Is HSBC down in St Helens, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent HSBC outage reports came from the following cities: Leigh, Widnes and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Mobile App | |
| Widnes |
Website | |
| Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Mobile App | |
| Liverpool |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Roland
(@TobiasRoland) reported
.@HSBC_UK's android app is so fundamentally broken it's blocking me from transferring money entirely. "Sorry this service is unavailable try again later" - oh sure, just, y'know, the core capability of a banking app. But it gets worse 1/2
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Kelly Ridgway
(@kellylouise193) reported
@HSBC_UK Appalled by HSBC’s service. Our account has been blocked through no fault of our own and nobody has been able to help - in branch, online or by phone. We have no money, our direct debits our bouncing and I have been cut off the line once again.
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David Parsons
(@DavidPa95139885) reported
@HSBC_UK not great customer service when you pay cash in the bank, only for it to not be paid in your account 6 hours later and then told it might take 3 days to investigate!
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Noahs_Ark_Believer
(@TheArkBeliever) reported
@HSBC_UK @jonrrowell @HSBC_UK it's interesting that prospective customer complaints seem to illicit a response and yet existing customers are left with zero support and zero response. Is it too much to ask for a response to 4 emails and various DMs?????
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🐼
(@zungybungy) reported
@HSBC_UK It takes 15 days to send my security key. Your service is getting really bad!!!
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peter saunders
(@1peter1x) reported
@HSBC_UK I've done that. Still same error.
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Román FQ
(@roman_fq) reported
@HSBC_UK When are you going to release a bug fix to the app for the many ways it crashes? The January update was an absolute disaster, I cannot pay anyone but online.
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nomanjawaid
(@nomanjawaid18) reported
@HSBC_UK Trying connect hsbc business banking customer services over the phone last 2 weeks. System put you on hold for more than an hour and nothing happened. Issue is not resolving through Internet banking
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Lana Banana
(@Lanabanansstyle) reported
@HSBC_UK And no one answers there or if they do they give another number that is not answered. Great Service HSBC will be closing accounts
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peter saunders
(@1peter1x) reported
@HSBC_UK When I try to set my password on the phone app by selecting forgot password, I get "service unavailable"