Is HSBC down in Cardiff, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Cardiff, Wales
The most recent HSBC outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Transfer | |
| Pontyclun |
Website | |
| Cardiff |
Mobile App | |
| Weston-super-Mare |
Mobile App | |
| Cardiff |
Transactions | |
| Cardiff |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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David Walker
(@DavidWa59666420) reported
@HSBC_UK Your Banking App is saying to many uses of fingerprint every time you try and use it. Have to login manually just started today.
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Mark McDermott
(@fitnessdotshots) reported
@HSBC_UK hi there, I’m currently out of the UK but my Secure card for online banking isn’t working for me to log on to my account is there a way around this please? I tried calling but didn’t get an answer
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GelCassy
(@GelCassy) reported
@HSBC_UK good morning, your app on iPhone 6s has not been working for weeks now. Phone is updated, app is updated, it was uninstalled it and re-installed it and still not working
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Kieron Willans
(@Bluefox63) reported
@HSBC_UK I had to use your telephone banking service this morning. Nothing urgent, but I didn't have too long to wait to be put through to an advisor. The lady in question dealt with my request in a friendly and efficient manner, thank you.
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K. ✨
(@vanKalen_) reported
@maskaradebanna1 @fuqpiq @HSBC_UK Anti gay sounds a lot like you love **** and have struggled to come to terms with that. I’m here to tell you it’s ok. Embrace that urge. We support you
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Kristian Kyvik
(@kkyvik) reported
Hi @HSBC_UK, just checked and it seems to be still down. It was working fine yesterday morning.
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♡kelly♡ ☃️
(@kellythe1st) reported
@HSBC_UK quite obnoxious. I thought this pride **** only just ended a few months ago?
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Malik Abdulrehman
(@Rehmanmalik_2) reported
@HSBC_UK hello . My mobile banking keeps crashing at log in . I am using iPhone 6splus with iOS 15 . Please advise
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Nat
(@nataleeeee1) reported
@HSBC_UK hi how do i complain r.e shocking customer service online and lies from agents?
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Jason Kneen
(@jasonkneen) reported
@HSBC_UK On the phone with them now — was told it was Apple which is impossible — had just added another HSBC debit card fine. Your app only lets you use the add to wallet ONCE for either phone or watch which is nuts.