Is HSBC down in St Helens, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (73%)
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Login (14%)
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Transactions (7%)
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Website (4%)
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Transfer (3%)
Live Outage Map Near St Helens, St. Helens, England
The most recent HSBC outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transfer | |
| Liverpool |
Mobile App | |
| Liverpool |
Website | |
| Liverpool |
Mobile App | |
| Liverpool |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Andi
(@ArmitageAndi) reported
from
Roby, England
@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Wilkins
(@GrahamW46873375) reported
@mouthwaite @HSBC_UK They’ve gone to ****.
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John Langley
(@johnlan78264941) reported
@mouthwaite @HSBC_UK I know ow whst you mean it'd on line or nothing with them now. Cant even go to my branch on a weekend after working all work as now closed weekends
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gavin williams
(@gavinwillFTF) reported
@mouthwaite @HSBC_UK I had an awful experience just attempting to speak to someone, anyone about renewing my mortgage which was already with them. Ended up remortgaging with someone else and closing my accounts after 22 years banking with them. Awful.
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Sarah-Leigh Shenton
(@slshenton) reported
@mouthwaite @HSBC_UK I understand. My mum banks with them - WAY too much push to online. She can’t deal with it at 81. Personal service gone.
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Jill Moffat
(@JillMoffat3) reported
@HSBC_UK @mouthwaite Most have neglected customer care in the quest for maximum profits!!
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Sacha
(@Sacha61307544) reported
@mouthwaite @HSBC_UK I'm on the edge of doing the same....I've been with them for years but customer service is now non existent ....
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Scott Dixon
(@scott_expert) reported
@mouthwaite @HSBC_UK Try working for them. Abysmal - I lasted barely 1 year before resigning. Dreadful to deal with on all levels.
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Caroline - ShelfLove
(@2ShelfLove) reported
@mouthwaite @HSBC_UK To be fair my work bank with Metro and they not only answer the phone quickly without loads of menu options they actually help. The website isnt flashy but I do rate their customer service.
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Stephen
(@SJT_67) reported
@mouthwaite @HSBC_UK They believe having machines dealing with customers provides a better customer experience- real meaning they make more money by employing less people
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Helen Ainsworth 🤷🏻♀️
(@helen_ainsworth) reported
@mouthwaite @HSBC_UK I’m not sure “raising a ticket” or speaking to customer services will help. The public want to speak to a human visit a local@branch and sea with real people. Seems a bit bigger than a customer services issue.