Is HSBC down in Stockport, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stockport, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Stockport, England
The most recent HSBC outage reports came from the following cities: Macclesfield and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Macclesfield |
Mobile App | |
| Manchester |
Transactions | |
| Stockport |
Mobile App | |
| Bury |
Transactions | |
| Bury |
Transactions | |
| Bury |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Stockport, England
Latest outage, problems and issue reports in Stockport and nearby locations:
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Kristoffer Tsinontas
(@krisminime) reported
from
Stockport, England
@HSBC_UK Hi. The public beta for iOS15 came out yesterday and your app isn’t compatible. All my other banking apps are. When will the app be updated to support iOS15? Thanks.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Adam Carney
(@adamrcarney) reported
from
Salford, England
Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Hannah Monaghan
(@Mrs_H_Monaghan) reported
from
Bury, England
The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Naomi Short
(@nome0071) reported
from
Sale, England
@HSBC_UK app appears down, any update for users?
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Watson (M7ADH)
(@is0explore) reported
@CarlPickering @HSBC_UK Wow, that is poor form, I worked in a bank for a few years and I always found it amazing that business, who PAY for their banking, actually appear to get worse customer service than regular current account holders.
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anthonychopra
(@anthonychopra) reported
@HSBC_UK Also… u lot want to chat via chat for me to close my bank account with you lot. It’s Totally pathetic. I Login with my app and press request to shut then unlike other banks you want me to chat to a real person!! I will be snappy about what country I invest our money in 😡
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Reece Parkinson
(@Reece_Parkinson) reported
@MalikHamz @HSBC_UK Yeah it’s really awful, should be illegal for them to decide what I can do with MY money. Looking at switching 🙌🏽
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datazuum
(@datazuum) reported
The worst customer experience from a company and they have the audacity to ask you to attend their digital transformation summit! Useless @HSBC_UK can't even open an account and my company suffers due to it. But who cares HSBC don't!
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Falsify
(@FalsifyState) reported
@TRENZIGzx @HSBC_UK @ChangePlease True but intentions and agenda aren't clear? Do they want to help homeless people? Or experiment on them?
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Jojamesy53
(@JoanneOltore18) reported
@HSBC_UK Still no response! Dreadful and appalling customer service, it’s as though you don’t care now the mortgage has been repaid. They need their deeds in order for their sale to proceed. They’re in their 70’s and are getting really stressed!
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK @ChangePlease Instead of spending your money on this, employ more people to answer your phones. Your customer services is appalling. Customer for 47 years and it has never been this bad.
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Carl Pickering
(@CarlPickering) reported
@HSBC_UK Tried using the chat service. It's down of course. WE CAN'T WORK LIKE THIS. I complained about the awful interactions on the anti money laundering scheme where you threatened to shut our account down but had to chase and chase for months. THE COMPLAINT WAS NEVER DEALT WITH
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Peter O'Connor (Pete)
(@birchpolypore) reported
@HSBC_UK hi, I'm very disappointed in the new layout of your online banking website, I am now finding it harder to use than I was a few days ago as all details are hidden and require extra clicks, and I can no longer highlight the text I want as each transaction is on 2 lines.
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Carl Pickering
(@CarlPickering) reported
@ForrisHilier @HSBC_UK Yes but I pay for the service and would pay more of it were decent quality. It isn't though.