Is HSBC down in St Helens, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsey Stanners
(@Lyndseyb1184) reported
@HSBC_UK what's going on with your app! Can't transfer money. Saying can't load transferees then when it does next step says errors occurred #sortitout
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Layla
(@glambylayla) reported
@HSBC_UK The worst customer service
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Peter Taylor
(@petertayloruk) reported
@HSBC_UK I have just tried to add an additional card holder to my account, but the woman on customer services couldn't tell me if it is a hard or soft search on the additional holder. She expected me to hand over information without giving me the answer. Can you answer?
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,
(@iver60) reported
@HSBC_UK I paid a large cheque from building society into my account at around 12.30 on 31/3. The machines were broken so had to go to teller. It is not showing in my account. Should it show as pending transaction.
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leonchaddock
(@leonchaddock) reported
@HSBC_UK spent 2 hours on hold waiting to speak with someone on the business side to order a new security dongle. Updated my address then line went dead before they confirmed it was sent. Spent another 3 hours from abroad on hold nobody answered so gave up. Shocking service.
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Aaron
(@_aaroncater_) reported
@IanJamesSeale @HSBC_UK Also just found this on their website so you won’t even be able to use the app anymore with your Physical Secure Key! - If you want to keep using your physical Secure Key, you can. However, while you’ll be able to log on to online banking, you won't be able to use our mobile app.
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Nigam Joshi
(@NigamJoshi) reported
@HSBC_UK The great HSBC bank ask customers who are travelling overseas ask them to visit local branch to submit a subject access request. Not just that they don't have a direct access to such team but also the back office team do not have facility to call the customer.
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Tonydre
(@Tonydre5) reported
@HSBC_UK @iamaafaq It's a shame Sofia will be out of a job soon as HSBC will be shutting down the Dewsbury branch in a few months. Aafaq would need to take the day off work to travel to Bradford/ Huddersfield/Leeds if he needed help in future .
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Fahim Chati
(@fahimchati) reported
@HSBC_UK issue with your online payments through the app?? Very frustrating
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Nicky Ward
(@therealmrswardy) reported
@HSBC_UK is there a problem with mobile banking? Keep trying to log onto my account and it keeps closing.