HSBC status: access issues and outage reports

Problems in the last 24 hours in Saint Brides Major, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Brides Major, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Saint Brides Major, Wales

Latest outage, problems and issue reports in Saint Brides Major and nearby locations:

• 
  Bridget 🌻💙 (@myfanwy60) reported 5 minutes ago from Saint Brides Major, Wales

  @HSBC_UK please can you help me? Applying for your online savings account is the most difficult thing I've ever done online. Tried about 15 times but it keeps locking me out every time. 😭

• 
  𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daf_lewis_) reported 12 minutes ago from Bridgend, Wales

  @firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 15 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  TheDiggers (@TheDiggers4) reported 18 minutes ago

  @Peter_Croden @HSBC_UK Same. Must be a glitch of some sort. Good to know it's not just me.

• 
  Alex De La Garza (@alex_goteam) reported 19 minutes ago

  @HSBC @HSBC_UK please do the right thing and help Penny with her account!

• 
  حسين سجاد حسين (@HusseinSajjad89) reported 19 minutes ago

  @aptherazor @HSBC_UK I had the same issue with Lloyd's many many years ago. Had to take someone I knew personally to sort it out.

• 
  Mark (@MorganMF9867) reported 20 minutes ago

  @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

• 
  Neil Sweeney (@NeilSweene20948) reported 22 minutes ago

  @HSBC_UK I have a business account and can't access no one to contact this is very por service is am unable to make any payments

• 
  Bernardine Kennedy (Maxwell) (@BerniKennedy) reported 22 minutes ago

  @HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.

• 
  John Kefas (@kefasjohn) reported 22 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

• 
  Aimi Jones (@AimiMcNeill) reported 22 minutes ago

  Hi @HSBC_UK Ive had letter from you claiming that you owe me a refund due to historic credit card charges and to reply with my bank acc details on a pre paid form. Not sure if a scam and yr helpline cant confirm. No HSBC branches near me. Help!

• 
  victoria clark (@vickic1984) reported 24 minutes ago

  @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?