HSBC

Is HSBC down in Horsforth, City and Borough of Leeds, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horsforth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Horsforth, City and Borough of Leeds, England 11/04/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Horsforth, City and Borough of Leeds, England

The most recent HSBC outage reports came from the following cities: Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomWetherby Mobile App
United KingdomLeeds Website
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App

Community Discussion

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HSBC Issues Reports Near Horsforth, England

Latest outage, problems and issue reports in Horsforth and nearby locations:

  • chrissyell8 chris elliott (@chrissyell8) reported from Wakefield, England

    @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

  • jukester74 Jennifer Atcheson (@jukester74) reported from Horsforth, England

    @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs

  • niruttaraVK ನಿರುತ್ತರ (@niruttaraVK) reported from Huddersfield, England

    Hello @HSBC_UK my banking app doesn’t work on ios16. Please help

  • cazspivey Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • nicfrb Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

  • wakeynumberone robert wood (@wakeynumberone) reported from Wakefield, England

    @HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡

  • macbetinfo macbetinfo (@macbetinfo) reported from Huddersfield, England

    @HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago

  • craigsaddy Craig Addy (@craigsaddy) reported from Huddersfield, England

    @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • Christine_Cade_ Christine Cade (@Christine_Cade_) reported from Harrogate, England

    Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

  • amitgupta382 Amit Kumar Gupta (@amitgupta382) reported from Bradford, England

    @HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AntoniaNorth1 Antonia North (@AntoniaNorth1) reported

    @HSBC_UK tried to visit my local branch yesterday, closed till December, then told all local branches are not open at the weekend, what are full time working people meant to do when they want to actually speak to someone face to face, telephone banking doesn’t work for everyone!

  • billydanmalonzo Billy Dan S. Malonzo (@billydanmalonzo) reported

    @HSBC_UK need answer, helping a friend,he has a account at HSBC uk, he has a gold card (no credit card at that time yet), just his name and the account number is written on the card, nothing else. how can he dettermine that his money is still there? need help.

  • mehuljadeja mehul jadeja (@mehuljadeja) reported

    @HSBC @HSBC_UK @NatWest_Help I have been asked to provide a certified bank statements. In other words certified by bank. I bank with both hsbc and natwest. Which branch i can get them certified? Because all rhe branches i ve been to refuses to provide this service.

  • danngreen82 Daniel Green (@danngreen82) reported

    @HSBC_UK It was business account finally got though and you couldn’t help anyway got told to go in to branch thanks again Hsbc great way to spend over two hours of my time might see if #natwest#barclays can do

  • kentman19 Lee (@kentman19) reported

    @HSBC_UK setting up my new iPhone and am getting an error when trying to set up my business banking app I’m getting a server error message. However works still on my old phone.

  • Sheila_Fairy Sheila Chamberlain-Hyett (@Sheila_Fairy) reported

    @HSBC_UK So very disappointed with the service from HSBC. Our Youth Theatre has had an account with you for 26 years. The last 18 months you have continually failed to help us update our account, so we are going to find another bank.

  • Cumbrian_Carer UK_Carers (@Cumbrian_Carer) reported

    @HSBC_UK What the bloody hell has happened to the appearance of the account page NOW? It's ****ing awful, yet again you have updated things to make them worse 😡😡😡

  • HelenIbbott Helen Ibbott 💙📸📖 (@HelenIbbott) reported

    << Waited several more minutes, but after being on the phone for an hour, I gave up. Why can’t requests for credit card increases be simplified rather than subjecting customer’s to the torture of dealing with a call centre in Bangalore? I’ve now given up on my request. @HSBC_UK

  • angel_a38 Angela Rawson 💙 (@angel_a38) reported

    @HSBC_UK I have been on hold with your telephone banking service for 2 hours and 40 minutes. I have spoken to two poeple and am waiting to speak to a third.

  • pencoedjohn john w (@pencoedjohn) reported

    @HSBC_UK Hi. New phone. Logged into new phone using old phone. Worked fine. Deleted app off old phone. Being asked to do it again but can't because I deleted old app. Now locked out of app. Website requires the app to unlock the app! What am I missing here???