HSBC

Is HSBC down in Stockport, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stockport, England 06/01/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (22%)

    Website (22%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Stockport, England

The most recent HSBC outage reports came from the following cities: Bury and Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury Website
United KingdomManchester Website
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomManchester Website
United KingdomOldham Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • BethSaysRelax BethSaysRelax (@BethSaysRelax) reported from Manchester, England

    .@HSBC_UK 'customer service' is shockingly awful.

  • Jonathan1922 Jonathan Hodgson (@Jonathan1922) reported from Wilmslow, England

    Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • krisminime Kristoffer Tsinontas (@krisminime) reported from Stockport, England

    @HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.

  • angelajnat Angela Nathaniel (@angelajnat) reported from Ashton-under-Lyne, England

    @HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Danica17381685 Danica (@Danica17381685) reported

    @HSBC_UK Thanks I know how to complain, but you're missing the point I need a contact number to actually speak to someone who can help me with a corporate credit card. I just need a reminder of the pin sent!

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

  • KerryhearseyMBE Kerry Hearsey MBE (@KerryhearseyMBE) reported

    @HSBC_UK I have been trying to contact you for two days with no luck. I am happy to email?!? It is a credit card query can somebody please help!!! You make things very difficult to get assistance

  • JMoneyPH JMoneyPH (@JMoneyPH) reported

    @HSBC_UK so i changed my address via the website..would that be reflected on my @PayPalUK account as well? Coz i need to buy something but the address should be the same it says..

  • whisky456 whisky (@whisky456) reported

    @keridavies Would be good if someone could help him get a bank account. @HSBC_UK works with @ChangePlease to help homeless people get bank accounts. Please tell Jazzer and Alastair.

  • coolerfoo CoolerFoo_967 (@coolerfoo) reported

    Just calculated all the service charges for having a Basic Bank account with @scotiabank. 162 CAD for the last 2.5 years. Basically I've paid them for their business and gotten nothing other than **** service and issues with my Amex. @HSBC_UK charged me 0 and earned me interest.

  • CyberSecurity_R Cybersecurity_Researcher (@CyberSecurity_R) reported

    @emilienaomisilk @HSBC_UK Kindly send me a DM via @Cybersecurity_R  or  +1 925-412-1391  to help you recover your hacked/locked account and also resolve all accounts issue.

  • CourierBoyUK Andrew 💙🩸 (@CourierBoyUK) reported

    Unable to access @HSBC_UK mobile banking, any problems with the system?

  • harlando2 Harlando2 (@harlando2) reported

    @HSBC_UK I'm calling out HSBC for this constant lack of service. I got through in the end but sort it out.

  • Claireylou2 Call_me_Alexa (@Claireylou2) reported

    @HSBC_UK why my has the est. interest on my credit card gone from £23 to £40 and now up to £60. I make more than the min payment each month, haven’t spent anything on the card & the balance has been going down. At this rate, the estimated interest will be more than my min payment