Is HSBC down in Wilmslow, Cheshire East, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wilmslow, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wilmslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (14%)
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Transfer (7%)
Live Outage Map Near Wilmslow, Cheshire East, England
The most recent HSBC outage reports came from the following cities: Northwich and Stockport.
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Community Discussion
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HSBC Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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THE END GAME (@SALMAN_1562) reported from Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Pamela Higgins (@SpamellaB) reported from Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Kristoffer Tsinontas (@krisminime) reported from Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Emma Lansley (@EmmaLansley) reported from Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Sarah taylor (@SarahTrafford77) reported from Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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chava erlanger (@chavasart) reported from Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Adam Carney (@adamrcarney) reported from Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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debbie ellis (@Asupremeshot) reported from Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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BethSaysRelax (@BethSaysRelax) reported from Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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The Wendy Newman (@thewendynewman) reported from Holmes Chapel, England
@HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!
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Barnali (@BarnaliJames) reported from Middlewich, England
@HSBC_UK Hi is there an online banking outage again?
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Naomi Short (@nome0071) reported from Sale, England
@HSBC_UK app appears down, any update for users?
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Adam Carney (@adamrcarney) reported from Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Libby (@Libbykelly23) reported from Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sue McGuire (@sue666) reported
@HSBC_UK you app is down. Cannot access uk accounts. I cannot pay for my food shopping
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Sara V (@SaraJVaughan) reported
@HSBC_UK Same issue here
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Dave Barwick (@DaveBarwick2) reported
@HSBC_UK error loading accounts API_103. Status page states no issues
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何頌德 (@TrollKingTak) reported
@HSBC_UK i think your services are down
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Richard 🐟 (@pilchardfish) reported
@PeaceKeeperMum @HSBC_UK Same issue here! Says my bank can't validate my details. Can't see my online accounts either 🙄
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Jan Taprogge (@jan2086) reported
@HSBC_UK any known issues with your banking app? I can't see my bank account and get an Error API_103
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Claire Millington (@ClaireMilling11) reported
@HSBC_UK app not functioning, no access to accounts. Debit card not working - refused payment in store. Also no access to cash at cash machine. What’s going on HSBC???
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B C. Boy (@arjaywh) reported
@HSBC_UK Are your systems down? Your status checker says everything's up and running but I can't access my account or make online payments with my debit card.
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Hannah Pinnock (@hannah_pinnock) reported from Herefordshire, England
@susannahadewale @HSBC_UK This is shocking!! I’m literally out for a meal and can’t pay because my card was declined and online banking isn’t working!
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Murtuza Bookwala (@murtuzabookwala) reported
@hannah_pinnock @HSBC_UK The website says all services are up 😡