Is HSBC down in Horsforth, City and Borough of Leeds, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horsforth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Horsforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (13%)
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Website (11%)
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Transfer (9%)
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Withdrawals (1%)
Community Discussion
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HSBC Issues Reports Near Horsforth, England
Latest outage, problems and issue reports in Horsforth and nearby locations:
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Christine Cade
(@Christine_Cade_) reported
from
Harrogate, England
Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!
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Amit Kumar Gupta
(@amitgupta382) reported
from
Bradford, England
@HSBC_UK I am a full time working professional and visited to your branch but they asked me to apply online. So I have requested for Bank account opening online 2 days back, still haven't got any update on that. Please help. @HSBC
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Joshua Chapman
(@JRCSport) reported
from
Keighley, England
Got my new card today, been told FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Nicolás
(@nicfrb) reported
from
Rothwell, England
@helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working
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Jennifer Atcheson
(@jukester74) reported
from
Horsforth, England
@HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?
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robert wood
(@wakeynumberone) reported
from
Wakefield, England
@HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡
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macbetinfo
(@macbetinfo) reported
from
Huddersfield, England
@HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago
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Craig Addy
(@craigsaddy) reported
from
Huddersfield, England
@mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs
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chris elliott
(@chrissyell8) reported
from
Wakefield, England
@HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!
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Joshua Chapman
(@JRCSport) reported
from
Keighley, England
Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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ನಿರುತ್ತರ
(@niruttaraVK) reported
from
Huddersfield, England
Hello @HSBC_UK my banking app doesn’t work on ios16. Please help
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Elisabeth Parry
(@Elisabe88083190) reported
@HSBC_UK For the past week my Hsbc app has not worked. Just crashes on the first screen. IOS 12.5.4. App v2.3.9. Help please
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Dan
(@danclarkeeee) reported
@HSBC_UK so any online purchase gets blocked, I have to have a 30 minute argument with a HSBC tech guy that it is blocked, he finds the issue and then 20 minutes later I'm blocked again. Good way to earn some money with your 0345 number?
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Didn't You Used To Be Ralph Smith?
(@Muckingfoggy) reported
I can't stand financial institutions but on Saturday I lost my wallet😭. I reported it immediately. My bank cards were replaced today within 1 working day. That's the kind of service i like. Thank you @HSBC_UK I can't see @DVLAgovuk doing the same with my driving licence!
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Nancy
(@economist900) reported
@HSBC_UK hi. I recently switched to your current account & I don’t know what my telephone banking ID. I even called by the call requires this ID which I don’t have. Please can you help ASAP
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Paul Collis
(@collis_paul) reported
@HSBC_UK I have been on hold for over an hour today and still not been able to talk to anyone. Cannot make online payments with my card. Please help.
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Isobel Knight
(@IsobelSylviaAnn) reported
Trying to get a refund on a dress I returned on the 29th of June - @ZARA_Care & @HSBC_UK providing no answers or help, simply telling me to speak with each other instead. Fed up & bored... I just want my £50 back.
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Mike
(@MikeBookham) reported
@HSBC_UK I'm yet another new customer that has fallen foul of HSBC's poor service. 9 days after account is supposedly open & I'm still waiting for my Telephone Security Number to allow me access to my account. Cannot get through by phone, so it looks like I'm stuffed.
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Nicole Barnes
(@PetersNicole) reported
@HSBC_UK is the app down?
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Phil Davis
(@ferretd69) reported
@HSBC_UK Instead of F**king around with the lights, get your customer services sorted out. It is disgraceful.
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Zoe Ford
(@zoeford1) reported
@HSBC_UK @martynhardacre Can you please amend what you are telling customers? It isn’t just iOS 12, I am on the beta of iOS 15 and having the same issue.