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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Boston Spa, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Boston Spa, England
Latest outage, problems and issue reports in Boston Spa and nearby locations:
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Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Christine Cade
(@Christine_Cade_) reported
from
Harrogate, England
Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Fisher
(@SGF80) reported
@HSBC_UK I've been on hold for an hour because you've (wrongly) blocked my account again. If you're going to keep messing people around, you could at least employ a few more people to answer the phones. The quality of service from you has been awful recently!
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Abhijeet Shiwankar
(@JeetAbhiS) reported
Dear @HSBC_UK, I am on hold with your customer care call from 1 hour 7 mins and still running. No one has responded yet. I have made a international transaction on 20th of sept. Beneficiary hasn’t realised the credit yet??? Any reasons and solutions??
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ae
(@aespadolls) reported
Dear @HSBC_UK, I’ve been trying to call your international/overseas hotline number but it keeps giving me “Error”. I’ve tried with different phones but they all give the same “Incorrect No” msg. I’ve been going in circles because your live chat agents are not helpful at all.
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Paul Godier 🏴 🇵🇱 🇫🇷
(@PaulGodier01) reported
@HSBC_UK Why not tell us how you can help because upon your tweet I thought I would ask or see what you can do. It seems nothing is available for me so what scam is this?
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Cecile
(@CecileReinaud) reported
@HSBC_UK service beyond poor. Transferring a large sum of money took over 4 days !!money left my account but not arrived the other end . Feeling like HSBC kidnapped my money .Scandalous service in a digital age . … do not bank with HSBC #hsbc #worstcustomerservice
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Dhruv Dhingra
(@dhruvdddhingra) reported
@HSBC_UK I have been trying to open an international student account, and after an issue with my address in the online form, I visited a branch to resubmit my documents. Today, I’ve received a message stating the documents can’t be accepted. Ref No. 1466234172
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Charlie | AmazingChi
(@TheAmazingChi) reported
Dear @HSBC_UK Can your customer service team stop (hopefully accidentally) hanging up on me when they attempt to transfer me through the myriad of departments, please? When it takes half an hour just to speak to someone in the first place, this is absolutely shambolic,
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Lula Roo
(@Lula_n_roo) reported
@RuththeWalker @HSBC_UK @HSBC_UK also having the same issues.
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Barry Middleton
(@BarryMiddleton7) reported
@HSBC_UK your customer service is the worst I have ever, ever experienced!!
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kedzemotorgroup
(@kerykedze) reported
@HSBC_UK Disgraceful customer service Been a customer for over 10 years And now my cheque payments from my work are is being held up because the bank thinks its fraud but nobody has contacted me or my work place to get it sorted..now seeking legal advice!!