Is HSBC down in Cardiff, Wales?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (21%)
-
Login (15%)
-
Withdrawals (3%)
-
Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
-
Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
-
Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
-
Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Angry Sian
(@Angry_Sian) reported
Nice to see @HSBC_UK working with homelessness. I bought their redundancy insurance years ago & nearly became homeless when @avivaplc refused to pay out on it. Still paying off the debt from that.
-
david bernard roger
(@fieryangel2) reported
@HSBC_UK How. About Islamophobia and your support for Israeli ethnic cleansing of Palestinians?
-
Andrew Macaulay
(@AndrewLMacaulay) reported
@HSBC_UK GIC Investment showing zero online/mobile. May be due to maintenance on Investment Centre, but no way to check as GIC closed Sat/Sun and online status shows no issues! If maintenance, should show message not zero balance and should be able to escalate to check situation.
-
Amy Wilson
(@AmuWilbot) reported
@HSBC_UK I have been mjsinformed twice that I will be able to have my closing certificate for my Help to Buy ISA printed in branch, meaning that I am now potentially going to miss out on our exhange date for our new flat as I can't send the paperwork. Unacceptable.
-
MR.KingCrypto
(@T80387100) reported
@HSBC_UK @Shelter Maybe help towards the cause of homelessness?!?!
-
kavsrn
(@kavsrn) reported
@HSBC_UK I cannot log on to my account and cannot at this time access a phone, can you give me an email address or can you ring me. I'll give you my number when you reply
-
Iqbal V Gandham
(@IqbalGandham) reported
Just seen an ad from @HSBC_UK about financial exclusion. Why do you not support crypto if that's an issue? They wouldn't need a bank account #unbankthebanked
-
kavsrn
(@kavsrn) reported
@HSBC_UK Yeah did that and was totally messed about for around 2 hours waiting and getting pushed from pillar to post. I've put a complaint in about your, at best, UNSATISFACTORY customer service. Utter garbage.
-
Jenna
(@Jenna21633662) reported
@HSBC @HSBC_UK been on the phone to have 16 minutes and spoken to 5 people. No one been able to help me. Beyond a joke
-
Greig Reid
(@GreigReid1) reported
@HSBC_UK Hopeless customer service. Endless wait times on the phone. No reply on chat.