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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Boston Spa, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Boston Spa, England
Latest outage, problems and issue reports in Boston Spa and nearby locations:
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!
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aa86
(@Attashhh) reported
from
Leeds, England
@HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.
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Sue Hill
(@suehill77) reported
from
Leeds, England
@HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????
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Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
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Mark / Haxed 🌐
(@MarkyBoyTT) reported
from
Askham Richard, England
@HSBC_UK Why are you having so many technical issues? It seems like every day a different part of your service is impacted or limited. It's been a really poor showing and is for the first time making me want to switch to a more stable bank...
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Nicolás
(@nicfrb) reported
from
Rothwell, England
@helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Christine Cade
(@Christine_Cade_) reported
from
Harrogate, England
Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!
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Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕
(@simonhall1974) reported
from
Kippax, England
@HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@wongers24) reported
@TheRavingRich @TNLUK @HSBC_UK This problem was reported about a month ago now, I believe the National Lottery have no intention of resolving it for HSBC customers. The answer I have been given on the phone is, we are investigating it. If this issue affected all banks it would probably get resolved fast.
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The Crypto Time Lord
(@8VJ1Rq50HhwLptp) reported
@HSBC_UK contd as card blocked. I explain this to your staff member who continues to interrupt then she hangs up the call on me after saying wait some more time. TOTALLY BAD SERVICE. GOOD JOB THERE ISNT ANY FRAUD ON MY ACCOUNT.
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Benno
(@BrianBe86898696) reported
@HSBC_UK any comments on why it's impossible to pay money in at your newcastle under lyme branch. Closed twice thr week before Christmas when I visited Today finally caught the branch open. And you can't manually accept cash deposits
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Lord Samuel J Jack ⚒️
(@SamuelJJack2) reported
Hi @HSBC_UK from Steps UK. Can you please block Edmund from your account? He’s upset because he’s been left out.
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Aidan
(@AiDADJokes) reported
@HSBC_UK I don't have a business account with you. I actually have one with Monzo as i knew their customer service is higher rated. What's the point in the advanced 'rewards' if no one can tell you how to claim/see them?
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N.J.G. Garrick🐺
(@thegarrick_) reported
Not me always checking my HSBC account @HSBC_UK to see if the money there has reduced every two to three working days 😭. Nigerian banks have dealt me ***** with their ridiculous bank charges. I’m scarred!
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madeleine s
(@venusonthea4) reported
@HSBC_UK please help. my son has lost his mobile phone with bank card in it. he can't log in to online banking as it requires a digital secure key password generated by the phone he doesn't have. i tried calling but that requires details of the card we don't have. what next?
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Sam Pritchard
(@sampritchard87) reported
@HSBC_UK I have found an HSBC card on the ground outside - I am not an HSBC customer so can't get through to a human on any of your phone lines or on your web chat. How do you suggest I report it or should I just destroy the card?
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Michelle Keable
(@mchllbo) reported
@HSBC_UK trying to set up hsbc app on new phone, stupidly deleted old phone from account before had set up new one. Now going round in circles as have no qr code and can't log in as can't generate security code. Can't find a way to reset doesn't give option anywhere?
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Abid Ghufran
(@notbeyonddoubt) reported
@HSBC_UK I need to understand why my card was blocked/declined. My money and I cannot spend it?? I have DM'ed Nicole and contacted your support but no explanation provided.