Is HSBC down in Pontypool, Torfaen County Borough, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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R
(@RraacchhaaeellC) reported
@firstdirect @johnboy197832 I've had the same problem! If there were more @HSBC_UK branches then it wouldn't be as much of a problem.
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Noel JWP Cook
(@TheScri76057990) reported
@rajk1000 @DrHoenderkamp @HSBC_UK Like most companies, it’s not just bad now, it’s been permanently **** for years.
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JJ
(@theJJBANJO) reported
@DrHoenderkamp @HSBC_UK Anywhere other than @HSBC_UK . They are terrible.
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four queue
(@techno92) reported
@DrHoenderkamp @HSBC_UK The more we rely on certain services the more dogshit customer services become.
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juanita
(@ics_jua) reported
@HSBC_UK your customer service is awful
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Richard M -
(@kiwi_back_home) reported
@HSBC_UK 90 minute delay in responding to in-app chat is appalling non-service.
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Mystical_Potatohead_Groovething
(@ZosoGraffiti) reported
@DrHoenderkamp @HSBC_UK Starling took 4 hours to open my account on a Saturday. Card arrived 5 days later, I ordered myself an alternative credit card and have an AMEX business. Move on, leave crap service behind
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Terence Bates
(@ClaptonCC) reported
@MessedUpMusic @DrHoenderkamp @HSBC_UK NOOOOO! This is why we are ditching Santander, they are a dollop in this regard and have caused us no end of hassle by constantly blocking our cards and turning down payments. You get better conversations with a brick wall. Avoid at all costs!
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Lunar Lounge 🇨🇦
(@LUNARLOUNGE) reported
@DrHoenderkamp @HSBC_UK Sadly most are like that. Customer service is almost a thing of the past.
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Razzy
(@therazvi) reported
@DrHoenderkamp @HSBC_UK I was cut off after 1hr and 13 mins, response to my complaint..... "technical issue". I haven't voted with my feet .....yet. Rest assured I will if it happens again.