HSBC status: access issues and outage reports

Problems in the last 24 hours in Middlewich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Middlewich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Middlewich, England

Latest outage, problems and issue reports in Middlewich and nearby locations:

• 
  Barnali (@BarnaliJames) reported 9 minutes ago from Middlewich, England

  @HSBC_UK Hi is there an online banking outage again?

• 
  Jonathan Hodgson (@Jonathan1922) reported 23 minutes ago from Wilmslow, England

  Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

• 
  The Wendy Newman (@thewendynewman) reported 38 minutes ago from Holmes Chapel, England

  @HSBC_UK please advise why you keep dropping my call - I have been trying to deal with you for an hour and have so far got nowhere! Disgusting customer service!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  prem sai charan (@premsaicharan) reported 43 seconds ago

  @HSBC_UK please traine ur employess on the customer service putting people who cant understand english language and he just blocking bank account it doesnt make sense they dont even know reson of calling they just block my bank account ? Is it way of sense u shame on banking.

• 
  🆁 (@CapitalR) reported 6 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  Salah ElBaba (@SalahElBaba) reported 7 minutes ago

  @HSBC_UK I ordered a new credit card that still hasn’t arrived. When I call your helpline, they ask for the card number which I obviously don’t have yet. Can you please help.

• 
  Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported 16 minutes ago

  @HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?

• 
  Mark (@MorganMF9867) reported 16 minutes ago

  @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

• 
  Polly1954 (@Polly004f) reported 18 minutes ago

  @HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.

• 
  Ball Bag (@martcook3) reported 22 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  Alex De La Garza (@alex_goteam) reported 22 minutes ago

  @HSBC @HSBC_UK please do the right thing and help Penny with her account!

• 
  Rachel Gooden (@rachgooden) reported 23 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  Dan (@dmk_dann) reported 27 minutes ago

  @financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist