HSBC

Is HSBC down in Boston Spa, City and Borough of Leeds, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Boston Spa, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Boston Spa, City and Borough of Leeds, England 09/08/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (16%)

    Website (16%)

  3. Login (12%)

    Login (12%)

  4. Transactions (8%)

    Transactions (8%)

Live Outage Map Near Boston Spa, City and Borough of Leeds, England

The most recent HSBC outage reports came from the following cities: Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Website
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomYork Login

Community Discussion

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HSBC Issues Reports Near Boston Spa, England

Latest outage, problems and issue reports in Boston Spa and nearby locations:

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

  • UnshaunSheep Nick Morgan (@UnshaunSheep) reported from Boston Spa, England

    Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

  • nicfrb Nicolás (@nicfrb) reported from Rothwell, England

    @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

  • MarkyBoyTT Mark / Haxed 🌐 (@MarkyBoyTT) reported from Askham Richard, England

    @HSBC_UK Why are you having so many technical issues? It seems like every day a different part of your service is impacted or limited. It's been a really poor showing and is for the first time making me want to switch to a more stable bank...

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @HSBC_UK Do I have to ring up to register for phone, online and digital banking? My account is open but it's not clear from what I've had in the post if I'm supposed to get my security numbers/login details etc by post or if I need to get it all done over the phone.

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @rfpa You recommend down grading but then state youre not responsible for data losses.... you are joking??

  • simonhall1974 Simon Hall The Infamous Infant ❤️✌🏻📷🏉☕ (@simonhall1974) reported from Kippax, England

    @HSBC_UK @HSBC your banking app is awful... preventing us from making a genuine payment and in turn causing us potential ramifications payee details ate correct yet your system tells us otherwise.... sort it out !!!!!

  • Attashhh aa86 (@Attashhh) reported from Leeds, England

    @HSBC_UK worst bank ever? Account goes into review and stop all my direct debits from coming out. Had you not been the money launderer go to bank.. maybe not you wouldn’t need to come down so heavy handed on people for no reason.

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • Christine_Cade_ Christine Cade (@Christine_Cade_) reported from Harrogate, England

    Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

  • suehill77 Sue Hill (@suehill77) reported from Leeds, England

    @HSBC_UK struggling to believe that you haven't offered an option to upload ID via an online portal or similar, now stuck and no one willing to help! Come on @HSBC thought you were better than this, who can help me????

  • cazspivey Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BevanEd Ed Bevan (@BevanEd) reported

    @HSBC_UK I have tried to stop them on a number of occasions, but you still insist on sending postal statements. Please STOP. You say you want to help save the planet, well, you should have to opt in to paper statements, the automatic option should be email.

  • PhingerSpex Captain PhingerSpex (@PhingerSpex) reported

    @HSBC_UK Trying to access my UK bank account from New Zealand, the second page of login times out and locks up every single time.

  • martinclifford1 Zinedine (@martinclifford1) reported

    @HSBC_UK 11720794 is my complaint refernece I have not had the chat emailed to me from yesterday telling you where I was or today with you telling me its not a bank error!!!!! The agent was clearly having multiple conversations and did not read my messages but they are ALL on chat via

  • JamieGrayPhoto Jamie J Gray (@JamieGrayPhoto) reported

    Anyone with any experience with @StarlingBank? I listened to the founder of BBC4 and must say I'm impressed. Banking with traditional banks seems so restrictive. When I had a @HSBC_UK business account I couldn't really see a proper statement. It was an awful experience.

  • JulietClark4 Juliet Clark (@JulietClark4) reported

    @AnnaKHB @HSBC_UK @MartinSLewis Yes absolutely you should! £25 doesn’t cover time spent on trying to sort out their meds, let alone distress and worry caused. And it’s the lack of assistance I found awful. No reassurance or don’t worry we will get this sorted! Just repeat themselves and hang up!! Appalling 😡

  • Omar__Odeh Omar Odeh (@Omar__Odeh) reported

    @HSBC_UK hello im not an HSBC customer yet but Im trying to register for the world elite premier card How can I reach out to you? I cant make it to the branch due to your working hrs and your online help tool is useless for non customers Thanks

  • Richa76752099 Richa (@Richa76752099) reported

    @HSBC_UK @HSBC_UK Worst customer service ever ! Can't access my own bank account, can't transfer my rent ...pathetic pathetic

  • angusjam Angus Jamieson (@angusjam) reported

    @HSBC_UK What a horrible experience in trying to open a child account for my 10 year old when I am not an existing HSBC customer. Hopeless bot, poor call centre and told to walk in to branch despite being told to make an appt. Zero confidence...

  • HeadLulli Lulli head (@HeadLulli) reported

    @HSBC_UK told me I would be getting my security number about a month ago still haven’t got it wanted to make a savings account and I can’t so looks like they don’t want me to make one or have me as a customer just phone up and got passed around then cut off wow

  • JulietClark4 Juliet Clark (@JulietClark4) reported

    @AnnaKHB @HSBC_UK @MartinSLewis Thanks Anna, I really want some answers as to how something like this can happen! Bereavement unit are supposed to be contacting me. But no idea when that will be. I have had those joint accounts since 1986 and now I have no access to them. Extraordinary!