Is HSBC down in Wilmslow, Cheshire East, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (46%)
-
Transactions (20%)
-
Login (12%)
-
Website (11%)
-
Transfer (10%)
-
Withdrawals (1%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent HSBC outage reports came from the following cities: Northwich, Stockport and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich |
Transactions | |
| Stockport |
Transactions | |
| Leigh |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
-
Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
-
chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
-
debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
-
Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
-
Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
-
THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
-
Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
-
Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
-
Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
-
Barnali
(@BarnaliJames) reported
from
Middlewich, England
@HSBC_UK Hi is there an online banking outage again?
-
Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
-
Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
-
Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
-
Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
-
Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
-
BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
-
The Wendy Newman
(@thewendynewman) reported
from
Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
KittyKat
(@gizzymundo) reported
@HSBC_UK the customer service in your Watford branch is appalling. Rude, sulky and got shouted at when trying to leave and they had locked the door. No wonder you are losing customers.
-
Julie Hamill
(@JulieHamill) reported
@HSBC_UK @HSBC no one answering your phones regarding my child’s matured CTF. It’s all a bit messy. This matured in June when she was 18. Why are you not allowing her access or transfer? #HSBC #HSBCCTF #CTF
-
Kath Hemsley
(@HemsleyKath) reported
@HSBC_UK Yes but in spite of being a HSBC customer(for over 30 years at the time) they refused to help.
-
The Log Lady
(@gamecounsel) reported
@zoesqwilliams @HSBC_UK They turned you down because of the name change?
-
Corrina, maker of Rag Coats, and bags (she/her)
(@JuicyCorriander) reported
@lorna_francesca @HSBC_UK I've spent 2x hour long stints waiting to get thru, cut off once and gave up the other. I didn't have to pay extra for those phone minutes, coz I'd be really pleased I was asking for help if that was the case 🙄 Chat service told me to go in branch!
-
lee
(@ffriesagain1234) reported
@118t8 @VoortMartijn @HSBC_UK I used to get charged fees every month for going overdrawn, so much so That the amount in fees was more than the actual overdraft over the years accumulated.. hsbc would not help, just froze the interest for 3 months. Bank of family was the only way out for me!
-
Adrian Fenton
(@AdFenton) reported
@HSBC_UK I've been trying to report card issues this eve (not lost/stolen but something else-don't want to explain here) but your eve number did not go through to anyone (either on hold/told to use online chat) online chat didn't work - how am I supposed to address this?
-
zak godfrey
(@zodders) reported
@HSBC_UK Waiting for someone to answer the phone for a service you don't provide online, 52 minutes.. and counting...
-
Zoe Williams
(@zoesqwilliams) reported
@gamecounsel @HSBC_UK No they turned us down cuz they changed the criteria dummy
-
Strom Architects 🇪🇺🇬🇧 🇸🇪 🇪🇸 🇺🇸 🇳🇿
(@stromarchitects) reported
Dear @HSBC_UK I’ve been told I cannot make a joint bank account individual again, or close it without popping into a branch? How can this be the case in this day and age. Already spent an hour on the phone to you?! Can you please help?