Is HSBC down in Cardiff, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer deery
(@jennifer_deery) reported
@HSBC @HSBC_UK seriously need to wise up!! Must be the fifth phone call to try and sort out card issues and their pathetic customer service agents just hang up or don’t know how to do their job !! No email or live chat either and takes 45 mins to even answer the phone 😡😡😡😡😡
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Great Briton
(@Great_Briton_I) reported
@HSBC_UK Banks want money. No bank will ever help anyone as a charity, but only for profit. Therefore we must conclude that this is part of the Great Reset programme of looking for people who want to hand over their assets, own nothing, and be happy.
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Adam Hughes
(@ahughes957) reported
@HSBC_UK Stop messing with customers who are unable to install your terrible banking app on their phones. That means allow mobile OTPs and provide new Security Cards and stop pretending you can't do so because of 'technical issues'!
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Melissa Jordan
(@melissacreate15) reported
@EveAinsworth @HSBC_UK Try branch again or another one. They should be able to help put you through to someone on the phone whilst you are there.
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Eve Ainsworth
(@EveAinsworth) reported
Another problem with the mortgage situation is that you can no longer speak to your bank! I tried to go to branch @HSBC_UK and was told that they had no one I could speak to. The phones are busy. I don’t want to do this scary stuff online. I want to speak to a human! #mortgages
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TwitOne
(@twitwacivist) reported
@Noisyspace @HSBC_UK A friend is in the same position. She made an appointment at the nearest open branch (was ten mins, now an hour away!) & on arrival was told the person involved was off and there were no other appointments so she could wait “a few hours.” She needs access to her account!!
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David Venters
(@VentersGaming) reported
having severe problems with this otp extra security the banks have put on , im actually thinking going back to shopping in person and not buying anything online anymore @Iromg @HSBC_UK
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Rob Foy
(@foyrob) reported
@HSBC_UK Since there is no other way of contacting you, those people cannot get the help afforded to others who do not suffer such disabilities.
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Natalie Hearn
(@NatalieBarfoot) reported
@HSBC_UK I’ve asked for help in the past and was told that you won’t be able to help and see if a family member could help out
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Thraxar
(@thraxar) reported
@HSBC_UK Been stuck on hold to you for nearly an hour - Have you considered employing and training more staff to help answer the phones?