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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Leeds, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (52%)
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Transactions (15%)
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Website (14%)
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Login (14%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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chris elliott
(@chrissyell8) reported
from
Wakefield, England
@HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!
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Jennifer Atcheson
(@jukester74) reported
from
Horsforth, England
@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
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Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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ನಿರುತ್ತರ
(@niruttaraVK) reported
from
Huddersfield, England
Hello @HSBC_UK my banking app doesn’t work on ios16. Please help
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??
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robert wood
(@wakeynumberone) reported
from
Wakefield, England
@HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡
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Nicolás
(@nicfrb) reported
from
Rothwell, England
@helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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macbetinfo
(@macbetinfo) reported
from
Huddersfield, England
@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
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Amit Kumar Gupta
(@amitgupta382) reported
from
Bradford, England
@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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aa86
(@Attashhh) reported
from
Leeds, England
@HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Hoskin
(@MelanieHoskin) reported
@HSBC_UK been trying to cancel Aspects insurance for over a year & still can't! Have spent hours on hold to customer service, but you keep charging me. Plus you had months to test beta ios15 so why no business app two weeks on????
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yespleasemary
(@JenKnight16) reported
@HSBC_UK Why does your app keep closing before I even see a log in page??
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ultimatestempo
(@ultimatestempo) reported
@HSBC_UK HSBC have terrible customer service, especially in branch, definitely a bank to avoid.
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sarah nichols
(@sarahnicholsPR) reported
@HSBC_UK help!!!! Been sat on hold for over half an hour to fraud team/disputes!
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Phil Y
(@philyoung10) reported
@HSBC_UK Business banking. 1hr37 on the phone to get an answer. I know we are operating in a pandemic but this is no longer new and companies should have resilience in place to deal with this by now. You are a service company and customers are your lifeblood, treat us accordingly!
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Lesley Foulkes
(@l_foulkes) reported
@Madr3Mon @HSBC_UK I’ve been having the same problem for two weeks!
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Lee
(@BandovBrothers1) reported
@HSBC_UK Hi. Does the HSBC Banking app support dark mode for my android phone ?
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Ben Moss
(@BenjieMoss) reported
I’ve always had poor service from @HSBC_UK. They once froze my account for a month because they had accidentally paid £12k into it, and they were worried I would spend it before they could recover it. I was effectively an escrow account for their error team.
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Olivia Reilly
(@olivia_reilly) reported
@HSBC_UK Hi, the HSBC app on my phone doesn’t work anymore - tried re-installing it and that hasn't helped at all. Can you please help?
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Steve Conway
(@shanghaisaint) reported
from
Locks Heath, England
Dear @HSBC_UK is there anyway to send a secure message via your website for a general enquiry as it’s no longer obvious and I’m not interested in your chatbot?