Is HSBC down in Holmes Chapel, Cheshire East, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Holmes Chapel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (64%)

2. 

   Website (16%)

3. 

   Login (12%)

4. 

   Transactions (7%)

5. 

   Withdrawals (1%)

Community Discussion

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HSBC Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

• The Wendy Newman (@thewendynewman) reported 24 minutes ago from Holmes Chapel, England

  @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

• Barnali (@BarnaliJames) reported 57 minutes ago from Middlewich, England

  @HSBC_UK Hi is there an online banking outage again?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Ali Asger (@asger_sf) reported 2 minutes ago

  @HSBC_UK worst customer services for disputes processing. Agents don't even know how to open attachments. Received message for not able to contact even without a single attempt over phone or email. A simple missing refund is taking ages Spent more than 7 hours on call

• Scott (@s_bailey_1985) reported 5 minutes ago

  @HSBC_UK I used a switching service to a new HSBC Advance account which goes live today. Can’t access my account, so don’t know if my salary/mortgage is going through correctly. Call center are useless. Please help!

• Sim Dhillon (@moonchild_huh) reported 10 minutes ago

  @HSBC_UK This is not acceptable!! It's like getting hold on customers money without consent !! And I have to deal with horrible customer service!! I can't control my own money?. What a joke !!!

• Alex Pope (@AlexPop53750233) reported 12 minutes ago

  @HSBC_UK The worst service of any business I know. You closed accounts, blocked app, regularly stop transactions, incredibly hard to contact and staff unhelpful. 35+ yrs I’m leaving. No acc, cc, mortgage ever. Don’t know if other banks are better but can’t be worse!!!!!!!

• SmellyCarrot (@CarrotSmelly) reported 15 minutes ago

  @HSBC_UK daughter been locked out of account for a while and has some cheques to pay in which normally does via the app. Locked out the app don’t have a secure key we no longer have a local branch it shut down we don’t have any passcodes etc please help

• CME Digital (@cmedigital) reported 15 minutes ago

  @HSBC_UK so the branch can't help, the telephone banking service can't deal with and the online services can't either. What options are left to resolve account issues?

• RealGoneKid (@Tizer42) reported 17 minutes ago

  @HSBC_UK hi, can’t log in to my mobile banking, tried to get help on internet banking from laptop, which won’t help me until I log on to my mobile banking. Nonsensical. Can somebody help me please?

• Edd Nicklin (@edd_nicklin) reported 18 minutes ago

  @HSBC_UK when will you stop using the excuse of the pandemic for slow call times. It unacceptable to use this reason when other companies are not. Clearly you have left to0 many people go and are now pushing that on your customers. help is not always possible online

• Saarah ahmed (@SaarahMs) reported 18 minutes ago

  @HSBC_UK - I have been banking with you for over 25 years but this experience has left me seriously questioning to move my money - your customer service representatives need more training on call handling instead of putting the phone down after making me wait over 45 minutes

• Phil Tragen Photo (@PhilTragenPhoto) reported 20 minutes ago

  @HSBC_UK your business telephone banking service is woeful, and I have detailed files