Is HSBC down in Trethomas, Caerphilly County Borough, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Spencer Williams • F**k Work Let’s Play
(@johnsw) reported
@HSBC_UK Yesterday I called to get help to make an online purchase and went through 4 levels of menu and entered 20 different digits to identify and then finally got told you’re closed and the line goes *click*
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Mark Byrne
(@byrnemark_j) reported
@HSBC_UK Hi HSBC, got a call security call last Friday. Couldn't hear the person who called me - asked them to call me back so I verify transfer. Rather than do that they disabled my mobile app. Now on the phone trying to get app access but been hung up on. REALLY!
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DaddysSpecialTreat
(@Nordicblockhead) reported
@HSBC_UK when is your app going to work again? It's been down for more than 24hrs now!
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DaddysSpecialTreat
(@Nordicblockhead) reported
@HSBC_UK Huawei p30 pro (android), was working until yday. Keeps saying service is unavailable&to try later
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Joshua Solomon
(@JoshuaS87810426) reported
It could be the case that the wife of the Chairman of the Board @HSBC_UK has been 'working' in the Bromley High Street Branch for the purposes of deflecting any more interest in the activities on the site and to instruct staff how to guide customer through criminal acts @BBC @ITV
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mateox
(@mateox65099347) reported
@HSBC_UK when do you plan on adding ios16 support???
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Matthew Broadhead
(@chongma) reported
@HSBC_UK hi, I'm on Android and the app crashes every time I try to log in. I cleared the data and cache but it still doesn't work. I even removed and reinstalled.
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𝕲𝖊𝖗𝖙𝖎𝖊𝖌𝖚𝖒𝖉𝖗𝖔𝖕
(@Gertiegumdrop) reported
@HSBC_UK is there an issue with the app today?
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John Spencer Williams • F**k Work Let’s Play
(@johnsw) reported
@HSBC_UK I currently can’t make any purchases online with my business card because I am told you don’t have my phone number for verification. I phoned and gave you my number that you already have. Still can’t purchase and phone support told me it must be the vendor’s fault (ie Amazon)
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Matthew Broadhead
(@chongma) reported
@HSBC_UK Thanks for the quick reply. It started working again after I had sent the message.