Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Login (14%)
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Transactions (8%)
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Website (8%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent HSBC outage reports came from the following cities: Tonypandy and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Mobile App | |
| Cardiff |
Mobile App | |
| Cardiff |
Mobile App | |
| Pontypridd |
Mobile App | |
| Maesteg |
Transactions | |
| Cardiff |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
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𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴🦢
(@daf_lewis_) reported
from
Bridgend, Wales
@firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Stelios Gerogiannakis
(@sgerogia) reported
Seems to be a complete collapse of online customer service at @HSBC_UK Used to be able to get answers in the chat within minutes. Now it takes 6-8-10 hours (!!) for a person to respond. 👎👎
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John Evans MSc Sports Directorship
(@JohnyCEvans) reported
What an absolute joke. Spent most of the afternoon on phone to @HSBC_UK being passed from department to department and now told to go to a branch. Absolutely shocking service for my business account. #joke #antiqueprocesses #fuming
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Lynda Edwards
(@LyndaEd82458766) reported
@HSBC_UK @HSBC your customer service is appalling and as shocking as your account management. Cut off twice - no call back 🤬🤬🤬
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Andy Weston
(@AbnerBrowne) reported
Seriously @HSBC_UK, why is your app so terrible? Notifications are so intermittent it’s not even funny. I’ve raised this issue several times and nothing! Your customer service is terrible.
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Zak
(@shotbyzak) reported
@HSBC @HSBC_UK Please could you help! My app has stopped notifing me of my transaction even though notifications and permissions are all switched on and the app is up to date! (1/2)
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Darren Milne
(@DarrenMilne3) reported
@HSBC_UK still unable to complete an international transfer for the second day. 404 error message keeps coming up. Why?
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Franny JNR
(@franny_jnr) reported
@KarenAdamMSP Set up, to fail, just like no address, no bank, no income, which thankfully @HSBC_UK are now working to resolve, but this should have been addressed a long time ago.
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Roundhead322
(@Roundhead322) reported
I'M JUST TRYING TO RESET MY ONLINE BANKING PASSWORD AND YOU'RE MAKING ME CALL AN 'EFFING HELPDESK AND WAIT FOR AGES!!! WTF!?!?!!?!?!? @HSBC_UK
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Victoria Stephenson
(@vic_stephenson) reported
@HSBC_UK can someone please help! All I’m trying to do is pay my credit card and you are making it impossible to do this! I’ve tried online, I’ve tried mobile banking - your website offers no help at all. Help?
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Noah Appleby
(@noahcnappleby) reported
@HSBC_UK @HSBC Cant access mobile banking app on IOS16 Beta, any advice or updates except to go back to IOS15? Any help much appreciated