Is HSBC down in Wilmslow, Cheshire East, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wilmslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (53%)
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Website (23%)
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Transactions (12%)
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Login (11%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Manchester |
Mobile App | |
| Manchester |
Mobile App | |
| Manchester |
Website | |
| Northwich |
Transactions | |
| Stockport |
Transactions |
Community Discussion
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HSBC Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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The Wendy Newman
(@thewendynewman) reported
from
Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Matt Jones
(@Mattyjay36) reported
from
Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Barnali
(@BarnaliJames) reported
from
Middlewich, England
@HSBC_UK Hi is there an online banking outage again?
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Brock
(@brockvicky) reported
@HSBC_UK something is wrong with the HSBC banking app on Android OS. I've checked the service updates but no info. I"m getting a "no internet connection" message after login details are accepted. My internet connection is fine, the message seems triggered post authentication.
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rez
(@rez_uk) reported
@HSBC_UK Good afternoon to you. Please point your specialist team to this thread so they can understand the problem and the number of users with the same complaint.
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Dariusz U
(@ulaniak_d) reported
@JohnWyndhamRich @HSBC_UK I was recommended to @stainlessamama they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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Helen Ambler
(@helen_ambler) reported
@HSBC_UK Thanks. I've tried that too. Unfortunately the options on that number are just the same and the queue is the same. I tried using the call back service. Useless. Still need to be put through elsewhere and still get cut off. Not sure what else I can do!
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Saif Ulla
(@Saifulla395) reported
@HSBC_UK Already given my contact no today early morning still no call and no action its been taken, very poor service, my concern is just to update mobile number but you guys are taken 2 years still no resolution, spoke to Hema, call center agents are only disconnecting my calls
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Ian James Seale (Pureblood)
(@IanJamesSeale) reported
@HSBC_UK Good morning. It would have been nice to have had some warning that you were completely changing the Mobile app. I would like to report an issue. 'Fast Balance' has completely disappeared. This was the one feature that I used. As I refuse to set up Digital Secure Key.
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Jermaine Moore
(@jermainelutherm) reported
@HSBC_UK @WhichUK Please help me now
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Travis Newton
(@ntrav99) reported
@HSBC_UK Have DM'd all I want to know is when is a fix being implemented! Need to be able to access my bank account this weekend! And cannot be making phone calls every time I need to do something.
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Richard Hart
(@freakthafunk) reported
@HSBC_UK @WhichUK You're online banking isn't working today - unable to transfer money on the mobile app and generating a code to log in online on my PC just produces a blank... Tried the mobile app chat but it logs me out due to inactivity because no operators are available.....
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Sa.Ne.M. Al.P.Er
(@sanemalper) reported
@HSBC_UK A complaint has been raised about the incompetence of your customer services giving out wrong and missing information and wasting time. 👏🏻👏🏻👏🏻😡😡😡