HSBC status: access issues and outage reports
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- HSBC generated 0 outage signals in the last 24 hours around Keighley, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Keighley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Keighley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Amit Kumar Gupta (@amitgupta382) reported from Bradford, England@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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Joshua Chapman (@JRCSport) reported from Keighley, EnglandGot my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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Caroline Spivey (@cazspivey) reported from Gildersome, EnglandTook my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Joshua Chapman (@JRCSport) reported from Keighley, EnglandGot my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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Jennifer Atcheson (@jukester74) reported from Horsforth, England@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Manda 🇵🇸 🍀 (@mandacfc) reported@HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received
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Ruth Anders (@987Anders) reported@HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.
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H-D (@HDGauvin) reported@ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.
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Manda 🇵🇸 🍀 (@mandacfc) reported@HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!
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Pratik Bhongade (@mpratik02) reportedHey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.
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Manda 🇵🇸 🍀 (@mandacfc) reported@HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?
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Awenaio (@awenaio) reported@HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.
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Bernardine Kennedy (Maxwell) (@BerniKennedy) reported@HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.
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Rachel Gooden (@rachgooden) reported@HSBC_UK need help with a mortgage account number .. pls can someone DM me
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John Spencer Williams • F**k Work Let’s Play (@johnsw) reported@stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.