Is HSBC down in Stockport, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stockport, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Stockport, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Website | |
| Oldham |
Website | |
| Stockport |
Transactions | |
| Manchester |
Mobile App | |
| Oldham |
Mobile App | |
| Manchester |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Cory B
(@MrCoryB) reported
from
Manchester, England
@HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Huddleston
(@drewhudd) reported
@AppleSupport and @HSBC_UK there is clearly an issue between you because somewhere between you, I cannot purchase Game of Thrones. Been on the phone with both of you and each claims the other is the problem. #fail
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Helen Yaffe
(@HelenYaffe) reported
@mayasdreams @HSBC_UK “Legal” is not the issue. I tried sending in GBP but my (British) bank has added Cuba to it’s list of sanctioned countries because of fear of OFAC fines and despite UK laws saying it’s illegal to impose unilateral US sanctions on Cuba against UK citizens or entities.
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M5AKA
(@MX5AKA) reported
@dcinet @m0taz @HSBC_UK I can see why that causes problems, given HSBC are aiming to permanently close 69 branches this year and no doubt more in 2023/4 there's going to be many areas where it'll be impossible to pay cheque into an HSBC branch. Hopefully they'll see sense and scrap the £500 limit
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Sunil
(@Sunilthakar15) reported
@HSBC_UK unfriendly service from Ana at Reading. I'm not a customer and from that experience I don't want to be. Curt, cold and hostile. Also, why does she bank with Lloyds if she works with HSBC and HSBC are so great? Miffed.
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londonlad1975
(@GregoryOwen41) reported
@DiamondBusSE Your @HotelHoppaLHR service is shoddy and still haven’t had a response to my money back I will be contacting @HSBC_UK for a refund -be warned everyone
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Adam West
(@bat1150gs) reported
@oliverjpen @HSBC_UK Banking app working with iOS-16 beta?
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SP
(@sjp_33) reported
@HSBC_UK so it’s also seems that you can only deal with major fraud on your account during business hours then? Got hung up on again…never come across a ‘service’ department lacking in empathy service skills, shocking. There are no words.
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mechant de Cocody
(@ha_leterrible) reported
@HSBC_UK Hi, I cannot set up my online banking app after opening a bank account with you. My phone number changed so I cannot enter the validation code. Could you please help me?
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Shajeda (SAJID-ERRR) ✌🏽
(@shajedakt) reported
@HSBC_UK I’ve requested an account closure and I was assured it had gone through. I no longer have my account details; can’t use log in/call or app and therefore can’t close it as it is still open as per my credit file. Kindly assist.
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Sue Smith
(@SueSmit03510932) reported
Honestly @HSBC_UK this just feels personal now. Why bother having an online support chat line when they say, you'll just have to phone. I tried to phone but was put on hold by an agent, who then didn't come back to me. So disappointed again.