Is HSBC down in Cardiff, Wales?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (59%)
-
Website (25%)
-
Login (9%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map Near Cardiff, Wales
The most recent HSBC outage reports came from the following cities: Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Transfer | |
| Pontyclun |
Website | |
| Cardiff |
Mobile App | |
| Weston-super-Mare |
Mobile App | |
| Cardiff |
Transactions | |
| Cardiff |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
-
Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK @EmmaRaducanu I have such atrocious experiences with HSBC. I feel I must warn others that I have found it's service absolutely abysmal. Please consider other financial services.
-
Russell Garner
(@rgarner) reported
@HSBC_UK If you're sticking a JWT expiry constant in front of people and asking people to quote that in a reply to a support desk after making them go through your "enter the last four digits of the sort code and the amount including pence to get an OTP" dance you need better UXers.
-
Joshy.
(@Jossshhhy) reported
@HSBC_UK is the new iOS 16 beta supported, if not why is this the case since other banking apps do not have this issue. Thank you.
-
Roual Galloway
(@5767production) reported
@HSBC_UK To be fair Steve this is an open forum. This morning all I needed to do is speak with one of your customer services team about a transaction. Now I have to go through a series of pointless options before I can speak with a human. Yours a mr disgruntled
-
Sophie Irv
(@IrvSophie) reported
@HSBC_UK Am I able to go into a branch to dispute a payment in person? I’m struggling immensely to do this via the customer service line and I’m getting nowhere. They also told methey couldn’t dispute until 120 AFTER the payment, which is not correct? Thanks
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
-
Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
-
anastasija
(@nastasijamille) reported
@HSBC_UK I couldn`t cash out cheque as it says `A/C Payee Only` on it, but agent wasn`t helpful at all and told me to simply call company who issued a cheque. The company which issued a cheque assured there`s no issues from their side and I have to reach out the bank again ...
-
daljit virdee
(@deej2639) reported
@HSBC_UK why is it that I can’t transfer funds from my own account , online banking can’t help , asks to go to branch and can’t make appointment, turn up at branch , could be one to two hours wait or come later . Surely this can be made a lot less time consuming and frustrating
-
Sam Clark
(@sambakey) reported
Anyone else having problems with the @HSBC_UK app. Trying to make a payment to someone and getting all kinds of randon error messages