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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Horsforth, including 0 direct reports.
  • The most common problems reported in this area mention Mobile App.
  • The most recent signal from this area was received Jul 2, 7:41 AM GMT+1.
  • 100% Mobile App (100%)

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horsforth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Horsforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Horsforth, England

The most recent HSBC outage reports came from the following cities: Harrogate, Normanton, and Leeds.

CityProblem TypeReport Time
Harrogate Mobile App 6 days ago
Normanton Mobile App 17 days ago
Leeds Mobile App 21 days ago
Batley Website 4 months ago
Leeds Mobile App 5 months ago
Wetherby Mobile App 9 months ago

Nearby cities with recent reports

Harrogate

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Horsforth, England

Latest outage, problems and issue reports in Horsforth and nearby locations:

  • nicfrb
    Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • nicfrb
    Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • simonhall1974
    Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

  • suehill77
    Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

  • chrissyell8
    chris elliott (@chrissyell8) reported from Wakefield, England

    @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

  • wakeynumberone
    robert wood (@wakeynumberone) reported from Wakefield, England

    @HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡

  • jukester74
    Jennifer Atcheson (@jukester74) reported from Horsforth, England

    @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

  • simonhall1974
    Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

  • nicfrb
    Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

  • Stevros1988
    Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • cazspivey
    Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

  • Christine_Cade_
    Christine Cade (@Christine_Cade_) reported from Harrogate, England

    Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

  • family_masih
    Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • JRCSport
    Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • Attashhh
    aa86 (@Attashhh) reported from Leeds, England

    @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

  • amitgupta382
    Amit Kumar Gupta (@amitgupta382) reported from Bradford, England

    @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

  • JRCSport
    Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dithespy50
    Diane Hackney (@dithespy50) reported

    @HSBC_UK what a mess of a banking service you are!! Disgusting. And no I don't want to DM you because nothing happens thereafter!! You shouldn't be allowed to call yourselves a bank!

  • mattyblinkster
    Matt (@mattyblinkster) reported

    @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

  • Abbielou30
    Abbie (@Abbielou30) reported

    It feels impossible to talk to a human at @HSBC_UK without going into a branch!

  • rordowg
    DG (@rordowg) reported

    @HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?

  • pengTen
    Jack Harris (@pengTen) reported

    @HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday

  • stephenpratley
    Steve Pratley (@stephenpratley) reported

    @johnsw @HSBC_UK On any other platform I can automate chasing payments, onboarding, contract cancellations and a bunch of other stuff based on when payments arrive. Instead I start every day doing things I could have automated for about 20 years. They're like the Shoe Bomber. They never killed anyone but they've taken multiple lifetimes with the minutes they waste for every customer every day. I ought to be able to get it out of Xero but their API won't let me at data I can look at and export from the GUI either.

  • stuartfoxmusic
    Stuart Fox (@stuartfoxmusic) reported

    @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.

  • aici_interiors
    AI Enthusiast (@aici_interiors) reported

    @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

  • StevieeeWx
    Stevie (@StevieeeWx) reported

    @Peter_Croden @HSBC_UK I am mate yes. Unreal. Not been able to access business funds since yesterday!!!

  • AndrewRHill7
    Andrew Hill (@AndrewRHill7) reported

    @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?