HSBC

Is HSBC down in Gildersome, City and Borough of Leeds, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Gildersome, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Gildersome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Gildersome, City and Borough of Leeds, England 01/30/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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HSBC Issues Reports Near Gildersome, England

Latest outage, problems and issue reports in Gildersome and nearby locations:

  • Lauren_Jayne08 Lauren Jayne (@Lauren_Jayne08) reported from Darton, England

    @HSBC_UK is your app down today??

  • chrissyell8 chris elliott (@chrissyell8) reported from Wakefield, England

    @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

  • macbetinfo macbetinfo (@macbetinfo) reported from Huddersfield, England

    @HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs

  • amitgupta382 Amit Kumar Gupta (@amitgupta382) reported from Bradford, England

    @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

  • jukester74 Jennifer Atcheson (@jukester74) reported from Horsforth, England

    @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • nicfrb Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • UnshaunSheep Nick Morgan (@UnshaunSheep) reported from Boston Spa, England

    Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

  • cazspivey Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • niruttaraVK ನಿರುತ್ತರ (@niruttaraVK) reported from Huddersfield, England

    Hello @HSBC_UK my banking app doesn’t work on ios16. Please help

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • PieterDutchCan7 Peter Franco-Dutch Canuck #rejoin (@PieterDutchCan7) reported

    @HSBC_UK : how can I make a formal complaint about your truly awful service? All in relation to your outage in the UK late yesterday evening

  • yartsie123 Yartsie123 (@yartsie123) reported

    @Richardaharper1 @HSBC_UK There wouldn’t have been a branch open on a Saturday night though would there? This is a very rare event affecting a very very useful service

  • Richardaharper1 Richard (@Richardaharper1) reported

    @yartsie123 @HSBC_UK Perhaps not. But as more high street banks close, it will be just a matter of time when the system is taken down. Then what?

  • rachelgmarks Sir Rachel Marks 🦟(imagine it's blue) (@rachelgmarks) reported

    @HSBC_UK I haven't been able to access them via the App for over a year since your company bought into planned obsolescence and wouldn't support older operating systems. My phone may be old but works perfectly fine; I'm not adding to landfill just to use your App.

  • Nightwolf_0001 A M (@Nightwolf_0001) reported

    @HSBC_UK Couldn't pay for some cinema vouchers online last night using my HSBC debit card. HSBC app for online banking wasn't working either. All OK now though.

  • jennyannew Jenny Anne (@jennyannew) reported

    @HSBC_UK I did message you at 12.16 earlier but you haven’t responded. The issue hasn’t been resolved and it seems like I’m not the only one having a problem. I can log on but cannot use my card. You (not you personally obviously) need to fix it !

  • DavidBlythBEM David Blyth (@DavidBlythBEM) reported

    @HSBC_UK so you send me text about a transaction to call you. I wait on line for 30 mins only to be told your systems are down and you will call me back in an hour!

  • BenMassey1 Ben Massey (@BenMassey1) reported

    @SteveMiami3 @HSBC_UK @BBCCiN And it was all forms forms of payment not just cards. Perhaps understand the problem first before commenting? Or is this “modern life” in that you don’t bother to read or investigate anything?

  • Tigershout2 Tigershout (@Tigershout2) reported

    @HSBC_UK how am I supposed to use my account? You have a maximum of 3 devices able to use the app. You cannot login online without the app, live chat cannot help without you logged into your account, & no-one picks up on the support line.

  • NickPat20265806 Nick Patterson (@NickPat20265806) reported

    @HSBC_UK Your bank is sh*t. How can I my baby have a small nap, bath the baby and cook dinner in the time it takes for your customer service agents to pick up a phone and sort out a stopped transfer. Accounts closed.