Is HSBC down in St Helens, St. Helens, England?
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The latest reports from users having issues in St Helens come from postal codes WA9.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (51%)
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Transactions (16%)
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Website (14%)
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Login (14%)
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Transfer (4%)
Live Outage Map Near St Helens, St. Helens, England
The most recent HSBC outage reports came from the following cities: St Helens, Liverpool, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Mobile App | |
| Liverpool |
Mobile App | |
| Runcorn |
Mobile App | |
| Warrington |
Mobile App | |
| Liverpool |
Login | |
| Liverpool |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Andi
(@ArmitageAndi) reported
from
Roby, England
@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Eiserman
(@Saber_101) reported
@HSBC_UK I've never experienced more shocking service from a bank in all my life! I'm from South Africa and our 3rd world banks are many times the superior to the service you offer HSBC! The branch workers refer me online only, your website is unhelpful, and no humans on phone!
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Ronid
(@Mindscape66) reported
@HSBC_UK Everytime I try to log onto my on line banking I keep getting GSA error, this has been happening for over a week, when it first happened, I left it for a few days to try again and got the same error message, how can I fix this?
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Artur
(@Artur06661816) reported
@HSBC_UK Hello, can someone get in touch please? Neither your massager or phone line is working, slightly frustrating, thanks
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maryjane robinson💙
(@nickdrakesgirl) reported
@HSBC_UK I don’t think there is a problem with my iPad, but your mobile app won’t load. As soon as I try to sign in it keeps switching off.
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Amy Keast
(@AmyKeast88) reported
@HSBC_UK Hi, after 3 attempts and a restart of the app I seem to have sorted the issue. Just very frustrating that the process was extremely long winded & took so much time which tonight I didn’t have.
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Georgina Coggins
(@coggo_george) reported
@HSBC_UK is there a problem with you mobile banking app? Haven’t been able to launch it for the last 4 hours - it just closes itself down 😡 #hsbc #mobilebanking
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Jay 🏳️🌈
(@911jx) reported
@HSBC_UK Thanks, do you know when it is likely to be? I am unable to access my online banking at all
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JBloggs
(@JBloggs82770587) reported
@HSBC_UK @harrietweet only do that if you have hours to kill was on for well over an hour waiting earlier but had to hang up nightmare service
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WeGonGetWavyy
(@WaveGonnaBoom) reported
@HSBC_UK Hey, I have been sent an email last week on the 30th of September, saying my card will arrive by 3 working days, and its already been 5, whats happening?
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Amanda Ardeman
(@mrsarde1976) reported
@HSBC_UK your complete incompetence had left my daughter at university with no money as he cannot access the money in the account as the pin you send her keeps getting lost. Received the card 8/8. 3rd pin apparently on way. 1/2