HSBC status: access issues and outage reports

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Harrogate, England

Latest outage, problems and issue reports in Harrogate and nearby locations:

• 
  Nick Morgan (@UnshaunSheep) reported 21 minutes ago from Boston Spa, England

  Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

• 
  Jennifer Atcheson (@jukester74) reported 49 minutes ago from Horsforth, England

  @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

• 
  Christine Cade (@Christine_Cade_) reported 51 minutes ago from Harrogate, England

  Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shirley (@SJacks61) reported 8 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  John Kefas (@kefasjohn) reported 9 minutes ago

  @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 10 minutes ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

• 
  Teddy (Theodora) Leppington (@TeddyLeppington) reported 10 minutes ago

  @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

• 
  Melissa Chester (@AhsUBCunyRccc) reported 10 minutes ago

  @dawniedavidson @HSBC_UK We had that here at the bank I work in-changed software, causing customers to have to learn new online banking, statements, etc. It caused some chaos for sure, esp for our older friends, but a little good customer service does wonders. #proudofmybank

• 
  Dan (@dmk_dann) reported 20 minutes ago

  @financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist

• 
  Kaey (@ThatGuyKaey) reported 21 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  meham (@mandyhamil99817) reported 21 minutes ago

  @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?

• 
  Dan (@pizzaboy) reported 21 minutes ago

  @pmcniffe @HSBC_UK I just went to a brand and they said it was an IT issue and it’s chill My concern is why haven’t they sent a new email telling everyone this rather than having thousands of customers sweating…

• 
  Louise (@LouiseZaaijman) reported 23 minutes ago

  @HSBC_UK Why is the log in page frozen?