HSBC_UK without going into a branch!
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KarenHunter (@KarenHunter1990) reported@pompeyhedge @HSBC_UK That sounds like a you problem.
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Jim Bartholomew (@JimBartholomew1) reported@HSBC_UK I've just spent the most frustrating and degrading 90 minutes trying to help reset my 91 year old father's telephone banking security number. You should be ashamed to treat a customer who has banked with Midland / HSBC for 50 years in such a manner.
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@BigBaggie20AM3D (@BigBaggie20AM3D) reported@CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?