HSBC

Is HSBC down in Leeds, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Leeds, England 12/03/2024 12:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (71%)

    Mobile App (71%)

  2. Login (16%)

    Login (16%)

  3. Transactions (7%)

    Transactions (7%)

  4. Website (4%)

    Website (4%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Leeds, England

The most recent HSBC outage reports came from the following cities: Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomWakefield Mobile App
United KingdomWakefield Mobile App
United KingdomDewsbury Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • chrissyell8 chris elliott (@chrissyell8) reported from Wakefield, England

    @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs

  • macbetinfo macbetinfo (@macbetinfo) reported from Huddersfield, England

    @HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago

  • wakeynumberone robert wood (@wakeynumberone) reported from Wakefield, England

    @HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡

  • Attashhh aa86 (@Attashhh) reported from Leeds, England

    @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

  • UnshaunSheep Nick Morgan (@UnshaunSheep) reported from Boston Spa, England

    Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

  • amitgupta382 Amit Kumar Gupta (@amitgupta382) reported from Bradford, England

    @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

  • jukester74 Jennifer Atcheson (@jukester74) reported from Horsforth, England

    @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

  • cazspivey Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

  • niruttaraVK ನಿರುತ್ತರ (@niruttaraVK) reported from Huddersfield, England

    Hello @HSBC_UK my banking app doesn’t work on ios16. Please help

  • nicfrb Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • paulpoly1 PP (@paulpoly1) reported

    @HSBC_UK Thanks for your DM,s - I have already spoken to an advisor who was the one that suggested I pay an extra £300 a Month plus the £70 fee you charge. Point of my tweet was stop telling customers you “understand” and “here to help” cos you don’t and you are not

  • apieceof_wood apieceofwood (@apieceof_wood) reported

    @HSBC_UK really great start HSBC. Just got cut off after being on the phone for 15 mins with a problem that the branch was going to sort. I haven’t even opened an account yet. I am not prepared to spend time waiting to get cut off again

  • jawow_ Johnny. (@jawow_) reported

    @HSBC_UK Been on hold for 45 minutes to speak to someone in your travel insurance department. Can this be resolved in a different way? Unacceptable service!

  • MazziniKingelli Matthew King (@MazziniKingelli) reported

    I'd love @HSBC_UK to actually help me with this problem I've had for well over a week now. On the phone again being told that it's easy to bank online, but they won't unlock my account or let me complain or let me do anything. As badly run as our government, maybe.

  • Ellie_Stricky Ellie (@Ellie_Stricky) reported

    @HSBC_UK you’ve taken nearly £8k from my partners account but the money isn’t in the intended account and now you can’t tell her where the money is…who can find this out for her? Your customer service team aren’t being helpful, they were supposed to call her today and didn’t!

  • nashussain nas hussain (@nashussain) reported

    I have been informed by @HSBC_UK that I can’t access my business account because a guy called rohit rizwan has taken the day off so he can’t remove the restrictions. I was told that there is no back up. Hopefully rohit doesn’t die this weekend. I could really do with the cash

  • lordclifton2 lordclifton 🇬🇧🇮🇪 (@lordclifton2) reported

    @Emily39941069 @HSBC_UK Emily - it seems to be working now!

  • workingmumof5 Alison (@workingmumof5) reported

    @HSBC_UK well its 5 days since I attempted to report potential FRAUD. Bloody awful service! No phone call, letter or email to reassure me that my bank account is safe. Just emails about customer service. Never addressing the damn issue - poential FRAUD.

  • Link2076 LinkoVitch (@Link2076) reported

    So I asked a VERY specific question that is NOT covered in @HSBC_UK information on their website, and all 3 times I have been sent the same information that does NOT answer the question. I guess maybe it is time to start looking for another business bank?

  • FiorellaWyn Fiorella Wyn (@FiorellaWyn) reported

    @HSBC_UK causing even more stress on top of the worst day. Thanks for being awful.