Is HSBC down in Usk, Monmouthshire, Wales?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Usk, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (57%)
-
Website (16%)
-
Login (13%)
-
Transactions (12%)
-
Transfer (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent HSBC outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Transactions | |
| Cardiff |
Website | |
| Crickhowell |
Transactions | |
| Cardiff |
Mobile App | |
| Cardiff |
Mobile App | |
| Caldicot |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
-
Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
-
Caroline Davies 🏴
(@CarolineDavies) reported
from
Cardiff, Wales
@ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.
-
Forensic Resources Ltd (FRL)
(@ForensicFRL) reported
from
Cardiff, Wales
@HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen
-
Ffion Angharad 🌻
(@iamffion) reported
from
Cardiff, Wales
@HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?
-
Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
-
Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
-
R Thomas-Hewartson
(@rth3012) reported
from
Usk, Wales
@HSBC_UK I’m trying to sort out a child trust fund … this is a personal banking issue, not business!
-
R Thomas-Hewartson
(@rth3012) reported
from
Monmouth, Wales
@HSBC_UK Frustrated after 18-yrs of CTF investment. Child now 18, can’t ‘see’ money in a matured CTF acct. despite being HSBC customer with online banking app. Call centres abroad unhelpful, don’t understand CTF, even tried selling insurance! Pls help @bArNeY131104
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Kate Wathall
(@KateWathTV) reported
@HSBC_UK have sent you a DM. As I’m in the states and my account is a U.K. bank account, This is the only way for me to get help with my account currently.
-
Nalinakumar M B
(@mbnalinakumar) reported
@HSBC_UK I need help in updating my India number in HSBC personal@bank. I am unable to log in now. #Regards Nalinakumar
-
Adam Adshead 🇺🇦
(@Adam_Adshead) reported
Meanwhile I've still got to work out how to get a cheque book for my father-in-law from @HSBC_UK. Isn't progress wonderful when you ignore the most needy ? Any ideas how you can help a loyal customer get a cheque book @HSBC_UK 8/8
-
The Spine Collector 🇯🇲 🇰🇳
(@MrStitch_BCG) reported
@HSBC_UK Your app is ****… The features are **** The UX is **** The UI is **** Whoever signed this app off for use needs to be named and then publicly executed for this abomination that you have given to the public. I could design better than this with my eyes closed
-
Besiktas JK 🦅And Bristol City Fan
(@UK_BJK) reported
@HSBC_UK I’m a customer of yours, You’re shitting down banks and I’ve been on hold for 45 minutes with No answer and the app won’t let me change a standing order payment, It will only let me cancel it ;(
-
em 🌻
(@rainydaycats) reported
@HSBC_UK currently having an absolute mare on the phone. Could someone help me by DM instead?
-
The Spine Collector 🇯🇲 🇰🇳
(@MrStitch_BCG) reported
I swear @HSBC_UK have the WORSE banking app in the world!!! So ****
-
Rich Cakebread
(@XRPbread) reported
@janey_wayney13 We know you’re abusive @HSBC @HSBC_UK no need to shove it down our throats
-
Alina Lapusneanu 🌸
(@alina_cl) reported
@HSBC_UK I've spent 9h over the last week with your business banking team trying to track down the status of several international payments with no status yet. On the last call, they put me on hold, then hung up on me after 1.5h of being passed between several teams. I am fed up!
-
Jane Harrison
(@janeharry69) reported
@HSBC_UK I want to make an appointment at my local branch in Bolton. Its to open a savings account. I'm an existing customer too. Thanks