HSBC status: access issues and outage reports

Problems in the last 24 hours in Boston Spa, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston Spa, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boston Spa, England

The most recent HSBC outage reports came from the following cities: Leeds.

City	Problem Type	Report Time
Leeds	Mobile App	16 hours ago
York	Mobile App	3 months ago
Leeds	Mobile App	5 months ago
Wetherby	Mobile App	8 months ago
Leeds	Website	11 months ago
Leeds	Mobile App	11 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Boston Spa, England

Latest outage, problems and issue reports in Boston Spa and nearby locations:

• 
  Mas Fam (@family_masih) reported 8 minutes ago from Leeds, England

  @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

• 
  Caroline Spivey (@cazspivey) reported 14 minutes ago from Gildersome, England

  Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

• 
  Sue Hill (@suehill77) reported 15 minutes ago from Leeds, England

  @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

• 
  Mark / Haxed 🌐 (@MarkyBoyTT) reported 16 minutes ago from Askham Richard, England

  @HSBC_UK Why are you having so many technical issues? It seems like every day a different part of your service is impacted or limited. It's been a really poor showing and is for the first time making me want to switch to a more stable bank...

• 
  Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported 19 minutes ago from Kippax, England

  @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

• 
  Christine Cade (@Christine_Cade_) reported 21 minutes ago from Harrogate, England

  Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

• 
  Daniel Stevanato (@Stevros1988) reported 26 minutes ago from Leeds, England

  @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

• 
  Nicolás Frias (@nicfrb) reported 34 minutes ago from Leeds, England

  @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

• 
  Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported 44 minutes ago from Kippax, England

  @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

• 
  Nicolás (@nicfrb) reported 44 minutes ago from Rothwell, England

  @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

• 
  Nicolás Frias (@nicfrb) reported 45 minutes ago from Leeds, England

  @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

• 
  aa86 (@Attashhh) reported 52 minutes ago from Leeds, England

  @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

• 
  Nick Morgan (@UnshaunSheep) reported 58 minutes ago from Boston Spa, England

  Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KarenHunter (@KarenHunter1990) reported 5 minutes ago

  @pompeyhedge @HSBC_UK That sounds like a you problem.

• 
  Alex (@AlexRM) reported 7 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  Mark (@MorganMF9867) reported 11 minutes ago

  @simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.

• 
  Hello Newman (@goodbyenorman) reported 13 minutes ago

  @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

• 
  Shiv Raghav (@ShivRaghav_0369) reported 19 minutes ago

  @HSBC_UK my father had an account with your bank in London, he passed away. I tried multiple times to file bereavement. Couldn't get in touch with an employee with no help from your side.

• 
  Joachim (@joachimnicolas) reported 21 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  Aimi Jones (@AimiMcNeill) reported 21 minutes ago

  Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

• 
  ★¸.•☆•.¸★ GoGo★⡀.•☆•.★  (@BlancoGoGo) reported 21 minutes ago

  @Bearded_Paddler @HSBC_UK Seriously?! I’ve shifted way more than this lately, no problem.

• 
  Matt (@mattyblinkster) reported 24 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Ben (@Ben38695291) reported 24 minutes ago

  @HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account