Is HSBC down in Wigan, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wigan, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (64%)
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Website (16%)
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Login (12%)
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Transactions (7%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Andi
(@ArmitageAndi) reported
from
Roby, England
@BimboLimboSpam Not to mention waiting 39 weeks until you can claim for help for mortgage repayments meanwhile the mortgage goes unpaid😳😡 with no help from banks like @HSBC_UK
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lightning Services
(@HarleyTales) reported
@HSBC_UK Help has failed to respond to DMs that they say they're available to 24 hours a day. Did reach out requesting an email when they picked up our public twitter complaint a few hours latter. This too goes unanswered over 24 hours later. New account opened with another Bank
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Richy Cuddles
(@Richy52787692) reported
@HSBC_UK @nationaltrust Why do you invest in fossil fuels? Do you still launder money as I have billions I need to keep away from the UK tax payer, can you help?
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Do you wanna build a Liiiiaaaammmmmm? ⛄️
(@LiamsGrotto) reported
@HSBC_UK I can't reset my DSK without getting a login code on the app, but I can't log onto the app because I haven't got a DSK! How does this make sense?
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sparesquare
(@Quidgizzer) reported
So far I have waited 11 days for a closing statement for my help to buy ISA from @HSBC_UK. This has delayed me buying a house, costing me money. I have spent hours ringing and messaging you this week. Any indication how much longer I have to wait?
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jen725
(@jen725) reported
Has anyone else with @HSBC_UK had issues with @AmazonHelp since the credit card thing - my debit card keeps getting refused! No idea how to fix this
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Phil ONeill
(@PhilONeill1330) reported
@HSBC_UK I would like to raise my concerns about thE new HSBC mobile banking app which I think is shockingly bad, and does not service my needs. As a Premier bank customer I have twice tried to raise my concerns via chat session without success and your CX is seriously lacking!
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Christopher Anton
(@GBRChris_A) reported
@brixtonkate Our club accounts have had loads of problems with @HSBC_UK asking loads of intrusive and irrelevant questions. They have not being been in the least bit helpful and at one joint just closing down our deposit account on a whim. So if definitely avoid them
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Conor
(@ConorPaul94) reported
@JustEatUK @HSBC_UK my account has been used on just eat and my credit card used. HSBC your live chat is terrible and just eat you’re horrendous at replying
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Optimus_P
(@harvs99) reported
@HSBC_UK The new version app needs an update to return the automatic decimal point when pay or transfer is used. This will almost certainly cause problems to many people down the line I’m sure.
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Lightning Services
(@HarleyTales) reported
@HSBC_UK Still awaiting an acknowledgment let alone a response. Formal complaint submitted. This is a great case study on how not to treat a loyal customer with 20 years business and 45 years personal relationship with HSBC.