Is HSBC down in Wilmslow, Cheshire East, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wilmslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent HSBC outage reports came from the following cities: Manchester.
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Community Discussion
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HSBC Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Naomi Short (@nome0071) reported from Sale, England
@HSBC_UK app appears down, any update for users?
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Barnali (@BarnaliJames) reported from Middlewich, England
@HSBC_UK Hi is there an online banking outage again?
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Libby (@Libbykelly23) reported from Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mig🇸🇦 (@cafcmig) reported
@HSBC_UK help, I have found someone’s HSBC advance card and would like the ability to return it or dispose of it if necessary
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Anth (@Anthcryptohope) reported
@LayahHeilpern I have no problem changing my bank neither should you. @HSBC_UK
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Callum Hall (@callumcalle) reported
@HSBC_UK trying to chat to you on the app after a machine took money out of my account, but no money was delivered, and the app doesn’t load. Please help here please
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Iain M (@RedLeics) reported
@HSBC_UK That’s what I called yesterday. As I’m not a HSBC customer and it wasn’t my card I cannot get past the automated security.
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Suzi Cointreau 💜💚🤍 (@HonsCupboard) reported
@sarah_owl3 @HSBC_UK I suspect that a quick course of hormones and surgery is seen as a quick fix for dealing with underlying issues, because there’s no follow up or analysis of long term success rates. It reminds me of that US car manufacturer whose cars exploded if hit from behind, but it was
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Sestra Karamazov ☭ (@marina_b612) reported
@HSBC_UK hi, do you have problems today, my app says "service unavailable"
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Equinox Features (@newspics) reported
.@HSBC_UK have a team for customers with long term #disability who said before “deal only with us on this issue” who have been amazing in the past. Now they are impossible to reach as all numbers go to the offshore call centre who cannot connect #vulnerable customers to the team.
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Get the Hegel outta here (@tradrmum) reported
@GCSchoolTeacher @sarah_owl3 @HSBC_UK If they paid the way for treatment for all medical or psychological conditions for staff equally, there’d be less of an issue with this. I’ll bet they’ve never paid for a woman’s breast cancer treatment.
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Mike Gore (@MikeGore2) reported
@alisonelsayed @HSBC_UK She had £470 taken out of her account and initially they refused to help but finally they gave her a refund after numerous calls visits emails etc but at least it’s sorted. Thankfully. Hope you are well.
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Chocolate Kay (@ChocolateKay14) reported
@sarah_owl3 @HSBC_UK This is presumably to complement their existing IVF help for childless staff and gynaecology treatment for women suffering from reproductive problems.....no?