HSBC

Is HSBC down in Wigan, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wigan, England 01/06/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaveh32887314 Kaveh (@Kaveh32887314) reported

    @HSBC_UK I need to make an urgent business payment but I keep getting an error message on your business app. I have called & been kept waiting for 2 hours this morning & 1 this afternoon & no reply. Please advise.

  • plp2231 Gemma (@plp2231) reported

    @HSBC_UK business banking app has said “server currently unavailable” all day…app is fully updated. Is there an issue at present with business banking app access?

  • RobertF44901798 Rob (@RobertF44901798) reported

    @HSBC_UK direct message chat complete and still the issue is not resolved.

  • highmetallicity highmetallicity (@highmetallicity) reported

    @HSBC_UK I tried to switch my DSK to a new device and my new device died (no battery) before I finished... now I have no DSK on either device. I tried to log in to OB without it but I must have been using the wrong password and now I am logged out of all OB! Please help!

  • HarveyClaudia Claudia Harvey (@HarveyClaudia) reported

    @HSBC_UK 2 hours is unacceptable to wait on hold. Can someone help before we take our business account elsewhere please

  • waxwellmilson Max Wilson (@waxwellmilson) reported

    @HSBC_UK now 2.20 hours. You consistently have the worst customer service out of almost any other company I speak to. This is business banking as well. Utterly pathetic.

  • highmetallicity highmetallicity (@highmetallicity) reported

    @HSBC_UK Thanks, I recharged the battery, but it's not allowing me to reset anything. It asks me to again generate a code on my DSK, but when I try to log in to the DSK on my old device it says I've started the transfer process for my DSK on a new device & must now use the new device!

  • Ben91530293 Ben Dev (@Ben91530293) reported

    If anyone is thinking of opening a business bank account stay well away from @HSBC_UK their customer service is beyond shocking. A quick scan of Twitter will show how long people have been on hold too their telephone banking. 2 years & they are still blaming covid! What a joke.

  • bigheadcomms DII=IIS (@bigheadcomms) reported

    @HSBC_UK is it acceptable do you think to make your business customers wait on hold for 6 hours, while providing zero live chat support? How are we meant to get any business done??

  • jennyeye jenny mccann (@jennyeye) reported

    @HSBC_UK after 4 hrs finally you call me back, only to be told you can’t help me & that I should “put something in the post” , after I said no, I needed to email wire info to you from the remitters bank proving you had received my funds, you then hung up on me! Bravo 👏👏👏👏