Is HSBC down in Usk, Monmouthshire, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Usk, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (19%)
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Login (17%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Ben Miller
(@i_am_millski) reported
from
Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Bethan Bonsall
(@_BethanB) reported
from
Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Gudrun Waters 🏴🚲
(@GoodyDwr) reported
from
Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Jones
(@mrsamjones88) reported
@HSBC_UK I’ve been trying to set up another account all day , talking to a robot on live chat rang the customer service line only to be hung up on after 2 hours of waiting !
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Rona Amiss
(@grassfedsheep) reported
from
Lizard, England
@newlandfarm Who knows with @HSBC_UK useless customer service I can't even get to see, I also can't spend it so it's probably good!
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Rona Amiss
(@grassfedsheep) reported
from
Lizard, England
@newlandfarm @HSBC_UK I hoping I can go back to a cash system. When I did get a ring back from them after many many hours one of the twins put the phone down on them.
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INDY M
(@IndyyTweets) reported
@HSBC_UK I did that and still not working. On top of that i could previously generate a key code and log in via my laptop. Now that ive deleted and reinstalled, i’ve lost that option now too! Great!
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Hollie Mitchell
(@hollie_mitchell) reported
@HSBC_UK your banking app is so user UNfriendly it's not even funny. My old phone's screen is cracked. I try android scan QR code to transfer account to new phone and it's IMPOSSIBLE.
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Andyb56
(@Andyb56) reported
@HSBC_UK I know the first time we've used the branch and tbh it's a downgrade for a city the size of Wakefield not to have counter service!
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CharlieChatsfield
(@frances14Saint) reported
@HSBC_UK YOUR operators on the Philippines are really bad at their job. Yesterday I was on the phone for phone one hour and my issue was still not resolved I called again today, same thing was a phillapines operator and she could not find me on the system! Complete nightmare
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Sam Jones
(@mrsamjones88) reported
Been passed back and fourth by @HSBC_UK all day then on hold for 1 hour 40 mins to be cut off ! Worst service ever !
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Sofie Pelsmakers
(@SofiePelsmakers) reported
Dear @HSBC_UK is it normal that 1 month ago I ordered a secure key and still nothing received (I live abroad)? Spent 1 hr last month to sort it; on hold again, I gave up. Cannot access account in meantime. This is too painful. if only you understood the word 'customer service'.
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Mia Coombes
(@MiaCoombes7) reported
@HSBC_UK my banking app has updated and since then I am unable to log in. It’s stating that it has an ‘incomplete switch on a new device’. I don’t have a new device, and refuse to phone up to be on the phone for hours.