HSBC

Is HSBC down in Trethomas, Caerphilly County Borough, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Trethomas, Caerphilly County Borough, Wales 01/31/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (19%)

    Transactions (19%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent HSBC outage reports came from the following cities: Caerphilly, Tonypandy and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Login
United KingdomTonypandy Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Mobile App
United KingdomPontypridd Mobile App
United KingdomCardiff Mobile App

Community Discussion

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HSBC Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • i_am_millski Ben Miller (@i_am_millski) reported from Pontypool, Wales

    Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • BBeyondmagazine B Beyond magazine (@BBeyondmagazine) reported

    @HSBC_UK astoundingly, unbelievably poor service No service, in fact. No wonder #banking has gone all digital. High street #banks are dead. As is their phone-in service

  • Rhian7195 Rhian Rees (@Rhian7195) reported

    @HSBC @HSBC_UK I am still waiting on a replacement cheque that was apparently sent over a month ago for a charity account I had with yourself for over £1800! That you wrote out in the wrong name originally in October Absolutely awful customer service

  • BennisonA Andrew Bennison (@BennisonA) reported

    @HSBC_UK I'm having real problems accessing the Mobile Banking App on my Android 11 phone. The app keeps restarting when attempting to sign in. I have tried uninstalling and reinstalling bit no luck any ideas?

  • Matthew_Petrie Matthew Petrie (@Matthew_Petrie) reported

    Been on hold to @HSBC_UK Business for over 3 hours! (Still on hold) Rang for 2 hours yesterday and gave up. We pay for a business account and cannot access commercial card statements older than 6months without calling them. Absolutely ridiculous. Considering moving bank...

  • jen725 jen725 (@jen725) reported

    Has anyone else with @HSBC_UK had issues with @AmazonHelp since the credit card thing - my debit card keeps getting refused! No idea how to fix this

  • stephrach4 Steph RGN RSCN (@stephrach4) reported

    @HSBC_UK been on hold for 45 minutes!! Is this an acceptable service #businessbanking

  • Richy52787692 Richy Cuddles (@Richy52787692) reported

    @HSBC_UK @nationaltrust Why do you invest in fossil fuels? Do you still launder money as I have billions I need to keep away from the UK tax payer, can you help?

  • FutureStylesTV FutureStyles ➐ (@FutureStylesTV) reported

    @barkey1988 @HSBC_UK It’s 2021. The age of digital financial revolution. You have no excuse to put up with this bad service. Move your business elsewhere or go crypto.

  • jeffers_71 Mark (@jeffers_71) reported

    @HSBC_UK Absolute joke, lunchtime and 1 person serving at your Hitchin branch. Time to look for better service somewhere else I think.

  • Rhian7195 Rhian Rees (@Rhian7195) reported

    @HSBC @HSBC_UK Awful customer service! I am still waiting on a replacement cheque of £1800 when you closed my charity account & wrote a cheque out in the wrong name in October. I have been told the cheque was sent over a month ago, I’ve been to branch and I’ve rung multiple times