Is HSBC down in Pontypool, Torfaen County Borough, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent HSBC outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Transactions | |
| Cardiff |
Website | |
| Crickhowell |
Transactions | |
| Caerphilly |
Login | |
| Cardiff |
Mobile App | |
| Cardiff |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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LivXX
(@livXXvilXX) reported
@HSBC_UK How about helping all your customers?Had my card declined bcos one item of mail was returned for no gd reason.I’m a loyal customer who has had mail delivered ok for 20 yrs.Imagine if I had been a female alone at night trying to get home with her card declined? Review yr process!
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Shaun Hickman
(@mrslhickman) reported
@HSBC_UK Really annoyed. Customer service useless. Suddenly my app has locked me out? Says my password needs resetting? Says I need to go to branch....yeah...I can totally wait 2 days
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Michael Rafique-Marsh
(@Benzoate) reported
@HSBC_UK The profanity wasn’t directed at HSBC but was used to describe the attitude of HSBC towards 1% of their customers who can’t access their accounts for 3 months a year. NatWest, Halifax and Monzo have no problem functioning during the summer so I will bank with them and not you 🫡
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Emma
(@EmmaAlice1993) reported
@HSBC_UK I have replied - please could this be looked at ASAP as my accounts switched today and can't access my new account
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Lee Hopkins
(@almostnorthern) reported
@HSBC_UK Thank you. I've added a travel plan. I want to add an email address to my account but it's saying after I authenticate via the security key that this service is temporarily unavailable. Could you look into this?
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Becka S 🌻
(@_Oh_Rebecca) reported
@HSBC_UK Thanks Chris 👍 Tried the online help tool but my app isn't giving me the option to generate a Digital Security Key thing ha?! Will call today.
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Catherine Menon
(@cg_menon) reported
@HSBC_UK I'm receiving a system error message from your website when I try to move money between my two linked HSBC accounts. Is there a status problem?
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Shane Martin 🇬🇧🇺🇦
(@shanem_2k9) reported
@HSBC_UK Currently at an ATM however I'm not getting an option to withdraw cash, same with my partner's care, is there any ongoing issues at this time?
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Hillybunnies
(@SoutheyLouisa) reported
@HSBC_UK my elderly father has been waiting for over an hour on the phone to get through to you to block his card as the details have been compromised. He cannot work out where to block the card online on his account. #vulnerable