HSBC

Is HSBC down in Wilmslow, Cheshire East, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wilmslow, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Wilmslow, Cheshire East, England 05/09/2025 09:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Wilmslow, Cheshire East, England

The most recent HSBC outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Website
United KingdomNorthwich Transactions
United KingdomStockport Transactions
United KingdomLeigh Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Wilmslow, England

Latest outage, problems and issue reports in Wilmslow and nearby locations:

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • DugdaleNiki Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England

    @HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • angelajnat Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England

    @HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • jojochinaski Jojo Chinaski aka Joanna Elizabeth Phillips (@jojochinaski) reported from Manchester, England

    The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x

  • thewendynewman The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England

    @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • ViktoriaQuinn Miss.Viktoria.Quinn (@ViktoriaQuinn) reported from Manchester, England

    Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamD21 Liam Donoghue (@LiamD21) reported

    @HSBC_UK I have tried to call your customer services about 4 times over the past week.. and given up due to being on hold. I’m not on 25 minutes on hold.. I tried your chat function and kept being cut off by the robot.. this customer service is poor!

  • Turkinese Turkinese (@Turkinese) reported

    @HSBC_UK Please fix your customer service line. I had to wait 20 minutes to connect, and then your advisor just answered with "hello". Then he said he had to open some applications and muted his mic and cut the call off after 5 minutes. Poor service.

  • fowensamc Sam (@fowensamc) reported

    @HSBC_UK your customer support phone line hold times are a complete joke. A total of 6 attempts over 2 days with average hold times of 25+ mins to speak with someone and only successful this morning after 33 mins on hold #incompetent #Useless

  • emma_ashforth Emma Ashforth (née Bowers) (@emma_ashforth) reported

    @HSBC_UK the customer service is so frustrating. 1 hour on the phone to sort out a simple problem last week. Today the problem could not be resolved online and another problem was created by the person on the chat. I do not have the time or the energy to call today.

  • PhilSlippe Phil Slippe (@PhilSlippe) reported

    @HSBC_UK Hi - can you help me understand why some transactions are showing on online banking on the web but NOT in the mobile app please? Note I’m not disputing the txs but why are they not showing up in the mobile app?

  • Rigastel Stelios Alex. Rigopoulos (@Rigastel) reported

    @HSBC_UK The new changes are utterly confusing. I'm very angry and dissatisfied by the inability to log in, where until yesterday there was no problem at all. The log in failed on both my laptop and my mobile. Is there any compensation for this bad service to long standing customers?

  • duffster28 jason duffy (@duffster28) reported

    @HSBC_UK hi there I need to do Bank xfer for a car to availablecar ltd however my app is showing error ref 503 when trying to validate the company and I cannot proceed. Could you advise please

  • bobsblackwell Bobs (Sign Name: wobbly walkingsticks) (@bobsblackwell) reported

    @HSBC_UK …. We haven’t forgotten the previous bailouts. Now you are paying to “promote” assistance when you were/are part of the problem…. #GlobalBankingCrimes

  • Dave86840750 Beefi # Lai Out (@Dave86840750) reported

    @WBAFoundation @HSBC_UK @WBA Where ******** are our directors that's who we want to see at the ground spineless arse oles

  • S__J_____ S.J (@S__J_____) reported

    @HSBC_UK You have succeeded in creating the most difficult app going. Trying to verify, with my correct number and never receive the text with the code. Ring your appalling customer service to be told "it takes upto 5 days for a text" Shocking service, especially nowadays!