HSBC status: access issues and outage reports

Problems in the last 24 hours in Mellor, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Mellor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Mellor, England

Latest outage, problems and issue reports in Mellor and nearby locations:

• 
  Andrea Webster (@AndreaWeb81) reported 30 minutes ago from Mellor, England

  @HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!

• 
  Hannah Monaghan (@Mrs_H_Monaghan) reported 42 minutes ago from Bury, England

  The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

• 
  Susan B ******* (@sbrionyc) reported 47 minutes ago from Walton le Dale, England

  @HSBC_UK are you down tonight..daughter can't load

• 
  Gillian Fielding (@g_fielding) reported 47 minutes ago from Rawtenstall, England

  @HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 49 minutes ago from Euxton, England

  So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Em JR (@Rrrrr_EJ) reported 4 minutes ago

  @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

• 
  Stuart Fox (@stuartfoxmusic) reported 5 minutes ago

  @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.

• 
  Helen Stubbs (@hpstubbs) reported 5 minutes ago

  Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 7 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Elizabeth Hume (@ElizabethHume) reported 9 minutes ago

  @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

• 
  Nick Cox (@njc235) reported 12 minutes ago

  @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.

• 
  Dan (@pizzaboy) reported 12 minutes ago

  @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…

• 
  Simon Stockley (@si78475) reported 14 minutes ago

  @HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.

• 
  Shiv Raghav (@ShivRaghav_0369) reported 16 minutes ago

  @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

• 
  Nomad (@_londontrader_) reported 20 minutes ago

  @HSBC_UK crap service