Is HSBC down in Cardiff, Wales?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (48%)
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Login (16%)
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Transactions (15%)
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Website (15%)
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Transfer (6%)
Live Outage Map Near Cardiff, Wales
The most recent HSBC outage reports came from the following cities: Cardiff and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Website | |
| Caerphilly |
Login | |
| Tonypandy |
Mobile App | |
| Cardiff |
Mobile App | |
| Barry |
Transactions | |
| Cardiff |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Davies
(@Mikethebuilder2) reported
Update on the "caring business bank" that is @HSBC @HSBC_UK Finally after 2hrs on hold, a young lady answered, sorted the problem, she was great. Obviously more staff needed for manning the service that's advertised. Piss poor performance 🤬🤬
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Carly Burton
(@Carly1987) reported
@HSBC_UK I’ve raised a complaint and told to call to activate my telephone banking to activate my bank card. I can’t! That’s my complaint! So from tomorrow I have no access to any funds and school uniforms to buy and I need to feed my children.
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Claire
(@tjscott) reported
@HSBC_UK Thanks for the feedback, but I'm in a different region and any time I click the 'dont have my old device button' it gives a 'call us' message.. I'll have to sort it out some day, but this one is not HSBC_UK's problem
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Seán Seosamh Robertson 🇪🇺🇮🇪🏴
(@SeanLXIV) reported
Email from @HSBC_UK reducing, yet again, their interest rates on savings. There is absolutely no incentive to save now. 30 years a customer but now looking elsewhere. Next to zero interest. Zero customer loyalty
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Luke S
(@LukeS350) reported
@HSBC_UK I’m trying to set up a student bank account with you however I got an email saying my credit score is not high enough - I’ve never had a bank account before and don’t have a credit score, surely this is an error?
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Trickytaylors
(@trickytaylors) reported
Savings earning negligible interest. Inflation rising, pensions at best frozen, domestic fuel prices rising. So @HSBC_UK send me an email announcing an 80% reduction in ISA rates. We are not an island but we're not too customer friendly either.
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Paul King
(@RegKing9) reported
@HSBC_UK can you please explain to me how I can bank a cheque when my local branch is closed, the branch in the next town closes at 3pm and the app is only for cheques to £750? Lots of choice for a customer........ #pisspoorservice
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Sylvia Grahn
(@s_grahn) reported
@HSBC_UK trying to contact you for days now because online banking is still not working, just whirling wheel, DMs are not read, chat bot can't help. I need a person to talk to. What else can I do??? I'm abroad so no chance to go to a branch.
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Keepcalm
(@NoworneverC) reported
@HSBC_UK My mortgage application has been finally issued last week, but I was told by brokers and solicitors that there needs a 5 working day notice for funds release. Is that possible to shorten the notice period due to we have to complete and move asap? Thanks
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Expropriator Of Humanity
(@LottieOTootle) reported
@WhatTheTrans Ok this might be the push I need to move, can't justify being with a huge, evil bank guilty of laundering drug cartel money anyway. Can @HSBC_UK confirm that as a trans woman I will lose access to my account if my voice doesn't sound girly enough for your liking?