HSBC

Is HSBC down in Wigan, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wigan, England 02/17/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • FrogStoneUK Frog Stone (@FrogStoneUK) reported

    @alicelowe currently c. $350 in cheques of under $110 ... returned to me. Every time I ask HSBC staff I get different info @HSBC_UK help me out here!!!

  • simakumar Sima 🌱 (@simakumar) reported

    @HSBC_UK Hi there. Picked up what we need from Canary Wharf however what is with the GSA System Error message so many customers are paralysed st the mercy of HSBC not tackling this issue.

  • jongam0205 Jongam0205 (@jongam0205) reported

    @HSBC_UK The Mobile app is down and has been since last night for me. Any idea? 👍

  • ShakesMcNails Shakes McNails (@ShakesMcNails) reported

    Well done, @HSBC_UK. Now into my 50th minute on a call to find out if my card has been fraudulently used. 50 mins, 4 different people, and I'm still none-the-wiser. Congrats on being terrible.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @gjzuckerman @HSBC_UK @firstdirecthelp So all other banks support it. Can you explain why that is?

  • tomothy94 tom (@tomothy94) reported

    @HSBC_UK @HSBC please add iOS 16 to the app whitelist before September so that I can access my bank again!

  • jenblacker Jenny Blacker (@jenblacker) reported

    @HSBC_UK Only cheques, just general error report, it just gets stuck in a taking photo of the cheque, gets slower until you have to force quit. Google pixel 6, android 12, seems others are having issues too looking at app store reviews (i logged into my old pixel 2 and managed it fine)

  • LynnTopping LynnieTippyToppy56 (@LynnTopping) reported

    @HSBC_UK I have thought of leaving you after 20 years plus today I am no one knows how to access my online banking that I got locked out of dire customer service .

  • chetanvelicheti chetan (@chetanvelicheti) reported

    @Apple @HSBC_UK mobile app not working on iOS 16. Any updates on resolving the issue as soon as possible. All the wallet enabled card banking app should be supported.

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @gjzuckerman @HSBC_UK @firstdirecthelp The point I’m making is that the public beta was supported last year by HSBC and other banks. No problems. So why not this year. Doesn’t make any sense does it