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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Ferndale, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • metalpirate77
    Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • daf_lewis_
    ๐——๐—ฎ๐—ณ ๐—Ÿ๐—ฒ๐˜„๐—ถ๐˜€ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@daf_lewis_) reported from Bridgend, Wales

    @firstdirect why donโ€™t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!

  • metalpirate77
    Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. ๐Ÿค”

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hpstubbs
    Helen Stubbs (@hpstubbs) reported

    Blimey @HSBC_UK you don't make it easy ! As a @firstdirecthelp customer I wanted basic info from you that can't be found online. Rang both non-HSBC & existing HSBC numbers..pls enter sort code (how do you have a sort code if you're not a customer?). I'm about to go elsewhere..

  • Marathon_Tardis
    T Bolts (@Marathon_Tardis) reported

    @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

  • ElizabethHume
    Elizabeth Hume (@ElizabethHume) reported

    @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

  • AimiMcNeill
    Aimi Jones (@AimiMcNeill) reported

    Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

  • HDGauvin
    H-D (@HDGauvin) reported

    @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

  • kefasjohn
    John Kefas (@kefasjohn) reported

    @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

  • LaurenRose94_
    Lauren ๐Ÿฆ‹ (@LaurenRose94_) reported

    @HSBC_UK Iโ€™ve just tried to update my change of name on the app but itโ€™s saying I can only do this in person. All my local branches have closed down and Iโ€™m unable to get to one. What do I do please?

  • BerniKennedy
    Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

  • SnufflebeanYarn
    Laurelin (@SnufflebeanYarn) reported

    @ricci_kitchen @HSBC_UK I had the same email - I wonder if itโ€™s a glitch.

  • NashNash008
    Nash (@NashNash008) reported

    @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up