HSBC

Is HSBC down in Wigan, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wigan, England 04/11/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Wigan, England

The most recent HSBC outage reports came from the following cities: St Helens and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Mobile App
United KingdomLiverpool Mobile App
United KingdomWarrington Mobile App
United KingdomLiverpool Login
United KingdomLiverpool Login
United KingdomLiverpool Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BenHaynes09 benhaynes09 (@BenHaynes09) reported

    @HSBC_UK Hi there, I've been on hold to your phone line for over 25 minutes trying to speak to someone. Is there a problem with your phones?

  • oliviagirling Liv (@oliviagirling) reported

    @HSBC_UK hi there :) my phone got stolen so I’m having some trouble linking up my online banking on this device. Is this something a branch can help me with?

  • nashussain nas hussain (@nashussain) reported

    I have been informed by @HSBC_UK that I can’t access my business account because a guy called rohit rizwan has taken the day off so he can’t remove the restrictions. I was told that there is no back up. Hopefully rohit doesn’t die this weekend. I could really do with the cash

  • frenchgranny Frenchgranny (@frenchgranny) reported

    @HSBC_UK where is your customer focus? 3rd time this wk been hanging on line waiting to speak to someone 15+ mins each time and no, can’t do it online. Pop into local branch? you shut it down. You are on the point of losing a customer.

  • FiorellaWyn Fiorella Wyn (@FiorellaWyn) reported

    @HSBC_UK causing even more stress on top of the worst day. Thanks for being awful.

  • MazziniKingelli Matthew King (@MazziniKingelli) reported

    I'd love @HSBC_UK to actually help me with this problem I've had for well over a week now. On the phone again being told that it's easy to bank online, but they won't unlock my account or let me complain or let me do anything. As badly run as our government, maybe.

  • King__Guy10 Guy (@King__Guy10) reported

    @HSBC_UK @HSBC despite being told to can’t the complaint specialist today if the problem is not rectified the customer service team are refusing to put me through. What do I do next?

  • misscherrydolce Disney Magic Mam (@misscherrydolce) reported from City of Kingston upon Hull, England

    @HSBC_UK any chance someone can actually help my 13yr old daughter with her account. Meadowhall are refusing to do so without any ID. They asked her for her driving license 🙄 she has no passport.

  • King__Guy10 Guy (@King__Guy10) reported

    @HSBC_UK @HSBC despite being told to contact the complaints specialist first thing today if the problem is not corrected, the customer service team are refusing to put me through. No idea where I go from here!!

  • BenHaynes09 benhaynes09 (@BenHaynes09) reported

    @HSBC_UK Unfortunately these very long hold times are not a recent thing - it's been going on for 2-3 years. Are you actively looking to fix this by increasing staff levels? It's really bad experience as a customer, and looking through your mentions can see many people saying the same.