Is HSBC down in Cardiff, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Adreena Winters
(@adreena_winters) reported
@ViktoriaQuinn @HSBC_UK @StarlingBank I don’t think publicly. I was refused a business account with them. My finances are in good shape so no reason for it other than my industry I assume. Monzo also closed my business account. So I’d avoid them too. I’ve never had issues with high street banks so far
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Simon 'Robertsey' Roberts
(@simonro11487527) reported
@HSBC_UK thanks for cancelling parts of my ‘Orchard’ account …..after we agreed (via the call centre) you wouldn’t …..I now await the outcome of my complaint (that’ll take over a week to answer…unreal!!) Very disappointed 30Y plus customer!! 🤬
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Toan Hoang
(@thoang1000) reported
Looking at the @Cashplus Twitter feed, it appears that I am not the only one struggling with this problem. For context, @HSBC_UK were able to unblocked my personal account immediately using my voice verfication. What stone aged process is at Cashplus is anyone's guess.
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ana gic ....Actor & Filmmaker
(@anagicphoto) reported
@HSBC_UK , I am Profoundly dyslexic. And I tried to make a claim Regarding holiday insurance. And I realised that there was so much paperwork Which I had to read and write and I realised and I realised that this service was not accessible to me With my disability
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ana gic ....Actor & Filmmaker
(@anagicphoto) reported
@HSBC_UK so Could not make a claim and realise and realised I'd been paying Insurance that I could not . So can I please have the money back I have paying monthly, For the insurance as this service is not accessible to me
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Biju Gopinath
(@BijuGopinat) reported
@HSBC_UK trying to do a mortgage application, but your site doesn't acknowledge that people have more than one word in their surname. Is it a major thing to fix in your software?
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UJ JAGS
(@ujagga12) reported
@HSBC_UK you as a bank are a JOKE Simple banking queries you’re unable to resolve . There is a serious issue with your process. As a premier customer we are having no help from your customer services team , you messed up my ISA Transfer last year and now same issue with my wife
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dlhno1
(@dlhno1) reported
@HSBC_UK your counter services in central London are total ****! Queues are always too long and the distance from to another is too far!
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mackson wakama
(@WakamaMackson) reported
@HSBC_UK Hi, is your mobile app down? I keep getting a message "sorry, something went wrong. Please try again later."
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Distrbution Alpha
(@Dist_Alpha) reported
@HSBC_UK 2hrs of phones calls, 1 of which waiting to speak to someone. 20 mins of online chat. And still, no one is able to explain why my business debit card is blocked or has unblocked it. Why should anyone have a business account with you with such shoddy service?