HSBC

Is HSBC down in Wigan, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wigan, England 11/25/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • shimself steve hayes (@shimself) reported

    @HSBC_UK Service Unavailable says my phone. And I can't even login on the website because you've scrapped maiden name and password style logons. Help

  • Lou76Loopy LP (@Lou76Loopy) reported

    @HSBC_UK you have really gone down hill. No one knows what they are doing at the branch and on the phone. Useless

  • SuzannaBailes Suzanna Bailes (@SuzannaBailes) reported

    @HSBC_UK what an absolute shambles your business banking service... now wasted 2 hours today trying to resolve a simple request regarding online banking 🤬🤬

  • spelingexpert Bradley (@spelingexpert) reported

    @HSBC_UK hello, if I wanted to open a savings account with you as a non-HSBC customer, how do I go about this?

  • CyberfanSB Darrell Johnston (@CyberfanSB) reported

    @Barclays why do i get the sense I could switch over to you faster than i could get customer service to pick up at @HSBC_UK? Wanna try it? 🤔

  • JCEET1 JCEET (@JCEET1) reported

    @HSBC_UK - Telecon & internet banking not working!! whats going on. 30 mins on phone, no response, whats going on!!

  • 2JulieJulie Julie Yates (@2JulieJulie) reported

    @HSBC_UK Nice to know you're there to help us @HSBC_UK but could you try answering the phone? Been on hold for over 50 minutes and had to hang up, trying again and been on hold again for nearly 30 minutes Using up the minutes of my phone plan isn't really helping me right now

  • Priest551 Priest55 (@Priest551) reported

    How to @HSBC_UK apologise for their online banking not working a few times a week? Offering £200 for opening a new account, whilst existing customers get nothing.....

  • bleema bleema (@bleema) reported

    @HSBC_UK Terrible service been holding on 1 hour no body answers. Now 7 nov. I going switch from this bank and get money for switching. No service at all

  • Paulcrisp10 Paul crisp (@Paulcrisp10) reported

    @HSBC_UK email the CEO Saturday to complain about service , no reply still , call premier call line and report issue , 5+ hours later still no call back , Premier Bank service REALLY !!!!!