Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent HSBC outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Website | |
| Pontyclun |
Website | |
| Cardiff |
Mobile App | |
| Bridgend |
Mobile App | |
| Cardiff |
Transactions | |
| Cardiff |
Website |
Community Discussion
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HSBC Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Caroline Davies 🏴
(@CarolineDavies) reported
from
Cardiff, Wales
@ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴🦢
(@daf_lewis_) reported
from
Bridgend, Wales
@firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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murphy carnac
(@Murphycarnac) reported
@HSBC_UK is online banking not working? I am unable to log into my account.
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Dawid
(@dawkos1) reported
@HSBC_UK I'm trying to open a student account online. Im a full time student, gave all the info without issues and at the end it said im not eligible with no explanation
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Harriet
(@harrietweet) reported
@HSBC_UK hi is there a problem with your system that sends verification text messages? I’ve been trying to log in on the app and have requested for a text to be sent about 6 times but have not received anything. The mobile number is correct. Thanks
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Ronid
(@Mindscape66) reported
@HSBC_UK Everytime I try to log onto my on line banking I keep getting GSA error, this has been happening for over a week, when it first happened, I left it for a few days to try again and got the same error message, how can I fix this?
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PBTraining
(@PBTrainingCX) reported
@HSBC_UK it is quite remarkable how bad your service is! First - if you are going to freeze an account for inactivity have the courtesy to warn people before hand! Second - your complaints sheet fails in so many ways, there would be more complaints if we could!
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RyM
(@saliva813) reported
Hi @HSBC_UK, I tried to log in my account 10 hrs ago from my mobile app, but it was rejected and "Something went wrong. Please try again later" was shown. It isn't fixed yet. It is appreciated if you'd confirm this is from your technical error and share the schedule to solve.
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Mike Hill
(@anotherpiercer) reported
@HSBC_UK are absolutely useless these days. Business customer for 15yrs, need to speak to someone on the business team. Been on hold for over 4hrs combined over the last 48hrs. Now I've been told I'll get a call back "at some point between now and Monday" Absolutely awful service
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Londonisfree
(@Londonfor3) reported
@HSBC_UK @JamesCrowson7 How many black managers do you have.? Stop this lip service and actually give your black employees the same opportunities as your white ones.
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Artur
(@Artur06661816) reported
@HSBC_UK Hello, can someone get in touch please? Neither your massager or phone line is working, slightly frustrating, thanks
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Andy Windsor
(@windsor_golf) reported
@HSBC_UK You closed my business bank account down without warning or reason and without me being able to find out why!!! You’ve got a long way to go before you need to worry about the other side of UK borders, you’ve not conquered what’s happening inside them yet??!!