HSBC

Is HSBC down in Cardiff, Wales?

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The latest reports from users having issues in Cardiff come from postal codes CF11.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Cardiff, Wales 03/28/2024 09:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (14%)

    Website (14%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Cardiff, Wales

The most recent HSBC outage reports came from the following cities: Pontypridd, Cardiff and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Mobile App
United KingdomCardiff Transactions
United KingdomTonypandy Mobile App
United KingdomTonypandy Mobile App
United KingdomCardiff Mobile App
United KingdomNewport Transactions

Community Discussion

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HSBC Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Waelelquesni Wael Ali (@Waelelquesni) reported

    @HSBC_UK been a HSBC customer since 2009. Received a letter today giving me a less than 2 month notice to close my account and the team are unable to give a reason why. They also expect me to pay my credit card within 2 months which of course will result in financial hardship 1-2

  • SoulBig Kaboclo.Marcca (@SoulBig) reported

    @kelly99115 @avanipierce @HSBC_UK Hi, i just have the same problem. Did u find out about it?

  • PeachesSchAlien Petra von Schalien (@PeachesSchAlien) reported

    @ginamartinuk @HSBC_UK Ugh horrific! And they have been an absolutely awful bank from a customer service / support / financial options POV too. This is the straw, will be leaving as well @HSBC_UK

  • TalkInGrey Talk In Grey (@TalkInGrey) reported

    @HSBC_UK sitting on my international transfer for 14 days.. feelin good about yourselves? Worst customer service ever! please look up the word “escalation” I don’t think you know the meaning

  • feelbugger Greg 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@feelbugger) reported

    @HSBC_UK can actually get ******. Why is it so difficult to reset log in details and set up mobile banking app? Why do I need a memorable question, 12 security questions, digital secure keys, 67 security codes, 23 super secret passwords? And then I can't reset when I phone up!

  • JakartaCharbo Jakarta Charbo (@JakartaCharbo) reported

    @ginamartinuk @HSBC_UK *also, you have **** customer service

  • anthonyy8s Anthony Yates (@anthonyy8s) reported

    @HSBC_UK disgusting behaviour tonight by hsbc... shocking service and little to no thought for customer satisfaction.. take your business elsewhere I’d say

  • Areyonga Penny Millarman (@Areyonga) reported

    @HSBC_UK I am having problems because this phone has a UK number because i normally live there but am away. My son could call OK so i will try at 5am our time tomorrow. This is a nightmare!

  • Areyonga Penny Millarman (@Areyonga) reported

    @HSBC_UK @sarahjilani Help! I am in St Lucia trying to call that 0345 number to finish resetting my security details. How do I call on my iPhone? Frustrated!

  • ukneetas Anita werrett (@ukneetas) reported

    @HSBC_UK please help my neighbour. She has just told us she was scammed today by somebody claiming to be from microsoft. She was full time carer for her ex husband who had dementia, they have taken her savings which she was surviving on as she lost her job 💔