Is HSBC down in Stockport, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Stockport, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Stockport, England
The most recent HSBC outage reports came from the following cities: Manchester and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Transactions | ||
| Mobile App | ||
| Transactions | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Jojo Chinaski aka Joanna Elizabeth Phillips
(@jojochinaski) reported
from
Manchester, England
The only time @HSBC_UK have bothered to block my card is when I joined @Cobratate 's platform. QQ, do the @irishtravellers have a website? They're in town as luck would have it! Eyes alive, boys. You saved my life, I'm gonna buy Ur donuts x
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Miss.Viktoria.Quinn
(@ViktoriaQuinn) reported
from
Manchester, England
Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Hartley
(@beesmade) reported
@HSBC_UK Currently on hold to CS. Website said I have to be in Branch, online chat said I can do it on the website. If I have to be in branch for ANY part, it’s pointless trying to do this with you.
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JE
(@Lord_Dumont) reported
@HSBC_UK : I am not sure it is possible to do worst than your customer service. Always more that 30 min of waiting. You guys just does not care about your clients.
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brightsideram 💙
(@brightsideram) reported
@HSBC_UK can you please reply to my DM . I cannot access my bank due to changing phones
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ColourBlindAwareness 🇺🇦 🌻
(@colourblindorg) reported
@Kathy_CEO_CE @HSBC_UK We moved our account to another org after writing to their CEO. Totally frustrating, staff can't override the computer and use their brains. They offered us £100 compensation - insulting, turned it down. They obviously don't want the custom of charities/CICs.
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Recovery_Team
(@Recover89751925) reported
@Alan_Howell @HSBC_UK It’s a free service we don’t charge
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Katie schirn
(@KatieSchirn) reported
We need your help @MartinSLewis. A mistake on a bank transfer and almost 9 weeks later our funds have not been returned (although they been recovered). Customer service from @HSBC_UK has been disgusting.
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Sujeeth N
(@SujeethN4) reported
@HSBC_UK Hi I'd like to cancel an application for an account I started with you as verification is taking too long. Could you help me, please?
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Tim Dixon
(@ItsTimDixon) reported
@HSBC_UK ATM swallowed my card. Two failed calls to your call centre still couldn't get me through after nearly a total of 40 minutes. All branches except one (with limited hours) now closed. App chat useless with limited capability. Dreadful and hopeless (lack of) service.
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R Cooke
(@richarddpc) reported
@HSBC_UK can anyone tell me how to contact lawyers dealing with a change to our mortgage title document. Our lawyer has written to hsbc customer service centre bx84hb and we can’t find anyone dealing with it. Our house sale held up for this anyone help out there?
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Nicky Hill
(@nickyjanehill) reported
@Kathy_CEO_CE @cara_cinnamon @HSBC_UK So sorry you’re going through it. I hate HSBC. Didn’t even get the business account set up when I tried as they made it impossible. Was always the worst bank to secure accounts for young people. Doesn’t help you but at least you know it’s not just you.