HSBC

Is HSBC down in Wigan, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wigan, England 11/04/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • emmaemma53 Emmaface (@emmaemma53) reported from Liverpool, England

    @HSBC_UK every time I try to open your banking app it crashes. This has been going on for weeks now. Judging by other Twitter comments and reviews on the App Store you are aware of the issue already. When will it be fixed please? Incredibly frustrating.

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ndeepakp Deepak Prasanth (@ndeepakp) reported

    @HSBC_UK account details not loading instead throwing API_103 error, is anything broken ? Can you resolve this issue at the earliest ???

  • Emmad1976 Emma⁷💜Bangtan for life💜 (@Emmad1976) reported

    @HSBC_UK please explain what is going on and what the ongoing issues are. Over 2 hours and not able to access online or mobile banking, no information on your website. Absolutely atrocious customer service. Sort it out!😡😡

  • OzSabb77 OzSabb77 (@OzSabb77) reported

    What compensation can I expect from @HSBC_UK for their app going down and not being able to make urgent payments? Disgusting #hsbc #hsbcdown

  • Nostalgia0nHigh nostalgia on high (@Nostalgia0nHigh) reported

    @HSBC_UK It’s been hours. People can’t make any transactions. A vague message without an ETA for banking services is not okay. You can’t even transfer to another account because everything is down.

  • LauraHarmer79 laura harmer (@LauraHarmer79) reported

    @HSBC_UK no updates on when can use account app down for hours and branch shut until Dec 2022 what compensation will all your customers be recieving??

  • Annhascats Margaret Winduss (@Annhascats) reported

    @HSBC_UK Why isn't this relected on your website when so many people are reporting problems?

  • ndeepakp Deepak Prasanth (@ndeepakp) reported

    @HSBC_UK Fix the issue at the earliest

  • BTCDMS David (@BTCDMS) reported

    @HSBC_UK Please be quick, I need access to my funds.

  • LeonardWarren1 Leonard Warren (@LeonardWarren1) reported

    Absolute shocker that @HSBC_UK app is down and not a peep from them on Twitter or website! This is really poor form for a so-called global bank. Is @firstdirect still offering £175 for me to switch over?

  • Jobee4t Jo Buxton (@Jobee4t) reported

    @Vanillatea13 @HSBC_UK Yes think lots are seeing same error message