HSBC

Is HSBC down in Leeds, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Leeds, England 11/25/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Leeds, England

The most recent HSBC outage reports came from the following cities: Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomWetherby Mobile App
United KingdomLeeds Website
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • Attashhh aa86 (@Attashhh) reported from Leeds, England

    @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

  • chrissyell8 chris elliott (@chrissyell8) reported from Wakefield, England

    @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • nicfrb Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • amitgupta382 Amit Kumar Gupta (@amitgupta382) reported from Bradford, England

    @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

  • UnshaunSheep Nick Morgan (@UnshaunSheep) reported from Boston Spa, England

    Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs

  • jukester74 Jennifer Atcheson (@jukester74) reported from Horsforth, England

    @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

  • wakeynumberone robert wood (@wakeynumberone) reported from Wakefield, England

    @HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • macbetinfo macbetinfo (@macbetinfo) reported from Huddersfield, England

    @HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago

  • cazspivey Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

  • niruttaraVK ನಿರುತ್ತರ (@niruttaraVK) reported from Huddersfield, England

    Hello @HSBC_UK my banking app doesn’t work on ios16. Please help

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • brownie_browne Paul Brownie Browne (@brownie_browne) reported

    @HSBC_UK It's just back and forth over and over and over with your underwriters. Problems credit checking, asking for documents that don't exist. Then when documents are provided, you then want more (instead of just asking for everything in one go). S.E Sole Traders people get shafted!

  • SoulBig Kaboclo.Marcca (@SoulBig) reported

    @kelly99115 @avanipierce @HSBC_UK Hi, i just have the same problem. Did u find out about it?

  • SemenovaMaya Maya Semenova (@SemenovaMaya) reported

    @HSBC_UK hi my parents have messed up their online banking and now don’t have access to their account and want to book and appointment with the branch to help them sort it out but the book appointment page says no appointments are available. How can we sort this out?

  • ITtimmins Isaac Timmins (@ITtimmins) reported

    @HSBC_UK Hi I have just seen you've taken the decision to downgrade the Warrington branch to a cash free one (slightly odd for a bank) where will the nearest branch with counter service be post the de-furb,

  • JMiff2020 JayMiff2020 (@JMiff2020) reported

    @HSBC_UK online app chat is down can I speak to someone please ?

  • samj0606 Sam Jones (@samj0606) reported

    @HSBC_UK your app messaging support hasn’t been working for me for a couple of weeks now with the error code 1001. I’m trying to find out why I’m getting warning messages via text from yourselves that aren’t right.

  • ukneetas Anita werrett (@ukneetas) reported

    @HSBC_UK please help my neighbour. She has just told us she was scammed today by somebody claiming to be from microsoft. She was full time carer for her ex husband who had dementia, they have taken her savings which she was surviving on as she lost her job 💔

  • Twit_Away Jon 🇬🇧🏳️‍🌈 (@Twit_Away) reported

    @HSBC_UK Thanks for the quick response. It is for a company and sending to Coventry PPU, CV3 2SH they get returned. Is there still a Central office or send to local address the customer specifies?

  • Janes_GG Jordan Janes (@Janes_GG) reported

    @HSBC_UK trying to make a money transfer but coming up as system error, checked the maintenance status and says everything is fine so not sure why it's not working. Kinda urgent I get this transfer sorted

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @HSBC_UK your dispute team should be helpful to ur customers at this difficult time - travel company has not refunded us the money and we are not getting helpful support from HSBC dispute team. Very disappointing as the money is critical for us and we raised disputes in Aug 20