HSBC status: access issues and outage reports

Problems in the last 24 hours in Bradford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bradford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bradford, England

The most recent HSBC outage reports came from the following cities: Leeds.

City	Problem Type	Report Time
Leeds	Mobile App	16 hours ago
Batley	Website	3 months ago
Leeds	Mobile App	5 months ago
Leeds	Website	11 months ago
Leeds	Mobile App	11 months ago
Leeds	Mobile App	2 years ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Bradford, England

Latest outage, problems and issue reports in Bradford and nearby locations:

• 
  Nicolás Frias (@nicfrb) reported 4 minutes ago from Leeds, England

  @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

• 
  robert wood (@wakeynumberone) reported 4 minutes ago from Wakefield, England

  @HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡

• 
  ನಿರುತ್ತರ (@niruttaraVK) reported 4 minutes ago from Huddersfield, England

  Hello @HSBC_UK my banking app doesn’t work on ios16. Please help

• 
  macbetinfo (@macbetinfo) reported 8 minutes ago from Huddersfield, England

  @HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago

• 
  Craig Addy (@craigsaddy) reported 10 minutes ago from Huddersfield, England

  @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

• 
  Nicolás (@nicfrb) reported 10 minutes ago from Rothwell, England

  @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

• 
  chris elliott (@chrissyell8) reported 14 minutes ago from Wakefield, England

  @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

• 
  Joshua Chapman (@JRCSport) reported 19 minutes ago from Keighley, England

  Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

• 
  Sue Hill (@suehill77) reported 24 minutes ago from Leeds, England

  @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

• 
  Joshua Chapman (@JRCSport) reported 27 minutes ago from Keighley, England

  Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

• 
  Caroline Spivey (@cazspivey) reported 27 minutes ago from Gildersome, England

  Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

• 
  aa86 (@Attashhh) reported 29 minutes ago from Leeds, England

  @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

• 
  Craig Addy (@craigsaddy) reported 36 minutes ago from Huddersfield, England

  @mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs

• 
  Amit Kumar Gupta (@amitgupta382) reported 48 minutes ago from Bradford, England

  @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

• 
  Nicolás Frias (@nicfrb) reported 55 minutes ago from Leeds, England

  @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

• 
  Jennifer Atcheson (@jukester74) reported 56 minutes ago from Horsforth, England

  @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

• 
  Mas Fam (@family_masih) reported 58 minutes ago from Leeds, England

  @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

• 
  Daniel Stevanato (@Stevros1988) reported 59 minutes ago from Leeds, England

  @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary C (@HamstringTownFC) reported 4 minutes ago

  @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

• 
  Emily Bird (@EmilyClareBird) reported 5 minutes ago

  Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

• 
  Lynn Hamer (@evilbluebird) reported 6 minutes ago

  @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2

• 
  Sir FAFO (@TheDevilsDev) reported 8 minutes ago

  @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 10 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  Mark (@MorganMF9867) reported 12 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  Space0day (@space0day) reported 12 minutes ago

  @HSBC_UK Hey Team , it's been 1 month and I've not received my debit card on an overseas address. Even i didn't receive any update on mail whether it's dispatched or not. Please help me...

• 
  Matt (@mattyblinkster) reported 15 minutes ago

  @HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 18 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 21 minutes ago

  @HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.