Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (51%)
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Transactions (16%)
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Website (15%)
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Login (14%)
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Transfer (4%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent HSBC outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Website | |
| Caerphilly |
Login | |
| Tonypandy |
Mobile App | |
| Cardiff |
Mobile App | |
| Cardiff |
Mobile App | |
| Pontypridd |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Naz
(@hackney4mum) reported
@HSBC_UK awful customer service. Tried to open an account for my daughter 3/12/21,submitted evidence/id online twice and took into a branch once.Still no account and no correspondence. Chat function is absolutely useless,phoned and gave up after a 45 mins wait
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colin
(@denimcanadian) reported
@HSBC @HSBC_UK @GCHWorkplaces You’ve robbed me of my closed savings account balance. Customer service will not help. #scammers #hsbc
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Ian
(@cartwrightian) reported
@HSBC_UK @LewisWi06706681 At the very least please publish an indicative timeline, for example will this be week or months? That way customers impacted by this issue can make an informed decision on whether to stay with you or move to one of the many banks who have working apps on these phones. Thanks!
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Brian Wernham 🔶 #FBPPR
(@BrianUkulele) reported
@ZodiacChris @HSBC_UK Had to go into a branch today to get physical device because the HSBC app is still not working on latest version of Android on my Google Pixel phone Problem with the debit card. I have to phone up to get it fixed I've already opened Starling business account and I am delighted
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David
(@davidaak1991) reported
@HSBC_UK your mobile app isn't working on my pixel 6 (won't allow me to download it) and I can't login to online banking because it is asking for a security code from the app. What am I supposed to do?
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Simon Black
(@Simon_J_Black) reported
@HSBC_UK I need to set up a bank account for a junior rugby team. What account should I select on your website for this?
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Hel’s Bells Ⓥ
(@MillyMoons1) reported
@HSBC_UK just want to put it out there how crap this bank has been dealing with my complaint. Been a customer 34 years & I’m leaving. You don’t give a stuff about your customers. 🤛🏻 #HSBC #customerexperience #customersupport
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Mark Muddimer
(@4d8f1f7258b044d) reported
@m8_nvm @HSBC_UK So still not fix date on this. Seriously considering the financial incentives being offered by competitors now. I'm guessing there are a few #GooglePixel6 customers thinking the same now so how about incentives to stop us moving?
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Alaa Hamade
(@AlaaHamade) reported
@HSBC_UAE Anything? @HSBC_UAE ? Can you at least acknowledge the problem and let me know if there is a fix coming? I can see that @HSBC_UK has acknowledged it. Why can't you?
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Marley Xavier
(@MarleyXavier) reported
@HSBC_UK I’ve been on hold for a total of 8 hours this past week & have not got through to one person. Still on hold as we speak. Went into a branch 2 days ago 4 help and was promised I would receive a callback, still nothing. the worst customer experience I’ve ever experienced