Is HSBC down in Warrington, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Warrington, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Ми Європейці 🔱 Il n'y a plus d'Amérique
(@Jonstackpool) reported
from
Runcorn, England
@Lanagibson60 @jorrylad @HSBC_UK You're not doing yourself a favour here. Don't presume. I don't know which end of the spectrum you're on. I'm straight. But I have gay friends who I flat-out adore. My point was about personal freedoms, not about who you choose to ****.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Joey
(@joey_geoloog) reported
from
Roxton, England
@HSBC_UK Hi Avril Thanks but the voice prompts on the phone say otherwise, it advises to log in online. Can you check the screenshots in my original tweet and pass this onto someone who can fix it? Thanks
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Stappersyork
(@stappersyork) reported
@HSBC_UK your service is truly appalling. I have been on hold for 20 mins. That’s fine, was prepared for that. Now been transferred twice. I will not give up, but OMG how tempted am I to just give up my credit card and go elsewhere. Too many bad experiences with you.
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
For paranoid people, the process of @HSBC_UK shutting counter service & getting business customers to get change from @PostOffice is like a dystonia nightmare. Every single visit is a problem, a different method, like a trick, a game. Ugh. I so miss the lovely HSBC staff.
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Peter Williams
(@peterkarlw) reported
@HSBC_UK I've changed my mobile phone number and phoned HSBC for help - they tell me that I can't update it on the telephone and in any case it'll take 15 days to update - I'm told to use the app - the app says it's sending a verification code to my old phone - talk about circles
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Hannah Tunnicliffe
(@htunns) reported
@HSBC_UK such poor customer service. Been waiting 20+ minutes to get through to support and when I am on the call for 45 minutes trying to figure out the issue they transfer me to another team and the call drops. Have to call again and start at the back of the queue. Shocking
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@HSBC_UK can you tell e why your Bromley bank is closed staff said security issue... WTH
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Effective Clinical Hypnosis
(@EC_hypnosis) reported
@HSBC_UK @TROYmagician Hi. I have been HSBC customer years now, and all well until now! Unhelpful customer service cannot track my visa card renewal and I have waited now 28 working days! My card ends in few days and I'm abroad! How complicated is it to just mail my card properly?
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Mitzy🇬🇧🍺
(@Mitzy79084028) reported
from
Darlington, England
@HSBC_UK Once again been let down by your customer service. Told one thing then when I try to call, I find out its closed. Disgraceful customer service.
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Simon Mitchell
(@mitchellsx) reported
@owens_lee @eddieclarke96 @HSBC_UK Great it works now, but completely shocking service having to wait two months for an update. Will they learn there lesson when iOS 17 beta comes?!?
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?