Is HSBC down in Pontypool, Torfaen County Borough, Wales?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (55%)
-
Website (15%)
-
Login (15%)
-
Transactions (13%)
-
Transfer (2%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent HSBC outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Transactions | |
| Cardiff |
Website | |
| Crickhowell |
Transactions | |
| Caerphilly |
Login | |
| Cardiff |
Mobile App | |
| Cardiff |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
-
Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
-
Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
-
Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
-
Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
-
Caroline Davies 🏴
(@CarolineDavies) reported
from
Cardiff, Wales
@ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
-
Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Dyn ar feic
(@dynarfeic) reported
@HSBC_UK can you help. Applied to switch current account two weeks ago. Heard nothing since. No email, no text etc. Can't phone at mo as in Morocco.
-
Chloe
(@chlobrownn_) reported
@HSBC_UK Someone has taken all of my money and all of my savings. No one has been helping me via your customer service. Management are refusing because of issues that’s have happened due to incompetence of your staff. Please resolve this.
-
matix33
(@matix331) reported
@sleeepysandy @CrunchAlias @HSBC_UK It’s a Chinese bank. Wtf did you think was gonna happen?
-
Sarah Parkin
(@sarahnparkin) reported
@Flissish @HSBC_UK I mean, it’s very first world problems isn’t it, I’ll be able to have another day off soon when the banks are open and I can get there before they close at 4:30. 😖
-
Nathan
(@Nathan04117131) reported
@HSBC_UK I have already had my complaint rejected by management team, please tell me how escalating it again would help? You misinform people and they must pay for the consequences.
-
Ray Hickinbottom
(@rayhickinbottom) reported
@HSBC_UK I understand Colin Bell is CEO of HSBC Bank PLC. I am writing to him to ask him to get involved and arrange for someone to call me. If there's no response I will probably close my account and go to a bank that actually cares about customer service
-
Richard James Casey
(@RJCasey27) reported
@HSBC_UK why is it impossible to speak by VOICE to anyone in your team lately? I am constantly on hold for up to an hour with both my personal and business accounts. In fact, it is impossible to speak to anyone other than by live chat for business!! BAD CSAT
-
Mr Cheezle
(@Mrcheezle90) reported
@HSBC_UK fix your android mobile app
-
Sarah Costin
(@CostinSarah) reported
@HSBC_UK hello I’ve been on the phone trying to talk through some transactions made on my stolen card but keep getting cut off instead of transferred to fraud, anything you can do to help? Thanks
-
Helen Forman
(@HelenF0508) reported
@HSBC_UK are there any mobile banking issues today, mine hasn’t updated ?