HSBC

Is HSBC down in Usk, Monmouthshire, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Usk, Monmouthshire, Wales 10/19/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (20%)

    Website (20%)

  3. Login (11%)

    Login (11%)

  4. Withdrawals (2%)

    Withdrawals (2%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Usk, Monmouthshire, Wales

The most recent HSBC outage reports came from the following cities: Newport.

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City Problem Type Report Time
United KingdomNewport Transfer
United KingdomCardiff Mobile App
United KingdomCardiff Transactions
United KingdomCardiff Website
United KingdomCrickhowell Transactions
United KingdomCardiff Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • iamffion Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • i_am_millski Ben Miller (@i_am_millski) reported from Pontypool, Wales

    Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HSBC_TR HSBC Türkiye (@HSBC_TR) reported

    @StudentSSSUK04 Hi, Please contact with @HSBC_UK about your HSBC UK account issue. This is HSBC Turkey. Have a nice day.

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    Hi, @Shelter - I know charities need all the help they can get, but teaming up with @HSBC_UK might be a bad move. I was nearly made homeless because I blew the whistle on their fraud against customers. Your advice on repossessions is also wrong.

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBC_EG @HSBC_UK @HSBC_UK is not responding anything, please help

  • jturks7 turks (@jturks7) reported

    @HSBC_UK hi - can you give me a direct line for customer services in the UK? been put on hold & then cut off multiple times trying to resolve a simple query

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBC_UK @Shelter I would like to express my difficulty due to my HSBC UK Account which was been temporarily freeze on 29 May'21. Since then I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my bank account. HELP!

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBCUKBusiness @HSBC_UK @HSBC I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!

  • jturks7 turks (@jturks7) reported

    @HSBC_UK Went into Portadown branch and issue resolved by the lovely Lauren, first class; you should pass feedback on. Calling customer services would put years on ya

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBC_UK @Shelter I would like to express my difficulty due to my HSBC UK Account which got freeze on 29 May'21. I'm following up with review team & customer care & visited Borehamwood Branch Manager Mrs. Sonia Shah, still having trouble to access my account. HELP!!!

  • kaushik76 KAUSHIK CHAKRABORTY (@kaushik76) reported

    @HSBC @HSBC_UK are you at all interested in your business in India? Horrible state of affairs at customer service

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @HSBC_UK I need to access my funds, I have no other option, please HELP ME!!!