HSBC

Is HSBC down in Wilmslow, Cheshire East, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wilmslow, Cheshire East, England 01/13/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • BarnaliJames Barnali (@BarnaliJames) reported from Middlewich, England

    @HSBC_UK Hi is there an online banking outage again?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • DugdaleNiki Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England

    @HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • thewendynewman The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England

    @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • angelajnat Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England

    @HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • zozozoom1976 zoe denham (@zozozoom1976) reported

    @HSBC_UK @HSBC business account security not updated for 6months and cannot access my account because the security questions incorrect! What if I had been hacked! Such a joke!

  • CyberSecurity_R Cybersecurity_Researcher (@CyberSecurity_R) reported

    @emilienaomisilk @HSBC_UK Kindly send me a DM via @Cybersecurity_R  or  +1 925-412-1391  to help you recover your hacked/locked account and also resolve all accounts issue.

  • northern_folk Northern Folk (@northern_folk) reported

    @HSBC_UK @Jo_Jo_Jo_Jo_86 **** HSBC. They're Drug Money and Child Prostitution money launderers. Court proven. Only a schmuck would work for them.

  • JMoneyPH JMoneyPH (@JMoneyPH) reported

    @HSBC_UK so i changed my address via the website..would that be reflected on my @PayPalUK account as well? Coz i need to buy something but the address should be the same it says..

  • Swanseajack71 Clydachjack (@Swanseajack71) reported

    @HSBC_UK Hi, I've been trying to set up my elderly parents with online banking, they have been sent a physical security key, inside it says log in on your site and follow instructions, we do that but then it says to use a digital key, how do we use the physical key?

  • LeeBodenham LeeBod (@LeeBodenham) reported

    @HSBC_UK very frustrated with your mobile check deposit service as the app is unable to take a picture after multiple attempts 😡 Having to travel to branch now

  • Danica17381685 Danica (@Danica17381685) reported

    @HSBC_UK Thanks I know how to complain, but you're missing the point I need a contact number to actually speak to someone who can help me with a corporate credit card. I just need a reminder of the pin sent!

  • kul3x kul3x (@kul3x) reported from Birmingham, England

    @HSBC_UK 4 times I called and 4 times cut off from a landline. Customer service? Think not!

  • sevastrus Stefan Sevastru (@sevastrus) reported

    @HSBC_UK Due to an HSBC system error, 2000 Pounds are missing from my account for 14 days now. Since then, I spent in excess of 3 hours chasing my own money with no success. No one can help. Endless calls... As a customer, I feel let down. So Opportunity does have borders! @TheFCA

  • CyberSecurity_R Cybersecurity_Researcher (@CyberSecurity_R) reported

    @redditchrachel @HSBC_UK Kindly send me a DM via @Cybersecurity_R  or  +1 925-412-1391  to help you recover your hacked/locked account and also resolve all accounts issue.