Is HSBC down in St Helens, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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UK public policy failure
(@policy_uk) reported
@simonC_R @paullewismoney @HSBC_UK Vile vampire banks. They were always doing this ! The idea banks have any sense of public service/duty went by about 1995
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MissMindstrike
(@MissMindstrike) reported
Do not bank with @HSBC_UK they genuinely are ruining my life. Totally unfair to charge me overdraft interest but block me from paying into my own account
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Heather
(@Heather99195844) reported
@HSBC_UK terrible service from you this morning on an account error and your teams are unable to assist and called me a liar.
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MissMindstrike
(@MissMindstrike) reported
@HSBC_UK No, people deserve to know about your poor service. I will not cover it in the DMs. If you put a hold on an account, you dont get to charge overdraft fees AND refuse to let me pay in money to cover them
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Parixit
(@Parixit68873027) reported
@HSBC_UK @HSBC_IN I raised dispute regarding refund of international transaction. Today I received refund but £2000 less then actual amount. I have been talking with customer service at HSBC and haven’t got any answers. It has been hovering since Nov2022. Pls resolve ASAP
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Robb’s Anti-Growth Coalition
(@muffinman0302) reported
“Let’s automate everything” - @HSBC_UK Cash paying in machine and cheque paying in machine (singlular) in Halifax both broken. Welcome to the modern world. They didn’t mention this nonsense on Tomorrow’s World.
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Angie Pedley 🧡
(@AngiePedley) reported
@paullewismoney @HSBC_UK The building society staff are friendly and helpful towards a refugee support charity. Unlike the local #hsbc branch who were very unhelpful
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Tara Nurse
(@trlnurse14) reported
@HSBC_UK is today not a normal working day? Daughter told to go into branch to open student account. Gets to bank and told nobody in branch knows how to open a new account. Come back next week! Total insanity!!
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Angie Pedley 🧡
(@AngiePedley) reported
@paullewismoney @HSBC_UK My local branch of HSBC was no help anyway. The answer to my pleas for help were either 'do it online' or 'we don't do this it's HQ'. When they started charging small charities £5 a month I switched to a building society
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Sean Wood
(@seanrw95) reported
@HSBC_UK thanks for force logging me out of my Digital banking app and subsequently locking me out of my digital banking and secure key when entering the CORRECT DETAILS. Sort your shocking service out, I’m so close to switching Banks fed up with **** like this every 5 minutes.