Is HSBC down in St Helens, St. Helens, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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LUX ET ROBUR
(@luxetrobur) reported
from
Birkenhead, England
@Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far
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MattJonesRE
(@mattjonesRE) reported
from
Birkenhead, England
Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@emmazentner) reported
@HSBC_UK you’ve closed all of my accounts with no reason whatsoever and no one will tell me why - what’s going on? I’ve been a customer for 21 years. Exasperated doesn’t even come close
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Howard Nicholls
(@surreyjack27) reported
@HSBC_UK shocking customer service. Lost international payment. Official complaint made 8 days ago and still no response from @HSBC_UK
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Katherine Chillistone
(@KatherineChill3) reported
@hardcorePTlady @HSBC_UK Exceptionally poor customer service, yet again letting down an elderly, vulnerable man. Empty promises, AGAIN
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Lu
(@LuSchmoo) reported
@CatchTheseWords @HSBC_UK Have you also tried it through the website on your computer? They may be able to do it for you if you direct message them your account details depending on whether they can access customer accounts from social media.
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mkijakphoto
(@mkijakphoto) reported
@HSBC_UK Guys App is not working since yesterday !!!
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David Jackson
(@daveedjackson) reported
I’m all for phone insurance, but when @HSBC_UK use a new provider and they send out randomly “refurbished” iPhones and I say that loosely. It’s pretty ****. This replacement has more damage that the stolen one ever had. Not even refurbed by apple. Think this policy will be closed
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Alex 🀄️
(@AlexKLMan) reported
from
Romford, England
@CatchTheseWords @HSBC_UK Have you tried using the screen recognition? Also, it is ridiculous why you need account information for a public issue.
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Michelle lancaster
(@Michonskye) reported
@HSBC_UK Or you get a text from fraud prevention and the call staff are all offshored and you can't understand a word they are saying - wtf? Because that doesn't feel like a scam.
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wowsometime
(@wowsometime) reported
@HSBC_UK YES AND IT WAS HSBC CUSTOMER SERVICE BASED IN PHILIPNES to cut HSBC UK costs. in the first words asked me for all details! It was not scam it was real as I found out later on!
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Tracey
(@tjay0814) reported
@HSBC_UK your customer service is terrible. Your complaints procedure is shameful. I wanted to set a zero overdraft on a current account and was told this cannot be done!!