Is HSBC down in Cardiff, Wales?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF11.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Website (15%)
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Login (15%)
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Transactions (13%)
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Transfer (2%)
Live Outage Map Near Cardiff, Wales
The most recent HSBC outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Transactions | |
| Cardiff |
Website | |
| Caerphilly |
Login | |
| Tonypandy |
Mobile App | |
| Cardiff |
Mobile App | |
| Barry |
Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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DJ_CryptoRick
(@DCryptorick) reported
@HSBC_UK My card has just been declined at a shop. On trying to access the HSBC app on my phone I'm told there is a system failure, and on calling HSBC Premier Centre I'm told the service is unavailable. What is the problem and when will it be fixed? Thanks
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Mark Smith
(@markrobbiecharl) reported
@HSBC_UK please help!! HSBC have frozen my account as they wrongly believed there was fraud being committed on the account. I have spent hours on the phone to your customer services but am getting nowhere. My account is still blocked. I am at my wits end!!!! Please help...
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pauli
(@pauli_z) reported
@HSBC_UK hi do you have any issues with mobile app? I am trying to log in, and I am getting a message #try again#system error
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Jacob Martin
(@JacobMa55679034) reported
@HSBC_UK I cannot log onto internet banking, nor use mobile banking. Is this a widespread problem?
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Graham King
(@HeadBoltz) reported
@HSBC_UK My card has been turned down twice by different businesses. Seems there are many others in the UK and Mexico experiencing the same issue. Explain now
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HA_Plays
(@ali_ali12343) reported
@HSBC_UK system error on mobile banking when trying to login. Is this an outage or is it just me?
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Dave
(@MTFC18) reported
@dace_pune @HSBC_UK Mines down too
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Diane Marchant
(@finleymarchant) reported
@HSBC_UK hello. My app keeps failing. Is it just me or is there a problem for everyone?
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Melissa Taylor
(@melcreative0917) reported
@HSBC_UK is the app and website down?
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Dave Moorcroft
(@d_moorcroft) reported
@HSBC_UK trying to log into my business accounts and not showing any info. Website says no issues. Please advise asap