HSBC

Is HSBC down in Stockport, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stockport, England 05/10/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (16%)

    Website (16%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Stockport, England

The most recent HSBC outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Website
United KingdomOldham Website
United KingdomStockport Transactions
United KingdomManchester Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • DugdaleNiki Niki Dugdale (@DugdaleNiki) reported from Ashton-under-Lyne, England

    @HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

  • angelajnat Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England

    @HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Floyd3592 Harry Clapp (@Floyd3592) reported

    @DrHoenderkamp @HSBC_UK HSBC’s phone ‘service’ is pretty diabolical like...

  • Patman1991 Jason Patrick (@Patman1991) reported

    @HSBC_UK Hi my mobile app tells me my new bank card has been delivered but it hasn't arrived yet can I get some help please as I require it urgently!

  • DiddlySquat51 John Scott (@DiddlySquat51) reported

    @DrHoenderkamp @HSBC_UK I can honestly say any bank. I actually moved my account while on hold to HSBC. Monzo approved it 2 days later. I did the transfer and 6 days after that the account is up an running . Service and APP 1000% better. Now one other business and two personal accounts to move

  • laura69923509 Laura B (@laura69923509) reported

    @DrHoenderkamp @HSBC_UK Tide bank is the best I’ve used. All online and their customer service is pretty good! Also, it’s CHEAP!

  • wowiecowie Grey Housecat #noMasks #Freedom #noCovidPassports (@wowiecowie) reported

    @DrHoenderkamp @HSBC_UK avoid #HSBC like the plague @StarlingBank is good except their customer service can behave like right azzholes at times

  • DesertBaldy DesertBaldy (@DesertBaldy) reported

    Absolutely disgusted with the customer service from @HSBC_UK

  • SoCalValleyGal Diane (@SoCalValleyGal) reported

    @CoddGrahame @DrHoenderkamp @HSBC_UK Customer service went down hill everywhere since Covid 19. Seems like crappy service is par for the course now.

  • FursieRS6 Fursie (@FursieRS6) reported

    @DrHoenderkamp @HSBC_UK @BarclaysUKHelp once stitched my up in 1991. I sent about $30000 of cash to a supplier the Far East. They transposed two account numbers. Claimed, in the small print, they were not liable for errors. Charged me £1500 for a loan and fees to recover the cash. Never again

  • simon_donnellon Simon Donnellon (@simon_donnellon) reported

    @HSBC_UK appalling service! 4 hour’s on the phone, to be cut off and not called back, terrible in branch help and I’m still out of pocket and issue unresolved

  • Disorganised1 Beamish Red (@Disorganised1) reported

    @DrHoenderkamp @britom1947 @HSBC_UK But - it's far more efficient to have people working from home. So that when you do get through you have a screaming child and a barking dog in the background of your important call.