Is HSBC down in St Helens, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Transfer (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent HSBC outage reports came from the following cities: Frodsham and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Frodsham |
Website | |
| St Helens |
Mobile App | |
| Liverpool |
Mobile App | |
| Runcorn |
Mobile App | |
| Warrington |
Mobile App | |
| Liverpool |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Affretage
(@affretage) reported
@HSBC_UK Your HSBCnet platform is down.
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wannabe
(@twtt3rtalks) reported
@HSBC_UK may i ask when your app will work on ios 15 as we are now far into PUBLIC beta and almost all other apps are working except for yours
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Shaun Hardman
(@GamingTillDead) reported
@HSBC_UK That has not helped. I've even gone onto a PC now. Can you confirm that the Chat is actually working?
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David Bayley
(@FoxyDavy) reported
@AskNationwide Presumably will be wasting my time - please send paperwork to close all of my accounts - it’s not the £12 it’s the principle & the way I have been treated @santanderuk @HSBC_UK - can any of you guys help I have 4 Nationwide savings, 3 Current & credit card to move.
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK Customer service doesn't have a list of coin deposit machines!!? Perhaps you need to produce a list for your customers and put it online as you want us to do all banking that way. Have found that nearest coin machine for me is 45 minutes drive, each way. No use to me
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PELVIC ANGEL 💙
(@PelvicAngel) reported
@HSBC_UK #FEDUP Credit card was ordered over a month ago & still hasn't delivered. Bank sent another & still nothing 2 weeks later. Can't give me a track number, as a premier acct holder the service is terrible. Spending hours trying to find sense in why the bank fails to deliver
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Alan Arnold
(@AlanArnoldUK) reported
@HSBC_UK Thanks for your reply. I need to pay cash in. My other nearest branch is also shutting down!
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Tom Clarke-Mills
(@TomClarkeMills) reported
@HSBC_UK hi I believe an account has been set up in my name and I don't bank with you, how do I report this? Every phone number on your website asks for details I don't have
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Christine Thomas
(@Cjaythomas) reported
@HSBCUKBusiness @HSBC_UK @HSBC Terrible customer service! Promises promises got told I would have a call back within 24 hours that was 8 days ago! I called again yesterday and still nothing!
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Katie
(@ktsimmo) reported
@HSBC_UK have you employed a new batch of staff?? I have had nothing but **** customer service the past couple of weeks. But apparently some of your employees have said that I should be grateful for them. I fail to see why