HSBC

Is HSBC down in Usk, Monmouthshire, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Usk, Monmouthshire, Wales 01/30/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Transactions (20%)

    Transactions (20%)

  3. Login (13%)

    Login (13%)

  4. Website (11%)

    Website (11%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Usk, Monmouthshire, Wales

The most recent HSBC outage reports came from the following cities: Crickhowell and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrickhowell Transactions
United KingdomCardiff Mobile App
United KingdomCardiff Mobile App
United KingdomCaldicot Mobile App
United KingdomCardiff Mobile App
United KingdomNewport Mobile App

Community Discussion

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HSBC Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • i_am_millski Ben Miller (@i_am_millski) reported from Pontypool, Wales

    Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Takemewithyou05 Sarah Tomes (@Takemewithyou05) reported

    @HSBC_UK my daughter should have received a BACS payment today and also a bank transfer but she hasn't received either one. Is this likely to be a problem with her account or an issue at your side of things?

  • kristinaago Kristina (@kristinaago) reported

    @HSBC_UK Well yes I’d like my issue actually sorted rather than just repeating what I’m saying

  • pompeyhedge ed francis (@pompeyhedge) reported

    @HSBC_UK where exactly do pending payments to @Argos_Online go? I've had this issue (double payments, twice) and I've seen it happens a hell of a lot with them, never their fault of course. Money doesn't just disappear!

  • kristinaago Kristina (@kristinaago) reported

    @HSBC_UK worse bank ever I can’t believe the rudeness and blatantly laziness of them I am baffled by their lack of customer service and understanding of something so basic

  • _johnhorn John Horn (@_johnhorn) reported

    @HSBC_UK wife needs to speak to someone urgently regarding a direct debit that has been set up without her knowledge... been on hold for one hour.... got through to a muppet who forwarded the call to closed office... help!

  • kathydenton18 kathy denton (@kathydenton18) reported

    @HSBC_UK I'm still having issues with the bills options on mobile banking?

  • howedave Dave Howe (@howedave) reported

    @HSBC_UK I got a text apparently from HSBC with a link saying I have a request for a new payee. I've tried to find info or ways to report it on the HSBC website but can't find any support for it?

  • LufcJon Jon (@LufcJon) reported

    @ReleaseGibbons @joecousins89 @HSBC_UK The cleaner doesn't work for HSBC, a cleaning firm will provide a cleaning service. There's a risk many there may lose their jobs sadly when HSBC doesn't ask the cleaning firm back again in future.

  • laurenjayesmith Lauren (@laurenjayesmith) reported

    @HSBC_UK Hi there, balance after bills isn’t working again. Is there another problem? Thanks

  • TURBOREVS TURBOREVS (@TURBOREVS) reported

    @HSBC_UK 20 m8ns on phone and still no answer. All i need is a simple password reset shockingly poor customer service