Is HSBC down in Cardiff, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (46%)
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Transactions (20%)
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Login (13%)
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Website (11%)
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Transfer (9%)
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Withdrawals (1%)
Live Outage Map Near Cardiff, Wales
The most recent HSBC outage reports came from the following cities: Caerphilly, Tonypandy and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Login | |
| Tonypandy |
Mobile App | |
| Cardiff |
Mobile App | |
| Barry |
Transactions | |
| Cardiff |
Mobile App | |
| Pontypridd |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Tarrant
(@PaulineTarrant) reported
@HSBC_UK I wonder how much HSBC does really ‘care’ bearing in mind I emailed a couple of weeks ago and haven’t heard a word from anyone. I had some awesome customer experiences in the UK recently-HSBC is a standout for all the wrong reasons! Why can’t we speak to a human who can help us?
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Steve Hunt
(@cyc1one1000) reported
@HSBC_UK issues paying in a cheque using your android app. Tells me that the deposit amount can't be zero... I've entered an amount, it matches the image taken. Is it the blank rear of the cheque that's a problem?
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Veronica van Heyningen 💙🇪🇺🌹🇺🇦
(@vvheye) reported
@wmarybeard @HSBC_UK Yes, you are right. Getting to the post office can be impossible to fit in.
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Matthew ****
(@matches62) reported
@HSBC_UK I have and nothing has happened! Surely in todays technological age, a simple issue of a bank having crap systems that f@*ks off its customers repeatedly can be resolved within 6 hours?? #crapcustomerservice
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Simon Mitchell
(@mitchellsx) reported
@HSBC_UK @beanie_0 @HSBC_UK how can you say that your working on a hard fix? When clearly your just going to make it work when the official release of iOS 16.
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Fern Ingham
(@matthew12480) reported
@HSBC_UK my app on my mobile keeps crashing every time I try go on it, please can you help as I can’t log in online now either as I can’t generate a security code
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*iStandWith…*
(@iPoof) reported
@HSBC_UK That’s not acceptable really I’m afraid (this problem doesn’t affect me but it’s affecting thousands of people at moment) You need to speak with your superiors and app development team and get a date when this is going to be resolved. They are working to a deadline. What is that?
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i_am_khan
(@engrumerkhan) reported
@HSBC_UK Thanks and secondly, is it possible that after opening an account can you send my debit card to Pakistan or any other address which I provided you for shipment in the UK or can I access it digitally?
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Matthew ****
(@matches62) reported
Oh @HSBC_UK you really are a bunch of incompetent bumbling idiots! Time to look for a bank that actually knows how to provide customer service. I get the same issue every month with a payment I make every month. #crapbanks #crapcustomerservice #hsbc
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Semi-pro Dog Wrangler
(@ben8020) reported
from
Willingdon, England
@HSBC_UK shockingly poor customer service. When fraud attempts happen it’s you who should be helping us, protecting your customers. We’ve banked with you for 30yrs, but it’s a no brainier, we change banks.