HSBC status: access issues and outage reports

Problems in the last 24 hours in Rawtenstall, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Rawtenstall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Rawtenstall, England

Latest outage, problems and issue reports in Rawtenstall and nearby locations:

• 
  Andrea Webster (@AndreaWeb81) reported 7 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

• 
  Gillian Fielding (@g_fielding) reported 11 minutes ago from Rawtenstall, England

  @HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!

• 
  Hannah Monaghan (@Mrs_H_Monaghan) reported 23 minutes ago from Bury, England

  The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

• 
  Elaine Edwards (@ElaineEdwards13) reported 24 minutes ago from Bolton, England

  @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

• 
  Elaine Edwards (@ElaineEdwards13) reported 35 minutes ago from Bolton, England

  @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

• 
  Lisa S (@lisajlb1970) reported 39 minutes ago from Westhoughton, England

  @HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hello Newman (@goodbyenorman) reported 4 minutes ago

  @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

• 
  Kaey (@ThatGuyKaey) reported 6 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  Allan S (@AllanS63097043) reported 6 minutes ago

  @HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳

• 
  Helen Stubbs (@hpstubbs) reported 9 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  Matt (@mattyblinkster) reported 11 minutes ago

  @HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….

• 
  just Lyn (@Lyn_1969) reported 13 minutes ago

  @HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??

• 
  EA (@Trifecta55) reported 14 minutes ago

  @HSBC_UK Hello, it says I cannot delete a saved payee yet last payment to them was last Sunday is this not more than five working days pls help

• 
  H-D (@HDGauvin) reported 16 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Aimi Jones (@AimiMcNeill) reported 20 minutes ago

  Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

• 
  NeuralNerdz (@NeuralNerdz) reported 22 minutes ago

  @HSBC_UK I'm a new customer moving from Canada to London. My app is approved but I'm getting 'Service Unavailable' on the final mobile banking setup step. I have screenshots—where can I send them?