Is HSBC down in Trethomas, Caerphilly County Borough, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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DANIEL LEWIS
(@DLphotographer) reported
@HSBC_UK Very disappointed with the call back option on your business customer services line - the call back came, but I then got readmitted to the queue!!! I give up!!
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK You may appreciate the inconvenience but your bosses don't. Could you please explain what logging the issue would actually achieve please? I mean for the customers like me. Will it reopen my branches previous facilities & services? Or does it just make your KPI etc look good?
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Future State
(@Future__State) reported
@HSBC_UK @tom_aspaul The reality is HSBC has deeply negative virtues and the vacuous virtuous signalling by its faceless marketing department is designed to mask the support of the authoritarian and dehumanising regime in China.
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Isla
(@aLazyrider) reported
@Auroradobro @HSBC_UK See if they respond to your tweets tomorrow. If they don't repay your loyalty with some basic customer service then would seriously consider, at least when you can, changing banks.
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Fiona Thomas 3.5%
(@FionaThomas1) reported
@HSBC_UK Didn't find that. Didn't get my issue resolved so I ended up emailing the CEOs office. Someone called Stuart something. Hopefully my issue can be sorted through that avenue.
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Cormac Henry
(@spiderbaby75) reported
Hey @HSBC_UK my app has been crashing at login for weeks now. It worked once or twice but doesn’t seem to work at all now. My secure key runs from this device (iOS 14) so I can’t use it anywhere. I need it. I’ve seen it’s happening a lot. Can you pull your finger out!
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alison lones
(@alisonlones) reported
@HSBC_UK totally losing will to live! This really is not acceptable! Constant account errors and inability to contact anyone! #poorcustomerservice
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alison lones
(@alisonlones) reported
@HSBC_UK can we invoice customer wait times? Like you do bank charges for our accounts???
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alistair macpherson
(@alwildcat) reported
@HSBC_UK Hello HSBC - HOW does our business get your attention so we can access our account ? We wait an hour for someone who never answers our call , we email , we message , you even closed our local branch , but absolutely ZERO response! PLEASE advise urgently!
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becky
(@beckdeep_) reported
@HSBC_UK my credit card has completely disappeared from my online banking… please help