Is HSBC down in Ferndale, Rhondda Cynon Taf, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ferndale, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ferndale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (16%)
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Login (11%)
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Transactions (4%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Ferndale, Rhondda Cynon Taf, Wales
The most recent HSBC outage reports came from the following cities: Cardiff, Pontypridd and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Mobile App | |
| Pontypridd |
Mobile App | |
| Cardiff |
Transactions | |
| Tonypandy |
Mobile App | |
| Tonypandy |
Mobile App | |
| Bargoed |
Website |
Community Discussion
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HSBC Issues Reports Near Ferndale, Wales
Latest outage, problems and issue reports in Ferndale and nearby locations:
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Andy Lee
(@metalpirate77) reported
from
Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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J Cole
(@hardcorePTlady) reported
@HSBC_UK Ref. 10860020. You've sat on 9k for 4 months! Money usually transfers within a week at absolute most. You've caused anxiety, created little ability to buy food & pay bills. His carer has pawned the little she has to help, because YOU can't do your job properly. 😡😡
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J Cole
(@hardcorePTlady) reported
@HSBC_UK Woking Lloyds to Woking HSBC. What the hell are HSBC up to, not allowing customers to access their money. Get this fixed, and get it fixed NOW!
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Usman J
(@UsmaanJ) reported
@HSBC_UK I've been trying to log into my mobile banking app for the last few days and keep getting the error: Alert: Something went wrong. Please try again later. Is this a known issue?
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Joe
(@joe_282) reported
@HSBC_UK 404246 09003649 are these the details? I work for a bank so I know they’ll be generic sort code and account numbers that you can give the customer
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Ø
(@PsychicTime) reported
@HSBC_UK I've just waited an hour on hold to your corporate line, as soon as I get through to someone the line goes dead. All I need is a PIN for a card that was sent to me last week. Please help.
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Alan Page
(@Alanpage190) reported
from
Saltby, England
@HSBC @HSBC_UK I remain locked out of my Kinetics account. Waiting for the call back I was promised this afternoon within 2 hrs.....it's been 5hrs. Any chance someone can allow me access to my own money please?
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Andy Offer
(@offer_andy) reported
@HSBC_UK Fair dos they’ve put their hands up to this and compensated us. Let’s hope the promise of better service will be delivered.
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Rita Dorsky
(@RitaDorsky) reported
@HSBC_UK hi, can you please help. My mobile banking app does not open after yesterdays IOS update. It did work yesterday. When I just press on the icon it opens and then disappears. Can you please assist
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Ed
(@edscoeliacdiary) reported
@HSBC_UK having a nightmare trying to get through to you as I am locked out of online & telephone banking and you’ve closed all local branches. Phone always kicks me off because it can’t identify me so no way of telling you the issue!! Any chance you can call me instead?
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CompanyDirectory.UK
(@CompanyDirUK) reported
@HSBC_UK Thanks for the response, out of interest – is it a problem with that link in particular or do you not have access to all sites for security reasons?