HSBC status: access issues and outage reports

Problems in the last 24 hours in Darton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Darton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Darton, England

Latest outage, problems and issue reports in Darton and nearby locations:

• 
  Caroline Spivey (@cazspivey) reported 8 minutes ago from Gildersome, England

  Took my 9 year old daughter to the bank to withdraw some of HER savings to be told it’s not possible as the counter has closed down and you can’t transfer out of it! Madness @HSBC_UK she can’t access her own money without travelling to a town!

• 
  chris elliott (@chrissyell8) reported 20 minutes ago from Wakefield, England

  @HSBC_UK is there an issue with business phone banking as I’ve been on hold for hours over the last few days and need to urgently speak to someone about a payment?!

• 
  Craig Addy (@craigsaddy) reported 24 minutes ago from Huddersfield, England

  @mushoj8 @HSBC_UK The card has now been cancelled. The entire customer service experience with hsbc has been utterly shambolic.

• 
  Lauren Jayne (@Lauren_Jayne08) reported 30 minutes ago from Darton, England

  @HSBC_UK is your app down today??

• 
  Craig Addy (@craigsaddy) reported 31 minutes ago from Huddersfield, England

  @mushoj8 @HSBC_UK Exactly the same has happened to me too. I can’t do a balance transfer for a new credit card until I get online and they won’t send me login details. The phone team hung up twice. Bizarre. Please help me HSBC, you’re not responding to my DMs

• 
  Nicolás (@nicfrb) reported 32 minutes ago from Rothwell, England

  @helicopter_red @HSBC_UK The app is working on beta 7. Beta 8 has been launched yesterday, couldn’t check if it’s also working

• 
  robert wood (@wakeynumberone) reported 46 minutes ago from Wakefield, England

  @HSBC_UK @HSBC Disgusting you are closing the Wakefield branch of hsbc and saying you can get the same service at the post office!! I will now look at swapping to a bank that DOES have a branch in Wakefield. 😡

• 
  macbetinfo (@macbetinfo) reported 53 minutes ago from Huddersfield, England

  @HSBC_UK @Stonewallhousin Glad I left your **** bank 5yrs ago

• 
  ನಿರುತ್ತರ (@niruttaraVK) reported 56 minutes ago from Huddersfield, England

  Hello @HSBC_UK my banking app doesn’t work on ios16. Please help

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Fox (@stuartfoxmusic) reported 6 minutes ago

  @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.

• 
  Nathan (@nathanwilde83) reported 8 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

• 
  SP (@upsteve1) reported 10 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

• 
  Andrew Hill (@AndrewRHill7) reported 13 minutes ago

  @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

• 
  White Apathy (@fundcruncher) reported 14 minutes ago

  @HSBC_UK Please fix your android app - this is not helpful: Chat with us Something went wrong Sorry, there was a problem on our end (Code: 1007)

• 
  Zezuru King (@charlieplaya) reported 14 minutes ago

  @HSBC_UK This is one of the worst banks I have dealt with, no customer care at all, avoid opening an account with them especially Business account

• 
  𝚟𝚎𝚕𝚙𝚢𝚛𝚎 (@velpyre) reported 16 minutes ago

  @HSBC_UK funny though, the app works perfectly fine on my nintendo switch i modded to run android. the latest update has just completely broken the security check feature. it's all over the place

• 
  Jack Vaughn (@BigHairyJack) reported 21 minutes ago

  @HSBC_UK Having ordered a new secure key (the old one got deactivated for no good reason and couldn't be reactivated) I'm now told that it can take up to 7 working days to get to me. Leaving me 11 days without being able to access my account. I think it's time to switch bank.

• 
  Awenaio (@awenaio) reported 24 minutes ago

  @HSBC_UK HSBC has locked my account. Their customer services will not put me through to an agent. Their chat is incapable of helping with the problem. It means I have no access to my account, either online or by app. This can only be fraud. You cannot report fraud because the customer services number will not put you through to an agent. This is disgraceful.

• 
  Ian (@1an3) reported 25 minutes ago

  @HSBC_UK You misunderstand the issue - am I eligible or not?