Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴🦢
(@daf_lewis_) reported
from
Bridgend, Wales
@firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Hosford LRSM BaHons
(@HarpSussex) reported
@HSBC_UK I am going around in circles this afternoon trying to get help with logging on. I always use my HSBC Mobile app to log onto HSBC via my laptop... for some reason your website is thinking I still have my old HSBC digital keyfob? Never had this problem before - help!
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@HSBC_UK It doesn't help by offering this and then not responding 😟
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NabLa
(@NabLa) reported
@HSBC_UK are you aware it is impossible to set up a standing order to Monzo joint accounts? This is a payee I've paid many times before so certainly my details are correct. Error ref H2U on the app after confirming standing order. Doesn't work on the website either.
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@NedSparks @HSBC_UK Still on hold, 35 mins in for the umpteenth call today. I don't understand why @HSBC_UK can't offer any genuine support, with each time telling "sorry, we gave you wrong information earlier on..." - totally unacceptable!
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Vicky 'Time For A Colourful Metaphor' Coules💙
(@victoriacoules) reported
@HSBC_UK Update: a pro forma email from the @HSBC_UK complaints department saying they are looking into my issues. Great. Meanwhile - hey, I can go to my local @PostOffice (thank you!) and use their card machine to get a balance on the account! Progress!! Maybe I should bank with them?
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Claire Parkinson
(@ParkyRam) reported
@HSBC_UK my mobile app isn't working - no error code just says service unavailable..... any ideas please? I can't log on to my bank without it of course... 😪
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Sharon L O'Connell
(@slocrock) reported
@robinrimbaud @HSBC_UK “Liking” this is so very wrong, Robin, but I hope this nightmare is resolved in your favour soon. I’m with HSBC & have found their general “service” appalling & “help” line useless. Commiserations.
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Vicky 'Time For A Colourful Metaphor' Coules💙
(@victoriacoules) reported
@HSBC_UK And I don't want my issue to "be logged" I want to make a formal complaint - for which I will expect a response - about how your systems are totally unfit for purpose and why we will be leaving your bank. @hsbc @HSBC_UK
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Anne Caldwell
(@AnneatSaltire) reported
@HSBC_UK Very good, shame you can’t get a cheque to my husband which was promised to him 8 weeks ago !!! Money you owe him as overpayment on credit card !!! Call centre - no help branch promised cheque in post - still not here !!!
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Dave Kennedy
(@geordiemuppet) reported
@HSBC_UK Could I please ask your current telephone support wait time? I've been queued for 20 Minutes.