HSBC status: access issues and outage reports

Problems in the last 24 hours in Saint Brides Major, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Saint Brides Major, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Saint Brides Major, Wales

Latest outage, problems and issue reports in Saint Brides Major and nearby locations:

• 
  Bridget 🌻💙 (@myfanwy60) reported 13 minutes ago from Saint Brides Major, Wales

  @HSBC_UK please can you help me? Applying for your online savings account is the most difficult thing I've ever done online. Tried about 15 times but it keeps locking me out every time. 😭

• 
  𝗗𝗮𝗳 𝗟𝗲𝘄𝗶𝘀 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daf_lewis_) reported 52 minutes ago from Bridgend, Wales

  @firstdirect why don’t @HSBC_UK branches let you pay in cash over the counter? Just went to branch to be told deposit machine is down so to use the post office. Not great service!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigredo🇸🇬 (@NeroSiegfried) reported 4 minutes ago

  Been trying to call your customer care line but none of them are going through @HSBC_UK

• 
  Paul Richardson (@PaulGRichardson) reported 4 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?

• 
  Elizabeth Hume (@ElizabethHume) reported 5 minutes ago

  @NaomiLWood @HSBC_UK That is so annoying. Had a similar problem recently.The frustration is so real and practically physical as one gets more and more stressed. Good luck.

• 
  Nathan (@nathanwilde83) reported 7 minutes ago

  And the rest. Opened a @HSBC_UK Fixed Rate Cash ISA 1 Apr for funds to transfer in at maturity on 1 May. 2 mths in & 1mth lost interest: zilch. Call centre ill informed help. Yet their Wealth ppl want me to move a £1m pension fund to them?? Not if they can’t get the basics right!

• 
  Gavin (@GavinBowles_) reported 14 minutes ago

  @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

• 
  حسين سجاد حسين (@HusseinSajjad89) reported 16 minutes ago

  @aptherazor @HSBC_UK I had the same issue with Lloyd's many many years ago. Had to take someone I knew personally to sort it out.

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 17 minutes ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?

• 
  Mike Tims (@Mike_Tims) reported 19 minutes ago

  @HSBC_UK my god - an hour talking to agents on here who cant under stand my issue and have just advised to go back to the app where the chat bot can’t understand anything and nobody in real customer services can make a call to a customer apparently…..

• 
  Rosie (@rosieerooo22) reported 24 minutes ago

  Husband opens up a new account with @HSBC_UK.. card arrives HSBC: haha no, we’re going to block your card before you’ve even used it, because of fraudulent activity on an account that hasn’t been used yet.

• 
  Zlatan1985 (@Zlatans1985) reported 25 minutes ago

  @DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....