HSBC status: access issues and outage reports

Problems in the last 24 hours in Holmes Chapel, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Holmes Chapel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Holmes Chapel, England

Latest outage, problems and issue reports in Holmes Chapel and nearby locations:

• 
  Jonathan Hodgson (@Jonathan1922) reported 9 minutes ago from Wilmslow, England

  Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

• 
  The Wendy Newman (@thewendynewman) reported 46 minutes ago from Holmes Chapel, England

  @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

• 
  Barnali (@BarnaliJames) reported 56 minutes ago from Middlewich, England

  @HSBC_UK Hi is there an online banking outage again?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Roebuck (@AlexRoebuck) reported 3 minutes ago

  @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

• 
  Grenville Mills (@GrenvilleMills) reported 3 minutes ago

  @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

• 
  Neil Sweeney (@NeilSweene20948) reported 7 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 7 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  KarenHunter (@KarenHunter1990) reported 8 minutes ago

  @pompeyhedge @HSBC_UK That sounds like a you problem.

• 
  Nick Cox (@njc235) reported 9 minutes ago

  @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.

• 
  prem sai charan (@premsaicharan) reported 11 minutes ago

  @HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC

• 
  Fordy-PUFC (@MrFord89) reported 13 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 15 minutes ago

  @HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received

• 
  hezron941 (@hezron941) reported 16 minutes ago

  @HSBC_UK @uk_task_ I have learned yesterday HSBC or the CEO don't care about customers. I lost my mother whish I am still feeling the pain. I have problems putting my mother to rest. No compassion to help me. When asked the service representative if he's laughing at he continued the cold play book