HSBC

Is HSBC down in Bridgend, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bridgend, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bridgend, Wales 08/20/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (15%)

    Login (15%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Bridgend, Wales

The most recent HSBC outage reports came from the following cities: Pontyclun.

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City Problem Type Report Time
United KingdomPontyclun Website
United KingdomBridgend Mobile App
United KingdomTonypandy Mobile App
United KingdomPontypridd Mobile App
United KingdomMaesteg Transactions
United KingdomPontypridd Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Bridgend, Wales

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

  • daf_lewis_ 𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daf_lewis_) reported from Bridgend, Wales

    @firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • dhruvdddhingra Dhruv Dhingra (@dhruvdddhingra) reported

    @HSBC_UK I have been trying to open an international student account, and after an issue with my address in the online form, I visited a branch to resubmit my documents. Today, I’ve received a message stating the documents can’t be accepted. Ref No. 1466234172

  • TheAmazingChi Charlie | AmazingChi (@TheAmazingChi) reported

    @HSBC_UK Honestly, this is the worst experience I've had customer service-wise. And I *still* cannot make the payment I'm trying to make because of your impossible-to-navigate systems.

  • oliviagirling Liv (@oliviagirling) reported

    @HSBC_UK hi there, I had my phone stolen while visiting America from London. Would a US branch be able to help me access my online banking again?

  • MaayaBrooker Maaya Brooker (@MaayaBrooker) reported

    Never been so frustrated by a helpline! @HSBC_UK your helplines are rubbish. Been on hold for 20 minutes and no response. Tried online help and that didn’t send code and the your chat told me to ring! All I want is an activation code to set up banking app on my new phone!

  • cryptoxto cryptoxto (@cryptoxto) reported

    @HSBC_UK very worrying you are either incompetent, too lazy, or don't care to protect a business customer with a scam direct debit. A month ago you claim to have blocked and refunded a payment, the next month another scam payment is made instead!? Thanks for that! #muppets

  • littleboote roz moreton (@littleboote) reported

    @HSBC_UK customer service is absolutely useless!! #hsbc in a branch on the phone disconnected 3 times and still haven’t spoken to anyone!!!

  • BarryMiddleton7 Barry Middleton (@BarryMiddleton7) reported

    @HSBC_UK your customer service is the worst I have ever, ever experienced!!

  • davidcshaw Dave Shaw (@davidcshaw) reported

    @HSBC_UK @HSBC_UK no I did not. Still on hold. I implore you guys to please stop with the automated bot responses. You are providing a service so why should I have to do the work (scrolls through 27 unrelated FAQs) when I (and you) know what I’m hear for?

  • goosemonaghan Matt (@goosemonaghan) reported

    @HSBC_UK I’m moving to Hong Kong in 2 weeks and did this back in august to ensure it was done before I move. But it seems to be impossible to open an account!

  • ReadOnly88888 ReadOnly (@ReadOnly88888) reported

    @HSBC_UK Shame, Nationwide do PDF or CSV and it's really useful to help with budgeting