HSBC

Is HSBC down in Keighley, Bradford, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Keighley, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Keighley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Keighley, Bradford, England 12/15/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Keighley, England

Latest outage, problems and issue reports in Keighley and nearby locations:

  • amitgupta382 Amit Kumar Gupta (@amitgupta382) reported from Bradford, England

    @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • Attashhh aa86 (@Attashhh) reported from Leeds, England

    @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • cazspivey Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • jukester74 Jennifer Atcheson (@jukester74) reported from Horsforth, England

    @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JacsStudio Jac's Little Welsh Studio (@JacsStudio) reported

    Well. 20mins on chat. 20 minutes on phone and counting, just to try and find out where my replacement card is. @HSBC_UK appalling service 😔 10 days without it so far And no,i can't use my local branch,as it's only open when I am in work. Oh and it doesn't have any tellers.

  • TheSisterHavana SisterHavana Ⓥ🇬🇧🇪🇸 (@TheSisterHavana) reported

    @HSBC_UK I am a business customer, and have just been informed that your agents are still all working from home. Why??

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • Jumeeno JP (@Jumeeno) reported

    @HSBC_UK My son has just opened a MyAccount but needs a Telephone Security Number. Your website tells us to ring 03457404404 to get one. The phone line won't let us through without the aforementioned Telephone Security Number. Suggestions?!?

  • folakearole folake arole (@folakearole) reported

    @HSBC_UK I have been unable to login all day. I have called and spent over an hour talking to an agent. Issue still not resolved

  • pange_h Ange Hemsley (@pange_h) reported

    @ElaineEdwards13 @HSBC_UK There is a problem - HSBC told me it will be resolved by midday

  • parksysp S Parks (@parksysp) reported

    @HSBC_UK I still can't make payments through the app so it doesn't appear to be resolved, unless it's yet another issue with the app?

  • scottynufc_1990 stephen scott (@scottynufc_1990) reported

    @HSBC_UK Really poor customer service. Taking over an hour to try and get through is shocking! We pay for our business account,and this is shocking! We will be moving banks ASAP!

  • TomSimmonds19 Tom Simmonds (@TomSimmonds19) reported

    @HSBC_UK HELP! Contact centre has now hung up twice on my daughter who’s having real difficulty getting online banking set up. Please advise as to who we can contact who will actually help. Thanks.

  • gauravk1467 GauravK1467 (@gauravk1467) reported

    @HSBC_UK How can I request account statement to be sent to my registered email id. My registered mobile number is not working so not able to login to mobile app or HSBC online.