Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (17%)
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Transactions (5%)
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Transfer (2%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent HSBC outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Website | |
| Pontyclun |
Website | |
| Cardiff |
Mobile App | |
| Bridgend |
Mobile App | |
| Cardiff |
Transactions | |
| Cardiff |
Website |
Community Discussion
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HSBC Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴🦢
(@daf_lewis_) reported
from
Bridgend, Wales
@firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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carol 🌸
(@cpenguina) reported
@HSBC_UK @Cambridge_Uni Statistically the white working class are the least likely to go to university.
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Helen Ensom
(@HelenBob89) reported
@HSBC_UK your online banking is not working. I can log in but when I try to do anything, even view my DDs it loads a system error page which says my details aren’t recognised. When will this be fixed?
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Simon Goldsack
(@SimonGoldsack) reported
@HSBC_UK I want to talk about opening a new account. I’m calling the ‘Non HSBC Customer’ number and get challenged via your answer machine for my account details and if I don’t have them call back message. I need the number of a real person to discuss my needs pls!
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Matthew
(@MatthewHarding5) reported
@HSBC_UK why have you discontinued the 'Future Saver' for under-7's? Loyal customer who already has one for his 3 year old but now can't open one for his 4 month old?! No explanation in branch as to why. Seems stupid!
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Serife
(@s3rifeH) reported
@HSBC_UK hello! Can you please help me. I’ve had an ongoing problem for about a month. I have spoken to representatives over the phone and on the HSBC app several times but despite being reassured everything would be resolved a week ago , I am still waiting. Please help 😭😭
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CJTShadow28
(@CjtShadow28) reported
@HSBC @HSBC_UK I see that the UK app was updated to support IOS 15, when will the Cl & IoM app be updated?
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Peter Meadows
(@Meadowsesq) reported
Such inefficiency from @HSBC_UK Sent a letter saying my card needed an associated mobile number. Did not say which card. Hung on for 60 mins to find it was already registered and letter was sent in error. Disgrace.
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ben
(@ben15196629) reported
@HSBC_UK I opened an new account nearly 3 weeks ago now. I am still yet to receive my telephone banking security number. I have received everything else I need but just cannot access online banking. Could you help?
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josh
(@CloudyT36941914) reported
@HSBC_UK I’d really appreciate it if i didn’t have to spend 90 minutes on hold (so far), for an issue HSBC caused me. I’ve asked the chat too, they tell me to call instead. There must be an easier way to do things?
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Faz
(@TheFazk1) reported
@HSBC_UK Hello is your website working ? I completed an online form and submitted it and did not received an automated email to say you have received it