HSBC

Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 10/20/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (21%)

    Website (21%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • daf_lewis_ 𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daf_lewis_) reported from Bridgend, Wales

    @firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • annie_knowsbest Anna Blewett (@annie_knowsbest) reported

    @HSBC_UK My partner has applied to switch our joint mortgage rate via the Mortgage hub on the website, logged in as himself. How do I co-approve it? Where do I have to look? Was expecting a pop-up on my dashboard in in my messages...

  • MaiaBug2010 ♿️🇵🇸💙⬛🔸🏳️‍🌈🕸️⚫️MaiaB (@MaiaBug2010) reported

    Anyone else having problems signing into @HSBC_UK today? Driving me nuts

  • mbanjec chaminuka mbanje (@mbanjec) reported

    @HSBC_UK PLease help me find where my Money is. I have the Transaction details with me. What email address should i send them to

  • FranBullen FranBullen (@FranBullen) reported

    @HSBC_UK having the worst time ever with banking customer service. Thank you HSBC, after 20 years a customer I’m off. You’re useless!!

  • sweostor Brabble (@sweostor) reported

    @HSBC_UK is your telephone banking working? I need to speak to an agent but each time I try, 40 mins wait then have to give up!

  • 12stringsolo parlet scimpernel (@12stringsolo) reported

    @HSBC_UK trying to book an appointment. Website says phone the bank on number xxxx. Phone service says go to website!! Currently waiting to discuss my "answer" with an agent. Brilliant!! If you can manage an appointment booking should I trust you with my money?

  • ideasbazaar Simon Roberts (@ideasbazaar) reported

    @HSBC_UK why is your business banking so incredibly, utterly woeful? Top to bottom, offline and online, it’s just completely broken.

  • broome_clinton clinton broome (@broome_clinton) reported

    @HSBC_UK is the HSBC mobile app down as I cant approve payments?

  • hirst_alison Alison Hirst (@hirst_alison) reported

    So 7 weeks ago @HSBC_UK suspended our business account. This is having a huge detrimental effect on our ability to run our business. We have no access to any funds and all of our direct debits have been cancelled. We’ve provided everything to @HSBC_UK that they’ve asked for.

  • oftenpure OftenPure (@oftenpure) reported

    @HSBC_UK Can I have a current account if I have a credit card account? I looked on the website and it says I need to not already have a HSBC account to open one.