HSBC

Is HSBC down in Boston Spa, City and Borough of Leeds, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Boston Spa, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Boston Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Boston Spa, City and Borough of Leeds, England 11/04/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (25%)

    Website (25%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Boston Spa, City and Borough of Leeds, England

The most recent HSBC outage reports came from the following cities: Wetherby.

Loading map, please wait...
City Problem Type Report Time
United KingdomWetherby Mobile App
United KingdomLeeds Website
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App
United KingdomLeeds Mobile App

Community Discussion

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HSBC Issues Reports Near Boston Spa, England

Latest outage, problems and issue reports in Boston Spa and nearby locations:

  • family_masih Mas Fam (@family_masih) reported from Leeds, England

    @HSBC_UK your mobile app is not working with IOS 15 beta. Please fix it 😫

  • UnshaunSheep Nick Morgan (@UnshaunSheep) reported from Boston Spa, England

    Having a frustrating experience @HSBC_UK adding a signatory to a church account when existing sig. is 86 and not internet savvy. Been told branch no longer offers meetings to sort things out and he must use website. Going in circles & having to consider moving banks. Any advice?

  • Christine_Cade_ Christine Cade (@Christine_Cade_) reported from Harrogate, England

    Terrible service from @HSBC_UK unable to resolve an issue and calls cut off after being on hold. No response from online chat. Someone pleas recommend a new bank that actually looks after its customers please!!

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK I think we still can complain if the app is not working (the only banking app which is not working actually) so I don’t see your point at all. Beta or not beta

  • cazspivey Caroline Spivey (@cazspivey) reported from Gildersome, England

    Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

  • nicfrb Nicolás Frias (@nicfrb) reported from Leeds, England

    @Liberation2005 @iPoof @HSBC_UK Are you telling me that the bank and developers of THEIR APP aren’t responsables? Who I need to ask to update or fix HSBC UK App? They have a responsibility to provide a good service and a fully working app with or without beta.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • nickcurtis Nick Curtis (@nickcurtis) reported

    @HSBC_UK Am locked out of mobile/online banking, stuck in endless loop - phone messages refer me to website and vice versa. Can't unlock reloaded app as it requires secure code that I can only get through the app. Problems making payments on biz acct, chat not responding. Advise

  • Natz119 Natalie Woodford (@Natz119) reported

    @HSBC_UK does anyone man your phones? Tried got over 3 hours yesterday to get through, let see what today brings! Not a great experience for a new customer!

  • Ben21591102 Ben (@Ben21591102) reported

    @HSBC_UK as a HSBC Mortgage customer I am extremely disappointed in your lack of customer service. I have spent hours of stress trying to talk to someone in the mortgage team about my options only to be left on hold with no answers and no callback. Please can someone get in touch

  • HardenStance Patrick Donegan (@HardenStance) reported

    @HSBC_UK This is the second time in two weeks I've waited an hour - AN HOUR ! - to get through to customer services on the phone. Mind-bogglingly bad.

  • Natz119 Natalie Woodford (@Natz119) reported

    @HSBC_UK Well after 1.5 hours I have given up, really questioning my move to @HSBC, service is terrible. Even been waiting over an hour for a call back using that service

  • kathrynjwhite KitKat (@kathrynjwhite) reported

    @HSBC_UK I have been locked out of my online banking for a week, I have been trying to speak to someone for 4 days, it's appalling, I cannot access my money!

  • Ten4_ Ten4 (@Ten4_) reported

    @HSBC_UK No Improvement for customers👎Our local HSBC just been refurbished. There is now zero counter service; you are forced to use one of a plethora of HSBC machines. As for cash, you no longer accept or issue it; what a bank! For this they advise to go to a local Post Office.

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from Birmingham, England

    @enrubeyma @HSBC_UK I literally had the same problem yesterday. My question can’t be answered online and yet I never managed to get through on the phone after 40 mins yesterday. Painful.

  • KarenWilliams66 Karen Wiliams (@KarenWilliams66) reported from Sydney, State of New South Wales

    @HSBC_UK pls could you provide me with the ph no for a non hsbc customer calling from outside of the uk. The one on your website is for existing customers. Ty

  • AlexJive Alexander Kenneth Martin Douglas (@AlexJive) reported

    @HSBC_UK instead of spending millions advertising how you are the world’s local bank, how about hiring some staff and improving your customer services and actually BEING a local bank? twice on hold for over 30 mins and not spoke to anyone. #falseadvertising #tradedescriptions