Is HSBC down in Wilmslow, Cheshire East, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent HSBC outage reports came from the following cities: Macclesfield and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Mobile App | |
| Manchester |
Transactions | |
| Stockport |
Mobile App | |
| Manchester |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Barnali
(@BarnaliJames) reported
from
Middlewich, England
@HSBC_UK Hi is there an online banking outage again?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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The Wendy Newman
(@thewendynewman) reported
from
Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Kemp 🇬🇧🇩🇪🇺🇸🇮🇪
(@MrsLesleyKemp) reported
@jonie1303 @HSBC_UK How AWFUL for you. 🤬🤬🤬 I just can't get my brain round how utterly rubbish customer service at #HSBC is these days.
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DJ_Disco_MarkY
(@DJ_Disco_MarkY) reported
.@HSBC_UK .@HSBC .@LBHF this is a terrible decision! Your #hammersmith branch is always busy. Your telephone banking has gone to shreds too. What about those in #hammersmithandfulham without easy internet access
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Humorist1921
(@MarkSte15662244) reported
@HSBC_UK @stonewalluk HSBC not interested in it’s customers. Closing my local branch in East Grinstead in August. Terrible bank
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Kasia Bochenek
(@KHBochenek) reported
Absolutely shocking service from @HSBC_UK blocked access to my account, can't help online, won't pick up the phone, 45mins waiting in a call centre queue got disconnected twice and when finally got through they hung up on me!! Fuming! #yourcallisimportanttous CLEARLY NOT!
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Pete
(@pete_70) reported
@Ten4_ @HSBC_UK @Stonewallhousin Never mind a locl branch mate try and find someone in customer service that knows the meaning of customer service, more sense from the chimp in the Zoo than these clowns. #brittonsworst #clowns #ripofbriton
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Tim Roll-Pickering
(@timrollpickerin) reported
@HSBC_UK @scandals66 Which isn't much use if the facility gets further and further away to the point that a visit has to be planned and risks finding the machines not working. Why are you closing the only branch with a coin deposit machine in Newham when there is still so much cash payment here?
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Lizzi D
(@xLizziDx) reported
@HSBC_UK please can someone dm me. not a client. application with you on the 10th. i dont want to air private details but your customer service rep cannot find it anywhere and is sending me to a branch. we're in 2022 youve sent a letter 1 week after i applied to ask me to call.
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Jon Jo Jones
(@thepublicgets) reported
@CllrJamesDawson @HSBC_UK They won’t be able to. You ‘we’ as retail customers dont make enough money to justify this service. When we pay so little, we receive the same. Like so many things we use. PayPal have a branch? Facebook? Microsoft? Google? eBay? Amazon? New world.
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Susan Hughes 🏴🇪🇺
(@SusanGLH) reported
@BethWinterMP Shame that @HSBC_UK have done nothing to help customers in Aberdare since closure. Well done to Barclays.
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LBG
(@LittleBolideG) reported
@HSBC_UK absolutely shocking service - blocking us from our account and refusing to open it back up!