Is HSBC down in Cardiff, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Whittaker
(@MarkWhi69169436) reported
@Percy796322501 @HSBC_UK @WhichUK Try 3 years they contacted me for a redress of DCC, only to lie, defraud me. I will continue to fight, till my last breath. Hfc/restons anyone out there with problems??????
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Mark Whittaker
(@MarkWhi69169436) reported
@michaeljcbrooks @HSBC_UK HSBC lie! that's terrible...
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Dr Amir Hamid
(@DrAmirHamid) reported
@HSBC_UK are you branches just for decoration? No service in branch and 4 weeks for a telephone appointment. After more than 30 years as a customer it's time to change my bank
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fur_ball@live.co.uk
(@furballlivecou1) reported
@HSBC_UK spent over 3 hours trying to sort out a payment . Spoke to customer services after 25 minutes and got chopped off. Not happy
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Nathaniel T B
(@Meticulous_esq) reported
@HSBC_UK Hi there, I’m not a customer but I’ve found one of your customers Debit card. What would you like me to do with it?
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Dizzy Bluestone
(@dizzybluestone) reported
@mouthwaite @HSBC_UK Just had trouble with them myself today for the third time after 30y of banking with them and never even having gone overdrawn once, ever. It seems I am not a valued customer. They tried to tell me it was up to them if I could use my own money to buy a car.... done and dusted.
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Emma Hone
(@EmmaHone1) reported
@HSBC_UK 2 hours 23 minutes on hold to Business Banking (issue remains unresolved). This “service” costs £60 per year. “Cos COVID” is no longer flying as an excuse.
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Leonardo
(@Leonardo280688) reported
Hi, could you please help me? I am still waiting for a call from the fraud department. The arranged a time slot but never called me back. @HSBC_UK
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Andy Offer
(@offer_andy) reported
@HSBC_UK yet again you don’t reply. I can’t call you, your chat bots are overwhelmed. Maybe, just maybe you need more staff? I’m supposed to be the customer here and I need an appointment but I simply cannot contact you??
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Osman
(@Somoa12) reported
@HSBC_UK Hi’ Joseph, I have read it but it’s still showing unread notifications. I deleted the app and redownloaded it. Unfortunately now i need to reset my telephone banking 🥲 to login into the app without the token.