HSBC

Is HSBC down in Wilmslow, Cheshire East, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wilmslow, Cheshire East, England 08/31/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (10%)

    Login (10%)

  4. Transactions (9%)

    Transactions (9%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent HSBC outage reports came from the following cities: Stockport.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockport Mobile App
United KingdomManchester Website
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Website
United KingdomNorthwich Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • DugdaleNiki Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England

    @HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!

  • BarnaliJames Barnali (@BarnaliJames) reported from Middlewich, England

    @HSBC_UK Hi is there an online banking outage again?

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • jojochinaski Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England

    The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • thewendynewman The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England

    @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • angelajnat Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England

    @HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jassv_ JassV 🚀 (@jassv_) reported

    @rosehrvyy .yep the @HSBC_UK is having issues 😫

  • AbiFowler Abi Fowler (@AbiFowler) reported

    @HSBC_UK is there an issue with the app?? Saying error code APL 103??

  • wonderboy2366 steve adie (@wonderboy2366) reported

    @hannah_pinnock @HSBC_UK Yes, app is not working.

  • constript تشي (@constript) reported

    @HSBC_UK so when are you guys going to put out a statement about the online banking outage?

  • diizzydee debbie denley (@diizzydee) reported

    @HSBC_UK banking app is down error code showing 103. Supermarket shop payment not going through

  • Dantastic_1987 Daniel Harper (@Dantastic_1987) reported

    .@HSBC_UK it appears your app is down. Can you please resolve

  • TheEnigma83 TimeTraveller (@TheEnigma83) reported

    @HSBC_UK can you please let us know what is happening with your app?? it's Friday night and when i needed the all the most, its throwing API 103 error! I'll switch bank tomorrow after this mess

  • ZalaComms ZalaComms (@ZalaComms) reported

    @HSBC_UK do u know if there's an issue with the app? I keep getting error code API_103.

  • lihang2 lihang (@lihang2) reported

    @HSBC_UK is the app or online banking service down? I’m getting “Service is unavailable” message when trying to log in online banking. Also HSBC APP shows “sorry there was a problem loading your UK account”, error code API_103

  • Gladstonian22 Gladstonian 🔶🇬🇧🇺🇦 (@Gladstonian22) reported

    Hey @HSBC_UK is mobile/internet banking down tonight?