HSBC

Is HSBC down in Birkenhead, Metropolitan Borough of Wirral, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 02/17/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.

  • BaytreeCatering Michelle O'Dwyer (@BaytreeCatering) reported from Liverpool, England

    @HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • SouthportReport Southport Reporter (@SouthportReport) reported from Formby, England

    Completely dreadful service with @HSBC_UK phone banking today. Customer had 45 min wait then that department cannot help. Transfer call 1hr 3min cut off. Not 1st time. Trying to deal with the bank with customers who have major health issues is a joke, since local branch closed.

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • Libbykelly23 Libby (@Libbykelly23) reported from Liverpool, England

    @HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?

  • StevenGarner12 Steven Garner (@StevenGarner12) reported from St Helens, England

    @HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cwilksuk ChiaraClo🌈🌈🌈 (@cwilksuk) reported

    @HSBC_UK sort out please asap ..people can't trasfer moneys..I can't pay for my online shopping as the system is down...

  • cwilksuk ChiaraClo🌈🌈🌈 (@cwilksuk) reported

    @jellywarthog @HSBC_UK I'm having the same problem...

  • Raul92112643 Raul (@Raul92112643) reported

    @HSBC_UK HSBC mobile app not working... system error

  • yashraf97 Y U S U F (@yashraf97) reported

    @sophvd @HSBC_UK Yeah mine is down too

  • Lexisaurus3 Lexisaurus (@Lexisaurus3) reported

    @HSBC_UK I keep getting a 'system error' message on the mobile app or an 'error loading transactions' if it manages to log in. Is this a known issue?

  • Stacey66503636 Stacey (@Stacey66503636) reported

    @HSBC_UK my mobile app isn't working and my card keeps getting declined? Is there any known issues thankyou

  • dawnbyram0310 Dawn Byram (@dawnbyram0310) reported

    @HSBC_UK is mobile banking down? Both my daughter and I tried to use Apple Pay and it declined , mobile app isn’t loading transactions on three different people’s accounts

  • merlinfulcher Merlin Fulcher (@merlinfulcher) reported

    Please @HSBC_UK can you explain what is going with your online banking, not very helpful with an error message saying contact the call centre (which is closed)

  • NMHUFTON Nigel Hufton (@NMHUFTON) reported

    @HSBC_UK l can't get into online business banking, is there a problem?

  • envelope81 Suebijoux (@envelope81) reported

    @HSBC_UK is the banking app down? I am unable to load my transactions.