HSBC status: access issues and outage reports

Problems in the last 24 hours in Harrogate, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Harrogate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Harrogate, England

Latest outage, problems and issue reports in Harrogate and nearby locations:

• 
  Jennifer Atcheson (@jukester74) reported 16 minutes ago from Horsforth, England

  @HSBC_UK Hi, been locked out of online banking and really struggling to get back in to accounts. Have been to help page but the screens shown are not what I see on my phone?

• 
  Nick Morgan (@UnshaunSheep) reported 38 minutes ago from Boston Spa, England

  Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

• 
  Christine Cade (@Christine_Cade_) reported 46 minutes ago from Harrogate, England

  Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suzanne McGowan (@Suzanne36861284) reported 6 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

• 
  Nomad (@_londontrader_) reported 11 minutes ago

  @HSBC_UK crap service

• 
  Tim Huckle (@timhuckle) reported 12 minutes ago

  HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK

• 
  🆁 (@CapitalR) reported 14 minutes ago

  @HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.

• 
  Alex De La Garza (@alex_goteam) reported 14 minutes ago

  @HSBC @HSBC_UK please do the right thing and help Penny with her account!

• 
  H-D (@HDGauvin) reported 14 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Fordy-PUFC (@MrFord89) reported 15 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  Nash (@NashNash008) reported 19 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Caryn Cox DStJ DL 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇱 (@caryncoxphealth) reported 20 minutes ago

  @HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 20 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds