HSBC

Is HSBC down in Trethomas, Caerphilly County Borough, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Trethomas, Caerphilly County Borough, Wales 05/10/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (16%)

    Website (16%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent HSBC outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Transactions
United KingdomCardiff Website
United KingdomCaerphilly Login
United KingdomTonypandy Mobile App
United KingdomCardiff Mobile App
United KingdomCardiff Mobile App

Community Discussion

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HSBC Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • i_am_millski Ben Miller (@i_am_millski) reported from Pontypool, Wales

    Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • CarolineDavies Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • rth3012 R Thomas-Hewartson (@rth3012) reported from Usk, Wales

    @HSBC_UK I’m trying to sort out a child trust fund … this is a personal banking issue, not business!

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_jamieson_ ♡ Anna ♡ (@anna_jamieson_) reported

    @HSBC_UK @Sorrowly My app doesn’t work, it shows the “API_103” error code.

  • paulbds Paul Leach #Stay Home Stay Well (@paulbds) reported

    @claireW2023 @HSBC_UK @HSBC Ah, thought it was just me. Web site does not mention any issues

  • Samanth13845222 Samantha Farrell (@Samanth13845222) reported

    @HSBC_UK Same problem again now!!!!! 😡

  • mental_reggie Barney Rubble (@mental_reggie) reported

    @HSBC_UK App and website both down #yetagain Was ok for 36 hours though to be fair.

  • acidletters_ Potato (@acidletters_) reported

    @HSBC_UK API_103 error message again can’t see anything on the app give me a break 😭

  • bethgribbo Beth Gribbin (@bethgribbo) reported

    @HSBC_UK why is your app not working? Any updates?

  • KokabKader 🇵🇸kokab kader🇵🇸 (@KokabKader) reported

    @HSBC_UK My app is down again I can login as normal but when I select the account I want to view it comes up with an error message so I can't view transactions

  • Andy95176763 Andy (@Andy95176763) reported

    @HSBC_UK Online banking not working

  • AdamDavidWright Adam David Wright (@AdamDavidWright) reported

    @HSBC_UK down again!! I would like to use my money when I choose to!!

  • CharlieSay_ Charlie Say (@CharlieSay_) reported

    @HSBC_UK @hsbc broken again for the second time in a week? How the heck do I pay for things?