HSBC

Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ferndale, Rhondda Cynon Taf, Wales 03/20/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (24%)

    Login (24%)

  3. Website (9%)

    Website (9%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DWilkinson86 Daniel Wilkinson (@DWilkinson86) reported

    @HSBC_UK @diddledani However, being prevented from running the app just frustrates customers. Perhaps see the benefit that beta testers can help you to find bugs and support your own internal test process. 2/2

  • karamanugur1 Uğur Karaman (@karamanugur1) reported

    @HSBC_UK Hi, I paid my credit card loan but it seems an upcoming payment for my credit and tells I will be in minus balance. No idea why this is happening for the first time. Please help on this. Thanks.

  • diddledani DiddleDani Llewellyn #MicrosoftMVP 🏳️‍⚧️ (@diddledani) reported

    @HSBC_UK As developers, we fully understand the issues with beta releases being unstable. We expect intermittent issues. What we do not expect is that year after year the same app failing in exactly the same way and then magically working again as soon as the stable release is out.

  • FashionFrappes Fashion and Frappes (@FashionFrappes) reported

    @HSBC_UK I don’t understand why you need my name and postcode to fix this? I went when I tweeted.

  • ChelseaMamma Kara (@ChelseaMamma) reported

    @HSBC_UK We bank with you for our PTA but are not getting statements. Trying to phone for help, but cannot get passed your automated questions :(

  • terryaanderson Terry Anderson (@terryaanderson) reported

    @jimbomorrison @HSBC_UK Is this still the case? Still not working?

  • SickOfTh1sSh1t Ultimate Bad Luck (@SickOfTh1sSh1t) reported

    @DrProudman @HSBC_UK She had no problem having affairs in his house, going to Coachella (which she posted all about it), she literally had her friends there rent free, where is his control over her? When she told him "COUCH" like he's some animal to obey her?

  • NickHowittUK Nick Howitt (@NickHowittUK) reported

    @HSBC_UK @EmmaRaducanu This bank is a joke. Avoid. Their customer call centre is atrocious. Called them three times today and was hung up on twice! They’re charging me for a credit card balance they haven’t even transferred over from previous provider. Appalling. #HSBC #CustomerService

  • suzyb443 Suzanne Burrows (@suzyb443) reported

    @HSBC_UK @EmmaRaducanu Wr have lost a bank card and it is virtually impossible to report it because we don't have a telephone "pin"!!!

  • hungeybear Matt Reynolds (@hungeybear) reported

    @HSBC_UK I've been on hold to your fraud team for over 3hrs now. How do I get some help regarding the money stolen from my account?!