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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Boston Spa, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Boston Spa, England
Latest outage, problems and issue reports in Boston Spa and nearby locations:
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Nick Morgan
(@UnshaunSheep) reported
from
Boston Spa, England
Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.
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Caroline Spivey
(@cazspivey) reported
from
Gildersome, England
Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!
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Christine Cade
(@Christine_Cade_) reported
from
Harrogate, England
Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta
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Nicolás Frias
(@nicfrb) reported
from
Leeds, England
@Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.
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Mas Fam
(@family_masih) reported
from
Leeds, England
@HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Shona Rattray 🇺🇦 #StandWithUkraine
(@ShonaRattray) reported
@HSBC_UK If you want to help customers you need to make it easier for them to speak to you. I spent 1 hour and 15 mins waiting on hold to speak to an adviser yesterday. Many wouldn’t have had the time or would have given up.
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Mung #FTEU
(@theonemung678) reported
@HSBC_UK Im currently recovering from a stroke and my voice hasnt returned yet (no im not joking) so phoning for help from anyone is a bit difficult right now
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Jack Long
(@JackLong_) reported
@HSBC_UK after 55mins on hold, sorted the issue within 10mins. Good one you get on the phone but really long wait time to speak with someone
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Rachael Carvill
(@CarvillRachael) reported
@HSBC_UK .... Absolutely appalling customer service when trying to raise dispute on a credit card transaction ... 1hr on the phone ... 3 agents and got nowhere .....
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Karin #StandUpForFreedom
(@IVOTEDLEAVE3) reported
@HSBC_UK 2008 the banks asked for our help. 2019 another crisis still ongoing. I know who I feel is responsible.
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Michal
(@Biellushi) reported
@HSBC_UK Can you help me to get some ****?
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Ashley Portwood
(@akportwood) reported
@HSBC_UK You weren’t there to help me when I asked. I wanted to move onto a higher rate and longer term fixed mortgage with you. Staying with you. You still wanted to charge an early repayment charge, even though you would get more interest, for longer. Greedy greedy.
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Adam Longfellow
(@ALongfellow91) reported
@HSBC_UK I asked for a repayment holiday during Covid as my wife wasn’t able to open her salon. And all I got from your advisor was “ don’t you have any family members that could help you out” and “ don’t you have any savings” so no I’ve not considered it.
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Kelly Bainbridge
(@KellABainbridge) reported
@HSBC_UK are you experiencing a problem with the chat function via the app? After getting through the bot stage I have been waiting over an hour for an advisor.
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🌹🏳️⚧️ That Angry Girl
(@Maisie_Squeak) reported
@HSBC_UK Who in their right MIND would go to a bank if they were struggling in ANY way? There is nothing good that can come of borrowing outside your means. The government should be providing jobs and state help for those who need it... YOU are not the people to shoulder that.