Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (15%)
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Transactions (7%)
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Withdrawals (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent HSBC outage reports came from the following cities: Pontyclun and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Website | |
| Cardiff |
Mobile App | |
| Bridgend |
Mobile App | |
| Cardiff |
Transactions | |
| Cardiff |
Website | |
| Caerphilly |
Login |
Community Discussion
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HSBC Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruv Dhingra
(@dhruvdddhingra) reported
@HSBC_UK I have been trying to open an international student account, and after an issue with my address in the online form, I visited a branch to resubmit my documents. Today, I’ve received a message stating the documents can’t be accepted. Ref No. 1466234172
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Charlie | AmazingChi
(@TheAmazingChi) reported
@HSBC_UK Honestly, this is the worst experience I've had customer service-wise. And I *still* cannot make the payment I'm trying to make because of your impossible-to-navigate systems.
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Liv
(@oliviagirling) reported
@HSBC_UK hi there, I had my phone stolen while visiting America from London. Would a US branch be able to help me access my online banking again?
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Maaya Brooker
(@MaayaBrooker) reported
Never been so frustrated by a helpline! @HSBC_UK your helplines are rubbish. Been on hold for 20 minutes and no response. Tried online help and that didn’t send code and the your chat told me to ring! All I want is an activation code to set up banking app on my new phone!
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cryptoxto
(@cryptoxto) reported
@HSBC_UK very worrying you are either incompetent, too lazy, or don't care to protect a business customer with a scam direct debit. A month ago you claim to have blocked and refunded a payment, the next month another scam payment is made instead!? Thanks for that! #muppets
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roz moreton
(@littleboote) reported
@HSBC_UK customer service is absolutely useless!! #hsbc in a branch on the phone disconnected 3 times and still haven’t spoken to anyone!!!
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Barry Middleton
(@BarryMiddleton7) reported
@HSBC_UK your customer service is the worst I have ever, ever experienced!!
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Dave Shaw
(@davidcshaw) reported
@HSBC_UK @HSBC_UK no I did not. Still on hold. I implore you guys to please stop with the automated bot responses. You are providing a service so why should I have to do the work (scrolls through 27 unrelated FAQs) when I (and you) know what I’m hear for?
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Matt
(@goosemonaghan) reported
@HSBC_UK I’m moving to Hong Kong in 2 weeks and did this back in august to ensure it was done before I move. But it seems to be impossible to open an account!
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ReadOnly
(@ReadOnly88888) reported
@HSBC_UK Shame, Nationwide do PDF or CSV and it's really useful to help with budgeting