HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 1 outage signal in the last 24 hours around Leeds, including 1 direct report.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received Jun 16, 10:25 PM GMT+1.
- Mobile App (100%)
The latest reports from users having issues in Leeds come from postal codes LS27 .
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent HSBC outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Mobile App | 15 hours ago |
|
Batley
|
Website | 3 months ago |
|
Leeds
|
Mobile App | 5 months ago |
|
Wetherby
|
Mobile App | 8 months ago |
|
Leeds
|
Website | 11 months ago |
|
Leeds
|
Mobile App | 11 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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robert wood (@wakeynumberone) reported from Wakefield, England@HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡
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macbetinfo (@macbetinfo) reported from Huddersfield, England@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
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Jennifer Atcheson (@jukester74) reported from Horsforth, England@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England@HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!
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aa86 (@Attashhh) reported from Leeds, England@HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.
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Nicolás Frias (@nicfrb) reported from Leeds, England@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Nicolás Frias (@nicfrb) reported from Leeds, England@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Amit Kumar Gupta (@amitgupta382) reported from Bradford, England@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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Daniel Stevanato (@Stevros1988) reported from Leeds, England@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Nicolás (@nicfrb) reported from Rothwell, England@helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working
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Nick Morgan (@UnshaunSheep) reported from Boston Spa, EnglandHaving a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Mas Fam (@family_masih) reported from Leeds, England@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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Craig Addy (@craigsaddy) reported from Huddersfield, England@mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs
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Caroline Spivey (@cazspivey) reported from Gildersome, EnglandTook my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England@HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??
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chris elliott (@chrissyell8) reported from Wakefield, England@HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!
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Craig Addy (@craigsaddy) reported from Huddersfield, England@mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.
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ನಿರುತ್ತರ (@niruttaraVK) reported from Huddersfield, EnglandHello @HSBC_UK my banking app doesn’t work on ios16. Please help
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Sue Hill (@suehill77) reported from Leeds, England@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Keven (@keven0262) reported@UKFtweets if any of your clients would like to talk to a SME banking with @HSBC_UK business banking for 15 years, quadrupled turnover in last 4 years but will no longer accept shody service ( 4 weeks into 48 hour call back promise of @HSBC_UK ) i"m here. Verified accounts only.
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John Warren 🇺🇦 (@Sionilo) reported@HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡
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prem sai charan (@premsaicharan) reported@HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC
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Pratik Bhongade (@mpratik02) reportedHey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.
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SP (@upsteve1) reportedAfter a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.
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Nick (@iamN_I_C_K) reported@HSBC_UK I closed my account with you a while ago but you keep sending me letters saying I have an important message on my account that I must log in to read. However, I can’t log on as no longer have an account or any account details. What am I supposed to do please?
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Emily Bird (@EmilyClareBird) reportedJust experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.
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Alex De La Garza (@alex_goteam) reported@HSBC @HSBC_UK please do the right thing and help Penny with her account!
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK Im sorry. But unless you are a checkmark account, I have no reason to believe you are not another scam account trying to access my information. Fix up HSBC. You must be able to afford it! Ask the mexican cartels that you were laundering money for to help you out.
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Godir (@Godir2016871) reported@DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday 🥹😢 with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me