Is HSBC down in Wigan, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wigan, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Wigan, England
The most recent HSBC outage reports came from the following cities: Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Login | |
| St Helens |
Mobile App | |
| Liverpool |
Login | |
| Wigan |
Transactions | |
| Leyland |
Login | |
| St Helens |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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Emmaface
(@emmaemma53) reported
from
Liverpool, England
@HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.
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Libby
(@Libbykelly23) reported
from
Liverpool, England
@HSBC_UK Hi, I'm getting a "Sorry your session has expired" when I try to transfer money. I tried my desktop and getting a TERR_30005 error. What is going on?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Christopher
(@Christo13934305) reported
from
Wigan, England
@RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".
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Michelle O'Dwyer
(@BaytreeCatering) reported
from
Liverpool, England
@HSBC_UK why does it take over 2 weeks to register for online banking ? Rang this week to find out what was happening only to be told there was an issue with the signature & I must start the process again & wait another 2 weeks 😡Terrible customer service #HSBC
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Jack Gundry
(@jackgundryyyy) reported
from
Warrington, England
Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Marco DiSavoia
(@MarcoDiSavoia) reported
@HSBC_UK Business account. When I told the boy who twice refused me entry ‘am I expected to walk round town with 2k in my pocket again’ he didn’t care! Between the incompetent Rhine service and this I see no reason in staying with you
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Paolo Furlan
(@goreste) reported
It took me only 2 weeks, 7 letters sent by post and 2 phone calls with their help desk to open an account with @HSBC_UK… remember to cry when the fintech companies will put you out of business
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Damian Christian
(@DamoChristian) reported
Your customer service @HSBC_UK is appalling… your mistake 8 calls later… currently on hold for 55( fifty five minutes )… how do I close my account !?…🤡 .. serious circus behaviour and not good enough!
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Martyn E 🇪🇺🏳️🌈 🇪🇸 🔬🧬🦠
(@elton_martyn) reported
@MollyConisbee @HSBC_UK Without sounding entitled I’ve been a customer of Midland/HSBC for 42 years. I’ve never known anything like it. It’s very worrying when it’s an internal, cash, transfer that seems lost. I’ve tried everything but a County Court judgment is easy and the bank are obviously in error.
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The leylands
(@theleylands) reported
@HSBC_UK joined you on 21 Jan. Can’t set up online banking/app as phone banking details not arrived. Called you and was told they were posted on 27 Jan and I should wait and see if they turn up - Asked for new details to be sent and put on hold for 15 mins. Poor service so far!
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Nicola Askham #TheDataGovernanceCoach
(@Nicola_Askham) reported
@HSBC_UK What time is the line open? It is very frustrating that it can't be resolved without a phone call. I am on working calls most of the working day.
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Yuran Parody
(@hotyuran) reported
@HSBC_UK currently have 1 financial ombudsman and 2 internal complaints filed with HSBC what a **** show of a bank
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Lisa McFordy
(@Mixie84) reported
@HSBC_UK any idea when your banking app will be fixed? I have an android phone and haven't been able to access the app since yesterday evening. Thanks.
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Me!
(@LFC96594865) reported
@HSBC_UK what a disgrace of a service. Firstly your online banking app is crap. When asked to call you I get somebody who can’t speak English, then fail security checks because because I can’t confirm the amount of a transaction - because I can’t access my account! Shocking
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Dr Molly Conisbee
(@MollyConisbee) reported
@elton_martyn @HSBC_UK It's not at all entitled! I hope they sort it out. I'm a customer too, I'm worried you are having to go to these lengths to get what is yours.