Is HSBC down in St Helens, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (16%)
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Login (12%)
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Transactions (7%)
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Withdrawals (1%)
Community Discussion
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HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Hughes
(@RachaelAshford3) reported
@HSBC_UK telephone customer service is POOR. Over an hour on the phone constantly being cut off and put back in the queue
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KDR
(@kanedanielricca) reported
@HSBC_UK Haven't been able to access the app on cellular for 24hrs now, but can on WiFi... any help available?
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Edobor Minister
(@ministeredobor) reported
@HSBC_UK I was at your Brixton branch today, It is been a while I have been displeased when it comes to customer service. The disorganisation and lack of empathy was at it highest. Hope I won't regret opening account with @Hsbc
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Audrey Doyle
(@audreydoyle1) reported
@HSBC_UK Several peculiarities while checking my account on line this morning. Keep getting error codes including when I logged out.
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Victoria Pulman
(@vickipulman78) reported
Today im raising a third complaint against @HSBC_UK since beginning of year (2023) HSBC's suggestion to contact the @financialombuds rings hollow when you have to wait up to 6 months for an investigation and response, the issue will likely be resolved by then.
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Gstanait98
(@gstanait98) reported
@HSBC_UK hi is your iPhone app down? I can’t even launch it - getting booted out before logging in?
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julie birtley
(@1marmaduke) reported
@HSBC_UK Hi, this as not helped at all, HSBC just need to see what the issue is with the app. I have found many friends and family are having same or similar issues HSBC need to just sort it asap.
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toptier
(@RexArdeo) reported
@HSBC_UK you’re a piece of **** bank btw
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James Taylor
(@JamesTaylor_LDN) reported
@HSBC_UK Hi. When I open the HSBC app it is asking me to re-register my digital security key even though I used the app this morning. Is this something dodgy or is it genuine? At the minute can’t access the app or online banking. Very frustrating
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Victoria Pulman
(@vickipulman78) reported
@HSBC_UK I appreciate the reply, but I have no confidence you or your colleagues will actually do anything to help.