Is HSBC down in Harrogate, North Yorkshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Harrogate, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at HSBC
HSBC is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (20%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Christine Cade
(@Christine_Cade_) reported
from
Harrogate, England
Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Burns
(@SamRandomNumber) reported
@HSBC_UK Thanks, but I don't think it'll help as I still can't open the app.
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Leandro Pecchia
(@PecchiaLeandro) reported
it is 5 years that I get @HSBC_UK mails to my home address, which are not for me it is 5 years, I put back in the post with writing: unknown. Yet, you keep writing. I tried to call you using the non-customer phone number, but it keeps asking me my account number! What can I do?
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Catherine Hough
(@Cathhough) reported
@HSBC_UK @nickpomfret Out of 970 records, 250 of them are starred out which makes the service not that great, because I will need to plough through statements to fill in the 250 gaps.
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maggie riordan
(@Severnbeachbabe) reported
@HSBC_UK because trying to talk to someone on the phone at HSBC is impossible, I am trying to set up mobile banking - guess what? I need a telephone security number - I rang HSBC - 35 minutes on hold and I am STILL WAITING. ZZZZZZZZZZzzzzzzzzz!!!!!!
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Caroline Shawley
(@carolineshawley) reported
@HSBC_UK BA would only refund to the HSBC card I paid on. HSBC received this refund on 18 March. I have provided HSBC with my new NW details and HSBC say the payment was sent on 14 April but it has not been received by NW (me). Please help!!
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Arek
(@Arek43211190) reported
@HSBC_UK Hello. I can't make a payment since theres an error (GSP BRC 865). I've cleaned whole cookies and stuff, tried to make a payment online but it doesn't work. Can you help?
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David Hessom
(@DHessom) reported
@HSBC_UK I can log in to HSBC online banking but when I click on an account nothing happens
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Liam McManus
(@tr3ntsteele) reported
@HSBC_UK Hi. Can you help me to register for an online banking security number please? This never arrived in the post and I can’t access online banking without one. Thanks
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💥 F🅰™️🅰️ N 💥
(@The_Andy_Goode) reported
@HSBC_UK I’ll pass. You won’t help as you’ve proven a number of times before & continue to do nothing to help the elderly. You hide behind rules, fail to find solutions & sit wherever with smug looks on your faces, thinking you offer great service. You don’t give a **** about people.
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Andrew Silverwood
(@AndySilverwood) reported
@HSBC_UK how do I send you an alert about a fraud text message I received asking me to verify a payment using a website that isn’t yours?