Is HSBC down in Wakefield, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Wakefield, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (16%)
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Login (14%)
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Transactions (12%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Wakefield, England
Latest outage, problems and issue reports in Wakefield and nearby locations:
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macbetinfo
(@macbetinfo) reported
from
Huddersfield, England
@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Nicolás
(@nicfrb) reported
from
Rothwell, England
@helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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ನಿರುತ್ತರ
(@niruttaraVK) reported
from
Huddersfield, England
Hello @HSBC_UK my banking app doesn’t work on ios16. Please help
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Amit Kumar Gupta
(@amitgupta382) reported
from
Bradford, England
@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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chris elliott
(@chrissyell8) reported
from
Wakefield, England
@HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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Jennifer Atcheson
(@jukester74) reported
from
Horsforth, England
@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
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Lauren Jayne
(@Lauren_Jayne08) reported
from
Darton, England
@HSBC_UK is your app down today??
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robert wood
(@wakeynumberone) reported
from
Wakefield, England
@HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??
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aa86
(@Attashhh) reported
from
Leeds, England
@HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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J M R
(@utlaegr) reported
@HSBC_UK Hi Due to your incompetence, I've not been able to access my account for 16 days. It's impossible to speak to an agent, as I am just left on hold for over an hour. I haven't been able to pay bills or do my tax return. You treat your customers with contempt.
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Sandra Jones
(@SandraSjj) reported
@HSBC_UK App has updated overnight, won't accept my Passcode and I've ended up completely locked out of my account. Spent hours on the phone last week trying to sort out my son's account (never did get sorted so he still can't access his account). OMG I can't face it again.
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MJ
(@bobajob1414) reported
@HSBC_UK Yes, eventually. Started the chat at 19:09, ended at 21:38. Information given has turned out incorrect too. I was told my card had no issues, only to has one of your team just call to say my card had been used fraudulently! Poor show all round.
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Sandra Jones
(@SandraSjj) reported
@ScoutLouise3 @HSBC_UK I'm in exactly the same situation today. My son's App stopped working last week and we still don't have it sorted out.
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J M R
(@utlaegr) reported
@HSBC_UK The number on the website (eventually) goes through to personal banking. They then put me through to business banking, where I'm left on hold - for over an hour. This has now happened three times today. Attempts to resolve the issue yesterday were equally useless.
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Melanie Anderson
(@melanie_and) reported
@HSBC_UK is your 24/7 customer service really 24/7? Because no one is getting back to me. Money has left my account and I need help now!
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SarahEthics1
(@SEthics1) reported
@HSBC_UK Please respond to my tweets / DMs. I have been trying to resolve my problem since this morning... (please see earlier tweets in response to the above message regarding DMs)
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Percy
(@Percy796322501) reported
@HSBC_UK Do you think it's acceptable @HSBC_UK that I have to wait 182 days (and counting) for a reply to a complaint?It appears that your leadership are more focussed on their their desire to plant trees than they are to resolve customer complaints (which are registered in your system).
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Olga Melnyk
(@OlgaAMelnyk) reported
An hour and a half on hold with @HSBC_UK to discuss problems with an existing account and still no answer - cannot believe it!
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Lae Monier
(@LaeMonier) reported
@HSBC_UK I'm an existing HSBC customer. How can I switch from a basic to a regular bank account?