Is HSBC down in Pontypool, Torfaen County Borough, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (15%)
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Transactions (7%)
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Withdrawals (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent HSBC outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Mobile App | |
| Cardiff |
Transactions | |
| Cardiff |
Website | |
| Crickhowell |
Transactions | |
| Caerphilly |
Login | |
| Cardiff |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
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Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Steve P Morris
(@stevepmorris56) reported
@HSBC_UK how do I set up Open Banking so I an see an account from another bank in my list of accounts in the HSBC app. Searched the website and can't find any way to do it.
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Steve P Morris
(@stevepmorris56) reported
@HSBC_UK So you don't do it within the app is the bottom line. But do you support links to Halifax Mobile App?
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Lisa Petty
(@petts910) reported
@HSBC_UK A personal customer
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H N
(@hhn_88_888) reported
@4d8f1f7258b044d @HSBC_UK Not working after 3 weeks. Only work around is to go into the store and get a physical key. Always the same response. Truly ridiculous
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Brian Wernham 🔶 #FBPPR
(@BrianUkulele) reported
@hhn_88_888 @ZodiacChris @HSBC_UK I went in yesterday to my local HSBC branch to pick up an ID device to use instead. I had a problem with my Debit Card and the staff there told me I had to call a helpline... I can't be bothered putting up with a 1980's bank anymore, I have started my move to Starling Bank
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Sophie
(@SophiePineapple) reported
@HSBC_UK Hello, I have had a letter about an uncashed cheque but the number given to call - 03455 857 567 - keeps hanging up on me. Can you help? Thank you.
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H N
(@hhn_88_888) reported
@JonLittle1981 @HSBC_UK @BBCTech Not working after 3 weeks. Only work around is to go into the store and get a physical key. Truly ridiculous. Business app fixed 2 weeks ago, still no date for general HSBC UK app
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bazzared
(@bazzared1903) reported
@ScottDSearle1 @EnglishmanAdam @HSBC_UK They'll likely be squirming out of any death in service benefit as we speak.
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Tom Quante
(@TomQuante) reported
@HSBC_UK Your live chat function never seems to work, how do I get help and advice?
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Franny Lloyd
(@anytimefrances) reported
@HSBC_UK You are not allowed by law to give more than 6 years of bank statements but you breached the rules and gave 10 years of statements and when the customer complains you rely on your six year rule to refuse to deal with the complaint. I see this as bullying the customer.