Is HSBC down in Wilmslow, Cheshire East, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (73%)
-
Website (11%)
-
Login (8%)
-
Transactions (5%)
-
Withdrawals (2%)
-
Transfer (1%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent HSBC outage reports came from the following cities: Manchester, Stockport and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Stockport |
Withdrawals | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Ashton-under-Lyne |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
-
debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
-
Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
-
Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
-
Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
-
Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
-
BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
-
Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
-
Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
-
THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
-
Barnali
(@BarnaliJames) reported
from
Middlewich, England
@HSBC_UK Hi is there an online banking outage again?
-
chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
-
Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
-
Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
-
Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
-
The Wendy Newman
(@thewendynewman) reported
from
Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
-
Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
-
Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
-
Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Leonardo
(@Leonardo280688) reported
Hi, could you please help me? I am still waiting for a call from the fraud department. The arranged a time slot but never called me back. @HSBC_UK
-
Hd1512
(@Hd15121) reported
@HSBC_UK @HSBC_UK was already disappointed after my 89 year old grandma was told to set up Internet banking and then refused service in branch as she couldn't login (she doesn't own a mobile or a computer)
-
Beargistics
(@beargistics) reported
HSBC UK phone banking. Thats an item not actioned/resolved still and on hold for 2 hours. Help! @HSBC_UK @HSBC
-
Peter Foster
(@smoggy998) reported
@HSBC_UK can you explain why a simple dispute over a double payment going out of our account 29/12/21 still hasn’t been resolved, why we now have 2 reference numbers for it & it takes 90 mins to get thru only for some1 to put the phone down? Awful service - please DM me
-
Ed Greenwood
(@Darth_Vard) reported
@HSBC_UK I have an issue with your site this morning. I can log in fine but when I click to apply for a child account I get "This page isn’t working If the problem continues, contact the site owner. HTTP ERROR 431" in a new tab. If I close tab, I can access my account no issue
-
Joanne Livsey
(@jolivsey) reported
@hasenschneck But do they answer the phone in less than 20 minutes? I’m looking at you @HSBC_UK - your customer service has been dreadful recently.
-
Osman
(@Somoa12) reported
@HSBC_UK Hi’ Joseph, I have read it but it’s still showing unread notifications. I deleted the app and redownloaded it. Unfortunately now i need to reset my telephone banking 🥲 to login into the app without the token.
-
Roseyiyi
(@Roseyiyi2) reported
@daztbpool @HSBC_UK I agree! So bad service I have ever met! I live in London for 7 years! This is first time to meet the HSBC so bad!
-
Tracey Chalk
(@BritishMother) reported
@HSBC_UK what’s happened to Premier? It used to mean they’d bend over backwards for you, come to your house to do a review even and now they can’t even request a service on your behalf. Sad times. #newbankrecommendations ?
-
PMMa
(@petem227) reported
@HSBC_UK good afternoon. I'm trying to access an account via the HSBC app, but I get the "Something Went Wrong" message. How can I access the account please?