Is HSBC down in Trethomas, Caerphilly County Borough, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Steph RGN RSCN
(@stephrach4) reported
@HSBC_UK been on hold for 45 minutes!! Is this an acceptable service #businessbanking
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Rhian Rees
(@Rhian7195) reported
@HSBC @HSBC_UK I am still waiting on a replacement cheque that was apparently sent over a month ago for a charity account I had with yourself for over £1800! That you wrote out in the wrong name originally in October Absolutely awful customer service
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Jasneet Samrai
(@JasneetSamrai) reported
@HSBC_UK my mobile banking app isn’t letting me move money between accounts or to other payees? Is there anybody who could help me with sorting it- my local branch isn’t open until Monday and I need to pull money from my savings urgently.
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Christopher Anton
(@GBRChris_A) reported
@brixtonkate Our club accounts have had loads of problems with @HSBC_UK asking loads of intrusive and irrelevant questions. They have not being been in the least bit helpful and at one joint just closing down our deposit account on a whim. So if definitely avoid them
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Georgina
(@gina1_x) reported
@HSBC_UK My credit card is also with HSBC! I will call up customer services. Thanks
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jen725
(@jen725) reported
Has anyone else with @HSBC_UK had issues with @AmazonHelp since the credit card thing - my debit card keeps getting refused! No idea how to fix this
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touchéturtle
(@BrownBread67) reported
@HSBC_UK I cannot access my account from the App and therefore cannot access online at all - help!
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Matthew Petrie
(@Matthew_Petrie) reported
Been on hold to @HSBC_UK Business for over 3 hours! (Still on hold) Rang for 2 hours yesterday and gave up. We pay for a business account and cannot access commercial card statements older than 6months without calling them. Absolutely ridiculous. Considering moving bank...
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Richard Maunder
(@rjm101163aux) reported
@HSBC_UK @ChangePlease But it was HSBC bank who let me down just because of the type of work I do ???????????
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Lightning Services
(@HarleyTales) reported
@HSBC_UK saga latest "DM us for help 8am-8pm" Almost 6 & 1/2 hours and no response to my help request. Email info request received in response to public posting & responded to. 5 & 1/2 hours later not even an acknowledgement. Disappointed is an understatement. #Shameful