HSBC status: access issues and outage reports

Problems in the last 24 hours in Mellor, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mellor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mellor, England

Latest outage, problems and issue reports in Mellor and nearby locations:

• 
  Gillian Fielding (@g_fielding) reported 3 minutes ago from Rawtenstall, England

  @HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!

• 
  Susan B ******* (@sbrionyc) reported 16 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  Andrea Webster (@AndreaWeb81) reported 26 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 50 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

• 
  Hannah Monaghan (@Mrs_H_Monaghan) reported 53 minutes ago from Bury, England

  The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Richardson (@PaulGRichardson) reported 2 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?

• 
  Steven H (@Sinbad2000) reported 8 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  Or Sassur (@Orsassur2) reported 10 minutes ago

  @HSBC @HSBC_UK please help me

• 
  Escapeartiste (@MelliardAmanda) reported 12 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Andrew Blumson (@Andrew_Blumson) reported 15 minutes ago

  @HSBC_UK I'm a new Premier Account and World Elite customer - not a very good experience so far. Messed around on the phone, transferred to the wrong department, rude person on the phone who basically hung up on me. Not a great start!!!

• 
  DavidRoylance (@DavidRoylance) reported 15 minutes ago

  @HSBC_UK Thank you. You customer service person resolved this.

• 
  Steve Pratley (@stephenpratley) reported 18 minutes ago

  Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

• 
  Richard Kennedy (@RichardKennedy) reported 18 minutes ago

  @HSBC_UK @1an3 “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 20 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Superficialsupermum (@superficialmum) reported 20 minutes ago

  @HSBC_UK Everyone who switched from Kinetic can now no longer access their account!