Is HSBC down in Leeds, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Leeds, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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chris elliott
(@chrissyell8) reported
from
Wakefield, England
@HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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macbetinfo
(@macbetinfo) reported
from
Huddersfield, England
@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
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robert wood
(@wakeynumberone) reported
from
Wakefield, England
@HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!
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Amit Kumar Gupta
(@amitgupta382) reported
from
Bradford, England
@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??
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Jennifer Atcheson
(@jukester74) reported
from
Horsforth, England
@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
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aa86
(@Attashhh) reported
from
Leeds, England
@HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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ನಿರುತ್ತರ
(@niruttaraVK) reported
from
Huddersfield, England
Hello @HSBC_UK my banking app doesn’t work on ios16. Please help
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Nicolás
(@nicfrb) reported
from
Rothwell, England
@helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Beamish Red
(@Disorganised1) reported
@DrHoenderkamp @britom1947 @HSBC_UK But - it's far more efficient to have people working from home. So that when you do get through you have a screaming child and a barking dog in the background of your important call.
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Simon Donnellon
(@simon_donnellon) reported
@HSBC_UK appalling service! 4 hour’s on the phone, to be cut off and not called back, terrible in branch help and I’m still out of pocket and issue unresolved
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RealGoneKid
(@Tizer42) reported
Having an utter nightmare with @HSBC_UK this morning. Nobody even picks up the phone. What's the point of staying with this useless bank? No customer service at all.
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Grahame Codd
(@CoddGrahame) reported
@DrHoenderkamp @HSBC_UK I agree 100%. None of us matter anymore. C19 still used as the excuse, despite the fact that the pandemic is over. Rubbish service is the new normal
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David Rewhorn
(@David_Rewhorn) reported
@DrHoenderkamp @HSBC_UK Sadly, they are all the same. Customer service is a thing of the past for the vast majority of large companies.
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sunny_days21🙏
(@SDays21) reported
@DrHoenderkamp @HSBC_UK Left phone on the side over 2 hours x 3,plus shorter ones,messages,Twitter messages,took over a week to speak to a person who then said they couldn’t help & put me back in a queue,which cut off after 30 mins ! @HSBC_UK are not a helpful productive bank at all.
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Anne Webb
(@a_webb) reported
@DrHoenderkamp @HSBC_UK NatWest - never had a problem in 40+ years.
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Conor
(@MessedUpMusic) reported
@DrHoenderkamp @HSBC_UK If your looking for a bank that doesn’t block cards etc then Santander. I’m moving from Halifax to them as Halifax’s fraud system is far to sensitive and trying to resolve it takes 4 hours.
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Daydreamer
(@Alright1973) reported
@DrHoenderkamp @HSBC_UK Go into a branch with a problem and they tell you do it online.
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Grey Housecat #noMasks #Freedom #noCovidPassports
(@wowiecowie) reported
@DrHoenderkamp @HSBC_UK avoid #HSBC like the plague @StarlingBank is good except their customer service can behave like right azzholes at times