Is HSBC down in Keighley, Bradford, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Keighley, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at HSBC
HSBC is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Live Outage Map Near Keighley, Bradford, England
The most recent HSBC outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Mobile App | |
| Leeds |
Website | |
| Leeds |
Mobile App | |
| Leeds |
Mobile App | |
| Leeds |
Mobile App | |
| Leeds |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Keighley, England
Latest outage, problems and issue reports in Keighley and nearby locations:
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Amit Kumar Gupta
(@amitgupta382) reported
from
Bradford, England
@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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chris atkins
(@chrisatkins0610) reported
@HSBC_UK so now I’ve spent an additional 18 minutes waiting to speak to an agent, making a total of 57 minutes. Finally through and, no surprise, waiting to be transferred to one of the same departments that couldn’t help me this morning.
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Denise Gover
(@Denwazza) reported
@HSBC_UK Thank you for responding. Would you be able to confirm to all of us when this problem has been fixed please. I can’t spend all day trying to send this money
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Paul McNiffe
(@pmcniffe) reported
from
Herefordshire, England
@HSBC_UK Quick question. Is there a problem with app. I've set my phone and hsbc app for notifications. It was working fine up till 2 days ago. I'm not receiving any notifications foe withdrawals or lodgements. TIA Paul
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Angie
(@Peachbabe555) reported
Great job HSBC. On hold for nearly 30 mins to speak to someone in India who has no idea of the basics about banking. Issue not resolved. Couldn’t hear each other. Didn’t even feel I was speaking to a bank?! What is going on? @HSBC_UK @HSBC
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chris atkins
(@chrisatkins0610) reported
@HSBC_UK 40 minutes trying to get my online banking ‘unsuspended’ Passed from pillar to post and eventually cut off. No resolution at all. If I really was a victim of fraud I’d be even more upset! Abysmal service!!
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Andy Weston
(@AbnerBrowne) reported
Dear @HSBC_UK, what is going on with app notifications? Sometimes I get them, sometimes I don’t. My phone and the app are both up to date. I’ve complained about this before and was told it would be looked into, but I’ve heard nothing. This is poor customer service.
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Mike Raath
(@steenbras) reported
@HSBC_UK any plans to introduce disposable card numbers (like @RevolutApp does)? I recently had fraudulent activity on the card (picked up swiftly by your team, thanks) but feel that if I could do disposable cards I could significantly reduce the risk of having to block my card.
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Simon Gowran
(@gowran_simon) reported
@sjp8sue @HSBC_UK I got a green tick but below said "Unexpected error"... a bit counter intuitive to have a green tick because it made me think everything had worked!
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Eva Daliopoulou
(@evadaliopoulou) reported
@HSBC_UK appalling customer service; your agents are very rude;
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Denise Gover
(@Denwazza) reported
@HSBC_UK trying to transfer money to a Santander account. Recipient has had a transfer from someone else this morning with no issues. Is this an hsbc issue only?