Is HSBC down in Cardiff, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rhodri Gwyn Williams
(@Rhodri_Williams) reported
@HSBC_UK can you please fix your app? It’s been weeks if not months now
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the.fee.fairy
(@the_fee_fairy) reported
@HSBC_UK is there a problem with your app? I haven't touched the fingerprint ID and it's telling me 'too many attempts'.
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Monty
(@MontyTweeet) reported
@HSBC_UK The unexpected circumstance was that the staff member turned up to work at 9:36am, said "I don't care" when someone complained, was dressed in jeans & crocs, made me wait 40mins to be seen while she ate breakfast. Another customer told me they opened up late last Sat too.
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Carsten Otto 🌱 🔦💉💉
(@c_otto83) reported
@HSBC_UK So I can only cancel my account when there are available agents? As said before, please fix your FAQ and mention that form where it belongs, it doesn't help on Twitter.
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Kirsten Fletcher
(@KirstenFletch20) reported
@HSBC_UK the banking app is still not working - doesn’t even open. I am on ios 15 but nothing! Can’t even get a security code so I can use website. Any idea when it will work again? Thank you.
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Jose Manuel
(@hrjmldn) reported
@HSBC_UK Yeah, I would appreciate some help. I cannot believe it is this incredibly difficult to sep up online banking and a credit card. Incredibly poor.
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😷 Karen 🕷
(@karenstacey82) reported
@HSBC_UK The app keeps crashing with my updated IOS. This seems to be an on going issue for your app. Any timeframe as to when this might be resolved? Thanks
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Graham Flack
(@flackchap) reported
@HSBC_UK business site crash yet again help line overloaded. Security check an absolute joke.
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Anne Claypole
(@AnneClaypole1) reported
@HSBC_UK loyal customer of over 30 years absolutely appalled by your customer service today been on the phone over 3 hours passed around for an issue your app called - no apology, no resolution and no call back #TERRIBLE
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Nick Buckley MBE
(@NickBuckleyMBE) reported
@HSBC_UK What the hell does this have to do with a bank? How about you invest in your customer service, quicker phone service, less charges, tackle fraud.