Is HSBC down in Cardiff, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Clarke 🐝
(@eddieclarke96) reported
@HSBC_UK @Matthew45818773 There’s no reason why you can’t update the app now to support customers #hsbc Nearly all other banks have done
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Nooruzzaman Mohammed نورالزماں محمّد
(@rahbarnoor) reported
@HSBC_UK most pathetic banking service received till date. After 6 years with HSBC, guess its time to change my banker.
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Neil Brand 🇺🇦
(@NeilKBrand) reported
@HSBC_UK phone bank answers but is muted - any problem there?
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Tim Luxford
(@buzzin77) reported
Awful service from @HSBC_UK. Tried to open an account for my son as they stated this would take “minutes”. It’s been 48,960 mins so far and still no account. Every time I try and speak to someone (phone or website), I’m cut off. #timetochangebanks
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Joe Kennison
(@Joekennison) reported
@HSBC_UK @bat1150gs Would love to get this sorted as I can’t even login to the web, as it requires the digital key from the app
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Intensive Gassing about Books
(@AboutGassing) reported
@Kay_29 @HSBC_UK So irritating - keep being told the mortgage hub is working yet it very clearly isn’t as no matter what time of day or browser used the attempt times out every single time!
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Ron 🤡
(@evertonron) reported
@HSBC_UK Literally all I need is a customer service email address why is that so hard for you
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Iain (Owdo) Wright
(@mr_starboard) reported
from
Mosstodloch, Scotland
@HSBC_UK Can someone please reply to my DM from a few days ago? Still waiting for my telephone security code for new account. Been waiting two weeks now!? Cannot access online banking until I have it.
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Kirsty Vadon
(@Kay_29) reported
@hsbc_uk I'm trying to sort out remortgaging online but can't get past the first step after logging into the mortgage hub. I read the document, click continue, turn after a minute it says "we are unable to connect to the mortgage service". Can you advise?