HSBC

Is HSBC down in Roby, Knowsley, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Roby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Roby, Knowsley, England 10/15/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Roby, England

Latest outage, problems and issue reports in Roby and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • luxetrobur LUX ET ROBUR (@luxetrobur) reported from Birkenhead, England

    @Chris_RedPT @TranmereCrohnie @HSBC_UK They suspended new applications indefinitely. Went with CashPlus in the end. No issues so far

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • MattKPhillips Matt Phillips 💙 (@MattKPhillips) reported from Formby, England

    @HSBC_UK I assure you it isn't working. Samsung App.

  • mattjonesRE MattJonesRE (@mattjonesRE) reported from Birkenhead, England

    Happy Friday! I’ve had 100 of £s stolen from my bank and @HSBC_UK @HSBC are ridiculously unhelpful. I’ve phoned three times and either get hung up on or they tell me their headsets broken and to call back.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AlYomi2 Al-Yomi (@AlYomi2) reported

    @HSBC_UK Spoke with the customer services yesterday and has asked me to go back to the branch

  • GranitX30084199 Granit Xhaka (@GranitX30084199) reported

    @TalkTV Use cash or lose it if your with hsbc inform them you are leaving because they are shutting down there branch’s @HSBC_UK shame on you

  • sianmichaela Naomi (@sianmichaela) reported

    @HSBC_UK Hi, when will the check payee error be resolved in the app please? I currently can't make transfers. Ref 503 Feature currently unavailable.

  • FirstTMaster #FirstTMaster (@FirstTMaster) reported

    @HSBC_UK I finally got on after 1 hour. Your agent was no help. I asked for help on how to make a payment. 1) By online. 2) Mobile app. Read instructions but it won't work.

  • ConradB81089949 Conrad Black (@ConradB81089949) reported

    Appalled to hear that @HSBC_UK are closing more branches including the two nearest to me. Been a customer since 1983 and although the online banking is excellent I do sometimes need to go to a branch. 25 mile and 45 minute round trip in thefuture 🤬

  • cabowen26 carrie (@cabowen26) reported

    @HSBC_UK awful customer service 😢

  • wendieeasen wendie easen (@wendieeasen) reported

    @HSBC_UK I cannot make a payment from my account. It keeps saying “no eligible accounts” please help

  • BarronNaledi NalediBarron (@BarronNaledi) reported

    @avtsuk @HSBC_UK You're not alone there in your HSBC experience Captain! Outsourcing of call centres is the death knell in the overall, consistently crappy service "offered" to customers by EVERY commercial bank ! (Except of course when they 1. want your money and 2. want to use your money)

  • becaexasperated Becca Exasperated 🏳️‍⚧️🏳️‍🌈 (@becaexasperated) reported

    @HSBC_UK just soent 2.5 hours on “Live Chat” (assistant took 10 minutes to type every one-paragraph response), and on the phone to fraud dept to get a card unblocked. Outstanding service👏🏽😡well done. Have moved pretty much everytjing to @RevolutApp their service is amazing.

  • dukeoftadley Richard High (@dukeoftadley) reported

    @HSBC_UK to set up online/app banking, I get told on the phone to take photo ID into branch; branch staff sit me down with a phone and we make no progress. Totally shambolic customer service. Thoroughly regretting switching