HSBC status: access issues and outage reports

Problems in the last 24 hours in Boston Spa, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston Spa, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Boston Spa, England

The most recent HSBC outage reports came from the following cities: York.

City	Problem Type	Report Time
York	Mobile App	1 month ago
Leeds	Mobile App	3 months ago
Wetherby	Mobile App	7 months ago
Leeds	Website	9 months ago
Leeds	Mobile App	9 months ago
Leeds	Mobile App	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Boston Spa, England

Latest outage, problems and issue reports in Boston Spa and nearby locations:

• 
  Nick Morgan (@UnshaunSheep) reported 34 seconds ago from Boston Spa, England

  Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

• 
  Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported 8 minutes ago from Kippax, England

  @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

• 
  Sue Hill (@suehill77) reported 10 minutes ago from Leeds, England

  @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

• 
  Mas Fam (@family_masih) reported 13 minutes ago from Leeds, England

  @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

• 
  Caroline Spivey (@cazspivey) reported 18 minutes ago from Gildersome, England

  Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

• 
  Nicolás Frias (@nicfrb) reported 25 minutes ago from Leeds, England

  @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

• 
  Daniel Stevanato (@Stevros1988) reported 28 minutes ago from Leeds, England

  @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

• 
  Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported 31 minutes ago from Kippax, England

  @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

• 
  Mark / Haxed 🌐 (@MarkyBoyTT) reported 37 minutes ago from Askham Richard, England

  @HSBC_UK Why are you having so many technical issues? It seems like every day a different part of your service is impacted or limited. It's been a really poor showing and is for the first time making me want to switch to a more stable bank...

• 
  Christine Cade (@Christine_Cade_) reported 41 minutes ago from Harrogate, England

  Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

• 
  Nicolás (@nicfrb) reported 43 minutes ago from Rothwell, England

  @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

• 
  Nicolás Frias (@nicfrb) reported 46 minutes ago from Leeds, England

  @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

• 
  aa86 (@Attashhh) reported 56 minutes ago from Leeds, England

  @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Navarro (@NavarroHPBSurg) reported 5 minutes ago

  @HSBC_UK is there a problem with online business banking? The app is not allowing transfers (which is massively inconvenient). Please advise

• 
  judith (@ju499) reported 5 minutes ago

  @HSBC_UK block my card for possible fraud. Fair enough, ask me to ring the fraud team. Fair enough. Can’t put me through to the fraud team due to technical issues your end but my card will still be blocked ! Very poor service.

• 
  Rakesh (@Rakesh_K_RockyD) reported 8 minutes ago

  @HSBC_UK I’ve been waiting for nearly 2 years to get my name cleared from an impersonation fraud that was done in my name. No resolution or response, no help from HSBC even after multiple attempts to contact on phone, email, branch visits. Disgraceful.

• 
  Ruth Irvine (@Big_ruthie) reported 9 minutes ago

  @HSBC_UK Appalled at HSBC's lack of concern to customers experiencing the fraudulent use of their home address for credit card abuse. Issue raised on 04/04 but still unallocated, told today they have up to 30/05 to respond. This is the escalation process. HSBC approved this CCard

• 
  Hal Dewhurst (@HGMDewhurst) reported 12 minutes ago

  @HSBC_UK Hi withdrew money at Bolton Branch this am. Was given too much money - spent 1 hour on the phone no one can help or connect me to branch to tell them!!

• 
  Cicero (@Iintarfa1949) reported 14 minutes ago

  In @HSBC_UK Maidstone. Lady in front of me was Italian and trying to deposit large amount of cash on behalf of her mother. Not exaggerating, money laundering etc, must have been explained to her 20 times she needed ID etc Are @HSBC_UK staff allowed to tell customers to **** off.

• 
  Tigger dictator know it all 😉 (@lionel42399) reported 14 minutes ago

  @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

• 
  Simon Laskey (@SimonLaskey) reported 16 minutes ago

  @andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 17 minutes ago

  @HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!

• 
  Sheen (@GoldenandSheen) reported 20 minutes ago

  @w_r_b_1971 @HSBC_UK I've had an awful experience with them today as well their standards is appalling and declining quickly. The agent was so rude, spoke at a speed that I couldn't not gather what they was saying and they were getting annoyed at me!! This is not customer service